Xe Sunshine Coastmysunshinecoast.com.au/i/bm/oid34329/doc/Final Report_Sunshine... · Horse Mt Mt.Eerwah 402m Mt.Cooroy 427m Mt.Wolvi 378m Mt.Teitsel 454m Coondoo 289m ... Poona Lake

Inskip Point

Double Island Point

Elbow Point Hook Point

Bullock Point

Vehicular Ferry

Teewah Coloured Sands

Laguna Bay

Summer Mtn.786m

Mt.Langley 868m

Tibberoowuccum

Tibrogargan

Mt.Beerwah 556mCoonowrin

Mt.Mellum 406m

Ngungun

Wild Horse Mt

Mt.Eerwah 402m

Mt.Cooroy 427m

Mt.Wolvi 378m

Mt.Teitsel 454m

Coondoo 289m

Borumba Mtn. 624m Kenilworth

Bluff 456m

Mt Kandanga576m

Mt Moorooreerai623m

Mt Kaniga 336m

Mt. PleasantMt. Byron 604m

SOUTH PACIFIC OCEAN

Great Sandy Strait

CORAL SEAPumicestone

Passage

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Coochin Creek

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Amamoor Creek

Lake Somerset

Lake Borumba

Cooloolabin Dam

Wappa Dam

Lake Weyba

Poona Lake

Baroon Pocket Dam

Currimundi LakeEwan

Maddock Dam

Lake MacDonald

Lake Cooroibah

LakeCootharaba

Lake Cooloola

National Country MusicMuster Site

BribieIsland

Fraser Island

Mudjimba Island

Mt. Bauple NP

Mt. Pinbarren NP

Great Sandy NP

Noosa NP

Mooloolah River NP

Dularcha NP

Kondalilla NP

Mapleton Falls NP

Conondale NP

Mt. Coochin NP

Kin Kin

Pomona

Teewah

Tewantin

Peregian Beach

Noosaville

Marcoola

Cooroy

CooranTraveston

ImbilEumundi

Bli Bli

MooloolabaBuderim Kawana Waters

Landsborough

MalenyMooloolah

Eudlo

Beerwah

Woodford Beerburrum

Kenilworth

Brooloo

Amamoor

Montville

Glenview

Sunshine Coast Airport

Tiaro

Gunalda

Rainbow Beach

Dagun

Kandanga

Yandina

Boreen

Mount Mee WoorimBongaree

Kilcoy

Coolum Beach

Glass House Mountains

Mapleton

Flaxton

Sunshine Beach

Poona

Tinnanbar

Alexandra Headland

Freshwater

Gympie

Tin Can Bay

Noosa Heads

NambourMaroochydore

Caloundra

Caboolture

Coral Sea

South Pacific Ocean

Maryborough

Brisbane

Domestic Airport

Train Line

Bruce Highway

N

© Tourism Queensland 2007

Darwin

Perth

Adelaide

Melbourne

Hobart

Sydney

BrisbaneSunshine Coast

Canberra

Cairns

Great Barrier Reef

Sunshine CoastSEPTEMBER 2011

Conducted by

Boardroom BusinessQueensland, Australiawww.boardroombusiness.com.au

Proudly sponsored bySunshine Coast TAFE

Sunshine Coast

Business Confidence is a unique barometer of economic activity. It is the measurement of what businesses THINK is going to happen in the future. Therefore business confidence reports are one of the few forward projecting data sets available to the business community.

Business Confidence reports are however, one of many sources of information available to businesses. Because of the uncertainty involved it is highly recommended that a variety of information sources be utilised by both the business community and policy makers for decision-making.

Boardroom Business, in partnership with the many business and government organisations on the Sunshine Coast, set about to understand confidence levels over time and created this series of Coast-wide surveys.

The objective was to assist local businesses in their decision-making by understanding LOCAL data and information. Businesses therefore do not have to solely rely on national data, or the media, for information on business confidence levels.

This survey was sponsored by the Sunshine Coast Institute of TAFE and we would like to thank them for supporting this initiative.

We wish to especially thank the many businesses that spent the time participating in the survey and answering the questions.

