ANNUAL REPORT

2013A View Of Our Vision.

“All our dreams can come true, if we have the courage to pursue them.”

Walt Disney

Creating futures by bringing people and jobs together.Our Mission What We DoTo provide quality education, training, and labor market services that give employers and residents of the region competitive advantage in the global economy.

Central Texas Workforce System services are developed to promote the delivery of programs and services to meet the needs of business, industry, and workers. These services are designed to place Texans in jobs and to equip workers with the skills needed to foster economic development. We work with employers, employees, and the general public to achieve these goals.

Services

• JobSearchandResumeAssistance

• RegistrationonWorkInTexas

• LaborMarketInformation

• VocationalTraining:GuidanceandSupport

• WorkshopsandJobPreparationClasses

• One-on-one Services and Childcare Assistance forEligibleBusinessesandJobSeekers

• New Business Start Up Assistance and Business Counseling

• SpecialServicesforVeteransand Military Spouses

At Workforce Solutions of Central Texas, we partner with employers, employees, and the general public to place Texans in jobs and refine workers with skills in order to benefit economic development. All funds we receive do just that. We use every

dollar to provide the proper education and training to meet business, industry and

worker needs. We make each person’s vision of the future more clear by offering a

wide range of services.

What We Do

Fiscal Year 2013 With an over 22 million dollar budget, we were able to provide customized services

for targeted business customers and specialized services for priority populations.

The money received also served laid-off workers with vocational training assistance

and on-the-job training.

Provided customized services fortargeted business customers garnering $112,208 in fee-for-service options.

$357,346Received in additional funds to provide specialized services for priority populations.

$2,149,686ReceivedNationalEmergencyGranttoservelaid-offcivil service workers.

$189,145Received Additional Assistance Funding to serve laid-offcivilserviceworkerswithvocationaltraining assistance.

$408,967ReceivedNationalEmergencyGranttoassistlaid-offworkerswithvocationaloron-the-jobtraining.

Total employers served.

Workforce Solutions of Central Texas Annual Budget

$19,322,150Budget includes 15 budget sources received through

38 separate contracts.

2,242Total employers served.

Employee and Employers Served

50%

15,265WORKERS

10 WEEKS

LAID-OFF

SERVEDWEREREEMPLOYEDWITHIN

35,240TOTALJOBSEEKERSSERVED

Entered employment

67%

Retained their jobs for 9 months beyond service completion

82%

304 FORTRAININGSPONSOREDJOBSEEKERS

Entered employment

67%

Workforce Solutions of Central Texas Employers Served in 2013

We strive to unite people and jobs to create a brighter future. That being said, we served thousands of employersandjobseekersthispastyear.Withourtrainingandservices,laidoffworkersbenefittedgreatly and were reemployed within weeks.

Children and Families Served

From

1,697

(TANF and SNAP participants)

& FAMILIESINDIVIDUALS

TRANSITIONING

ASSISTANCEPUBLIC

198 AT-RISK

SERVEDYOUTH

Remained in school or entered employment

79%

Achieved literacyand numeracy gains

87%

STARTCENTERS

Average number of children receiving

CHILDCARE ASSISTANCEPER DAY2,068

20 11Assistedin their efforts to attain elite National Association for the Education of Young Children accredidation status.

LOCALCHILDCAREPROVIDERSHEAD &

We understand that we’re not only brightening the futures of employees, but also their families. Thispastyear,withourassistance,19HeadStartand 11 Childcare Centers, 6 of which are Army Childcare in your neighborhood centers, are in the process of receiving National Association for theEducationofYoungChildrencertification.8arecertifiedtodate.Weservedat-riskyouthtoremain in school or became employed. We also benefittedthosewhotransitionedfrompublicassistance by gaining employment.

Serving military families and veterans is a huge part of what we do. Through training, education and guidance, we helped veterans and their families not only transition into the civilian world but to retain their jobs.

10,74961%

83%Veterans served.

have entered employment.

have retained their jobs for 9 months beyond service completion.

Average earnings

$18,071

2,44085%Disabled

Veterans served.

have entered employment.

have retained their jobs for 9 months beyond service completion.

Average earnings

$20,080

Hiring Red,White, and You! Veterans Job FairThisyearinCentralTexas,theHiringRed,White&You!Campaignattractedmorethan400veterans and 40 employers from around the state and nation.

The Texas Workforce Commission (TWC), in partnership with 28 local Workforce Development Boards and the Texas Veterans Commission (TVC) hosted statewide veterans and military spouses job fairs on Nov. 14, 2013. The job fairs were designed to connect veterans in Texas to employers who are hiring.

