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www.usac.org E-Rate 101: Overview of the Program Training for Success Schools and Libraries Division Washington, DC • Orlando • Boston • New Orleans • Cleveland • San Francisco • Phoenix September/October 2007

Www.usac.org E-Rate 101: Overview of the Program Training for Success Schools and Libraries Division Washington, DC Orlando Boston New Orleans Cleveland

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Page 1: Www.usac.org E-Rate 101: Overview of the Program Training for Success Schools and Libraries Division Washington, DC Orlando Boston New Orleans Cleveland

www.usac.org

E-Rate 101:Overview of the Program

Training for Success

Schools and Libraries Division

Washington, DC • Orlando • Boston • New Orleans • Cleveland • San Francisco • Phoenix

September/October 2007

Page 2: Www.usac.org E-Rate 101: Overview of the Program Training for Success Schools and Libraries Division Washington, DC Orlando Boston New Orleans Cleveland

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Overview

Eligibility Eligible services Technology planning Requesting services (Form 470) Discounts Ordering services (Form 471) PIA Review and commitments Confirming services (Form 486) Invoicing (Form 472 or Form 474)

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Funding Timetable

Funding commitments are made by funding year (July 1 – June 30)– Recurring services received July 1 – June 30

(12 months)– Non-recurring services delivered and installed

July 1 – September 30 (15 months) The Window: Form 471 filing window (mid-

November to early February before the start of the funding year)

We encourage you to file online

Page 4: Www.usac.org E-Rate 101: Overview of the Program Training for Success Schools and Libraries Division Washington, DC Orlando Boston New Orleans Cleveland

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Applicant Eligibility

To be eligible, a school:

– Must meet the statutory definition of an elementary or a secondary school in the No Child Left Behind Act of 2001

– Must not be operating as a for-profit business

– Must not have an endowment exceeding $50 million

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Applicant Eligibility

To be eligible, a library:

– Must be eligible for assistance from a State library administrative agency under the Library Services and Technology Act

– Must not be operating as a for-profit business

– Budget must be completely separate from any schools

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Applicant Eligibility

Consortia

– Can include both eligible and ineligible entities

– Only eligible entities can receive discounts

– Consortium leader has record-keeping and administrative responsibilities

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Service Provider Eligibility

Form 498 (contact information)

– Request a Service Provider Identification Number (SPIN)

– Provide/update contact information Form 473 (annual certification)

– Must be filed for each funding year before USAC will pay invoices

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Service Provider Eligibility

Telecommunications Carriers Must provide telecommunications services

on a common carriage basis Must file Form 499A every year and may

be required to contribute to the Universal Service Fund

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Eligible Services

Four categories of eligible services Priority 1 (funded first)

– Telecommunications Services – Internet Access

Priority 2 (funded beginning with neediest applicants first)– Internal Connections – Basic Maintenance of Internal Connections

Page 10: Www.usac.org E-Rate 101: Overview of the Program Training for Success Schools and Libraries Division Washington, DC Orlando Boston New Orleans Cleveland

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Eligible Services

Priority 1

– Telecommunications Services

• Local and long distance, wireline and wireless, voice/data/video

– Internet Access

• Basic conduit access to the Internet

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Eligible Services

Priority 2– Internal Connections

(switches, hubs,routers, wiring, cabling)• Internal Connections funded

only 2 in 5 funding years– Basic Maintenance of Internal ConnectionsNOTE: End user equipment - such as computers, monitors, or phone sets - is NOT eligible

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Technology Plan

Applicants must develop a technology plan

– Use telecommunications services and information technology to achieve educational goals and/or library improvements

A plan IS required for discounts on any products or services other than “Basic Telephone Service” and voice mail.

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Technology Planning

Must contain five elements:

– Goals/Strategies for using technology

– Professional development

– Needs assessment

– Evaluation process

– Sufficient budget

Make sure your technology plan is written at the time the Form 470 is filed

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Technology Planning

Must be written before Form 470 is filed Must cover all 12 months of the funding year Should not cover more than 3 years Must be approved by a USAC-certified

Technology Plan Approver (TPA) by the start of services or the filing of Form 486, whichever is earlier

Service providers should not be involved in the creation of the technology plan and should not act as the technology plan approver

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Form 470

Form 470 – Services Requested Filed by applicants to define desired services

and open the competitive bidding process Must be posted on the USAC website for at least

28 days before selecting service provider and/or signing a contract

Form 470 request must be based on the technology plan

Applicants can also issue a Request For Proposal (RFP), which must also be available for at least 28 days

