Work Based & Integrative Studies Module Catalogue Catalogue2017.pdf · 1 Work Based & Integrative Studies Module ... 26 Services and ... Maximising the learning from real work activity

Module Catalogue Work Based & Integrative Studies

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Work Based & Integrative Studies

Module Catalogue

Version 3/2/17

The Centre for Work Related Studies is one of the largest centres for negotiated work based learning globally – commended and

showcased by the quality and funding bodies for higher education

http://tiny.cc/cwrsws



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Table of Contents > WORKSHOP TO SUPPORT YOUR LEARNING ................................................... 4

Academic Skills for Part-time Study ................................................................... 4

> WORKSHOP-LED MODULES ............................................................................ 5

Self-Review and Negotiation of Learning ........................................................... 5

Skills and Approaches for Work Based Learning ................................................ 6

Negotiated Experiential Learning ....................................................................... 7

Designing Practitioner Research ........................................................................ 8

Communication Skills ......................................................................................... 9

Conflict Transformation ................................................................................... 10

Aggression and Bullying ................................................................................... 11

Change Workshop ............................................................................................ 11

Transition and Change Management ............................................................... 12

Leading People through Change ...................................................................... 13

Interactive Facilitation ..................................................................................... 14

Negotiation Skills ............................................................................................. 15

Strategies for Effective Workplace Leadership ................................................. 16

Effective Workplace Teams .............................................................................. 17

Emotional Intelligence in the Workplace ......................................................... 18

Stress & Stress Management ........................................................................... 19

Mentoring in the Workplace ............................................................................ 20

Principles, Processes and Skills of Coaching ..................................................... 21

Practical Marketing Communication ................................................................ 22

Finance for Non-Finance Managers ................................................................. 23

Facilitating Community Engagement ............................................................... 24

Creativity & Problem Solving Through Humour ............................................... 24




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Influence, Persuasion and Counter Manipulation Skills ................................... 25

> DISTANCE/ONLINE MODULES ...................................................................... 26

Services and Stakeholders ............................................................................... 26

Delivering Results ............................................................................................ 27

Organisational Environment .......................................................................... 288

Programme and Project Management ............................................................. 29

Analysis and Use of Evidence ......................................................................... 300

Public Policy Making and Analysis .................................................................. 311

The Government ............................................................................................ 311

Public Finance Management .......................................................................... 322

Public Finance Policy ...................................................................................... 322

Managing and Leading People ....................................................................... 333

Managing People ........................................................................................... 344

Business Strategy and Planning ...................................................................... 355

Creativity and Problem Solving ...................................................................... 366

Communication and ICT ................................................................................. 366

Information and Knowledge Management .................................................... 377

Exit Review and Forward Planning ............................................................... 3838




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> WORKSHOP TO SUPPORT YOUR LEARNING

Academic Skills for Part-time Study Available at all levels.

Studying at a distance, usually while working full-time, can be extremely rewarding, but also challenging. This day workshop aims to offer strategies with that in mind, and we hope you will find it of great practical use, and also energising. We will combine advice from experienced staff with short practical activities and discussion, giving opportunities for you to consider the ideas discussed and how you might use them.

Topics covered include:

Effective reading strategies Referencing Finding and evaluating resources Planning and drafting your writing Critical analysis and reflection Assessment criteria Action plans.




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> WORKSHOP-LED MODULES

Self-Review and Negotiation of Learning Available at all levels. Can be taken as a workshop, online or supported by online materials. A module that equips you with the practical thinking tools of reflective practitioners to enhance your everyday practices, and which is designed to assist you in planning your overall learning pathway and experience with us.

During this module you will learn about:

How to plan your learning to maximise personal and professional impact

How to choose your award title (where applicable) and gain academic credit for your prior learning

How to recognise and appreciate your professional competence and build your confidence

How to apply the practical tools of reflective practitioners and examine situations in ways which build your creativity and performance

How to use writing to break through your own limiting thinking habits

How to find and use leading edge theory and research for any situation

Plus many other useful tips for your academic success

This module is available at all levels (4, 5, 6 and 7) on the Work Based and Integrative Studies programme.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://blog.idonethis.com/self-reflection/&ei=pdlZVYidKNGI7Abw2YGgCw&bvm=bv.93564037,d.ZGU&psig=AFQjCNF7Bc1EdqauJsVFbH9CCiYrqlsf8Q&ust=1432038139820746



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Skills and Approaches for Work Based Learning Available at all levels. Can be taken as a workshop, and also supported online.

