X03[1].StrategicManagement.capstone.group6 v1

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    Gamba01.X03

    CAPSTONE PROJECTCAPSTONE PROJECTREPORTREPORT

    Group 6:

    Nguyen Tu Anh

    Luong Minh Tuan

    Tran Luu KienBui Huy Quang

    Hanoi, January 2011

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    TOPIC

    Building and selecting strategy to developHanoi Western market of PetroVietnam

    Finance Corporation Thang Long Branch(PVFC Thang Long) in 2011 2015 period

    and vision to 2020

    Group 62

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    Group 6

    Contents

    Conclusion of the thesis

    CHAPTER 3: Development Strategy Toward HanoiWestern Market & Solutions for PVFC Thang Long

    CHAPTER 2- Analyse Market Situation of PVFC

    Thang Long

    CHAPTER 1 Theoretical Base

    Preface

    3

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    Group 6

    CHAPTER1 THEORETICAL BASE

    1.1.

    STRATEGY

    AND

    MARKETINGSTRATEGY

    THEORETICAL

    BASE

    1.2. PROCESS

    OF BUILDING

    STRATEGY

    4

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    1.1. STRATEGY AND MARKETING STRATEGY

    So, what is strategy?Koontz, Ciril ODonnell and Heinz Weihrich, authors of the

    book Essential of Management" defined strategy in three

    ways as follows: Strategy is general action program on the deployment of

    important resources to achieve comprehensive goals.

    Strategy is an organizations program of goals and its

    changes, resources and the arrangement to uses

    resources to achieve goals and policies to distributeincome.

    Strategy defines basic long-term targets of an

    enterprises, selects orientation of operation and allocates

    necessary resources.

    Group 65

    CHAPTER1 THEORETICAL BASE

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    Group 66

    Strategy?

    CHAPTER1 THEORETICAL BASE

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    1.2. PROCESS OF BUILDING STRATEGY

    Group 67

    Vision/missionVision/mission

    Building and selecting strategySWOT, GREAT model

    External environment

    analysis

    1. Macro analysis

    PEST/SLEPT model

    2. Micro analysis

    Mc. Portermodel

    => Competition pressure

    in the sector

    =>Opportunities and

    threats

    Internal environment analysis

    Value chain model

    Process of recognize sustainable

    competitive edge

    =>Strengths &Weaknesses

    Functional strategyFunctional strategy

    Business strategy/competitionBusiness strategy/competitionCorporate strategyCorporate strategy

    Global strategyGlobal strategy

    Implementing and adjusting

    strategyMonitoring and evaluating the

    strategy implementation

    Suitable organizational structure

    with selected strategy

    CHAPTER1 THEORETICAL BASE

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    1.2. PROCESS OF BUILDING STRATEGY

    Mission and vision

    Objective of marketing strategy

    External environment analysis Internal environment analysis

    SWOT matrix

    Strategy selection

    Group 68

    CHAPTER1 THEORETICAL BASE

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    Macro environment analysis PEST model (Political Economic Social Technology)

    Group 69

    CHAPTER1 THEORETICAL BASE

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    Analysis model of three-level internal andexternal environment

    Group 610

    Economics Politics

    Law

    Technology

    International

    environment

    Culture

    Society

    Population

    Labor

    New

    entrants

    Suppliers Customers

    Rivals Substituteproducts

    Enterprise

    CHAPTER1 THEORETICAL BASE

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    Group 611

    Threat of new market entrants

    Bargaining

    power of

    suppliers

    Competitive

    rivalry within an

    industry

    Bargaining power

    of customers

    Threat of substitute products

    Five forces model of Michael E. Porter

    CHAPTER1 THEORETICAL BASE

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    SWOT matrix

    Group 612

    SWOT matrix Opportunities (O)

    1...

    2...

    3...

    Threats (T)

    1...

    2...

    3...

    Strengths (S)

    1...

    2...

    3...

    SO strategy

    This strategy uses

    strengths of to utilize

    external opportunities.

    ST strategy

    This strategy uses

    strengths of to cope

    and avoid external

    threats.

    Weaknesses (W)

    1...

    2...

    3...

