XPos info 2015

1. Information2. Prices3. Guidelines for Hardware4. Modules5. Bonus card6. Policy7. XPos Users 20148. Application form

WHAT IS XPOS?

“XPos” is a computer system designed to

extract data to help generate management and

marketing information from the point of sale.

This information falls into a number of catego-

ries, capital usage, product profitability, shop

planning and layout, management accounts

and customer performance and preferences.

If acted upon, this information can increase

profitability and optimize capital investment.

By collecting point of sale information, we can

keep stock levels to a minimum but still maintain

a full product range. We can invest capital more

effectively by maintaining product lines that

achieve higher gross margins and have quicker

stock turns. Customers can be better informed

of special offers and their accounts can be

more accurately maintained. Customer perfor-

mance can be monitored to see who are really

good clients. A customer bonus card function is

available to help increase and maintain custo-

mer loyalty.

Suppliers can be monitored to see who is pro-

viding the best service and delivery and whose

products bring in the best margins. Staff can

be monitored to show who generates the most

sales and who gives away the least margin.

They can also be awarded commission through

the system.

XPos is the EPOS system developed by Cross-

over to help the golf retailer. Different from other

EPOS packages which are just glorified tills,

XPos has been designed to create detailed

management information, to make the golf

retailers business more efficient.

WHAT ROLE DOES GOLFSTORE PLAY?

Golfstore programs and updates the article

register with all of Golfstore’s suppliers’ products,

barcodes and prices each year. These updates

are available for downloading at any time via

XCodes. Web products are also included in

these updates, which means consumers can

see whether or not your shop is stocking certain

web products. New products, campaigns and

price changes are also updated during the

season. Newsletters and group statistics are

published on GS Net on a monthly basis.

A Golfstore staff member helps you analyse

your reports, as well as, provides you with

information in preparation for the pre-order

show. The marketing department produces

material for Golfstore’s loyalty card, Bonus

Card. In addition, Golfstore sets aside a special

budget to help subsidize the XPos project.

XPOS SUPPORT/ HELP DESK

Aponsa AB in Sweden offers XPos support and

a Help desk for all markets and in all languages.

In addition, you can call Crossover in the UK.

The XPos support number is available from

Monday - Friday 08:00 - 19:00 and Saturday

from 09:00 - 15:00.

Golf retail management system

1.

XPOS SOFTWARE PRICE:

Single System

1.595 GBP

XPOS HARDWARE PRICE:

Barcode Scanner, Receipt Printer, Till Drawer

approx. EUR 680

MONTHLY SERVICE FEE:

Technical support + Updates

approx. SEK 610:-approx. NOK 555,-approx. DKK 460,-approx. EUR 62,50

EDUCATION:

1 day course in Vellinge, Sweden

Golfstore sets aside a special budget to

subsidize the XPos project and programs the

article register with new products, barcodes

and prices for all of Golfstore’s partner suppliers.

They also program campaign products and/or

any price changes during the season. These up-

dates are available for downloading at any time

via XCodes. Web products are also included

in these updates, which means consumers can

see whether or not your shop is stocking certain

web products. We produce marketing material

to promote the Bonus Card, which is a loyalty

system developed to promote relations between

you and your customers. XPos users have

access to newsletters & group statistics on a

monthly basis. Furthermore, Golfstore helps

with the initial startup by programming current

customers! Aponsa AB in Sweden offers XPos

support and a Help desk for all markets and in all

languages. In addition, you can call Crossover

in the UK. The XPos support number is available

from Monday-Friday 08:00-19:00 and Saturday

from 09:00-15:00.

Prices

2.

Almost any computer purchased today will work

with XPos. What should be avoided is any type

of “compact” pc or laptop. To ensure that your

computer will work in the future, it should be at

least a “midi tower”, which gives it more upgra-

ding possibilities.

OPERATING SYSTEMThe recommended system is Windows 8.1

(Win 7 works aswell)

The following systems are not supported by

XPos:

Windows XP, Windows Vista, Windows Server

SBS Edition.