Cr Lew BrennanEconomic Development Portfolio Leader

‘‘ ‘‘This kind of information will inform businesses as they undertake and review strategies for growth.

It is a great initiative by the Boardroom Business team to better inform the local business community and Council, to assist everyone in responding to economic conditions.

b u s i n e s s c o n f i d e n c e s u r v e y September 2011

1www.boardroombusiness.com.au | Sunshine Coast, Queensland, Australia | Page 1

2

Sunshine Coast b u s i n e s s c o n f i d e n c e s u r v e y

www.boardroombusiness.com.au | Sunshine Coast, Queensland, Australia | Page 2

September 2011

The survey was designed and executed to capture business responses within the Sunshine Coast regional shire boundaries.

The questions were designed to be able to benchmark the Sunshine Coast region against other regions over a period time.

Opening on Thursday September 1st 2011 and closing on Tuesday September 27th 2011 the survey was distributed to over 2000 email addresses and via established business networks.

Conducted online, the survey allowed for anonymous participation and consisted of 12 questions. The questions were short and simple and took on average 5 minutes to complete.

The last question asked if the respondent wished to leave their email address for purposes of email alerts regarding the release of the results. The privacy of all respondents will be maintained at all times.

Additional questions were added to the survey series to focus on important industry sectors or regions across the Coast. For this survey we chose to focus on local supply and customer issues, as well as continuing our questions on the effects of major national and international trends on our local business community.

There were 493 responses to the September 2011 surveyThis report was made public on October 27th 2011.

There were 493

responses to the September 2011 survey

This report wasmade public on

Oct 27th 2011.

Survey Methodology

Number of Respondents

3



September 2011

Which industry do you belong to?

Using the Australian and New Zealand Standard Industry Classification codes (ANZSIC) for purposes of national comparisons.

The majority of respondents came from businesses operating in the Professional, Scientific and Technical Services sector, as well as those involved in Retail Trade and Accommodation and Food Services.

Source: Boardroom Business (2011) Sunshine Coast Business Confidence Survey (September 2011)

I get the information from the survey and it helps analyse where my business actually is. I use the demographic analysis to chunk down my business. It deep dives into the demographic analysis and tells me what is happening in my area. Maybe what is happening to me is happening to everyone in my area and I can see this in the Business Confidence Survey. I can give the information to head office and demonstrate what is happening geographically.

Vicki Clark CEO of ANZ local retail banking Sunshine Coast on the Business Confidence Survey

‘‘

‘‘QUESTION ONE

Industry sectors

Professional, Scientific and Technical Services - 17%Retail Trade - 12%Accommodation and Food Services - 10%Information Media and Telecommunications - 8%Construction - 8%Financial and Insurance Services - 7%Manufacturing - 7%Health Care and Social Assistance - 6%Rental, Hiring and Real Estate Services - 6%Arts and Recreation Services - 5%Education and Training - 4%Wholesale Trade - 3%Transport, Postal and Warehousing - 2%Administrative and Support Services - 2%Agriculture, Forestry and Fishing - 2%Electricity, Gas and Water Supply - 2%Public Administration and Safety - 1%

4



September 2011

In which region do you primarily operate your business from?

Maroochydore 76 15.4%

Noosaville 47 9.5%

Sunshine Coast Wide 46 9.3%

Caloundra 41 8.3%

Kawana Waters 25 5.1%

Mooloolaba 25 5.1%

Buderim 24 4.9%

Noosa Heads 24 4.9%

Nambour 22 4.5%

Cooroy 19 3.9%

Eumundi 19 3.9%

Other areas in Queensland / National / International 18 3.7%

Kunda Park 11 2.2%

Marcoola Beach 11 2.2%

Coolum 9 1.8%

Sippy Downs 9 1.8%

Sunshine/Sunrise Beach 9 1.8%

Tewantin 7 1.4%

Beerwah 5 1.0%

Gympie 5 1.0%

Maleny 5 1.0%

Minyama 4 0.8%

Montville 4 0.8%

Yandina 4 0.8%

Cotton Tree 3 0.6%

Doonan 3 0.6%

Peregian Beach 3 0.6%

Alexandra Headland 2 0.4%

Eudlo 2 0.4%

Forest Glen 2 0.4%

Glasshouse Mountains 2 0.4%

Kenilworth 2 0.4%

Bli Bli 1 0.2%

Landsborough 1 0.2%

Mapleton 1 0.2%

Palmwoods 1 0.2%

Pomona 1 0.2%

TOTAL 493 100%


QUESTION TWO

Regional responses across the coast

Responses %

5



September 2011

How has your business / organisation performed?

