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Presentation do you mind?
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Work Ethic Module
EICC Logistics Technician Program
Jul 2008
Objectives
Define work ethic and ethical decision making.
Examine values most sought by employers.
Assess personal values.
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Identify areas in need of improvement.
Design an action plan to improve identified areas.
Reflect on working values and preferences.
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Why Do We Talk About This?
Insufficientfoundational
skills
L Difficulty finding Low skills
From an employee/personal point of view …
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Low Work Ethic
Difficulty finding and/or holding
a good job=
Low wages=
Lower Quality of
Life
Work Ethic = Responsible Workplace Behavior
Why Do We Talk About This?
From a management point of view …
Less Productivity
Less QualityLow Work Ethic
Customer Satisfaction
Suffers
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Work Ethic = Healthy and Prosperous Business
$$$ Loss
Before We Continue …
Ethics is a hard topic but important to explore.We encourage you to relate your own experiences or cases with which you are familiar.We request that you keep everything you hear confidential.
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No external judging of shared experiences is allowed.We want you to reflect and learn from life experiences.
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Brainstorm
What is Work Ethic ?
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What doesWork Ethic involve?
Work Ethic Definition
Ethic: “A code of principles and values which guide our choices and actions, and determine the purpose and course of our lives.”Source: Character at Work – Colorado State University Cooperative Extension
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“Work ethic is a set of values based on the moral virtues of hard work and diligence … work ethic may include being reliable, having initiative or maintaining social skills.” Source: http://en.wikipedia.org/wiki/Work_ethic
Work Ethic
All of us can, in one way or another, differentiate right from wrong in most situations …
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… but “ethics is about character and moral courageand how we meet the challenge when doing the ‘right’ thing will cost us more than we want to pay.”
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Work Ethic – Personal Journal
Exercise # 1 Identify situations in your past where it was hard to do the ‘right’ thing.
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(work-related or not)
Work Ethic
Ethics Standards of conduct
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How one should behave is based upon:Moral DutiesObligations Virtues
Brainstorm
What are some examples of our moral duties and obligations ?
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How do we relate our moral duties and obligations
to standards of conduct?
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Work Ethic
Ethics is an action concept, not just a philosophical theory
“Is” vs. “Ought”
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Consequential vs. Inconsequential
Work Ethic – Personal Journal
Exercise # 2 Identify someone you know whom you admire for their work habits and think what makes them an example
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makes them an example
If You Want … Share Your Appreciation
It’s always nice to let others know when they are doing things right !
Nice surprise !
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Source: http://cbs13.com/watercooler/safe.drivers.sacramento.2.612778.html
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Work Ethic and Good Working Values
Graphic of steps to make ethical decisionsW O R K E T H I C
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Principles of Character
Josephson's Six Pillars of Character
CaringCitizenshipFairness
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RespectResponsibilityTrustworthiness
Source: Character at Work – Colorado State University Cooperative Extension. Adapted from Josephson’s Model for Making Ethical Decisions.
Work Ethic
Let’s watch the “Thank You for Smoking”
movie trailer
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http://www.apple.com/trailers/fox_searchlight/thankyouforsmoking/trailer/
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Work Ethic
When what is good for some, is bad for others …
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We need to …
Make ethical decisions !
Brainstorm
How do I make an ethical decision ?
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What should I consider when
making an ethical decision?
Ethical Decisions
Choices
Ethical dilemma
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Ethical Decision
Principles1. Interest of all
stakeholders2. Ethical > Non-ethical3. Greatest balance of
good in the long run
Ethical principles are the ground rules of
decision making – not just factors to consider
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Ethical Decisions
It is OK to lose …in fact, it is better to lose than to lie, steal or cheat in order to win.
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People who are unwilling to lose have to be willing to do whatever
it takes to win.
Ethical Decisions
One Approach to Making Ethical Decisions
Identify Evaluate Decide Implement Monitor &Modify
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Source: Character at Work Course – Colorado State University Cooperative Extension
• Clarify the problem
• Ethical principles at risk?
