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Your Service is no Longer Required?

Ian Lawrence

Learning and Development Manager for Professional and Service Teams

Adult and Children Services Workforce Development

Hertfordshire County Council

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Boundaries

• This is not a lecture and I will not be talking about:

• The Detail

• Contracts

• Commissioning

• Structures

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Boundaries

• I will be talking about the future based upon:

• Analysis

• Not a Critique of the journey so far

• Valuing what we have achieved

• Positive Intent

• A simple view

• My experiences

• This is not intended to be alarmist but to generate ideas!

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Principles

• Free Thinking

• Strengths and Opportunities

• Creative

• Optimistic balanced with Realism

• Outcome Focussed

• Recognises change is inevitable

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Business Diversification

• Always changing

• Responsive to market forces

• Customer Facing

• Generates Value

• Adaptive

• Experimental

• Sees opportunities within Crises

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• morleyarchives.org.uk

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• affiliatehub.co

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• travelpod.com

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• flickr.com

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• selectism.com

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The Welfare State is Changing!

• Reactive

• Problem Oriented (5 Evil Giants, Want, Disease, Ignorance, Squalor, Idleness)

• Solved in the moment issues

• Generated a framework

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The Welfare State is Changing!

• Not excepted from change

• Constantly under reform

• Scope for Adaptation

• Now moving toward care consumerism and not Welfare responses to need.

• Cuts!!! Local Government is Shrinking!

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Current Terminology

• “It’s about people not policy”

• Valuing People

• Putting People First

• Personalisation

• Enablement

• Outcomes not Outputs

• What Works

• Localism

• All very positive terms

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Current Policy

• A vision for Adult Social Care (2010) the seven P’s:

• Personalisation

• Partnership

• Plurality

• Prevention

• Productivity

• Protection

• People

www.hertsdirect.org• <aref="http://www.publicdomainpictures.net/viewimage.php?image=5006&picture=chairlift">Chairlift</a> by Petr Kratochvil

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• <a href="http://www.publicdomainpictures.net/view-image.php?image=7354&picture=mountains-in-winter">Mountains In Winter</a> by Petr Kratochvil

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• <a href="http://www.publicdomainpictures.net/view-image.php?image=5018&picture=skiing-on-slope">Skiing On Slope</a> by Petr Kratochvil

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• <a href="http://www.publicdomainpictures.net/view-image.php?image=5000&picture=ski-poles-with-gloves">Ski Poles With Gloves</a> by Vera Kratochvil

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• http://www.maine-injury-lawyer.com/uploads/images/skiing-accidents.jpg

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• <a href="http://www.publicdomainpictures.net/view-image.php?image=5077&picture=ski-rescue">Ski Rescue</a> by Petr Kratochvil

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• <a href="http://www.publicdomainpictures.net/view-image.php?image=5001&picture=happy-skier">Happy Skier</a> by Petr Kratochvil

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• ultimate-ski.com

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• skirebel.com

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• ski-zermatt.com

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• holiday-rentals.co.uk

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• <a href="http://www.publicdomainpictures.net/view-image.php?image=5001&picture=happy-skier">Happy Skier</a> by Petr Kratochvil

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So – Why buy into change?

Demographics

Research and Policy

Our future

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Is this all about Money?

MAXIMISE

Choice and Independence Use of Resources

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The Future is about…..

• Providing individuals with the control, opportunity or means to be able to do something

• It is about making it possible or easier for individuals to do or take part in something

• Partnership and equal responsibility

The Future is about supporting people to make things possible

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What is Required?

• New Thinking• Entrepreneurialism• Flexibility• Attitude Change• Real Value• New Marketplaces• Experimentation• Courage• A creative workforce

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• http://www.maine-injury-lawyer.com/uploads/images/skiing-accidents.jpg

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• <a href="http://www.publicdomainpictures.net/view-image.php?image=5077&picture=ski-rescue">Ski Rescue</a> by Petr Kratochvil

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Exercise

• There are some innovative developments now; e-marketplaces, self-assessment, independent brokers.

• What ideas do you have to market your business or to develop new ways of providing care or services?

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Free Thinking

• Believe anything is possible!

• Capture all your creative ideas on the flip charts.

• You can decide later on if, when and how you might implement them.

• You will generate some ideas for the future!