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Solid presentation on how to improve communications in the budget cycle
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BudgetPak… XLerate your budget process
BUDGETING IS AS MUCH A COMMUNICATION BUDGETING IS AS MUCH A COMMUNICATION EXERCISE AS IT IS A FINANCIAL ONEEXERCISE AS IT IS A FINANCIAL ONE
Pulse Survey
Budgeting is as much a communication exercise as it is a financial one:
•Strongly agree
•Somewhat agree
•Somewhat disagree
•Strongly disagree
The first budget?
Where are we now?
Widespread dissatisfaction
• Almost two thirds of 500 CFO Magazine respondents think their planning process is influenced more by politics than by strategy.
• “What best explains the lack of value in your planning process?”
1. Lack of a well defined strategy
2. Lack of a clear linkage of that strategy to the budget
3. Lack of individual accountability for results
Source: The Buttonwood Group, LLC and CFO Magazine
What can be done?
Pulse Survey
Our past efforts to improve budgeting:
•Have focused on improving the mechanics of the process
•Have focused on improving communications
• Key Definitions
• Problems to Address
• Our Recommendations
Presentation Outline
Why do we budget?
What is Communication?
Sending
Receiving
Understanding
Efficiency vs Effectiveness
What if nothing changes?
Managers not being fully informed of budget decisions and, therefore, not keeping to their budgets.
Department level lack of budget responsibility.
I didn't know we were making cuts...Where are my positions?
Lack of alignment
Budget plans not aligned with mission
Budget accuracy is not in control; 'fire drill' type of reactions to issues identified too late to be effectively addressed, etc
Dissatisfaction with overall process & lack of resources in budget.
Not everyone pulling in the same direction. Missed objectives...
No alignment between the teams
Just making sure everyone is on the same page and understands the numbers
Lack of ownership & Accountability
Poor budget decisions
Strategic planning is not linked to resource allocation
Pulse Survey
Who does the budget input?:
•Finance does the bulk of it.
•Line managers and department heads do the bulk of it.
• Key Definitions
• Problems to Address
• Our Recommendations
Presentation Outline
Communication as an Excuse?
Lost in Translation
Budget Template?
Language Barriers Impede Communication
Budget Templates Are Poor Communication Tools
Financial Control vs User Flexibility
Pulse Survey
What are the top issues that preclude good communication inside your budget system?
•We don’t let managers touch the system to begin with.
•They use the system but they don’t know what they’re doing.
•Inflexible - too many lock downs in the system.
•Nothing in the system to help users provide their rationale.
• Key Definitions
• Problems to Address
• Our Recommendations
Presentation Outline
Trivial recommendations =
Think about it
Trivial results
1) Active engagement from line managers.
2 Principles
2) We have to understand and meet their needs.
1. Involve your user community in solution development.
2. Let managers budget in a way that makes sense to them, but then translate “manager-speak” into “accounting-speak”.
3. Make it easy for managers to provide assumptions, explanations and detail (the business rationale) and have the system capture and report it.
4. Balance Finance’s need for control with flexibility for the users.
Recommendations
Involve your users
1. Involve your user community in solution development.
2. Let managers budget in a way that makes sense to them, but then translate “manager-speak” into “accounting-speak”.
3. Make it easy for managers to provide assumptions, explanations and detail (the business rationale) and have the system capture and report it.
4. Balance Finance’s need for control with flexibility for the users.
Recommendations
You need a Rosetta Stone
You need a Rosetta Stone
Strategic Initiatives
Marketing CampaignsEvents
ProgramsIT Projects,Training Programs,
One-Offs
1. Involve your user community in solution development.
2. Let managers budget in a way that makes sense to them, but then translate “manager-speak” into “accounting-speak”.
3. Make it easy for managers to provide assumptions, explanations and detail (the business rationale) and have the system capture and report it.
4. Balance Finance’s need for control with flexibility for the users.
Recommendations
Justification & Detail
LeasesLeases
1. Involve your user community in solution development.
2. Let managers budget in a way that makes sense to them, but then translate “manager-speak” into “accounting-speak”.
3. Make it easy for managers to provide assumptions, explanations and detail (the business rationale) and have the system capture and report it.
