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www.com-matters.orgwww.com-matters.org
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www.com-matters.org
www.com-matters.orgwww.com-matters.org
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Learning is about internalizing what you hear and engaging in true self-reflection before proceeding with any outbound message
There is much to be learned from internal audiences—your colleagues, peers, and partners can shed insight that external audiences cannot.
Learning also takes time—lots and lots of time.
Communicating is an active process comprised of three dynamic and mutually reinforcing actions. Learning follows listening, but is equally important. Both listening and learning are prerequisites for sharing.
www.com-matters.orgwww.com-matters.org
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www.com-matters.org
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73%Percentage of survey respondents who wish they had more data to prove that communication investments are worth making.
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44%Percentage of survey respondents who say their organization always or often communicates to share learning about what has and has not worked.
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44Number of years it took to go from one state where marriage is legal for all couples, to 19.
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““Improving an organization's communications
capacity can create organizational cohesion, concentrate focus, and reinforce shared
values.”
PROGRAM LEADERPrivate Foundation
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“"Communication moves at a fast pace. The
foundation world does not. And so opportunities are missed.”
COMMUNICATION LEADERPrivate Foundation
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““There is a dynamic tension between
communication and programs. Communication feels that what program wants to say is too
boring, wonky, complex. Program feels communication
is stretching the truth by trying to simplify.”
COMMUNICATION LEADERNonprofit
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How do you learn frominternal and external
audiences?
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What do you do to encourage
self-reflection?
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Are you receptive to what your audience
can teach you?
