Upload
horatio-atkinson
View
217
Download
1
Embed Size (px)
Citation preview
World-class People Management for a 21st Century NHS1
National Learning Management System (NLMS) Project Update
• Louise Frost and Jane Daly• ESR Benefits Realisation Manager and North
Central London Account Manager• 24th January 2008
World-class People Management for a 21st Century NHS2
Agenda
• Project Background• NLMS – How will it work?• Implementation • elearning Content• Questions
World-class People Management for a 21st Century NHS3
Agenda
• Project Background• NLMS – How will it work?• Implementation • elearning Content• Questions
World-class People Management for a 21st Century NHS4
What is ESR?
• Electronic Staff Record• Replacing HR and payroll systems in England & Wales• Joining up employee data to reduce duplication and
streamline processes• 12 waves: April 2005 - April 2008• On time and on budget!
World-class People Management for a 21st Century NHS5
ESR Core Solution
Composition of ESR
Recruitment
App. Quick Entry
App. Management
Mass Interview
Core HR
Inter-Authority Transfers
Employee administration(New Hire –Changes -Termination)
Employee Relations
Work Structures [Create – Location > Organisation > Position]
Local Reporting
Payroll
Processing
Data Capture
Absence
Pensions
Travel & Expenses
Security
Bank Administration
Data Warehouse - Central ReportingData Warehouse - Central Reporting
Underpinned by ESR National Business ProcessesUnderpinned by ESR National Business Processes
Standard Interfaces
e-Recruitment
NHS Pensions Agency
Inland Revenue
BACS
Occupational Health
Time & Attendance
e-KSF
NHS National Directory
General Ledger
Standard Interfaces
e-Recruitment
NHS Pensions Agency
Inland Revenue
BACS
Occupational Health
Time & Attendance
e-KSF
NHS National Directory
General Ledger
Employee & Manager Self Service
Training Administration
& Talent Management
World-class People Management for a 21st Century NHS6
Compelling Need for a National LMS
• e-Learning for Healthcare requires a solution for deployment of elearning content to NHS staff
• Connecting for Health requires a national LMS for delivery of training strategy to in excess of 600,000 users
• Increasing number of NHS organisations purchasing stand alone e-learning applications
• Link elearning completed to employee ESR training & competence record
World-class People Management for a 21st Century NHS7
The NLMS Solution
• Enables the delivery of national elearning content to employees
• Enables the delivery of local elearning content to employees
• Employee portable training record updated• Provided at no cost to NHS organisations
World-class People Management for a 21st Century NHS8
The NLMS Solution (cont’d)
• Utilises extended ESR OLM module• Integrated with core ESR solution• Ensures security of ESR core application• Enables remote access to elearning content• Scope: elearning will be available to all employees with a
staff record on ESR
World-class People Management for a 21st Century NHS9
Agenda
• Project Background• NLMS – How will it work?• Implementation • elearning Content• Questions
World-class People Management for a 21st Century NHS10
elearning Architecture
• All elearning functionality will operate on a separate server which is linked to the core ESR application:– N3 users are redirected seamlessly to ‘play’ an elearning
course if accessing at work (within the N3 network)– Remote access users access directly onto the separate
server• elearning content will not be hosted on the ESR NLMS –
content providers (local and national) will need to organise content hosting arrangements
World-class People Management for a 21st Century NHS11
elearning Architecture
N3 Environment(at work access)
ESR Core Application
ESRElearning
functionalityInterface
Remote access elearning users
Elearning content server(s)
elearning users accessing at work
Key Points:
i.All elearning activity takes place on elearning server
ii.Interface ensures training history in ESR is updated with elearning completed
iii.Architecture safeguards employee data in core ESR application
World-class People Management for a 21st Century NHS12
Agenda
• Project Background• NLMS – How will it work?• Implementation • elearning Content• Questions
World-class People Management for a 21st Century NHS13
New ESR URPs• Two new Employee Self Service User Responsibility Profiles (URPs) will be
added to ESR for the purposes of staff accessing elearning. These will be in addition to the existing Employee Self Service URP.
Employee Self Service elearning URP
(URP ‘a’)
Employee Self Service Training URP
(URP ‘b’)
Full (existing) Employee Self Service URP
(URP ‘c’)
Employee access only to self enrol on, or ‘play’ an elearning course
Employee access to the ‘learning’ area of employee self service (includes enrol on classroom based course etc in addition to elearning)
Full access to all employee self service functionality
Can ‘play’ elearning content Can not ‘play’ elearning content – use URP a
Can not ‘play elearning content – use URP a
Accessible remotely NOT accessible remotely NOT accessible remotely
NB – on URP ‘a’, an employee cannot enrol on an elearning course which requires managerial approval; this activity needs to be completed in URP ‘b’ or ‘c’, if applicable.
World-class People Management for a 21st Century NHS14
Implementation Model 1• For NHS organisations wishing to provide only national
elearning content to staff:– Provide either the new elearning (URP a) or training & elearning self
service URPs (a & b) to staff– Staff can access ESR national elearning course catalogue– Not essential for OLM module to be fully deployed locally– Local reports on user progress can be generated from general HR ESR
user responsibility profiles such as :• HR Administration• HR manager• Learning Administration• DISCO Ad-hoc
World-class People Management for a 21st Century NHS15
Implementation Model 2
• For NHS organisations that wishing to make national and local elearning content available to staff:– The local implementation of OLM is required to enable
local course content to be added to local course catalogue– Provide either the new elearning (URP a) the training &
elearning self service URPs (a & b) to staff– Employees will have access to both national and local
training content– Support for OLM implementation through ESR Benefits
Realisation Team
World-class People Management for a 21st Century NHS16
Remote Access• Remote access will:
– Use the elearning self service URP (a) to enable remote self enrolment & playing of courses
– Be available to use with both implementation models 1 and 2
• Remote access will require the following:– A local one-off approval process for employees to be granted remote access– elearning content will need to be hosted on internet facing servers for
remote access
• Important notes:– Remote access will only provide functionality to elearning users to enrol on
and play an elearning course– No further ESR functionality will be accessible remotely
World-class People Management for a 21st Century NHS17
User Education
• No new classroom courses for training administration staff are required as elearning functionality a straightforward extension of OLM
• ESR training materials will be updated to include elearning functionality
• End users/learners – training not required as web based
World-class People Management for a 21st Century NHS18
Timescales
• Solution development complete by end May 2008
• Pilot from June – August 2008• Available to NHS from September 2008
World-class People Management for a 21st Century NHS19
Agenda
• Project Background• NLMS – How will it work?• Implementation • elearning Content• Questions
World-class People Management for a 21st Century NHS20
elearning Content• Content will be hosted by content providers• Standards/requirements to ensure content compatibility
will work with NLMS due February 08• The content server ‘set up’ will be the responsibility of the
content provider (e.g. adapters that will need to be installed on the content servers)
• Content Governance Group established to manage national content provision
• NLMS does not include software for elearning content authoring
World-class People Management for a 21st Century NHS21
Questions?