RAMAt least 6 GB of memory

Hard Disk Drive (HDD)500GB (1 x 500 GB) Hard Drive or better

PROCESSORIntel Core i5 3200 (running at 3.2GhZ)

BLACK BOX (SWEDEN ONLY!)

För att förenkla installation samt drift av den

”Svarta lådan” bör denna anslutas via en

”Seriell COM Port”. Om denna typ av port inte

finns i datorn kan man även köpa en ”Seriell till

USB adapter”.

”Seriell till USB adapter

(Chipset av FTDI eller Prolific)

Prisintervall: 150 – 400 kr

Ref: www.dustin.se

SVARTA LÅDAN:

Retail Innovation, Clean Cash, Typ A1

för 1 kassa och 1 företagsnamn

SEK 3.700:-

Guidelines for Hardware to be used with XPos

3.

EXTRA HARDWARE FOR USE WITH XPOSWe recommend ordering the following hardware from your local supplier or via Aponsa AB.

All prices are excluding VAT.

RECEIPT PRINTER

Epson TM-T88V

With USB connection.

Note: If you have another model, please contact XPos support

to confirm it will be compatible!

Approx. Price: EUR 410,-

CASH DRAWER

ICD 3S-423S /STAR.

With printer connection.

Approx. Price: EUR 120,-

BARCODE SCANNER

Honeywell MS9540. Voyager USB-kit

Approx. Price: EUR 150,-

OPTIONAL HARDWARE (All prices are excluding VAT)

WIRELESS BARCODE SCANNER Honeywell Voyager Bluetooth 1202g Approx. Price: EUR 330,-LABEL PRINTER Zebra GK420d RII, DT Approx. Price: EUR 300,-TOUCHSCREEN Elo 19” Wide LCD, IntelliTouch, serial/USB Approx. Price: EUR 475,-

XPOS SUPPLIES

THERMO RECEIPT ROLLS With Golfstore Logo. Dimension: 80 x 80 x 12

LABEL ROLLS For Zebra label printer. Dimension: 57 x 32 mm

PRICE LABEL SHEETS 6500 pc. Dimension: 38,1 x 21,2 mm

These are available in the GS Trading web shop with current prices.

3.

ADVANCED REPORTING

Take your XPos reporting to another level with

the Advanced Reporting Module. With more

than 10 additional reports, this module will give

you the opportunity to look at your business in

even more detail. Reports include sales perfor-

mance by hour and day, customer spend, aver-

age basket size, sales by product attribute, staff

sales analysis by supplier and many more. The

module adds the power to convert all of your

reports into Excel, PDF and Word – for further

analysis and presentation.

75 GBP

PROMOTIONS

This module allows you to pre-plan and set up a

variety of promotional offers. You are given com-

plete flexibility to specify the date and the time

of the offers and the products that they apply

to. You can establish any combination of the fol-

lowing promotions:

• Buy one, get one for free

• Buy product A, get product B for free

• Buy one, get one with a % discount – applies

to product, sub group or brand

• Buy one, get one with a cash discount (€ / kr)

– applies to product, sub group or brand

• Receipt promotion

195 GBP

PROMOTIONS W/ DUAL SCREEN ADAPTOR

With an additional computer screen, the Pro-

motions Module will also manage point of sales

presentations and sales related displays.

295 GBP

MULTI-SITE

Multi-site retailers need to control the stock

and sales at each of their outlets. The multi-site

system allows the transfer of stock and product

information between the head office and its

connected branches. The system also provides

analysis and reporting functionality across each

outlet. Connectivity is flexible and data can be

transferred live or from daily uploads.

750 GBP+95 GBP ADDITIONAL SITES

Modules

4.

Bonus Card

As an XPos user, you have the possibility to join

the Bonus Card program, which is Golfstore’s

incentive system designed to make your shop

more attractive for your customers and to

increase your sales and profit.

BACKGROUND

All businesses strive to build long-lasting rela-

tionships with their customers. Airlines offer

“frequent flyer”-cards, IKEA has family- or com-

pany cards, grocery stores give out bonus

stamps, etc. Most loyalty schemes are built

around the same concept: The more you buy

from me – The bigger the benefits for you. Re-

search has proven that consumers are prepared

to go out of their way to make sure they collect

their points, miles or stamps: Travelers choose

a certain airline, even though it is slightly more

expensive, just to collect their miles in the quest

for a free trip. They pass several gas stations,

even if the warning light is on, to fill up at the

station where they get bonus points towards a

future gift certificate or cash reward, etc.

