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Intern © Siemens AG 2016 Global Services – For more value together!
Working Environment | Siemens OfficeBT@Zug – 19. Mai 2016
Restricted © Siemens AG 2015May 2016Page 2 P. Schiffmann | GS SRE AP
Working Environment | Siemens OfficeAgenda
Market ViewMarket ViewMarket ViewMarket View
RolloutRolloutRolloutRollout
Digitalization @ GSDigitalization @ GSDigitalization @ GSDigitalization @ GS
ConceptConceptConceptConcept
Restricted © Siemens AG 2015May 2016Page 3 P. Schiffmann | GS SRE AP
Why an innovative office concept?Changing demands for working environment
We improve Work-Life-Integration
We provide an inspiring working environment
We consider the needs of the diverse groups
We establish efficient ways of working
We implement sustainable concepts
How can we deal How can we deal with urbanization?with urbanization?
How can we win How can we win the war for talent?the war for talent?
How do we cope How do we cope with globalization?with globalization?
How do we protect he How do we protect he environment?environment?
DevelopDevelop and and implementimplement a modern a modern workingworking conceptconcept
How do we meet How do we meet demographic change?demographic change?
Restricted © Siemens AG 2015May 2016Page 4 P. Schiffmann | GS SRE AP
Siemens OfficeThree core themes from the Managing Board
‘Initiate changes, including fundamental
changes in the manner of collaboration and
quality of leadership.‘
‘Initiate changes, including fundamental
changes in the manner of collaboration and
quality of leadership.‘
‘Offer motivating, innovative and creative work
concepts that reflect our values – Responsible,
excellent and innovative – as well as our vision.‘
‘Offer motivating, innovative and creative work
concepts that reflect our values – Responsible,
excellent and innovative – as well as our vision.‘
‘Creating the best and most sustainable working
culture and environment, which inspires
Siemens employees today and in the future.‘
‘Creating the best and most sustainable working
culture and environment, which inspires
Siemens employees today and in the future.‘
Restricted © Siemens AG 2015May 2016Page 5 P. Schiffmann | GS SRE AP
Siemens Officecore elements HR | IT | SRE
Advancemobile
working
Establishopen officelandscape
Full useof IT
equipment
Define non territorial
usage
EnhanceWork-Life
Integration
Restricted © Siemens AG 2015May 2016Page 6 P. Schiffmann | GS SRE AP
Siemens OfficeExperiences and Premises
1 Advance Mobile Working
Advance trust- and targetbased LeadershipEmployee and manager agree on participation (involvement of Change Management mandatory) Legal requirements to be assured and cultural environment to be considered
2 Enhance Work-Life Integration
Implementing services (e.g. Shopping) and Health & Well-being facilities (e.g. fitness facilities)
3 Full use of IT-Equipment
Implementation/ further development of innovative IT Services supporting the mobile working, e.g. SSN, BYOD, RTC V2, VoIP, OMS, mobile Apps for Tablets and Virtual Client
4 Establish Open-Office Landscape
Functional Elements for work, creativity, concentration, communication and servicesSmart office and flexible workstyles (space assumption: 12-15 m² rentable space/ws to be assured)
5 Define Non-Territorial Usage
Workplaces are unassigned and consequently sharedHomebase and office policy set-up by each unit
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Look & FeelDespite initial skepticism – nobody wants to go back to the former officeenvironment!
Senior Management has to live and promote the concept!
User of Siemens Office are delighted, concerncs come up by those who still do not live in Siemens Office
Siemens Office as punishment not as reward – Lost of the ‘personal‘ workstation!
SRE is considered to be mainly responsible for the success of the concept
Siemens Office is mostly seen as a cost reduction program, not as an introduction of a new working culture!
Irritations of IT reduce the general acceptance of the concept!
Decision MakersDecision MakersSupporting ‘Tone from the Top‘ in the communication only partially!
The active role of the Divisions has to be strengthened
Early set up and involvement of Change Management– even after moving into the new office space
The new working culture is mostly not supported by the local management - they focus more on representative offices
Success factorsSuccess factors
EmployeesEmployees
Restricted © Siemens AG 2015May 2016Page 8 P. Schiffmann | GS SRE AP
Project Organization and Change Management 3 worsktreams act as one team with CM as integral part
Local Project Organization
Project Lead
HR
WorkingEnvironment
SRE
WorkplaceSolutions
Change Management
Communication
Division/Business
Units
Advantages of Change Management
Higher probability to achieve local project targets
Minimize efficiency losses caused by changes
Mobilize & Motivate
Initiate improvements, reflect, give feedback
Management of relationships and expectations
Eliminate contradictions as well as fears and resistances
Create confidence –Convince stakeholders
Connect hard and soft factors
IT
IT Environment
Restricted © Siemens AG 2015May 2016Page 9 P. Schiffmann | GS SRE AP
Trends – what are other companies doing?Survey of 17 large international companies from different sector
Company widePartially In UseNo Guidelines
Non-territorial WorkplaceMixedIndividual Workplace
Open SpaceMixedGroup & Single Office
Diversified IntegrationPartially OfferedNo Integration
No Mobile Working Partially Offered Full Implementation
Desktop
No Cellphones
Classic Telephone
Mixed
Cellphones Partially In Use
Laptop
VOIP Partially In Use VoIP Softphone
Cellphones/PDA
0 1 2 3 4 5
Space Guidelines
Workplace Structure
Office Layout
IT Workplace Standards