QUESTION THREE

General business confidence

General Business Confidence Much Weaker Somewhat Weaker

About the Same

Somewhat Stronger

Much stronger

A) How has your business performed over the LAST 6 months relative to the previous 6 months?

18% 28% 27% 23% 4%

B) How do you believe your business will perform in the NEXT 6 months compared with the last 6 months?

8% 18% 34% 30% 8%


A small proportion of respondents left part B blank, therefore the remaining percentage for question B (2%) is due to that factor.

The graph below compares the two questions and highlights that “Business conditions have been particularly challenging over the last six months, as the Australian economy deals with an accelerating resources sector that is trying to capitalise on rising commodity prices versus a non-mining sector that is becoming increasingly squeezed.”Darryl Conroy, Financial Markets Analyst at Suncorp Bank

For further economic commentary from Darryl Conroy, please turn to pages 13 and 14.

0%

5%

10%

15%

20%

25%

30%

35%

40%

Much weaker Somewhat weaker About the same Somewhat stronger Much stronger

Num

ber o

f Res

pons

es

Last 6 months

Next 6 months


6



September 2011

In your business / organisation do you expect an increase, decrease or no change over the next 6 months in the following areas?

QUESTION FOUR

Confidence indicators

Area Significant decrease

Slight decrease No change Slight increase Significant increase

Profitability 14% 22% 24% 31% 8%

Staffing Levels 8% 19% 56% 14% 2%

Capital Investment 14% 11% 55% 16% 2%


Note: A small percentage of answers from each section were left blank.See page 16 of this report for confidence indicator trends over time

‘ ‘‘“All businesses go through cycles of growth, stability and decline and it is often only in difficult times that businesses look at their structures, their costs, their planning and how their markets are behaving. Businesses need to undertake strategies to make themselves more resilient - to work through all the cycles of business environments to generally have a long term future.”

Ross HepworthInstitute Director, Sunshine Coast Institute of TAFE

7



September 2011

Impact of major national and international issues on local business

QUESTION FIVE

How do you rate the following international and national developments or trends as they apply to your business?

0% 20% 40% 60% 80% 100%

Australian dollar

Online retail trading

Carbon Tax

Sustainable technologies

Social media

Fuel price trends

Upcoming State and/or Local Government elections

Availability and retention of skilled staff

Major Threat Minor Threat Neither Threat or Opportunity Minor Opportunity Major Opportunity

For each survey we have been focusing on a specific topic that is important to the local business community. For this survey we are focusing on the effect of major national and international issues on our local business community.

As the table above shows, there are specific high profile threats facing Coast businesses. The Carbon Tax is still creating a lot of uncertainty among business operators. 59% stated that the new tax will be a threat with 29% stating it will be a major threat. Interestingly, Question 11 (on page 1 1 of this report) shows 29% of respondents stating that the Carbon Tax is already constraining growth of their businesses before it is even introduced.

The high percentage of respondents (61%) who stated that high Fuel Price Trends are a threat demonstrate just how reliant we are on fossil fuel to generate business. One of the Governments aims of the Carbon Tax is to create innovation and investment in clean energy, it will be interesting to see if Coast businesses will take up that challenge in the long run given this high dependency.

Relatively equal numbers of respondents see the Upcoming State / Local Government Elections as both a threat and an opportunity; 28% see an opportunity and 26% see a threat.

With 29% of respondents in Question 11 of the survey (page 11) also stating that Problems with local or state government planning regulations were constraining growth of their businesses, there are real challenges for our political leaders to connect with businesses to address that dissatisfaction with government performance and regulations.