These job fairs were part of a statewide employment effort designed to assist those who have served. For the second year in a row, Hiring Red, White & You! connected Texas veterans and their spouses with Texas employers who value the experience, discipline and other exceptional qualities inherent with a military background. The statewide job fair encouraged Texas employers to help veterans in Texas transition to the civilian workforce. The events were held at 27 venues throughout Texas.

58%

On Friday, October 25, 2013, over 300 people from across the state gathered in Killeen, Texas for the Workforce Solutions of Central Texas 25th Annual Awards Banquet. Nineteen

individuals, businesses and school districts were

honored as we highlighted the successes of

outstanding employers and job seekers who

benefitted from our services. The luncheon

theme was “As the Workforce Turns,” and we

drew attention to our effective partnerships

with local education systems, educators and

community members.

25th Annual Awards Banquet

Recipients of these awards were recognized for

their ability to use the solutions that Workforce

offers to succeed, not only in their careers, but

in their life.

MELANIE ROBERTS

Melanie Roberts received

this award because she

demonstrated qualities of

excellence in workforce

achievement, dedication,

commitment, and was

a role model leading to

employment success.

Melanie became an LVN

about 10 years ago with the

help of Workforce Services. As a single mother of three,

she wanted a job to support her family. She utilized

tuition and childcare assistance provided by Workforce

Center in Rockdale and received her nursing license.

She used employment services and staff services to land

a job that she kept for seven years. In April 2010, she

secured a nursing position with an attractive

career pathway.

JOBSEEKERAWARDS

These men and women demonstrated academic

excellence, exemplary study and work habits,

potential to succeed, problem solving skills,

progress to self-sufficiency and responsibility.

The seven recipients of this award were:

Danielle Erb

Michael “Shane” Hill

Kynda Montero

Holly Raybin

Steven Rose

Chrystal Vandeventer

Betty Wilson

EXCELLENCEin Workforce Achievement

OUTSTANDINGALUMNA

These awards were given to school districts and the business that demonstrated leadership in workforce education,

developed work-ready professionals, promoted lifelong learning, and encouraged learning and achievement.

for Innovation In EducationThe school districts who were recognized for

Innovation in Education were:

Belton ISD Career and Technical EducationCourses in 15/16 of the state’s career clusters,

including Health Sciences. 408 students are

instructed in medical terminology, phlebotomy,

anatomy and physiology. Students job shadow at

local hospitals, clinics and pharmacies. Early start

to Licensed Vocational Nursing certifications,

pharmacy or phlebotomy technician. Become

certified in CPR/AED and first aid.

Temple ISD Travis Science AcademyParticipated with Scott & White Hospital, Texas A&M

Medical School, Veteran’s Administration Hospital,

Blackland Research Center, and Temple Bio-Science

Center. Encouraged 515 students in advanced educational

opportunities in math and science. Provided advanced

level of instruction related to medical, engineering and

agricultural fields.

Killeen ISD Career CenterPrepares students for initial employment and promotes

positive attitudes; technical, manipulative, and academic

skills; and good safety judgements and work habits.

Course offerings Include:

∙ Health Sciences

∙ Arts, Technology, and Communication

∙ Information Technology

∙ Agricultures, Food and Natural Resources

∙ Transportation, Distribution and Logistics

∙ Architecture and Construction

∙ Law, Public safety, Corrections, and Security

∙ Human Services

∙ Manufacturing

The business that best represented Workforce Preparation was Scott & White Hospice Thrift Store. Susan Robinson and her staff hosted a summer work program for youth which trained three at-risk youth in skills needed to succeed in a retail business. Ms. Robinson helped prepare these youth with skills for their future with monitored attendance, punctuality and work ethic. She even arranged a “Dress for Success” event, in which the youth toured the thrift store and picked one outfit for job interviews and one for work.

WORKFORCEPREPARATION

INNOVATION&WORKFORCEPREPARATION

EDUCATIONin

RECOGNIZEDSCHOOLDISTRICTS

Affordable Interior Systems (AIS) reopened

an office furniture manufacturer site in Milam

County, saving 75% of the previous workers from

being unemployed. Workforce assisted AIS with

their services such as managing and streamlining

the application and interview process. Over 300

new and previous employees applied, so AIS

hired seasonal and permanent workers. When the

business reopened in April 2013, it expanded and

stabilized the tax bases for the City of Cameron

and Milam County.

Two businesses received this award for their collaboration and willingness to work with Workforce

system services, reinvest in Workforce system, and have outstanding benefits, stability and wages.

