Loop activityBest practice sharing andOffice visitPresented byKnight Frank Green Committee

18 June 2014

Agenda

Presented byNorman TsoiGOO, Greater China

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Agenda

Company Background

Knight Frank’s Green JourneyKnight Frank’s green approachGreen Committee objectivesGreen Committee composition

Our Green Practices4C - Commitment, Calculation, Cut and CommunicateGreen ICT (Information and Communication Technology)

Next StepsSpread the messageKeep improving green performanceDeploy best practice to our China Offices

CompanyBackground

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Knight Frank Worldwide

Knight Frank LLP is the leading independent global property consultancy with 335 offices, in 52 countries, across 6 continents

12,170 professionals handle in excess of US$1 trillion worth of commercial, agricultural and residential real estate annually, advising clients ranging from individual owners and buyers to major developers, investors and corporate tenants

In Asia Pacific, Knight Frank has 52 offices and 4,800 staff in:

AustraliaCambodiaChinaHong Kong

IndiaIndonesiaMalaysiaNew Zealand

SingaporeSouth KoreaTaiwanThailand

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Knight Frank Greater China

Our Hong Kong business was established in 1972

We now have offices in:

Hong KongBeijingShanghaiGuangzhouMacauTaipei

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Knight Frank Greater ChinaOur Services

Property AgencyResidentialOfficeIndustrialRetail

Professional ServicesAsset ManagementBuilding ConsultancyDevelopment ConsultancyGovernment NegotiationsPortfolio OptimisationProperty ManagementResearch & ConsultancyRetail ConsultancyValuations

For more details please visit www.knightfrank.com.hk

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Knight Frank Hong KongOffice Footprint

We have 234 office-based staff

We occupy 22,000 sq ft on a single floor in Shui On Centre

Knight Frank’s Green Journey

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Knight Frank’s Green JourneyYear 1

CommitEnrolled in

LOOP Scheme

May-10

CommunicatePosters, desktop

wallpapers

Jun-10

CommitEstablished

Green Committee

CutSleep mode

deployed on IT equipment

Staff EngagementPhotography competition,

film screenings

Aug-10

Calculate, CutOffice Lighting

Study & change to LED

Cut, Communicate

Property Management launches e-

notice boards

Oct-10

CutEnergy saving

mode deployed on all copiers

Communicateam730 media

interview

Staff EngagementDVD lending

libraryset up

Dec-10 Jan-11

CommunicateNewspaper

interviews re energy saving and copiers

Calculate, CutNew PCs and

monitors deployed

LOOP AwardGold Label

Nov-10

CutSleep mode

deployed on IT equipment

Calculate, CutOffice Lighting

Study & change to LED

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Knight Frank’s Green JourneySubsequent Years

2011 Platinum LOOP Label

2012 Platinum LOOP Label

2013 Platinum LOOP Label

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Knight Frank’s Green Approach

Modify

ActionReview

Measure

Identify

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Green Committee Objectives

To define Knight Frank's stance on environmental issues

To raise awareness of green issues internally

To promote and encourage a greener work place

To develop and implement green policies and procedures

To help Knight Frank be a responsible corporate citizen

To share and promote green practices with the community

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Green Committee Composition

Knight Frank established a Green Committee in 2010 comprising 10 staff from different depts and of different seniority to ensure that the Green Committee gathers a wide range of ideas and perspectives

ChairmanGroup Operations Officer, Greater China

Committee Members – representatives fromAdministrationBuilding ConsultancyExecutive BoardGeneral ValuationHuman ResourcesInformation TechnologyMarketing & CommunicationsManagement Support DivisionProperty Management

Our Green Practices

Presented byVicky LeungCSR Executive

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Our Green PracticesOverview

Knight Frank has a constant stream of green activities to:

promote and encourage a greener work placereduce its carbon footprint

Our mantra is “commit, calculate, cut, communicate”

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Our Green PracticesCommitment – Policy & Goal Setting

PoliciesGreen PolicyPaper and Printing PolicyShark-Free Policy Green Property Management GuidelinesPurchase equipment with energy efficient labels

GoalSet annual target for reducing CO2emissions

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Our Green PracticesCalculation –Measure & Monitor

MeasureUpdate greenhouse gas inventory monthly

MonitorReview monthly the greenhouse gas performance to ensure carbon emissions are kept at a reasonable level

Take action if there is abnormal movement

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Our Green PracticesCut – Carbon Reduction Strategy & Action

Energy ConsumptionChange to energy efficient lighting (T5 and LED)Rewire to create more lighting zonesOffice lighting study (lux level measurement)Switch off lights, air-conditioning, PCs, monitors and peripheral devices before leaving the office

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Our Green PracticesCut – Carbon Reduction Strategy & Action

Energy ConsumptionUnplug chargers when not in useInstall thermometers above aircon controlsSet all multi-function devices to sleep mode when not in use >30 minutesAuto-sleep mode if PCs are inactive >2 hoursStandby mode if Monitors are inactive > 10 minutes

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Our Green PracticesCut

Paper ConsumptionSet printer default to double-sided printing, two pages per sideE-payslips, e-leave, e-cards, e-notices, & Follow Me PrintPurchase post-consumer recycled paper and FSC paper

