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WORKAROUNDS FOR

SKYPE SCREEN SHARING

PROBLEMS IN

WINDOWS 8 AND 8.1

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Web location for this

presentation:

http://aztcs.orgClick on

“Meeting Notes”

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SUMMARYThe "Desktop Sharing" feature of "Skype

for Windows Desktop" often displays only

the upper and left-most 50 to 65 percent

of a "Windows 8" or "Windows 8.1"

desktop. There are two workarounds for

for this problem:

Workaround 1: You can put everything you

want to share in the upper left quadrant of

your monitor

Workaround 2: You can set your icon size

percentage lower.

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TOPICS

o TRUNCATED SCREEN PROBLEM

IN "SKYPE FOR WINDOWS

DESKTOP" FOR "WINDOWS 8"

AND "WINDOWS 8.1

o THREE WORKAROUNDS

o DETAILS OF WORKAROUND 1

o DETAILS OF WORKAROUND 2

o DETAILS OF WORKAROUND 3

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TRUNCATED SCREEN

PROBLEM IN "SKYPE

FOR WINDOWS

DESKTOP" IN

"WINDOWS 8" AND

"WINDOWS 8.1"

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TRUNCATED SCREEN PROBLEM

• When you share a screen

in "Skype for Windows

desktop" in Windows 8 or

8.1, the remote recipient

sees only the upper left

portion of the screen.

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TRUNCATED SCREEN PROBLEM

(continued)

• This problem only occurs

occasionally when you attempt

to do screen sharing from a

"Windows 8" or "Windows 8.1"

computer.

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TRUNCATED SCREEN PROBLEM

(continued)

• This problem does not

occur when you run

"Skype" in "Windows XP",

"Windows Vista", or

"Windows 7".

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TRUNCATED SCREEN PROBLEM

(continued)

• This problem does not occur

with "Skype for Windows 8" (in

"Windows 8" or "Windows 8.1"

because the screen sharing

function is not available in

"Skype for Windows 8".

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WHEN THE SCREEN

SHARING PROBLEM

OCCURS, THE SKYPE

USER WHO IS SHARING

HER/HIS SCREEN SEES

THIS:

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We downloaded and installed the

free version of the

"Screen Ruler 4.3" program at

http://wonderwebware.com/screen

-ruler/download-old.html

in order to put a 0 to 100 scale at

the top and left edges of our

monitor screen:

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HOWEVER, THE SKYPE

USER AT THE REMOTE

END SEES THIS:

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IN THIS EXAMPLE, THE

SKYPE USER AT THE

REMOTE END ONLY SEES

THE LEFT-MOST 50

PERCENT AND THE

UPPER-MOST 50

PERCENT OF THE

SHARED SCREEN.

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IN THIS EXAMPLE, THE

RED RECTANGULAR

SHOWS THE PORTION OF

THE SHARED SCREEN

THAT THE SKYPE USER

AT THE REMOTE END

SEES THIS:

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WORKAROUNDS FOR

RESOLVING THE

TRUNCATED

SCREEN PROBLEM

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WORKAROUNDS FOR THE

TRUNCATED SCREEN PROBLEM• Workaround 1:

Use less of your screen when sharing

it.

• Workaround 2:

Use "Windows 7" or "Windows Vista"

instead of "Windows 8" or "Windows

8.1"

• Workaround 3:

Adjust the icon size percentage.

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WORKAROUND 1: USE LESS OF

YOUR SCREEN WHEN SHARING

• When sharing your screen, put

everything that you want the

other side to see into the

upper left hand portion of your

monitor screen:

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