Almost a third of businesses responding indicated that the Availability and Retention of Skilled Staff was a threat. The Federal Government has forecast another 65,000 jobs will be created in the mining sector by 2015 as well as another 45,000 construction jobs. A statement from BHP Billiton in September 2011 has predicted Australia’s resources industry will need an extra 170,000 workers in the next five years, underlining the jobs bonanza set to hit mining states but threatening job supply to regions such as ours.

On a positive note was the 31% of respondents who saw Sustainable Technology as an opportunity for their businesses. Consumers are becoming more aware of Sustainable Technology and are increasingly directing their purchasing power towards goods and services that demonstrate environmental sustainability. Those who can promote clean and green credentials can open up greater business potential, and even reduce cost or increase revenue.

There was a decrease in the number of businesses that saw Online Retail Trading as a threat, down from 39% last survey to 20% this survey.

The High Australian Dollar remained a concern for 43% of businesses who responded, remaining steady from last survey.

Source: Boardroom Business (2011) Sunshine Coast Business Confidence Survey (September 2011).

8



September 2011

Are there any other major national or international threats or opportunities you would like to add, including any further comments?

There were an additional 198 responses / comments to this question. A common theme surrounding the majority of responses was a lack of consumer confidence.

The European debt situation was mentioned numerous times, with many Coast businesses fearing exposure to the situation and also fearing the uncertainty itself.

A lack of confidence in all levels of Government was mentioned on numerous occasions, with many feeling that leadership was lacking.

Of the opportunities, there were several mentions of businesses (not involved in mining) looking to Asia for growth.

The Asian Development Bank estimates that the escalating Asian middle class will account for more than 40 per cent of global consumption by 2030.1

While many early adopters have been trail blazing over the past couple of decades, as they invest and expand in Asian markets, it appears more and more obvious that these markets will present huge opportunities for Australia.

This will not only be in consumer goods but may also present opportunities for many service providers on the Coast willing to investigate these markets.

QUESTION SIX

1Haruhiko Kuroda, President of the Australian Development Bank at an address in August 2011 in Sydney

9



September 2011

QUESTION SEVEN

QUESTION EIGHT

In what area do the majority of your suppliers operate from?

If you use a large proportion of suppliers located outside the Sunshine Coast, would you explain why you use these suppliers?

Participants could select more than one answer to this question.

Sunshine Coast 294 59%

Interstate 88 18%

The rest of Queensland (not including Sunshine Coast) 74 15%

Overseas 33 7%

left blank 4 1%

493 100%

Not applicable as I use mostly local suppliers 174 32%

No local supplies / suppliers available 151 28%

Range of Products 89 16%

Cost / price 65 12%

Quality 35 6%

Location 14 2%

Other 20 4%

0%

Total 548 100%

The majority of Coast businesses are using other local businesses for the bulk of their purchases, where possible. However, the fact that only 59% of businesses stated that they sourced goods and services locally may present on opportunity for local suppliers to fill the void.

In addition to the table above, reasons given for not using local suppliers were largely around the fact that many local businesses are tied in to franchise agreements that require the use of a certain supplier by all franchisors. Similarly, comments were also left explaining that some businesses were part of a larger buying group which allowed the business to obtain a better price and greater range of products and services outside the region.

10



September 2011

In what area do the majority of your customers operate from?

Responses %

Sunshine Coast 320 64%

The rest of Queensland 91 18%

Interstate 56 11%

Overseas 22 5%

left blank 4 1%

Total 493 100%

QUESTION NINE

QUESTION TEN

What would assist you in building a greater local customer base?There were over 300 responses to question 10 and it was great to see business owners and managers being positive in their suggestions. The theme of a lot of respondents included the need for more of a connection amongst Coast businesses and an awareness of what we all do in our businesses.

Below are some selected responses:

• Betterlocalbusinessnetworkingevents.Weneedmorebusinessesworkingtogethernotagainst each other.

• Centralbusinessregistrybasedonservices.

• StateGovernmentdecentralisingsomeoftheirlargegovt.officesoutsideofBrisbaneCBD.

