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ASSOCIATION OF RESEARCH LIBRARIES
Measure Matters, and Measures that Matter
Martha Kyrillidou
ARL Statistics and Measurement Program
FEDLINK
April 27, 2000
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ASSOCIATION OF RESEARCH LIBRARIES
ARL and FEDLINK
• Membership
• Agenda issues
• Statistics issues
• Measurement and accountability
www.arl.org
ASSOCIATION OF RESEARCH LIBRARIES
Documenting Trends
• Serial and Monograph Costs
• Interlibrary Loan/Document Delivery
• Expenditures in ARL Libraries
• Expenditures for Electronic Resources
• Salaries and Human Resources Issues
• Preservation Statistics
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ASSOCIATION OF RESEARCH LIBRARIES
Measures that Matter
•Input - Output - Outcome - Impact
•Mission - Goals and Objectives - Constraints and Opportunities - Program Evaluation
• Balancing customer, stakeholder and employee interests
•Establishing accountability; Collecting and using data
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ASSOCIATION OF RESEARCH LIBRARIES
Background and Development of New Measures Initiative
• Collaboration between the Statistics and Measurement and the Research Library Leadership and Management Committees
• Areas of interest characterized at January 1999 retreat in Tucson
• White papers addressed possible areas for investigation
• Areas of interest and topics for investigation tested with members at May 1999 ARL meeting
• From May to October 1999, topics were explored with members, experts, and others interested in new measures
• Identification of specific projects to be undertaken
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ASSOCIATION OF RESEARCH LIBRARIES
ARL New Measures Initiative Projects
• Investigation of outcomes research
• Demonstration studies of service effectiveness measures
•Project on defining usage measures for electronic information resources
• Identification of cost drivers in libraries
• Develop assisted self-study program applying the results of the ILL/DD studies
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ASSOCIATION OF RESEARCH LIBRARIES
Forthcoming Events
• ARL Measuring Service Quality Symposium - October 20-21, Washington D.C.
•NISO Invitational Workshop to initiate the revision process for Library Statistics ANSI/NISO Z39.7-1995 - November
•ARL Electronic Use and Usage Workshop - Spring 2001
• 4th NORTHUMBRIA International Conference on Performance Measures in Libraries - August 12-16, 2001, Pittsburgh, PA
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ASSOCIATION OF RESEARCH LIBRARIES
Stay in Touch
• subscribe [email protected] by sending a message to [email protected]
•ARL Web site <http://www.arl.org>
•ARL Statistics and Measurement Web Site <http://www.arl.org/stats/>
•New Measures Initiative <http://www.arl.org/stats/newmeas/newmeas.html
•Email: [email protected]
