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www.novell.com
Using Novell GroupWise® 6 MonitorUsing Novell GroupWise® 6 Monitor
Duane KuehneSoftware EngineerNovell, [email protected]
Danita ZanreSenior ConsultantNSC Sysop, Caledonia Network [email protected]
Vision…one NetA world where networks of all types—corporate and public, intranets, extranets, and the Internet—work together as one Net and securely connect employees, customers, suppliers, and partners across organizational boundaries
MissionTo solve complex business and technical challenges with Net business solutions that enable people, processes, and systems to work together and our customers to profit from the opportunities of a networked world
Using Novell GroupWise® Monitor
• Session overview
• What is GroupWise Monitor? Installation Navigating the monitor agent
• Configuration• How to set up thresholds and notifications
Troubleshooting tools Using message tracking Monitoring through a web browser Monitor in the wireless world
System Layout
ProvoPost Office
Agent
DenverPost Office
Agent
Utah MTA
Colorado MTA
Corporate MTA
New York MTA
Virginia MTA
Introduction to Monitor
• Reading the main screen
• Agent details Address Exceeded thresholds MIB values Notes
Viewing Agent Console
• The agent console dialog looks like the NT agents
• MTA’s “Queue Watch” allows you to see All of the domains and post offices to which that
MTA directly connects The state of the link The state of the queues Agent settings Configuration status
Monitor Architecture
ProvoPost Office
Agent
DenverPost Office
Agent
Utah MTA
Colorado MTA
Corporate MTA
New York MTA
Virginia MTA
Monitor
Communication
• Monitor communicates with the agents in one of two ways
XML over HTTP (primary method) SNMP (secondary method)
• GroupWise 5.5 and earlier versions of the agents• Gateways
Configuration Menu Items
• HTTP Set the poll time Set the rate at which the browser pages refresh Set the password used when accessed by a
browser Set the port monitor listens on for HTTP requests
• SNMP Set retries, timeouts, and community strings
• Filter Lets you filter which agents you want to monitor
Notification
• SMTP Notification is done directly from the monitor so that we
don't get messages backed up in the GroupWise system that could be having a problem
• SNMP traps Can send traps to an SNMP management system Can receive traps from GroupWise agents
• Sounds Sounds can be defined that will play when various events
occur
Thresholds
• Thresholds Lets you set thresholds on any of the variables
exported by the agents You pick the state the agent will be in if the
threshold is exceeded To give more granularity, you can define your
own state This allows you to have a states called “MTA
backed up” or “POA overloaded”
Log Menu
• Log Settings Lets you determine the path for the log file, how
old they can be, and how much disk space they can take
• View Log Files Lets you view the event log files
• View History Files Lets you view the history log files
Adding Other Agents
• Discover Machine Type in the IP address of a machine, (DNS names
work as well), and the monitor will discover all the agents that are running on that machine
• Discover Network Type in a subnet, and it will find all the agents on
that subnet
• Add Agent Lets you add a single agent to the list of agent
that are monitored
Troubleshooting Tools
• Link Trace Allows you to trace the links from one domain to
another You see all the intermediate MTAs as well as the
state of the next link (open, blocked, etc.) and how many messages are backed up going to the next link
• Link Verification Lets you see how a domain connects to all other
domains This will flag problems with the configuration,
such as a loop in the system
Performance Testing
ProvoPost Office
Agent
DenverPost Office
Agent
Utah MTA
Colorado MTA
Corporate MTA
Monitor
Reports
• Environment Shows the platform information for each of the agents
you are filtering on This includes OS version, CLIB version, DS, and TCP/IP
Novell NetWare Loadable Module™ version, number of packet receive buffers, etc., • This list could be mailed directly to support
• User traffic Lets you see how much traffic a user has sent through a
particular MTA Requires message logging be active on the MTA in
question
Reports (cont.)
• Link traffic Lets you see how much traffic an MTA has sent over its links This report and the user traffic report can be saved and pulled
up into a spreadsheet for graphing or other analysis Requires message logging be active on the MTA in question
• Message tracking Tracks a message through the system This allows the administrator to quickly find a message a user
sent that has not yet been delivered Requires message logging be active on the MTA in question
Monitoring Through a Web Browser
• The monitor is listening on the port displayed in the status bar of the Win32 application
• You can change the listening port through File | HTTP | HTTP Port
• From the web browser choose http://www.mymonitor.com/servlet/gwmonitor to access GroupWise Monitor
Monitoragent
Servlet Architecture
Browser HTTPserver
Monitorprovider
WebAccessservlet
Templates
Servlet
Browser
Monitor
Servlet
Browser
Monitor
Proxy
Browser
Monitorservlet
Monitoragent
Proxy Configuration
• Monitor agent Start with the /proxy switch
• Monitor servlet In GWMONITOR.CFG, change
Provider.GWMP.Agent.Http.level=basic to Provider.GWMP.Agent.Http.level=full
ProvoPost Office
Agent
DenverPost Office
Agent
Utah MTA
Colorado MTA
Corporate MTA
Monitor
Wireless Monitor
Monitor Servlet Conclusion
• The monitor servlet gives the administrator some great advantages in monitoring
• Because it sits on a web server, monitor data will be accessible from anywhere the administrator has access to the Internet
• This access includes browser support, access over the telephones, palm pilots, and the other wireless devices that web access supports