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8/6/2019 Work Group vs. Work Team
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Working Groups and Teams are they the same?
Lucy Ruiz
Industrial Organizational Psychologist
There is no consensus on the definitions of WORK GROUPS and TEAMS.
WORK GROUPS might be defined as two or more individuals, interacting and
independent, that meet to achieve a particular goal. WORK GROUPS interact
primarily to share information and to make decisions that help each member work
within their areas of responsibilities. WORK GROUPS are prevalent and required in
large organizations where individual responsibility is important. The best WORK
GROUPS come together to share information, perspectives and ideas; to make
decisions that help everyone to do their jobs better; and to increase the standards of
performance. The focus is always On the individual. Single WORK GROUP
members take responsibility for their actions and individual results.
On the other hand, TEAMS are groups whose individual efforts result in
performance that is greater than the sum of the individual inputs. That is, it generates
positive synergy with coordination efforts. A TEAM is a small number of people with
complementary skills committed to a common purpose, established goals, and they
are mutually responsible for achieving them. The TEAM differs fundamentally from
WORK GROUP in that it requires both individual and shared responsibility. TEAMS
produce discreet results with the joint contribution of its members. This is what
enables higher levels of performance than the sum of all the best individual parts of
its members. Commitment is essential for the TEAM. Without it, it performs at the
individual level, and with it becomes a powerful unit of collective performances. This
type of commitment requires a purpose for each member to believe in. By having a
credible TEAM purpose it gives a motivational element to achieve it.
Not all WORK GROUPS can be considered TEAMS, but all TEAMS can be
analyzed from the perspective of group processes. There is a wide range of individual
and social factors that have driven the development and establishment of these
TEAMS. From a social perspective it is worth mentioning that one of the most
8/6/2019 Work Group vs. Work Team
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Equipos vs. grupos 2
relevant factors is the increased market competitiveness, thanks to the overwhelming
advancement of new technologies and reduced manufacturing costs. This has
increased the complexity of the work processes, making it necessary for employee
participation both in functional processes and quality control. Among the individual
elements that must be mentioned is the individual evolution of workers. Today more
and more workers demand greater participation, and have higher levels of training
and academic formation as compared to only ten years ago.
Therefore, current organizational needs have led to developing within WORK
GROUPS more agile ones called TEAMS. What distinguishes basically the TEAM
from other kinds of WORKING GROUPS is their performance. WORK GROUPS
depend on the individual contribution of its members to the group performance. But
the TEAM strives for something greater than what could be reached by the members
individually. In other words, an effective TEAM is always more than the sum of its
parts. This is why TEAMS will continue to grow and become the primary unit in
competitive organizations.
Bibliography
Aritzeta, A., (2001). Efectos de los Equipos de Trabajo Autogestionados (EQTA) y delTrabajo Individual sobre Características Grupales e Individuales. Revista de
Psicología del Trabajo y de las Organizaciones, 17 (2), 197-218.Katzenbach, J.R., Smith, D.K., (2004). The Discipline of Teams. In Harvard Business
Review in Teams that Success (pp. 1-25). MA: Harvard Business School Press Robbins, S.P. y Judge T.A. 2007. Organizational Behavior . (12 ed.) New Jersey, Pearson
Prentice Hall