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Workplace leadership for the 21st century: are we ready ... · Big challenges require a different approach ... quicker to grasp new opportunities ... Workplace leadership for the

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Business operating margins have become more volatile

• Operating margins for listed firms have doubled since 1980

Market leadership is no longer a position of strength

• 1970: 2 percent

• 2014: 15 percent

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Labour productivity growth Long-term average

Source: OECD

Big challenges require a different approach

(I don’t mean a different personal style of leadership)

Businesses, large and small, need to think about leadership as an organisational capability

• How it facilitates organisational agility

• Enable greater flexibility, open boundaries within organisations

• Productivity and profitability

• The ability to adapt and change to meet emerging challenges

• Sustainable competitive advantage

It’s not surprising therefore that researchers have devoted a lot of time to thinking about how this works

“Leading at the edge”

Requires an understanding of

• Sense-making - how to read the external environment

• Sense giving – how to communicate what it means for the organisation before disaster happens

Highlights the need for • Technical work - centred in identifying and solving

problems

• Adaptive work – enabling people to learn and adapt their behaviour, often in situations that involve losses and trade-offs

• Involves the need to create innovation and experimentation

• A culture more receptive to learning and creativity – and are quicker to grasp new opportunities

⁻ An acceptance of risk taking and failure

⁻ Implied bottom-up experimentation

⁻ Accepting internal disruption

⁻ And the need often to destroy old models or lines of business to create new ones

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PostgradDegree

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Cert III/IV Cert I/II Cert (nd) No non-school qual

Managers Highly Skilled Semi-skilled Low skilled

• 2000 businesses representative of the Australian population of businesses

• 2500 workplaces

• 5000-7500 employees

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Frontline manager

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Organisation snrmanager

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Organisation snrmanager

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Frontline mananger

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Helps me understand how myobjectives and goals relate topthat of the organization

Makes many decisions togetherwith me

Believes in my ability to performat a high level

Allows me to do my job my way

• Attention to WH&S is associated with better workplace performance

• WHS is a signal of wider leadership capability to manage a business well

• The value of WHS leadership • Efficient work practices • Employee-centred • Strong workplace culture • Risk management • Continuous improvement • Strategic value

• Work & workplaces are undergoing significant change

• This change is driven by a number of factors

• It requires effective business and workplace leadership

• WH&S provides a critical vehicle for demonstrating the value of workplace leadership

• Many Australian workplaces do not have the leaderships capabilities required to meet these challenges