4. Balance Finance’s need for control with flexibility for the users.
Recommendations
Flexibility AND Control
ConfidenceConfidence
CredibilityCredibility
• There is no “silver bullet” but there are best practices.
• Recorded presentation will be made available.
• We have a free, Budget Intelligence Assessment (BIA) to help you define you requirements and areas of improvement.
Wrap Up/ Q&A
www.XLerant.com203/328-3787
Warehouse slides beyond this point
The end of the spreadsheet mindset
XLerant, Inc.
Financial Control vs User Flexibility
Justification & Detail
Software Software Maintenance Maintenance AgreementsAgreements
Ted Notes
Pulse Survey
Do you believe your current budget system is <primarily> for you or for your business users (really).
•It’s for primarily for me
•It’s primarily for my business users
ExampleProduction Costs Talent Television Advertising Professional Fees
2010
Training
Efficiency vs Effectiveness
Lost in Translation
Lack of Training
Budgeting 101
What can be done?
Key messages of webinar
• Budgeting is as much a communication exercise as it is a financial one
• Excel is not the right tool.
• The ownership and accountability has got to be with tth users
• There is a path to success
Request copy of this presentation
Attend next week’s demonstration
Schedule a 10 minute call
Schedule a private demo
Next Steps
www.XLerant.com
700 Canal Street
Stamford, CT 06902
203/328-3787
What should we change?
What is Communication?
Sending
Receiving
Understanding
BudgetPak… XLerate your budget process
BUDGETING IS AS MUCH A COMMUNICATION BUDGETING IS AS MUCH A COMMUNICATION EXERCISE AS IT IS A FINANCIAL ONEEXERCISE AS IT IS A FINANCIAL ONE
For those who know there’s something wrong
What is Communication?
Sending
Receiving
Understanding
You need a Rosetta Stone
MASTER TEMPLATE
INITIATIVE
• What’s the purpose of a budget? Why do we do it?
• What do we mean by “communication”
• Efficiency vs Effectiveness
• Business implications of poor budget communication
• What are the problems we need to overcome?
• What changes are needed?
• Wrap Up/ Q&A
Presentation Outline
• What’s the purpose of a budget? Why do we do it?
• What do we mean by “communication”
• Efficiency vs Effectiveness
• Business implications of poor budget communication
• Why are the problems we need to overcome?
• What changes are needed?
• Wrap Up/ Q&A
Presentation Outline
1. Let managers budget in a way that makes sense to them, but then translate “manager speak” into “accounting speak” (think Rosetta Stone).
2. Make it easy for managers to provide assumptions, explanations and detail (the business rationale) and have the system capture and report it.
3. Balance financial control with end user flexibility.
4. Break the spreadsheet mindset.
Best practices for improving communications in the budget process
Flexibility AND Control
USERS WANT FINANCE WANTS
“Budget for initiatives, projects, events, etc.”
All special spending should automatically feed into a department’s overall budget without having to write Excel formulas like = Link
Everything’s got to properly tie out
Must be able to see the initiative spending discretely, but then see the entire department budget.
Flexibility AND Control
USERS WANT FINANCE WANTS
“Create a budget for an account by buildit it up (example: Software Maintenance by vendor).”
100% assurance that the detail adds up properly (e.g. the summation of the detail is accurate)
100% assurance that by adding line item detail, no other calculations were broken
Flexibility AND Control
USERS WANT FINANCE WANTS
“To be able to play around with multiple “sandbox” versions of their budget before deciding on which one to submit for formal review and approval.”
One version of the truth
“No debate” on which version was submitted as final
You need a Rosetta Stone
Strategic Initiatives
You need a Rosetta Stone
Marketing Campaigns
You need a Rosetta Stone
Events
You need a Rosetta Stone
Programs
You need a Rosetta Stone
IT Projects,Training Programs,
One-Offs
Involve your users
What can be done?