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8/7/2019 Writing Sample - Essay
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Shweta Krishnan
Writing Sample – Essay
Hypochondria and the Internet Savvy Patient
It is tough to be a doctor in the internet era. You dissect human cadavers. You read
books that weigh a ton. You stay up late nights. You become addicted to caffeine. You
replace songs on your iPod with abnormal heart sounds. You learn to recognize the rarest
diseases. And then, your first patient walks into your room, having already diagnosed himself
from the Internet. And that is when you realize you just went through four years of medical
school but never learned anything about the new disease that will soon drive you nuts -
cyberchondria.
I realized that cyberchondria –the anxiety that stems from looking up symptoms onthe internet – was evolving into the doctor’s new nightmare, when a patient would not believe
me when I diagnosed him with a common cold. He insisted that he was dying of psittacosis, a
rare respiratory illness that he had seen on the internet. He even listed the symptoms
correctly, and said pigeons roosting on his roof had passed it on. I later learned that 1.4
billion people around the world use the internet to check their medical symptoms. One in
three of them, according to a Microsoft survey in 2008, suspects that he or she is terminally
ill.
From a doctor’s point of view, few things are more difficult than convincing these
patients that they do not suffer from a certain disease. Needless to say, many doctors ask their
patients to stop using medical websites to diagnose themselves. But internet surfers do not
listen to the experts, and health is now the fifth most googled-word, after porn, dating,
terrorism and religion. So it may be time for doctors to quit complaining, and to adopt a new
approach to battling fear-mongering on the internet. They could become informed guides
who help the layman navigate online medical information in a meaningful and useful way.
Doctors have seen patients who are anxious about their health for many centuries.
Some medical historians believe that Hippocrates, the father of medicine, kept records of
such patients and came up with the word “hypochondria” to describe their extreme anxiety.
Today, doctors call patients hypochondriacs only if their anxiety disrupts their daily lives for
over six months, and if they need anti-depressants or psychotherapy to get by. Experts say
that this includes 5 percent of the population in developed countries.
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Cyberchondria is a supercharged version of hypochondria. Before the internet, a very
small section of anxious patients would take the trouble to get hold of a Merck manual, or
wade through jargon-rich medical books and journals to diagnose themselves. But medical
websites have made that information accessible to even the most casual worriers. As a result,
according to a 2008 Microsoft survey 40 percent of the population in developed countries,
feel “overwhelmed, confused or frightened” by the medical information on the web. Some
doctors treat these patients with placeboes, just to help them relax. Others try to reassure
them and fail. Such sessions frustrate both doctors and patients.
But, maybe what patients really need is empathy. Doctors only have to look back at
their own lives, to remember how most of them started their careers as “hypochondriacs” (a
whopping 70 percent, according to a 1998 Lancet article). I must confess that I turned quite
paranoid in my second year of medical school. My temples had been throbbing for a week,
and after pouring over my textbooks, I decided that a glioblastoma multiforme -medical
jargon for a really bad brain tumor - was growing right behind my eyes. For a week I worried
that before I died, I would lose my memory, my sense of smell and even control over my
bladder. Then, I discovered that I simply needed new glasses. In the following months, I
temporarily “suffered” from bipolar disorder, breast cancer and endometriosis. Experts say
that medical students’ syndrome, as we call it in the profession, is only a natural
psychological response to the sudden influx of medical information. So, it is only fair to
expect the average internet surfer to react similarly.
However, medical students get over their paranoia more easily than cyberchondriacs
simply because they have access to accurate medical information. On the other hand, patients
browsing through websites feed on unreliable and inaccurate information that sometimes
worsens their fears. In 2005, researchers at Stockholm’s Karolinska institute showed that
about 70 percent of medical websites that turn up on internet searches fail to cite their
sources, or update their information regularly. While Google search engines use algorithms to
sort medical websites according to the rating professionals give them, Yahoo search engines
do not have a similar safety net.
Medical professionals can help the situation by offering to work along with their
patients. An experienced doctor or nurse can easily educate their patients on how to tell good
websites from inaccurate ones. They can also remind these patients to look for recent
information and reliable sources. Hospitals are now roping in experts to manage their medical
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databases and run their newsrooms. Forums and chat rooms run by hospitals, often moderated
by nurses, are better sources for patients than the many random websites that turn up on
Google searches. Many hospitals also encourage their patients to get in touch with their
doctors through email, and allow them to skip the trouble of making an appointment unless
they are seriously ill.
However, some doctors fear that the internet is ruining traditional doctor-patient
relationships. A recent op-ed in the New England Journal of Medicine carried examples of
patients who have replaced their physicians with WebMD. But other studies in the British
Medical Journal show that the internet had not affected consultation rates around the globe in
a bad way. In fact, some hospitals report an increase in patient registrations in the last decade.
Medical students’ syndrome does not last a life-time, and neither should
cyberchondria. As doctors-in-training, my colleagues and I learned to desensitize ourselves
to our fears and to remain detached but interested readers. So, I cannot think of anyone better
than doctors to help their patients get over their initial paranoia, and use the internet wisely.
Of course, doctors will never completely eradicate hypochondria. But we can pull the plug on
fear mongering on the internet.