Maximising the learning from real work activity

A module that equips you with the practical skills to boost personal and professional impact from real work activity, aimed at helping you use the workplace as a site of knowledge generation. During this module you will learn about:

Different ways of learning from real work activity that suit and stretch your styles and preferences

Techniques to analyse personal styles, team roles and organisational culture so as to enhance outcomes

Practical tools to analyse your strengths as a learner and/or project manager and identify areas for development

How to focus on a problematic situation to maximise learning potential

How to examine situations in greater depth and scope to enhance future outcomes

How to use project management ideas to maximise work outcomes and learning success

How to find and use leading edge theory and research for any situation.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.ukfiet.org/2013/skills-for-work-and-life-towards-a-transformative-approach/&ei=TNlZVc6SEIeX7QaH2oPgDw&bvm=bv.93564037,d.ZGU&psig=AFQjCNFnSIG5_r4h4UYdobHMLXASV-yE3Q&ust=1432038055953286



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Negotiated Experiential Learning Modules (NELMs) Available at all levels. Supported by online materials.

Getting credit for improving real work practice

These are negotiated modules that enhance your personal and professional impact at work, typically being focused on either an identifiable work based project, or other forms of ‘hands on’ learning through work with a clear theme and which might cross-cut a variety of work areas.

During these modules you will learn:

Skills and knowledge that you decide to develop experientially, with help from a specialist tutor

Specialist tools, concepts and terminology relevant to your area of work and learning

How to deepen and broader your impact at work through a reflective approach

How to evidence your learning, using artefacts generated from real work activities.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.coetail.com/clairwain/2012/04/20/negotiated-learning/&ei=gNpZVaCoHOrR7AbJ84CQAg&bvm=bv.93564037,d.ZGU&psig=AFQjCNFAJPIihiZbIqq38Ijge_dZzGjKdw&ust=1432038334285157



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Designing Practitioner Research Available at levels 6 and 7. Can be taken as a workshop, or supported online. Compulsory for students taking a full Master’s degree.

Taking a research approach to influencing change

An interactive, thought provoking module where you learn practical processes to design robust and persuasive practitioner research.

You will learn:

Ideas that will change the way you see everything and anything

How to get a strategic focus quickly and how to plan your research project

How to get and keep 'the golden thread of validity' in your research

A range of tools used by successful practitioner researchers

How research can twist and manipulate what you (supposedly) think or do - and how to avoid it

A practitioner research process to design a research proposal

How to check you are being ethical.

Plus many other useful tips to influence change within your organisation or profession.




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Communication Skills Available at all levels. Available as a workshop only.

This module seeks to develop participants’ skills base and knowledge relating to communication at work.

Participants will be encouraged to explore interpersonal, group and organisational communication while acquiring relevant skills. Communication models will be used to support practical and reflective learning, with benefits for participants and organisations alike.

This module covers the following topics

Core communication skills - listening/telling/questioning, observing, giving/receiving feedback, body language

Intrapersonal/interpersonal/inter-group/organisational communication

Self/colleague assessment of skills

Improving communication at work

Assertion/influence/aggression/passivity – styles, choices, consequences

Organisational cultures: implications for communication and change

The skills of support and challenge

Developing understanding of non-verbal behaviour

Using vision as a communications motivator and guide.




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Conflict Transformation Available at all levels. Available as a workshop only.

On this module you will learn:

Definitions of – and the language of – conflict

The reality behind conflict

Judgements – the cause of all conflicts

Overview of different modules of intervention

Dehumanisation and victimisation

The emotional dimension

Blame and anger, rapport and empathy

Needs verse wants and addictions verses preferences

Requests and action

Putting it all together – communicating your intervention

Bullying and victim strengthening

The Dignity in the Work Place Bill

Combating time poverty.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://horsehelpersnc.org/our-work/&ei=xthZVcbyE4a67gb4noKIDA&bvm=bv.93564037,d.ZGU&psig=AFQjCNEjMsD4ySUpDrgjDuexUqoGJ9Agbw&ust=1432037941371535



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Aggression and Bullying Available at all levels. Available as a workshop only.

This module invites learners to go ‘behind the scenes’ and to understand what aggression and bullying are and how these qualities are manifested in working life. Strategies to prevent and counter aggression and bullying will be explored together with implications for safeguarding the self, others and organisations. Innovative and effective methods of reintegration of perpetrators of aggression and bullying will also be revealed.

Change Workshop Available at all levels. Modules can be studied through attendance or at distance.

This workshop is appropriate for students wishing to undertake one of the following modules (each with additional one-to-one tuition), and which can be taken at all levels:

Transition and Change Management Leading People through Change


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.yourerc.com/blog/post/20-Subtle-Signs-of-Workplace-Bullying.aspx&ei=n9hZVY3PDePW7QbP1oGQCA&bvm=bv.93564037,d.ZGU&psig=AFQjCNFImAPT4oeGATBxUbG2EljSXtBL8w&ust=1432037875691936



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Transition and Change Management Available at all levels. This module may be studied either through workshop attendance or distance study.

The purpose of this module is to enable you to do that most challenging of things: help enable organisational change to take place. Change is an inescapable part of both social and organisational life, and a recurring theme of contemporary organisational theory is that of managing and coping with change. It seems that organisations and subsequently the individuals working within them, face an unrelenting stream of pressure from globalisation, social and demographic trends, shifts in government policy and the development of new technology. This module seeks to develop participants' knowledge and skills in the process of understanding, creating and coping with change within the workplace while being encouraged to develop the skills necessary for the management and facilitation of transition.