Cellphone Standard
Work Life Support
Telephone Standard
Mobility
Score:
Siemens: Average:
source: SRE – CREM Benchmarking Study by Jones Lang LaSalle 2009, update 2013
Public Interest – more than 60 companies havealready visited our concept
Restricted © Siemens AG 2015May 2016Page 10 P. Schiffmann | GS SRE AP
Siemens Office – 5 years of expericenceAlready realized at 120 locations in 43 countries
Oakville
Finspang
Rome
Vienna
Athens
Riyadh
Moscow
Shanghai
Hongkong
Chengdu
Cambridge
MadridAlpharetta
Medellin
Belo Horizonte
TenjoQuito
TorontoCalgary St. Johns
Montreal Beijing
MilanoSeoul
Mexico City
Orlando
BerlinMunich
Petaling
NashvilleMountain View
MoroccoGranadaGuatemala
St. Petersburg
Tianjin
Puebla
St. Louis Iselin
Washington D.C.Malvern
Tokyo
Baroda Bhubaneswar
Chennai
Delhi
Prague
Bratislava
Ankara
Abu DhabiDubai
Beatrixlaan
Frimley
Lissabon
ParisSan Francisco
Louisville
Houston
WorcesterXi’an
Wuhan
Lima
Pittsburgh
Kolkata
Singapore
Buenos Aires New Office Construction
Consolidation of Office Location
Move and Refurbishments Projects
Triggering events
In total ~ 130.000 Employees (~ 1‘7 m² Office Space)
Currently implemented for ~ 62.000 Empl. (710.0m²)
Estimated Implementation Period until 2020
In total (worldwide)
OsloEspoo
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Rollout And that is what it looks like…
Mexico
Seoul
Vienna
Bogota
München
DüsseldorfAnderlechtAnderlecht
Buenos AiresAires
Buenos AiresAires Moscow
CSCM Erlangen
München
Frimley Karlsruhe
Zürich
Seoul München
Restricted © Siemens AG 2015May 2016Page 12 P. Schiffmann | GS SRE AP
Digitalization | Working EnvironmentDigitalization technologies leveraged along Siemens portfolio
DigitalizationDigitalization
Mobility and collaborationMobility and collaboration Cloud technologiesCloud technologies
GS digitalization initiative
Lighthouse projectsGS digitalization initiative
Lighthouse projects
Working EnvironmentWorking Environment
Day 1 ReadinessDay 1 Readiness
E2E Optimization Travel E2E Optimization Travel
E2E Optimization P2PE2E Optimization P2P
AutomationAutomationElectrificationElectrification
1
1a
2
3
Restricted © Siemens AG 2015May 2016Page 13 P. Schiffmann | GS SRE AP
Digitalization | Working Environment What is it all about?
Information BrokeragePrinciples & Standards Flexibility & Mobility
Review Siemens Office concept
Foster cultural change
Change management refresh program
Pilot VC usage – Top 100
Pilot projects@GS –Siemens Office & new IT
services
Standardize workflows &processes
SRESRE
ITIT
SCMSCM
BPSBPS
ECCECC
HRHR
Increase user satisfactionIncrease user satisfaction Establish maximum level of standardizationEstablish maximum level of standardization
Offer state of the art & easy to use IT equipmentOffer state of the art & easy to use IT equipment
Foster ownership culture & employer of choice Foster ownership culture & employer of choice
GS acting as early adopter & role model for SiemensGS acting as early adopter & role model for Siemens
GS Business Partner Interlinking
Siemens Enterprise Search optimization
Pushing usage of information platforms – SSN
Restricted © Siemens AG 2015May 2016Page 14 P. Schiffmann | GS SRE AP
SmartStorageOnline handling of data and
collaboration
‘Data to go’
ChromebookThe new VirtualClient
connection device
‘Portable VirtualClient’
BYOD / COPEBring your own device or
upgrade to a device you prefer
‘work with your favorite device’
RTC v2 State of the art Real Time
Collaboration Services
‘Next generationMessenger / Phone’
SAA+ The company app store - secure and separate your private data
from your company data
‘Siemens App Store’
VirtualClientConnect to your Siemens Client
from every device
‘Virtual Workplace‘
Digitalization | Working Environment Your virtual workplace follows wherever you go
New IT devices & servicesNew IT devices & services
Restricted © Siemens AG 2015May 2016Page 15 P. Schiffmann | GS SRE AP
Communication platformsCommunication platformsfor knowledge sharing & improved collaborationfor knowledge sharing & improved collaboration
Working Environment @ ITWorking Environment @ IT
Real Estate at SiemensSRE TogetherIT Community GS – Global services
Real Estate at SiemensSRE TogetherIT Community GS – Global services
Siemens CG tubeSiemens CG tube
IT Tips & TricksIT Tips & Tricks
Siemens App StoreSiemens App Store
Face-to-faceFace-to-faceSSN groupsSSN groups
Digitalization | Working Environment Be open minded to share information
Restricted © Siemens AG 2015May 2016Page 16 P. Schiffmann | GS SRE AP
The Siemens Office Concept supports the increasing
demand of employees for flexibility and mobility
The Siemens Office Concept supports the increasing
demand of employees for flexibility and mobility
Summary & BenefitsSummary & BenefitsCulture of trust and target-
oriented leadership are premises to implement the
concept
Culture of trust and target-oriented leadership are
premises to implement the concept
Siemens Office is mostly seen as a cost reduction program,
not as an introduction of a new working culture!
Siemens Office is mostly seen as a cost reduction program,
not as an introduction of a new working culture! Early set up and involvement
of Change Management–even after moving into the
new office space
Early set up and involvement of Change Management–
even after moving into the new office space
Senior Management has to live and promote the concept
Senior Management has to live and promote the concept
Occupancy survey as premise for efficiency and implementation
Occupancy survey as premise for efficiency and implementation
Trust in the concept– nobodywants to go back to the former
office environment
Trust in the concept– nobodywants to go back to the former
office environment
Working Environment | Siemens Officewalk the talk – leading by example