GOAL

The goal with Golfstore’s Bonus Card is

twofold:

1. To give your customers an incentive to

always come to your shop for their golf

equipment purchases, instead of choosing

a competitor.

2. To offer you an incentive system, which is

easy to handle through your XPos program,

and provide help with marketing from

Golfstore centrally.

BENEFITS

• You can offer your customer additional

benefits from buying in your shop.

• You can avoid cash discounts.

• The system is very easy to handle, since it is

connected to the sales function in XPos.

• If you choose to zero the bonus points per

1/1, then you can inform your customers per

e-mail. This generates more sales at the end

of the season.

Golfstore Bonuskort

Det ska vara lönsamt att

vara en trogen kund!

5.

• All new users must participate in a 1- day educa-tion in Vellinge, Sweden.

• All new installations should be completed at the beginning of the year (Jan-March).

• All users must have a computer or laptop that complies with the minimum specifications listed for XPos. See “XPos Hardware Info” document.

• All users are responsible for buying hardware according to the recommended models com-patible with XPos. See “XPos Hardware Info” document.

• All Swedish users must purchase a black box (CleanCash A1).

• All windows users using XPos must have Ad-ministrator rights on the computer and/or pass-words to servers, routers, etc.

• No XPos computer is allowed to use “Streams” like spotify, radio etc.

• Article updates will be provided via XCodes for all Golfstore partners chosen within your country (no non-GS suppliers).

• Support is provided by Aponsa. Hours: Mon-Fri 8:00–19:00 and Sat 9:00–15:00.

• Emergency support outside of Aponsa office hours can be purchased at the following rates (2014): Mon–Sat 850 SEK/h and Sun (+ holi-days) 1700 SEK/h

• Support is not responsible for helping users who have a computer that is older than 3 years.

• Support is not responsible for helping users who have a Windows system that is not recom-mended by Crossover (applies to Vista and XP).

• Support is responsible for answering questions relating to transaction data and reports. (They are not responsible for meeting/speaking with accountants).

• All users must inform us 3 months in advance if they no longer want to use XPos. This will allow us time to cancel the quarterly maintenance fee.

• Support is not responsible for installing/ fixing networks, routers, anti-virus programs, firewalls, etc.

• Maintenance fee for XPos covers the following:– Program development updates noted by each

version number– Installing XPos software (includes XPos pro-

gram, modules, Babs Paylink/BBS, GIT, black box for Swedish users)

– Installing XPos hardware – scanner, receipt printer, till drawer (does not include installing windows operation system, touch screen, la-ser printer, etc)

– Re-installations of XPos software – Article updates year-round for Golfstore supp-

lier-partners within your country (includes pro-duct information, list prices, sales prices and EAN-codes)

– Daily support (Mon-Sat) during office hours. Note: Emergency support is available outside office hours, but it costs extra.

– Provide newsletters, campaign info and bonus card info on GS Net

– Provide an XPos User Manual in English, Ger-man and Swedish on GS Net

– Update customer’s file with new members’ addresses in Jan & Feb (applies only when using golf-ids.) Note: extra charge during months Mar-Dec.

– Monthly statistics published on GS Net– Buying Manual to help plan orders for the fol-

lowing year

• Maintenance fee for XBook, XBar, XBall covers the following:

– Updates – Installation – Support

XPos Policy

6

SWEDEN (100)