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Our Green PracticesCut

Recycle and re-useSeparate wasteUse recycling binsUse rechargeable batteries instead of disposable batteries

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Our Green PracticesCut

TravelRestrict air travel to essential trips onlyChoose telephone and online communication over face-to-face meetingsTake public transport whenever possibleEco-friendly company vehicles

OtherDo not use disposable cups or cutleryDonate waste paper and computers to charities

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Our Green PracticesCommunication

InternalGreen column in staff newsletterGreen messages / tipsPosters and desktop wallpaper to raise staff awarenessMonthly lunch hour green film screenings & DVD library

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Our Green PracticesCommunication

InternalBeeswax Lip Balm Marking WorkshopDIY Insect Repellent WorkshopLow-carbon lunch workshopEco-detergent workshopRe-use Lai See red pockets workshop

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Our Green PracticesCommunication

InternalGreen photography competitionEarth HourWalk for Nature @ Mai Po“Take a Brake” Low Carbon ActionOrganic Farm Charity Event to Hon Chi Organization

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Our Green PracticesCommunication - External

Media interviews and seminars to share and promote green practices with the community

Email footer updated regularly to promote Green and encourage business partners to join

Green ICT

Presented by Mike YamManager, IT, Greater China

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Green IT Approach

Identify

Green Policies

Measure

PrioritizeAction

Review

Share

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Identify Possible Green IT Initiatives

To find out where is the wastage or room to improve

LCDs & PCs are not switched off overnight LCDs & PCs are idle60 personal printers & 10 all-in-one copiersCopiers are idleTons of papers left on printersIT equipment trashed without properly handledServer room redundant air-conditioning systemsReview power consumption of existing IT equipmentGreen certificates for IT equipment

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Green IT Polices

To show the company’s commitment

A framework of basic principles

CoversProcurement – Favour energy labelled / low carbon appliances / environmental green productsPrintingEnergy SavingDisposal – Donation, Resell and Recycle

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Measured & RecordedAverage Hours of Work Per Staff

Power Consumption by Equipment

High PowerNormalSleep ModeSwitched Off

Measure With Figures

91%

44%

66%

31%

9%

56%

34%

69%

LCD Avg.

Copier Avg.

PC Avg.

7x24x365 PC

0% 20% 40% 60% 80% 100%

Energy Wastage Chart

For Biz Wasted

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Measure With Figures

Existing individual personal printers generate 10 times more air pollution than all-in-one copiers

0

200

400

600

800

1000

1200

AIO Copier Personal Printer

Printing

Printing

Standby

Off

watt

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Measure With Figures

0

50

100

150

200

250

PC(non-green)

PC(old)

PC(new)

LCD(old)

LCD(new)

PC & LCD

Normal

Standy By

Off

watt

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Measure With Figures

0

50

100

150

200

250

PC(non-green)

PC(old)

PC(new)

LCD(old)

LCD(new)

PC & LCD

Normal

Standy By

Off

watt

~HK$1,306

Est. Power Bill Over 4 Years

~HK$853

~HK3,323

~HK$827~HK$504

~HK$853 ~HK$827

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Prioritise

Prioritisation principleAction Plan & PriorityEnable auto sleep modeDisable LCD screen saverSwitch off redundant air-conConsolidate personal printersReduce printing paper wastageReduce PC power consumptionConvenience users to switch off LCDetc

Highest Saving & Least Impact

High Saving & Some Impact

Lower Saving & Larger Impact

Minimal Saving

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Actions – Printers Consolidation

The storyHaving 60 individual personal printers plus 10 all-in one copiersToner cost getting higher and higherUsers complain about printing speed and equipment problems

ActionReduced 60 personal printers down to 30 personal printersDisconnect users from personal printers

Saving Result>50% electricity>50% support and maintenance cost saving>30% toner cost saving>90% in-house air-pollution

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Actions – Follow Me Print

The storyUsers complain print outs not found at copiersUncollected print outs found at copiers all around the officePrinter jam problems

ActionImplemented “Follow Me Print” to allow users to print and collect printouts with an assigned identity card

Saving ResultEliminated double printing due to wrong printer selected or forgetting to collectReduced missing printoutsResolved printer jam problems

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Actions – PC Replacement

The StoryPCs due to be replacedSome PCs unable to auto-sleep

ActionPower consumption consideredReplace 240 PCs in Greater China OfficesAll proposed PC models are green certified

Saving ResultFaster PCs consume less (~HK$770 saved per PC used for 4 years)>36% power saving (not yet including PC power save mode)>10% difference between different brands and models

$3,932

$2,127 $1,917

$1,638 $1,439 $1,356

Est. Power Bill Over 4 Years

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Review & Sharing

ReviewCompare the outcome with the expected resultDevelop follow up plan if requiredCommittee review

Sharing – Internal CommunicationEncourage more people to understand and actionNotice boardJob rotationTeam sharingEnd user feedback

Sharing – ExternalShare our ideas with othersLearn from the othersRequest our vendors to further improve

Next Steps

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Next Steps

Spread the messageContinue to communicate internally and externallyEncourage staff to influence people with whom they interact – families, friends, suppliers, customers

Improve our green performanceDo not stand stillContinue to proactively look for ways to improve

Deploy best practice to our PRC officesRoll out our green initiatives to our PRC offices

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Office Tour

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Q&A

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Thank You