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www.le.ac.uk
Something Old, Something New, Something Borrowed - Are We Blue?
Nichola HayesEducational DesignerCourse Design and Development UnitUniversity of Leicester
VLE Back Story
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VLE Back Story
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Stick or Twist
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Our Approach: Evidence, Evidence, Evidence
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Our Approach: evidence, evidence, evidence
• Server logs to quantify the usage of particular tools.
• An online questionnaire to all staff (academic, administrative and central support), which explored VLE use, attitudes, needs and challenges. (262 staff responded).
• Interviews with all 32 academic departments and student-facing central services.
• A focus group involving a representative sample of students from 13 departments.
Project Oscars – the people who made it possible
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Staff Survey - Respondents by job role (n=262)
52.7%
25.6%
11.5%
2.7% 7.6%
Academic staff
Professional/administrative staff
Academic-related staff
Teaching assistant/postgraduate
Other
Staff Survey Results
• Dissatisfaction with Blackboard.
• Blackboard used as a content repository.
• Standardised templates that allow flexibility welcomed by the majority.
• Centrally provided extra help required for any Bb upgrade fall-out and moving to a template.
Staff Survey Results
Student Focus Group Questions
• Q1. What role does Blackboard currently play in your course?
• Q2. Is it easy to access course materials on Blackboard currently?
• Q3. What do you find most difficult to use in Blackboard?
• Q4. Where and when do you need to/would you like access to course materials?
• Q5. What sort of materials would you ideally like?
• Q7. If you could design an ideal VLE – what would it look like?
Student Focus Group
Q7. If you could design an ideal VLE – what would it look like?
• Keep it simple
• Bb Home page for your department, should be cleaner, with ‘button’ links to DISCUSSION BOARDS, YOUR GRADES, MATERIALS, ASSESSMENT, SEARCH, CAREERS, DEPARTMENT NEWS
• Notifications should use colours to highlight new information or updated information.
• Use shorter file names
• Timetable
• Link to library and notification of when books are due back
• Pre-populate address book with relevant students and staff
Blackboard Audit• Upgrade Considerations • Blackboard roles within the department• Usability and fit for purpose• Navigation/organisation and templates• L&T tools • Site administration• Assessment and Feedback• Support and Training
Blackboard Audit Results• July best month for downtime• Difficult time of year – Start of year and semesters• Demanding tasks – Enrolling students Deleting students/instructors from previous cohorts/years Uploading multiple documents on a one-by-one basis Adaptive release• Navigation - Not user-friendly (too many clicks, frustrating…)• Templates - Would like templates with ability to personalise/adapt• L&T tools outside of Bb – large percentage are and favourites were Google
tools (Plus, Docs, tools), specialised tools (geological mining software), Facebook, WordPress, Screen Capture, Twitter etc.)
• Academic staff and module convenors doing as much administration as the administrators (blurred roles)
• Training - Current style of training is not useful or staff do not have time to attend. Key question(s) – What is Blackboard for? What can we do with it? How do we enhance the experience? What training is available? Discipline specific training
Project Outcomes
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Upgrade to Bb 9.1 SP8
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Move to Managed Hosting
Mobile App. and Bb Mobile Learn
VLE Policy & Guidance Document
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Default View – our approach
• Task and finish Group
• Paper Prototyping
• Student Focus Group
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Communication
• Online Help resources: go.le.ac.uk/blackboardhelp
• Access from Help page in Blackboard
Support Resources
Dedicate Migration Support Team
Learning Objectshttp://preview.tinyurl.com/ckxq2lk
Podcasts
http://preview.tinyurl.com/coqov4c
Blogs
http://preview.tinyurl.com/ckf9ptn
Wikis
SITS integration
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VLE re-launch part II
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Are We Blue?
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Questions
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