• Facts vs. Beliefs/Wants
• Identify truth
• Ponder consequences
• Decide what to do
• Plan how to implement the decision
• Act
• Follow up
• Follow through
Work Ethic – Personal Journal
Exercise # 3 Let’s consider a case that requires make an ethical decision.
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Work Ethic – Personal Journal
Case # 1Your elderly grandparents have asked you to visit them over theholidays. (You are away at school.) You have already signed up towork.
The business offers double-time pay when you work holidays. Someof your friends who are visiting from out of town are planning great
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y g p g gparties for Friday and Saturday.
Your parents (who know about work, but not about the parties)advise you to, “Do what you think is best”.
You know that they really want you to spend time with yourgrandparents.
What do you do?
Work Ethic – Personal Journal
Case # 2
You work in the administration office of a large company. You typea confidential memo for your supervisor, listing the names of tenpeople who will be laid off involuntarily in about one month. Yourclose friend Morgan’s name is on the list.
Th i M b d h h h
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That evening, Morgan stops by to see you and shares that herfamily has finally found the home of their dreams.
With both her and her husband working, they can afford the housepayment, even though money will be tight.
Do you tell Morgan about the lay off?
Work Ethic and Good Working Values
Graphic of steps to make ethical decisionsW O R K E T H I C
P i i l f Ch
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Principles of Character
Working Values
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Work Ethic and Good Working Values
Graphic of steps to make ethical decisionsWORK ETHIC
Principles of Character Workplace
Aff t
+YOU and
YOUR CAREER
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Character
Working Values
pBehavior(Your Actions and Decisions)
Affects+
THE COMPANY
and ITS
REPUTATION
Working Values Wanted by Employers
Work HardWork SmartDependable and ResponsiblePositive AttitudeGood teammateAdaptable
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AdaptableHonesty and IntegritySelf MotivatedMotivated to grow and learnSelf confidenceProfessionalism
Source: Attributes Employers Value Most in Candidates. Engineers Week, February 17-23, 2007.
Brainstorm
As a grouplet’s define these
working values
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gand
share the findings
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Brainstorm
What other factorscan affect
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our perception of ethics and values ?
Ethical Behavior
Ethical principles may also relate to themorals valued by our …
Culture
Family
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a y
Spiritual and religious beliefs
Neighborhoods and communities
Ethical Behavior
Should ethical behavior change
with the jobs and professions
in which we are employed ?
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Why or why not?
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Ethical Behavior
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Ethical Behavior
It costs just pennies!
I didn’t have time!
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It doesn't hurt
anybody !I deserveit!
Examples of Myths of Ethical Behavior
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Ethical Behavior
Some reasons why business people act unethically …
RationalizationBad role models in the organizationPeer pressure
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Source: “What is Ethical: Politics, Circumstances, Excuses Can Blur What is Right,” Michael S. Jones, ABCNews.com, February 21, 2002
Difficulty in defining what is ethicalCorporate culturePressure from superiors
Work Ethic – Personal Journal
Exercise # 4 Assess the different dimensions of value in your current or most recent job
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most recent job.
Self Assessment of Work Ethic
There is always room for improvement !
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To exceed and excel, you must push yourself to higher levels !
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Work Ethic – Personal Journal
Exercise # 5 Choose areas for improvement.(mark your assessment)
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Brainstorm
Ideas for improvement
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improvement
Work Ethic – Personal Journal
Exercise # 6 Create Action Plan
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Working Values and Preferences
When Working Values meets Personal Preferences …
What I like
What I do
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to do wellWhat I have to do
Working Values and Preferences
When Working Values meets Personal Preferences …
Company expectations about your
performance and
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What I like
to do
What I do
well
What I have to do
performance and work ethic
become more important than
personal preferences
Working Values– Personal Journal
Exercise # 7 Personal Preferences vs. Expected Working Values
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Working Values
Articulating preferences in the job search and interview
1. Read the job description carefully.Know what the company expects.Even jobs with the same name may require different tasks.