Magnus Ahlgren Rättvik GK

Fredrik Almskough Edenhof GK

Fredrik Almskough Söderby GK

Krister Andersson Borås GK

Magnus/Pierre & Anna-Karin Andersson/Hadevik & Kjellberg Kalmar GK

Ulf Andersson Väddö GK

Agust & Jan Arinbjarnarson & Tilmanis Söderslätt GK

Niclas Arwefjäll Ljunghusens GK

Tommy Arwidson Jönåkers GK

Petter Bengtsson Kristianstads GK

Tomas Bergling Sala GK

Mikael Berglund Skellefteå GK

Johan Bjerngren Ronneby GK

Martin Bohlin Forsgårdens GK

Tom Burden Mjölkeröds GK

Peter Bäckbom Salems GK

Stephen Carpenter Isaberg GK

Stefan Condé Torekov GK

Andreas Danielsson Möre GK

Andreas Danielsson Nybro GK

Keith Davies Allerum GK

Mark & Marcus Dewdney & Dahlberg Bokskogens GK

Hans Edberg Hooks GK

Hans Edberg Värnamo GK

Magnus Elwin Botkyrka GK

Frank Englund Varberg GK

Eddy Eriksson A6 GK

Eddy Eriksson Skinnarebo G&CC

Eddy Eriksson Ulricehamns GK

Jonnie Eriksson Upsala GK

Tomas Eriksson Ängelholms GK

Björn Ersson Älvkarleby GK

Lars/Pia & Urban Evertsson & Sundberg Öijared GK

Linnéa Friskman Hofors GK

John Grant PGA Sweden National

David Green Rya GK

Tobias Grundin Söderhamns GK

Danny Haarz Stockholms GK

XPos Users 2014

7

SWEDEN

Joakim Hallberg Vadstena GK

Åke Heindorff Vetlanda GK

Fredrik Heinmets Sollentuna GK

Johan Hjertberg Eslövs GK

Clas & Daniel Hultman & Tillnell Katrineholms GK

Sturla Höskuldson Sotenäs GK

Jan-Ivar Johansson Bro Bålsta GK

Lars Johansson Arninge GK

Mikael Bumle Karlsson Karlskoga GK

Mikael Bumle Karlsson Örebro GK / LannaLodge Golfresort

Pierre & Peter Karström & Sunell Söderköping GK

Göran Knutsson Östersund-Frösö GK

Niclas Krohn Nynäshamns GK

Stefan Kronwall Woodlands CC

Torgny Larsson Torshälla GK

Stephen Law Djursholms GK

David Leet Falsterbo GK

Bertil Lemke Trosa GK

Lars Lindh Trelleborgs GK

Peter Lindh Landeryds GK

Henrik Lisecke Alvesta GK

Henrik Lisecke Rockatorp GK

Fredrik Litzén Idrefjällens GK

Per Liv Gävle GK

Mikael Lundbäck Wäsby Golf

Martin Lysholm Chalmers GK

Steven McDaniel Linköpings GK

Leif Modin Roslagens GK

Tomas Mogren Kils GK

Jan & Åsa Monier Bråvikens GK

Per Nellbeck Kungsbacka GK

Thomas Nilsson Umeå GK

Ulf Norrby Ljusdals GK

Henrik Nyström Bro Hof Slott GC

Filip Oesten Sölvesborgs GK

Klas Ohlsson Lunds Akademiska GK

Micaella Otterström Kungsängen GK

Björn Persson Arvika GK

Björn Persson Billeruds GK

Björn Persson Karlstad GK

Thomas Persson Jönköping GK

Magnus Pettersson Åkagårdens GK

Mattias Pettersson Örbyhus GK

Mattias Pettersson Grönlund GK

7.

SWEDEN

Lars Prick Lagans GK

Mattias Pålsson Fagersta GK

Karl Ragneby Tranås GK

Joakim Sabel Brollsta GK

Peter Sigrén Visby GK

Jacob Stenkil Sand GC

Jonas Stern Lidköpings GK

Stefan Sterner Eksjö GK

Robin Stålebring Öjestrand GC

Marcus & Linda Svensson & Lindell Partille GK

Bill Söderberg Grödinge Golfcenter & GC

Mikael Söderlund Högbo GK

Björn Hansson Trummenäs GK

Göran Tyrsing Ringenäs GK

Lars/Therés & Bengt Häggblom/Larsson & Mårtensson Vasatorps GK

Emil Widing Andersson Oskarshamns GK

Michael Wigh Bosjökloster GK

Patrick Åbrink Strömstad GK

NORWAY (10)

Ola & Mikael Axelsson & Löfström Arendal & Omegn GK

Ola & Mikael Axelsson & Löfström Grenland GK

Ola & Mikael Axelsson & Löfström Kragerö GK

Donovan Goosen Sunnfjord GK

Tom Hestø Haga GK

Tom Hestø Innesvingen GS

Bengt-Arne Lien Moss & Rygge GK

David Lloyd Losby GK

Knut Schiager Drammen GK

Rolf Thomsen Elverum GK

7.