• UpgradeSunshineCoastAirport.

• Theseachangemigrationtostartagain.

• Forumsthatallowustointeractwiththelocalbusinesscommunityina“consultativeway”.Seminars, Infomercials, Special Interest Groups etc.

• Greaterfocusandpromotiononthebenefitsandmultipliereffecttooureconomyofcustomers/ business and local supporting/buying local - (ie regional containment is vitally important to the economic sustainability and growth of Sunshine Coast)

• Moredisposableincomewithinthecommunity.

• Lowercommercialrentswouldenablethebusinesstoremaincompetitive.

• Moremoneyavailabletoinvestinmarketingandcreatingaprofessionalwebsite,aswellaslearning more business skills at workshops.

• Morestaffwiththerightattitude.

• WehavereliedonTourism/Hospitality&Constructionformanyyearsandeverydownturnthese are among the first industries to retract significantly. Diversification is crucial.

• Fewercompetitors!

A strong response of 64% demonstrates that most Sunshine Coast businesses derive the bulk of their income from Sunshine Coast locals.

11



September 2011

In your opinion, what are the major constraints on the growth of your business? Participants could select more than one answer to this question

QUESTION ELEVEN

Major constraints on business

Responses Overall Percentage of Respondents

Rising overheads and utility costs 239 9.1% 54%

Global / national economic performance 214 8.1% 48%

Price pressure from customers 191 7.3% 43%

Price pressure from competitors 190 7.2% 43%

Declining customer base 165 6.3% 37%

Declining demand from customers 165 6.3% 37%

Declining visitor numbers 153 5.8% 34%

Problems with local or state Government planning regulations 1 4 1 5.4% 32%

Australian dollar (new to this survey) 130 4.9% 29%

Carbon tax (new to this survey) 129 4.9% 29%

Rising transport costs 120 4.6% 27%

Licensing and regulations 1 1 9 4.5% 27%

Difficulties in obtaining finance / extending credit facilities 1 1 1 4.2% 25%

Rising production costs 85 3.2% 19%

Availability of skilled workers 74 2.8% 17%

Price pressure from suppliers 72 2.7% 16%

Increasing competition from low-cost imports 65 2.5% 15%

Personal and/or home pressures 59 2.2% 13%

Environmental catastrophes (oil slicks, hurricanes, flooding etc) 49 1.9% 11%

Broadband and information technology access 46 1.7% 10%

Transport infrastructure 39 1.5% 9%

Limited supply of production materials and/or product 25 1.0% 6%

Access to training 19 0.7% 4%

Shortage of industrial / commercial land 17 0.6% 4%

Reduced demand for exports 13 0.5% 3%

Total 2630 100.0%


Please see page 17 of this report for Major Constraint trends over time.

12



September 2011

QUESTION TWELVE

Improvements to your business

What would make a difference to the profitability or improvement of your business?

With over 250 respondents to this question we received a wide variety of responses, with both consumer and business confidence being mentioned many times. Each survey businesses tell us that they are frustrated by negative media reporting on the weather and the economy, and this was once again prevalent.

Naturally we can’t list all of your responses in this one report, as many responses were quite detailed. However what we can do is share all of your responses with the various chambers of commerce, local and state government branches, and industry groups so that they can work with you on your ideas and initiatives.

As you know, your responses are anonymous, therefore we appreciate your frank and forthright comments. This question we believe is an important one to continue in future surveys. If you have any comments on how best to improve this survey please don’t hesitate in contacting us.

Below are some examples of comments left for this question:

• Anunderstandingfromregulatorsthatwhattheywouldliketohappenisdifferentfrom what happens in the real world.

• Bettertrainedmanagementandstaff.

• Cheaperstaffwages.

• Fineweather,lessdoomsdaynegativemediacoveragehereandoverseas.

• Theword‘smallbusiness’isoftenusedbypoliticiansastheengineroomoftheeconomy but nothing significant is ever done to support them.

• Lesscompliance/regulationfromalllevelsofgovernment.

• Lowerinterestratesandarenewedvigourinthepropertyindustry.

• Morerealisticpricingfromcompetitors.