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Form 470

Multi-year or annual posting Can be filed once for multi-year contracts or

contracts with voluntary extensions, but Form 470 and RFP must indicate intent

Tariffed or month-to-month services must post Form 470 annually

Service providers are prohibited from filing and signing Form 470 or representing applicant in bidding process

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Form 470

Competitive Bidding– The applicant must conduct a fair and open

bidding process• All bidders are treated the same• All bidders have equal access to information• All bidders know what is required of them

– The applicant must choose the most cost-effective offering with the price of eligible products and services being primary

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Receipt Notification Letter

Receipt Notification Letter (RNL) Issued by USAC after Form 470 is posted Provides important information

– Allowable Vendor Selection/Contract Date (28 days after posting)

Offers opportunity to make allowable corrections

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Discounts

Schools and libraries can receive discounts on eligible services.

Discounts range from 20% - 90% on eligible products and services

Discounts are based on:– Percentage of students eligible for the

National School Lunch Program (NSLP)– Urban or rural location of school or library

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Discounts Discount Matrix

Percent of Eligible Students

Urban Rural

Less than 1% 20% 25%

1% - 19% 40% 50%

20% - 34% 50% 60%

35% - 49% 60% 70%

50% -74% 80% 80%

75% -100% 90% 90%

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Discounts

Calculating Discount Methods– Primary measure: NSLP– Alternative discount mechanisms

Shared Discounts– School districts use the weighted average of

the discounts of individual schools in the school district

– Libraries use the simple average discount of the school district in which they are located

– Consortia use the simple average of the consortium members

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Contracts

Applicants must sign and date contracts before the Form 471 is certified– Date can be written in contract

Contracts can cover more than one year or contain extensions, but these options must be indicated in the establishing Form 470

Tariffed and month-to-month services do not require a contract, but they are considered contracted services if a contract is signed

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Form 471

Form 471 – Services Ordered Contains specific information on services

ordered, quantities, from whom, at what price Shows discount rate calculation and lists

entities receiving services Applicant certifies compliance with rules and

verifies that it has the necessary resources to make effective use of the discounted services

Must be filed each year within the filing window

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Form 471

Service providers are encouraged to:– Provide guidance to the applicant on its

services and functionality– Assist with providing information for the Item

21 attachment and other information Service provider should always provide correct

SPIN and contact information Service providers should avoid any involvement

in the bidding process except as bidders and should not answer any questions regarding the bidding process.

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Receipt Acknowledgment Letter (RAL)

Issued by USAC to applicants and service providers after Form 471 is certified

Confirms the filing of the Form 471 and provides the details of the funding requests

Offers an opportunity to make allowable corrections

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PIA Review

Program Integrity Assurance (PIA) checks for compliance with program rules, eligibility of entities and services, verification of service types/costs – Provide complete and prompt responses to

PIA’s questions – Ask for clarification if you don’t understand– Service providers can assist applicants in

responding to PIA questions about the products and services they are providing but not about other areas.

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Funding Commitments

USAC issues Funding Commitment Decision Letter (FCDL) to applicants and service providers when PIA review is complete

Funding status by Funding Request Number (FRN):– Funded (includes modifications)– Not funded– As yet unfunded (applicant FCDL only)– Canceled

Funds approved for specific services from specific service providers at the applicant’s approved discount rate

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Form 486

Form 486 – Services Confirmed Notifies USAC that services have started

and invoices can be paid Applicant certifies that its technology plan

meets program requirements Applicant certifies its status under

Children’s Internet Protection Act (CIPA)

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Form 486Form 486 Filed online or postmarked no later than

– 120 days after the Service Start Date or– 120 days after the date of the FCDL, whichever is later

There may be a penalty for filing late Service Start Date

– Cannot be before July 1 of the funding year

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Invoicing

Form 472 or 474 – Services Invoiced Requests reimbursement from USAC for

discount on cost of services delivered Filed online or postmarked no later than

– 120 days after the last date to receive service or

– 120 days after the date of the Form 486 Notification Letter, whichever is later

Two options for requesting reimbursement

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Invoicing

Form 472Billed Entity Applicant Reimbursement

(BEAR) Form– Filed if applicant PAID for services in full– Reimbursement handled through service

provider– Cash or credit reimbursement– Service provider must reimburse applicant

within 20 days of receipt of funds

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Invoicing

Form 474

Service Provider Invoice (SPI) Form

– Filed by service provider

– Applicant gets discounted bills

– Submitted AFTER applicant has received service and been billed by service provider