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WORKFORCE RISKS AND OPPORTUNITIES: THE ROLE OF THE NON EXECUTIVE
Paul Myatt
Policy advisor – workforce
December 2015
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Ginny Edwards, NED, West Hertfordshire Hospitals NHS Trust
Sue Ells, NED, Ashford and St Peter’s Hospitals NHS Foundation Trust
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Today, Leeds
4 Dec, London
2 Dec, Birmingham
17 Nov, Bristol
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“Workforce is our biggest risk.” NHS Providers annual conference, 11 Nov
We’re talking about a lot of people
• Currently 1.4m people work in the NHS
• Further 1.6m in social care
• Together this makes up 1 in 10 of the working
population
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And we’re talking about a lot of spend
• NHS provider trusts usually spend between 60-80% of their budget
on workforce (£47.1bn in 14/15 national total)
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Objectives of this session: to shine a light on our workforce responsibilities and opportunities
• What are your trusts three biggest workforce issues?
• How are you addressing them?
• How can we approach our workforce assurance role as NEDs?
• Peer to peer sharing and learning
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WHAT ARE YOUR TRUSTS THREE BIGGEST WORKFORCE ISSUES?
Issues can be risks or opportunities…
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WHAT ARE YOU DOING TO ADDRESS THEM?
Within the trust, in partnership with others
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HOW CAN I APPROACH MY WORKFORCE ASSURANCE ROLE AS A NED?
What should I be asking? What should I be looking at? How can you get assurance?
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What should I be asking about?
• Is our workforce well led, safe, high quality & caring ?
• What are the indicators and where are these discussed to
provide assurance ?
• What are the risks, issues and mitigations ?
• How are we innovating and making the most of new
opportunities ?
• Where are the biggest concerns ?
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Workforce Indicators
• Establishment
• Recruitment process
• Vacancy rates
• Sickness rates
• Temporary Staffing Usage
(bank and agency)
• Turnover/attrition
• Employee engagement &
patient experience stats
• Performance management &
appraisals
• Statutory/Mandatory Training
• Learning and development
programme
• Revalidation
• Employee Relations Case
Numbers
• Financial impact and
management of all the above
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How can you get assurance ?
• KPIs
• Listen in to action
• Big Conversations
• Staff survey
• Bullying and Harassment advisors
• Walkabouts
• Board Assurance Framework
• Risk registers
• Rigorous monitoring of actions and plans 15
HOW CAN I APPROACH MY WORKFORCE ASSURANCE ROLE AS A NED?
What should I be asking? What should I be looking at? How can you get assurance?
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Workforce Indicators
• Establishment
• Recruitment process
• Vacancy rates
• Sickness rates
• Temporary Staffing Usage
(bank and agency)
• Turnover/attrition
• Employee engagement &
patient experience stats
• Performance management &
appraisals
• Statutory/Mandatory Training
• Learning and development
programme
• Revalidation
• Employee Relations Case
Numbers
• Financial impact and
management of all the above
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Summing up and…
• NHS Providers will circulate
a summary of the sessions
at all four NED networks
• Ginny and Sue will consider
how interested NEDs might
continue the conversation
on workforce
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