    WO strategy

    This strategy helps

    overcome weaknesses

    of enterprise to utilize

    external opportunities

    WT strategy

    This strategy helps

    overcome weaknesses

    of enterprise to reduce

    external threats.

    CHAPTER1 THEORETICAL BASE

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    Strategy selectionThere are a lot of different business strategies;

    generally, there are three basic approaches to

    generating competitive edge, namely:

    Cost-leadership strategy;

    Product differentiation strategy;

    Focus strategy.

    Group 613

    CHAPTER1 THEORETICAL BASE

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    General view on PVFC PVFC was founded in June 19, 2000;

    Charted capital: 5,000 billion VND

    On March 18th 2008, PVFC officially became PetroVietnam

    Joint Stock Finance Corporation. Types of products:

    (1) Investment products:

    (2) Corporate finance

    (3) Personal finance

    (4) Accumulating corporate capital and credit

    (5) Monetary trading

    Group 615

    2.1. General view on PVFC

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    The organizational structure of PVFC Thang Long

    Group 616

    DIRECTOR

    DEPUTYDIRECTOR 1

    General

    coordination

    department

    DEPUTYDIRECTOR 2

    Department

    finance and

    accounting

    Credit

    department

    Department of

    Risk assessment

    and management

    Investment

    department

    Transaction-

    on office

    2.2. The Process ofFormation andDevelopment ofPVFCThang Long

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    Group 617

    0.0%

    2.0%

    4.0%

    6.0%

    8.0%

    10.0%

    12.0%

    14.0%

    16.0%

    18.0%

    0

    500

    1000

    1500

    2000

    2500

    3000

    2007 2008 2009

    Diagram ofRevenue, Profit and the ratio ofProfit/Revenue ofPVFCThang Long in the period

    of 2007 - 2009

    Revenue (billion VND) Profit (billion VND) Ratio of Profit/Revenue (%)

    2.2. The Process ofFormation andDevelopment ofPVFC (con.)

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    Diagram of comparing revenue of products and services inOil and Gas industry (2009) in PVFC Thang Long and theoutside of the industry

    Group 618

    2.2. The Process ofFormation andDevelopment ofPVFCThang Long (con.)

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    Diagram of revenue of main products and services ofPVFC Thang Long 2010 (estimation)

    Group 619

    2.2. The Process ofFormation andDevelopment ofPVFCThang Long (con.)

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    Group 6

    (2) Individual

    customers

    (3) Investment

    operations

    (1) Business

    customers

    - Credit

    - Capitalarrangement

    - Developing CDM

    - Foreign

    exchange trade.

    - Capitalmobilization

    - Period purchase

    - Personal credit

    -Supportive stock

    business

    - Project

    investment

    - Investing

    mandate

    - Bond professions

    - Trading priced

    certificates

    20

    (4) Other products and services

    - Stock exchange floor

    Main products and services

    2.2. The Process ofFormation andDevelopment ofPVFCThang Long (con.)

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    2.3. Market and Market share Developmentsituation

    PVFC Thang long and market on the West ofhanoi

    PVFC is a finance company, so it is not allowed to

    practice payment function.

    -> PVFC will transfer the operation model into trading bank.

    ->PVFC and other subsidiaries will have opportunities to

    carry out payment products and services for customers.

    Therefore, the personal financial market on the

    West of Hanoi is very important to PVFC ThangLong

    Group 621

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    Group 622

    COMPETITION in western market of Ha noi

    TECKCOMBANK

    AGRIBANK

    VIETCOMBANK

    VIETINBANK

    BIDV

    MHB BANK

    Citi group

    GP Morgan Chase

    HSBC

    Mitsubishi UFJ Financial

    Group

    Mizuho Financial Group

    VIETNAMESE BANKS FOREIN BANKSPVFC

    2.3. Market and Market share Developmentsituation (con.)

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    The strategy on customers of PVFC Thang

    Long

    The enterprise customers

    Customers for consultancy service Individual customers

    The foreign customers

    Group 623

    2.3. Market and Market share Developmentsituation (con.)

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    Summarize Chapter 2

    Within the Chapter 2, Our group applies theoretical model studied in the strategic

    management course to analyze business environment and

    the characteristics of Hanoi Western market, focuses on

    analyzing credit institutions in the area, work

    force, competitiveness of PVFC Thang Long; and

    Applies analysis of value chains of services and products of

    branch PVFC PVFC Thang Long, as well as advantages

    and disadvantages of work, in order to give solutions to

    development strategy toward Hanoi Westernmarket, which will be mentioned in Chapter 3.