2. Know your strengths and weaknesses.Li t kill
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3. List your skills:Knowledge gained from education and experienceTransferable skills such as the ability to communicate, get along with people, solve problems, plan, create, etc.Personal traits from your areas
4. Be ready to share these during your interview, but word them in a positive way.
Work Ethic – Remember …
What is right and wrong
The foundation of responsible workplace behavioris ethical thinking and reasoning such as:
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What are acceptable standards of conduct
What attitudes and attributes foster and sustain society
Work Ethic – Remember …
Sometimes people must choose
What I want What I want to be
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Work Ethic – Remember …
Ethics have a price but also a value,which makes
self-restrain, sacrifice, service and charity worthwhile.
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You will remember for years how good you felt about making a good decision.
Questions ?
Thoughts ?
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Thank you for your time !
Acknowledgments
Jennifer BestLora Kaisler
ATEEC ServicesTim Cottle
Dissemination PolicyThis product was funded by a grant awarded under the President’s Community-Based Job Training Grants as implemented by the U.S. Department of Labor’s Employment and Training Administration. The information contained in this product was created by a grantee organization (Eastern Iowa Community College District) and does not necessarily reflect the official position of the U.S. Department of Labor or Eastern Iowa Community College District. All references to non-governmental companies or organizations, their services, products, or resources are offered for informational purposes and should not
EICC Logistics Technician Program
July 2008
Mercedes Luna-Riveroresources are offered for informational purposes and should not be construed as an endorsement by the Department of Labor or Eastern Iowa Community College District. This product is copyrighted by the institution that created it and is intended for individual organizational, non-commercial use only.
Copyright © 2008 EICCD, all rights reserved.Contact Eastern Iowa Community College District for permission.
Case studies and examples are fictitious.Any similarity to persons living or dead is merely coincidental.
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References and Bibliography4H Youth Development (2005). Character at Work: Ethical decision making for the workplace. Fort Collins, CO: Colorado State University Cooperative Extension.
Associated Press (2007, December 17). California Police Reward Good Drivers With Coffee. CBS Broadcasting Inc. Retrieved December 18, 2007, from http://cbs13.com/watercooler/safe.drivers.sacramento.2.612778.html.
Brainy Quote (2007). Selections from the database. Retrieved 20 December 2007, from http://www.brainyquote.com/.
Business Education Network (Nd.). Business and Education Partnership Work Ethic Rubric. IA: Bettendorf Chamber of Commerce.
Committee on Standards in Public Life (2007, March 10). The Seven Principles of Public Life. London, UK. Retrieved 21 December 2007, from http://www.public-standards.gov.uk/about_us/the_seven_principles_of_life.aspx.
DeMars, N. (1998, April 2). You Want Me To Do What? When Where & How to Draw the Line at Work. Simon & Schuster: Fireside Edition (ISBN-13: 978-0684850467)
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Fireside Edition. (ISBN 13: 978 0684850467).Jones, M.S. (2002, February 21). What is Ethical: Politics, Circumstances, Excuses Can Blur What is Right. ABCNews.com, [as cited in Business Ethics Activity Book, the: 50 Exercises for Promoting Integrity at Work by Marlene Caroselli, AMACON publisher, June 2003 (ISBN-13: 9780814472002).
Josephson Institute. (2007). The Six Pillars. Character Counts! Retrieved January 2, 2008, from http://charactercounts.org/defsix.htm.National Engineers Week Foundation (2007, February 17-23). Attributes Employers Value Most in Candidates. Retrieved 2 January 2008, from http://www.eweek.org/site/News/stats/attributes.shtml.University of Wisconsin System, Department Chairs (2002, April 3). Ethics Seminar Outline. (Video-conference results). Retrieved 21 December 2007, from http://www.uwsa.edu/gc-off/deskbook/ethics_seminar2.doc.
Wikimedia Foundation Inc. (2007, September). Work ethic. (Wikipedia contribution derived from Daniel T. Rogers. The Work Ethic in Industrial America, 1850-1920. Univ. of Chicago Press, 1978.) Retrieved 17 December 2007, fromhttp://en.wikipedia.org/wiki/Work_ethic.