BUSINESS YEARof the

PREVIOUS

PREVIOUSWORKERS

VETERANS

UNEMPLOYED

30

75%

Over

Overof their

From being

are

Saved

EMPLOYEES

HIRED

NEW&

A subsidiary of Bechtel Corporation, Becon

Construction Company was part of the

leading engineering, construction and project

management company. Workforce Solutions

partnered with Becon to hire the best craft

professionals. Workforce helped them connect

to community leaders and use Workforce

facilities, assisted with staffing, trained to use

Work in Texas, and provided employee training

information and access to veteran job applicants.

Becon hired 375 employees with the customized

recruitment plan from Workforce, and over half

of their employees are veterans.

50%

375EMPLOYEES

EMPLOYEES

HIRED

BECON CONSTRUCTION COMPANY, INC.becon

of the YEAR

for

and PROGRAMASSISTANCE

Helped expand Workforce service reach, supported Workforce initiative and encouraged the use of Workforce services at her position in the Office of Attorney General in Temple for the past 6 years.

The two individuals who were awarded demon-

strated significant contribution to Workforce,

personal dedication and commitment, provided

quality service,and supported streamlined

service strategy.

Contributed significantly to Workforce solutions, enouraged

community partnerships, promoted the use of Workforce

services, and had genuine commitment to oversight of

quality business and job seeker services.

COMMUNITY

These individuals contributed significantly to the success of Workforce Solutions of Central Texas.

We celebrate their success.

INDIVIDUALAWARDS

at the Texas Workforce Commission

Manager of Field Operations

PROGRAM MANAGER

COMMISSION

and Unemployment Insurance Policy

PARTNER AWARDELIZABETH

SCOTT

of the YEAR

KLIEWERMARY

GLORIA

PROFESSIONAL

WORKFORCE

NOV.1997—JUNE2013

JOHNALANIZ

DISTINGUISHEDSERVICE

AUG.2004—JUNE2013

WORKFORCEBOARD

ServedBOARDOFDIRECTORS

TEXASWORKFORCE

VARSHO

EYCHNER

MURILLO

VOLUNTEER

From

Awards 2013 was a successful year for us, and it showed with the amount of awards and incentives we received. We kept true to our mission and we’re being noticed for it by utilizing our funds to best benefit job seekers and

employers. We received four outstanding performance awards, three of which included a performance bonus of

$15,000 each; more than any other Workforce organization in Texas and all money will be used to enhance our

services for the next year.

Workforce Solutions of Central Texas was given $15,000 for being the highest ranked in assigned budget quartile

for Choices All Family Full Work Rate. This award recognized how we assisted families transitioning from public

assistance by enhancing their skills and helping them become successfully employed.

Our efforts to support individuals who want to attend college and eventually work high-wage and skilled jobs were

recognized, as well. We have been ranked in the top three positions in Workforce Investment Act Performance since

it was enacted in 1998, and this year was no different.

Workforce Solutions of Central Texas was recently named one of the Best Companies to Work for in Texas by the

Texas Association of Business and Texas Monthly magazine. We were the only governement agency on the list and

the only publically funded agency to achieve this top honor.

All 100 companies qualified had to: ∙ Have at least 15 employees working in Texas.

∙ Be a for-profit or not-for-profit business or government entity.

∙ Be a publicly or privately held business.

∙ Have a facility in the state of Texas.

∙ Must be in business for over a year.

For being the

HIGHESTRANKED

INVESTMENTWORKFORCE

ACT PERFORMANCE

ASSIGNEDBUDGETQUARTILEIn

$15,000Received

For Choices All Family Full Work Rate

3Top

byTEXASASSOCIATIONOFBUSINESS

Ranked

100BESTCOMPANIESTOP&TEXASMONTHLYMAGAZINE

TOWORKFORINTEXAS

The Service to Workers award recognized the Workforce Solutions of Central Texas’ involvement to connect

dislocated workers from the Base Realignment and Closure Project in Fort Hood with new jobs. As performance

incentive, we received $15,000 for our hard work. We are proud of our military and are honored to be able to

give back to those who have sacrificed so much. With our help, we were able to link laid-off workers, veteran

and military families in various ways:

∙ Individuals enrolled in Talent Central Texas were specifically trained to fill jobs.

∙ Individuals were trained to meet community and employers’ emerging demands for capacity.

∙ Individuals were prepared through high-skill and high-wage training to compete for jobs.

This award recognized our efforts: ∙ 530 dislocated veterans and military spouses were enrolled.

∙ 481 out of the 530 completed services.

∙ 374 continued to enter employment, thus 78% entered employment.

∙ 261 received vocational training, 215 had exiting services and 183 entered employment.

∙ Entered employment rate for all trained workers added up to 85%.