• Governmentpurchasinggivingpreferencetolocalcompaniesthatembracesustainable practices.

• AdailyflightoutofMaroochydoretoSydneythatgetsbusinesstravellersontheground by 8am and a return flight after 5.30pm.


13



September 2011

Economic analysis

The Times They Are A-Changin’

Sunshine Coast Business Confidence Survey - Economic Commentary by Darryl Conroy, Financial Markets Analyst with Suncorp Bank.

This little ditty by Bob Dylan is a timely reminder that change is part and parcel of the world in which we live, but the challenge for most is that we facechangeonsomanylevelsallatonce!

Political change Many of the developed economies of the world (US, Germany, Japan, Australia) have a minority government, which is stymieing their ability to effectively govern. And it’s worse still for Northern African countries, who are experiencing revolutionary type change. Here on the Sunshine Coast, upcoming state elections and a minority federal government have many businesses unwilling to commit (investment and staff hiring) amid the possibility for big changes (carbon tax and industrial relations).

Social change Social media is changing the way in which we communicate, and the instant nature of this communication is leading to time compression, eg London riots. Time compression also seems to be influencing the way we holiday, for instance taking shorter holidays.

Economic change An overriding theme seems to be a power shift from the west to the east, which affects with whom we are likely to conduct business into the future - Asia. In more recent times, the financial crisis has ushered in a period of much change for the financial world, with implications for consumers and businesses alike. The financial crisis lingers on with some countries (Greece, Portugal, Italy, and Spain) on the brink of debt default and threatens to break-up the regions monetary union - the Euro.

Technological change Technology has exploded in the last few years and many businesses are now grappling with how to understand and adopt, ie internet trade.

Climate change we are currently at the forefront of the climate change movement with the announcement of a carbon tax, which has implications for businesses and consumers. The business survey revealed a frustration in dealing with any level of government (red tape), but the regional council does appear to be ahead of the curve of many other regions in terms of sustainable growth, which is a positive differentiator for attracting tourists.

Ontopofallofthis,hereinAustralia,wearedealingwithaneconomythatisenduringenormous‘structuralchange’ as a result of a one in one hundred and fifty year resources boom. This resources boom is dragging investment and people away from traditional businesses (like tourism, manufacturing, construction, and retail) and into the mining and energy sectors. As a consequence of all this change, consumers and businesses remain highly uncertain, preferring to put-off spending and investment decisions until a period of stability can be achieved.

Darryl Conroy is a Financial Markets Analyst with Suncorp Bank in Brisbane.

Darryl has over fifteen years experience in the field of finance and treasury. Darryl is Suncorp Bank’s Financial Markets Analyst within the International Trade &FinancialMarket’steaminBrisbane, and has been with Suncorp since 2004.

14



September 2011

Economic analysis

The lingering question though, is how do we deal with what feels like extreme levels of uncertainty that undermines business and consumer confidence?

Business conditions have been particularly challenging over the last six months, as the Australian economy deals with an accelerating resources sector that is trying to capitalise on rising commodity prices versus a non-mining sector that is becoming increasingly squeezed. We are suffering from Dutch Disease, that is, a booming resources sector draws ever increasing amounts of investment and people away from traditional businesses and toward the mining and energy industries.

This concept is especially tough on economies like the Sunshine Coast that rely heavily upon retail, accommodation and construction business. Another traditionally strong sector that has fallen in recent times is the housing sector, with a drop in house prices and threats of rate rises affecting consumer confidence, and much weaker levels of building activity the construction industry.

Consequently, the September Business Confidence Survey saw a weaker last 6 months. There was however, an improvement from April’s survey. Once again, the next 6 months is expected to improve even further.

15



September 2011

0%

20%

40%

60%

80%

100%

Sep-11 Apr-11 Sep-10 Apr-10 Jan-10 Sep-09 Jun-09 Apr-09

Business Performance over NEXT 12 months

WeakerSame or Stronger

This is the eighth in the series of surveys covering the entire Sunshine Coast. Therefore, over time we can track business confidence levels.

