WORK PLACE ETIQUETTES An interactive session shared by Raja Hasan

WORK PLACE ETIQUETTES

An interactive session shared by Raja Hasan


What does etiquettes mean?

The forms and practices prescribed by social convention or by authority. (Webster’s II new college dictionary)

The code of a polite behaviour in a society.(Oxford Reference Dictionary)



Also means behaving in an ACCEPTABLE manner and being CONSIDERATE of others….

Do not impose on others what you yourself do not desire



Your hard and technical skills can get you a job….

But what keeps you climbing the ladder of success are your soft skills and etiquettes.



Manners that replace crudeness, rudeness and coarseness with gentle behaviour and finesse.

It is a duty and should be a part of every formal training.



IMPORTANT RULES:



SHOW RESPECT:

We all want respect no matter what job function we do, what age we are or what position we hold.



USE OF FORMAL NAME:

Address people by their formal name when meeting them for the first time, until you are more friendlier to them.



BREAK BARRIERS:

The best way to do this is to introduce people to others whenever the opportunity present itself.



WARM GREETINGS:

Give a good handshake and look in the eyes while greeting.



USE OF COURTESY WORDS:

Say “thank you” and “please” whenever required.

It makes people understand you appreciate what they can do or have done for you.



NEVER INTERRUPT:

Remember it is always rude to interrupt.



LISTEN TO OTHERS:

It is rude not to listen to others while they speak.

Avoid it.




KNOCK PLEASE:

Never walk in unannounced or uninvited in someone’s office.

Make sure the person is not busy when you talk to him/her.



BE KIND:

Every living thing responds to kindness.

Use this skill for good results in handling people.


STOP BULLYING:

Help your juniors and sub-ordinates.

Don’t bully them or allow your peers to do so.



LOOSE LIPS, SINK SHIPS:

Keep gossip or hurtful information to yourself.

Do not spread rumors or encourage them



RESPECT EVERYONE’S PRIVACY:

Do not eavesdrop on anyone.

It is very rude.




REFRAIN FROM POLITICS:

Indulging in office politics is against the accepted norms of etiquettes…



INTEGRITY:

When you make a promise, you need to follow through on it.



DRESS APPROPRIATELY:

No sharp colours.

No strong perfumes.

Not too much jewelery.



MIND YOUR LANGUAGE:

Your point wont come across any better if you use rude, derogatory or obscene language, no matter whom you are addressing.

Talk like a professional.



BE PUNCTUAL:

Appreciate the value of time … yours and others’.



CHOOSE YOUR COMPANY CAREFULLY:

Be careful which crowd you associate with.

It should not leave a bad impression on others.


LEAVE GENDER OUT OF THE EQUATION:

Coworkers are peers regardless of their gender.



OFFICE EQUIPMENT:

It is there to make your work more easier… use it judiciously.

Care for it as you would for anything that you owned.

Avoid using them for personal use.



DON’T GRAB ALL THE PERKS:

Sharing is good for you.



NO LOUD CELL PHONES RINGTONES:

Cell phones should be kept mute or with decent ringtones.



TAKE PERMISSION:

Do not use any one’s stationary, computer or any other belonging without permission.



TAKE CARE OF PERSONAL HYGIENE:

Don’t irritate other’s with your bad habits.Chewing gums or popping bubble gums

Itching

Clipping nails



“A true professional treats others with respect and expects the same from

them.”


Thank You


Documents

WORK PLACE ETIQUETTES An interactive session shared by Raja Hasan