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Working with Generation Y
Integrating recent college graduates into your work place and
team
Adnan Siddiqui, PE, President
Engineered Project Services LLC
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My Background
o 11 years of experience in various engineering and
construction project leadership roles.
o Very interested in attracting and retaining new engineers
to
the projects industry.
n CII Research Teamn 2007 Annual ECC Conference.
o Founded EPS in 2008 to develop ConcepSys
n A rapid conceptual design system for process industry
capital
projects.
n Increases process engineer productivity and enables faster
evaluation
of project options,
n Currently in a invitation-only beta test in North America.
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Agenda
o Who is Generation Y?
o What defines Generation Y?
o Generation Y in your workplace
o Attractin and retainin Generation Y
o HBR Case Study
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Generation Y
o Born 1978 to 2003
o Started graduating college around 2000
o 76 million
o Millenials
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Generation Ys Defining Moments
o TMT Explosion
n Technology
n Media
n Telecommunication
o
Economic oom of t e 90so Web 2.0 in the 00s
o Economic collapse of 2008?
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Generation Ys Experience
o Technology!
o Technology!
o Technology!
o Exam les
n Internet
o Email
o Web Classic
o Web 2.0
o Instant messaging
n Cell phones
n Electronic media (TiVo, Hulu, etc.)
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Generation Ys Aspirations
o Work / Life Balance
n Myth or reality?
o What is more important?
n Generation Y side
n
Engineer side
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Generation Y in Your Workplace
o Very low ratio
o In entry level roles
o How many do you interact with on a daily basis in your
job?
n 1
n 2n 3
n More than 3!
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Generation Y and You
o Preferred communication tool
n Email, IM, SMS
o Work hours
o Your technology sophistication = your intelligence?
n Do you must have a Mac laptop and iPhone?
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Attracting Generation Y
o Company Reputation
n Vault.com
n Wetfeet.com
n Facebook
o roac ve e o e areers an e
o Indifferent
n YouTube
o First contact
n Interview team demographics
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Training Generation Y
o Rotation programs
o Mentorship programs
o Use online training
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Retaining Generation Y
o Career management
n Expectations
n Tools
n Challenges
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Retaining Generation Y
o Four Biggest Reasons for Intergenerational Conflict in
Teams
n Choosing where and when to work
o Asynchronous with different locations and times
n Communicating among team members
o
n Getting together
o No rescheduling of meetings
n Finding information or learning new things
o On-the-job, on-demand training
o Reverse mentoring
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Gen Y in the Workforce Case Discussion
o Harvard Business Review, February 2009 Case
o Case background
n Film studio with 3 new Gen Y hires
n Marketing dept led by 37 year-old: Sarah
n
New hire, Josh, Gen Y, works for Sarah.n
n Josh does so-so job on immediate assignment for Sarah to
develop his
own ideas.
n n Sarah frustrated with poor quality work and end-run.
n Josh complains about Sarah to other Gen Ys in his company
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Gen Y in the Workforce Case Discussion
o Do you know a Josh?
o Do you know a Sarah?
o Have you encountered a similar situation?
o What should Sarah do?
o What should Josh do?
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Gen Y in the Workforce Case Discussion
o Ron Alsop Author of When Trophy Kids Grow Up: ..
n Joshs behavior is typical in terms of not respecting the
corporatepecking order
n Sarah should reaffirm lines of authority while addressing
Joshs
concerns
n Sarah may need to indulge Josh but not become a baby sitter or
parent
n Encourage face to face communication over pure electronic
communication
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Gen Y in the Workforce Case Discussion
o Pamela Nicholson President and COO of Enterprise Rent-
A-Carn Sarah should not get angry but rather commend Josh for
initiative
n Provide more feedback to Generation Y
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Gen Y in the Workforce Case Discussion
o Jim Miller, Executive VP of Sales and Marketing at General
Tool & Supplyn Josh is reaffirming Gen Y stereotypes
n Gen Y have outsize expectations about what an employer could
and
n Looking for paycheck and not a career in terms of
employment
n Joshs behavior is wrong. He is jeopardizing team success by
not
doing the best job on current assignment.
n Sarah also needs to change her behavior and investigate Joshs
ideas.
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Conclusion
o Gen Y is joining the work force so companies must learn
how
to rapidly integrate them into productive teams.
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Thank You
o Send follow-up questions to
[email protected]
o Customized training session available for your firm
o Checkout demo of ConcepSys at:
http://www.engineeredprojects.com/ConcepSysDemo/Jan09.html