Time series analysis

General business confidence trending over time


Business Performance over NEXT 6 months

How do you believe your business will perform in the NEXT 6 months compared with the last 6 months?


0%

20%

40%

60%

80%

100%


Business Peformance over LAST 6 months

WeakerSame or Stronger

Business Performance over LAST 6 months

How has your business performed over the LAST 6 months relative to the previous 6 months?

16



September 2011

Confidence Indicators

0%

20%

40%

60%

80%

100%


Profitability

DecreaseNo change/increase

Profitability

Staffing Levels

Capital investment

0%

20%

40%

60%

80%

100%


Staffing Levels

Decrease

No change/increase

0%

20%

40%

60%

80%

100%


Capital Investment

Decrease

No change/increase




In your business / organisation do you expect an increase, decrease or no change over the next 6 months in the following areas?

17



September 2011

Top 5 Major Business Constraints trending over time

Sept 11 April 11 Sept 10

Rising overheads and utility costs

Raising overheads and utility costs


Global / national economic performance

Price pressure from customers



Price pressure from competitors

Price pressures from customers


Global/National economic performance

Price pressures from competitors

Declining customer base Rising transport costs Problems with local or State Government planning regulations

April 10 Jan 10 Sept 09 June 09









Declining visitor numbers









Problems with local or state Government planning regulations

Declining demand from customers

Declining customer base


In your opinion, what are the major constraints on the growth of your business?

18



September 2011

The Sunshine Coast Institute of TAFE are the naming right sponsor for this current survey series. Without their support this report would not be possible. A big thank you to the entire TAFE team!

In addition to the Sunshine Coast Institute of TAFE, we would like to sincerely thank the

following for their support:

Sunshine Coast Regional CouncilSuncorp BankSunshine Coast Destinations LtdDiscover MaroochyCaloundra TourismTourism Noosa Maroochydore Chamber of CommerceNoosa Chamber of CommerceCooroy Chamber of CommerceCoolum Business and TourismCaloundra Chamber of CommerceEumundi Chamber of CommerceKawana Waters Chamber of CommerceMooloolabaBusiness&TourismNambour District Chamber of CommercePeregian Beach Business AssociationYandina Chamber of CommerceSunshine Coast DailyThe Noosa JournalNoosa NewsQueensland Department of Employment, Economic Development and InnovationSunshine Coast Innovation CentreSunshine Coast Business Women’s NetworkUrban Development Institute of AustraliaSurfAir on Marcoola BeachCorporate and Group Xperiences

If you are involved in a business organisation on the Sunshine Coast, and interested in supporting the survey, we would like to hear from you.

CONTACT US: [email protected] www.boardroombusiness.com.au

Acknowledgements

Copyright © 2011. All Rights ReservedLegal Disclaimer This report provides information designed to help users cope with their own business, financial, legal and other needs. This information is not the

same as retaining experts in those fields for advice. Although we go to great lengths to ensure the information is accurate, we strongly recommend you consult an expert, including but not limited to an accountant, financial services consultant, lawyer or other professional as appropriate. Nothing contained in this report is to be considered as the rendering of financial, professional, legal or other advice for specific cases, and users are responsible for obtaining such advice from their own financial, legal or other

counsel. The information contained in this report is intended for educational, background and informational purposes only.

19

Sunshine Coast b u s i n e s s c o n f i d e n c e s u r v e y September 2011

If you would like to get involved in our confidence survey you can subscribe online to receive the alerts and be amongst the first to download the results.

You may also like to contribute your comments on our Boardroom Blog and tell us what you think about the survey and/or general business confidence in our region.

Go to www.boardroombusiness.com.au

Want to find out more?

SUNSHINE COAST BUSINESS CONFIDENCE SURVEY

This report has been produced by Boardroom Business in partnership with the Sunshine Coast Business Community.

Yandina Chamberof Commerce

Documents

Xe Sunshine Coastmysunshinecoast.com.au/i/bm/oid34329/doc/Final Report_Sunshine... · Horse Mt Mt.Eerwah 402m Mt.Cooroy 427m Mt.Wolvi 378m Mt.Teitsel 454m Coondoo 289m ... Poona Lake