    Group 624

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    Group 625

    CHAPTER 3

    DEVELOPMENT STRATEGY TOWARD HA NOI

    WESTERN MARKET AND SOLUTIONS FOR

    PVFC THANG LONG

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    CHAPTER3-

    3.1. Development Target of Petrovietnam Finance3.2. Development Orientation for PVFC Thang Long by

    2015

    3.3. Options in Market Development Strategy of PVFC

    Thang Long3.4. Solutions

    3.5. Suggest some supporting solutions

    3.6. Limitations of report and the next researching

    orientation

    Group 626

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    PVFC orients to develop in the periodfrom 2007 to 2011:

    Develop product and service

    Personnel

    Management

    Brand development marketing solutions

    Group 627

    3.1 DEVELOPMENT TARGET OF PETROVIENAM FINANCE

    CORPORATION BY 2015 AND ORIENTATION TO 2025

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    3.3. OPTIONS IN MARKET DEVELOPMENTSTRATEGY OFPVFCTHANG LONG

    Some main reasons to select westernmarket of Ha Noi

    The place of the head office of PVFC Thang Long lies

    in the dynamic area in the West of Hanoi

    Select the market in Ha Noi West area basing onSWOT model

    Marketing development strategy based on economic

    environment

    Brand development strategy

    Group 629

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    SELECTED STRATEGY

    Group 630

    Create values for customers

    Leading banking technology

    Different products/product set

    Focusing on the humance resourse

    3.3. OPTIONS IN MARKET DEVELOPMENTSTRATEGY OFPVFCTHANG LONG (con.)

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    3.4. SOLUTIONS

    The solutions for the strategy 1 Thestrategy of the focus

    The practical methods possibly coming to real

    are:

    Increase income from services.

    Approach the customers who gain high and

    stable income, connect them to the effective

    invested projects in progress.

    Diversify products, prepare necessary conditionsto control market share of individual finance.

    Focus on develop personnel with higher quality

    .

    Group 631

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    3.4. SOLUTIONS (con.)

    The solutions for strategy 2 Thestrategy of distinction

    All the operations of PVFC Thang Long have

    to aim to the distinction from other credit

    organizations:

    The products of PVFC Thang Long have to

    include three contents:

    Create values for customers, Provide sensible values,

    Difficult to imitate.

    Group 632

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    3.4. SOLUTIONS (con.)

    Breakthrough solutions Some main solutions as follows:

    Increase to perform package products

    Concentrate on investing in projects which are safe and have

    high economic efficiency in the industry ofpetroleum, energy, high-grade tourism, real

    estate, banking, stock;

    Provide consultancy service M&A; take part in this operation

    directly;

    Develop high-grade products for VIP customers;

    Develop products and services on the bases of advanced

    information technology;

    Group 633

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    3.5. SUGGEST SOME SUPPORTING SOLUTIONS

    Toward PVFC Support PVFC Thang Long to resolve fully unpaid

    debts

    Support the branch with a risk warning system;

    Enhance capacity of management according tointernational standard.

    Standardize organizational structure following

    international practice, which concentrative aims to

    customers. Renovate management structure following

    international standard.

    Group 634

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    CONCLUSION

    Within the scale of the thesis with topic, group 6have resolved following issues:

    Systematize theoretic issues relating to market development

    in financial companies and here is PetroVietnam Finance

    Corporation Thang Long branch.

    Analyze the situation of developing products and

    services, market; assess the condition of business and take

    them as bases to expand Ha Noi Western market.

    Suggest some solutions to enterprises as well as ideas about

    policy aiming to develop Ha Noi Western market in the plan

    of PVFC Thang Long.

    Group 635

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    Gamba01.X03

    Group 6