HOLLAND (8)

Wilbert Bruins Slot GC Dirkshorn

Lee Chapman GC Tecklenburger Land

Edwin Derksen De Turfvaert GP

Augie Jong A Tai GC Kagerzoom

Adrian Morley De Goyer G&CC

Adrian Morley GC Anderstein

Richard & Adam Paul & Howard DGC De Gelpenberg

Richard & Adam Paul & Howard GC de Semslanden

7.

DENMARK (23)

Dansk Golf Akademi ( Martin Kold) Frederikssund GK

Dansk Golf Akademi ( Peter Thomson) Smørum GC

Frank Atkinson Breinholtgård GK

Marcus Brown Aalborg GK

Thomas L Gjørup Inndoor Golf

Thomas L Gjørup Dragør GK

Morten Hedegaard Brønderslev GK

Casper Jacobsen Rold Skov GK

Karsten Kirsch Midtsjællands GK

Rene Klausen Benniksgaard GK

Magnus Landström Ree Golf

Simon Meinertz Trehøje GK

Jacob Nordestgaard Herning

Jesper Overgaard Sørensen Helsingør GC

Ole Rasmussen Holbæk GK

Kristian Ravn Laumann Asserbo GC

Dan Stage Blockhus GK

Dan Stage Hjarbæk Fjord GC

Dan Stage Tange Sø GK

Peter Taylor Køge GK

Jakob Tranberg Varde GK

Alan Tulloch Hillerød GK

Nigel Willett Kokkedal GK

GERMANY (28)

James Annable Hof Hausen vor der Sonne GC

Oliver Banse G&LC Regensburg

Cameron Bayer GC Seligenstadt

Menno Beelen GC Burg Zievel

Hugh Cairns G&LC Bad Arolsen

Nigel Coles Zimmerner GC

Mattias Dietrich GC Emstal

Ralph Eisenmenger GC Unna-Fröndenberg

Clive Haycock Green Eagle Golfanlage

Ralf & Robert Hermann-Bierbaum & Schon GC Münster-Tinnen

Barry Higgins GC Reutlingen Sonnenbühl

Stephen Liddell GC Schloss Vornholz

Tony Lloyd GC Domäne Niederreutin

Gary Locke GC Schultenhof Peckeloh

Gordon Mackintosh GC Hamburg-Holm

Johan Omander Golfanlage Clostermanns Hof

Johan Omander Gut Heckenhof G&CC

Alex Robertson GC Bensheim

Harald Ruoss GC Hetzenhof

Danielle Schoofs GC Euregio Bad Bentheim

Jan-Patrick Sors Westfälischer GC Gütersloh

Jeremy Taylor GC Bruchsal

Greg Tennant G&LC Haghof

Simon Trent GC Gut Brettberg Lohne

Simon Trent Artland GC

Simon Trent Osnabrücker GC

Stephen Walker GC Spessart

Peter Wright GC Brückhausen

7.

AUSTRIA (3)

Barry Hose G&LC Ennstal

Harald Moll GC Urslautal

David Shaw GC Zell am See

XPOS SOFTWARE PRICE:

1.595:- GBP

MONTHLY SERVICE FEE 2014:

Technical support + updates of program,

XCodes, prices & EAN codes.

SEK 610:-NOK 555,-DKK 460,-EUR 62,50

EDUCATION + TRAINING:

1 day in Vellinge, Sweden.

Dec. _________________________________

Jan. _________________________________

Feb. _________________________________

Application Form

Name: ___________________________________________________ Cust Nr: ________________

Tel Nr: ___________________________________ Mobile: __________________________________

E-mail: ___________________________________ 2015 Season begins: ______________________

Vacation/Golf trips: _________________________________________________________________

Contact Person(s): _________________________________________________________________