∙ Out of the 212 dislocated workers that received Unemployment Insurance payments, 169 (or 78%)

became employed.

∙ 169 UI Claimants had been receiving benefits for over 26 weeks; 139 (or 82%) entered employment.

∙ 88% of those employed still had jobs three quarters after exit.

∙ A 94.2% replacement wage was attained.

Workforce Solutions of Central Texas also received top statewide awards for outstanding Service to Workers and outstanding Service to Business, which is very rare for a Workforce Area to receive both awards.

SERVICEAWARD

WORKERSto

$15,000Received

Workforce Solutions of Central Texas received a top award for Service to Business with a $15,000

incentive. We provided businesses with customized service options and business-driven strategies that

meet the needs of our employers. We met businesses’ human resource hiring and training needs by

working with several companies, including:

SERVICEAWARD

BUSINESSto

$15,000 Incentive

CGI∙ Had a $61 million economic impact in

Central Texas.

∙ Provided more than 400 high-tech jobs.

∙ Benefitted from Skill Development Funds, Texas

Enterprise Funds and Bell County Commissioner-

approved $5 million tax abatement for building

a new facility.

∙ Hired over a 50% veterans and military family

member workforce.

∙ Hired a total of 200 high-tech employees and

trained 110 employees.

Panda Energy∙ Will infuse over $505 million into Central

Texas’ economy over the next decade.

∙ Will Employ 27 skilled craftsman and 45

support job workers.

∙ Natural gas-fueled generating station is

expected to supply 750,000 homes across

Central and North Texas.

The Milam County Business Solutions∙ Worked to support AIS, CCC Group and

Luminant business needs.

∙ A troubled business in Cameron was replaced

by AIS and partnered with Business Solutions to

permanatly hire 25 previously dislocated

employees with a 20% higher pay scale.

∙ Partnered with CCC Group for two weeks in

order to hire 17 local job seekers and processed

75 workers with Business Solution’s Milam

County offices.

Becon Construction ∙ Company hired to build Panda Energy plant.

∙ Hired over 375 employees ranging from

construction laborers to carpenters, pipefitters,

iron workers and electricians.

∙ Also recognized with local Employer Award

of Excellence for making a positive impact on

employers, workers and the community.

Board of DirectorsMARTHA TYROCH(Board Chair)McLane Group MARY KLIEWER(Immediate Past Chair) Patriot Buick GMC

LARRY ANGLINhtcomp.net, Inc. JODY ASKINSWilsonart, LLC

MIKE ATKINSONClear Creek Construction and Atkinson Electric, Inc. DR. GLENDA BARRONTemple College CAMERON BELLTexas Workforce Commission JUDY BOWENLiteracy Council BRENDA COLEYMetroplex Health System CHERYL ELIANOAmerican Federation of Govt. Employees(AFGE) Local 1920 Union CHRIS FLORCGI HORACE GRACEAssn. of the United States Army

JIM GRANFORMaterials Transportation Co.

SONJA HAVENSFirst National Bank Texas

DR. SUSAN KINCANNONBelton, I.S.D. DR. THOMAS KLINCARCentral Texas College

BILL LUTHER, PHRLaerdal Medical JUDY MORALESBell County HELP Center

DR. MARC NIGLIAZZOTexas A&M University-Central Texas LEE PETERSONTemple Economic Development Corporation

JOSE SEGARRAExit Homevets Realty

TAMA SHAW Hill Country Community Action Agency BILL STANFORDCarpenter Company

TRAE SUTTON, P.E., C.F.M. Kasberg, Patrick & Associates, LP

ANN THOMPSONUnited Way of Central Texas

KIMBERLY WESSONBrown & Wesson Insurance & Investment Prof.

LON WILLIAMSGREAT, Inc.

- Henry Ford

“Coming together is a beginning. Keeping together is progress. Working together is success.”

Locations Workforce Center in Killeen300 Cheyenne; 254-200-2000 Workforce Center in Lampasas1305 S. Key Ave., Ste. 102512-556-4055 Workforce Center in Rockdale313 N. Main St.; 512-446-6440 Workforce Centers in Temple102 E. Central, Ste. 200 & 300 254-742-4400

Business ServicesBell County: Killeen: 254-200-2020

Temple: 254-773-4200

Outside Bell County: 888-433-6268

Youth ServicesBell County: Belton: 254-939-3668

Killeen: 254-634-4994 or 254-699-7939

Coryell: 512-556-4055 or 254-699-7939

Hamilton: 254-699-7939

Lampasas, Mills, San Saba Counties: 512-556-4055

Milam County: 254-939-3668

Temple: 254-773-3111

Workforcelink.com

Creating futures by bringing people and jobs together.