Whilst similar to the module Leading People through Change, the emphasis of this module is more concerned with analysing different approaches to achieving organisational change. Whilst it is principally aimed at people in or aspiring to be in managerial positions this module may be of interest to those who wish to develop their understanding of the processes of change and those who wish in future to undertake research within this topic area.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.sustainapedia.com/change-and-sustainability-workshop-at-herts-ac-uk/&ei=LdhZVY_FEKGc7gaduoHQDg&bvm=bv.93564037,d.ZGU&psig=AFQjCNH2wMUSVDf18j1vmG26qat_Paksuw&ust=1432037793278550



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Leading People through Change

Available at all levels. This module may be studied either through workshop attendance or distance learning.

Leading People through Change is designed to enable you to assist with the process of change by equipping you with an understanding of leadership.

Whilst similar to the module Transition and Change Management the emphasis of this module is more on the focus of leading change, emphasising the challenges of helping people cope with organisational change.

Whilst it is principally aimed at people in or aspiring to be the drivers of change, this module may be of interest to those who wish to develop their understanding of the crucial role leadership has within organisational transformation.




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Interactive Facilitation Available at all levels. Available as a workshop only.

A fast paced, practical and highly interactive facilitation skills workshop designed to give you a set of skills, tools and techniques to help facilitate groups, meetings and workshops. On this module you will learn:

How to manage your own state, increase your confidence and develop presence

How to create a learning environment

How to build rapport with a group and trust within it

To develop your own facilitation style

The usefulness of 'whole brain' learning

A facilitation framework you can use in any situation

How to use stories, humour and metaphor to facilitate learning

Ways of working with difficult groups and particular mind-sets

How to work with and manage uncertainty

How to create a climate that supports inclusion and openness

How to develop an atmosphere that supports the exploration of insight generation and problem solving

The best way to facilitate feedback.




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Negotiation Skills Available at all levels. Available as a workshop only.

During this module most learners find that they are amazed at how often they have been manipulated and taken advantage of in the past, precisely because they have not understood key negotiation approaches. This module encourages learners to appreciate how manipulation and coercion operate, as well as empathy, inclusion and negotiated alliances. Learners will be encouraged to explore and use different aspects of ethical, principled, ‘guerrilla’ and ‘dirty-tricks’ approaches to negotiation and to examine the contexts within which these occur. As a direct result learners will be enabled to experience increases in confidence, assertion and the ability to negotiate more successfully. The module is usually facilitated by an expert professional mediator.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://lcac.biz/course-details.php?course_id%3D14&ei=_tdZVeOpA-7e7AbZ7ICICw&bvm=bv.93564037,d.ZGU&psig=AFQjCNH_urFrROJq-9_QZo7OiZUC_wog7w&ust=1432037702863184



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Strategies for Effective Workplace Leadership Available at all levels. Available as a workshop only

This module enables students to develop an understanding of the factors that influence effective workplace leadership. It investigates key concepts relating to workplace leadership and encourages students to develop (and be aware of) their own individual leadership style. Overall, the module will support students in building strategies to assist them in developing a personal leadership framework for use in their workplace, including both formal and informal leadership approaches. It includes:

• Approaches to leadership relating to own work place area • Concept analysis frameworks, values, beliefs, attitudes, self-awareness,

personal motivation • Building Leadership Tools • Leadership style and organisational influence • Influencing skills • Leading a team • Leadership and management differences • Power and Leadership.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://sutherland-careers.com/blog/five-leadership-quotes-to-live-by/&ei=stdZVbTpDq6Q7Abg1ILADg&bvm=bv.93564037,d.ZGU&psig=AFQjCNGzf6hWFD2KYcsMbe1fnKbqG0EY7w&ust=1432037633490398



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Effective Workplace Teams Available at all levels. This module may be studied either through workshop attendance or distance study and is supported by online materials.

The importance of team working has grown over recent years. Whilst there once was an emphasis in organisations on roles being well-defined and having a clear delineation of duties with contemporary advances in working practices employers have placed an increasing interest in high-performance or high-commitment which has led to a focus on team working.

This module aims to extend participants' experience and understanding of team development, group processes, team roles and dynamics. It also explores the concept of different types of teams, the notion of cohesiveness and attributes of highly effective teams.

The module will be of interest to anyone who is in a workplace team and or those who are interested in the development of any form of workplace team, not only the traditional team but those with a shorter life span such as project teams or multi-agency teams.




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Emotional Intelligence in the Workplace Available at all levels. This module can also be studied at distance and is supported by online materials.

Emotions play a part in our everyday lives and how we manage and respond to them in the workplace can have a significant effect. Although Emotional Intelligence is a relatively young concept, the social phenomenon it purports to represent is probably as old as human societies themselves. Over the last two decades, researchers such as Daniel Goleman have been engaged in a quest to identify, measure and develop human capacity to read and manage emotions for personal or business benefit.

On this module you will learn:

• Whether Emotional Intelligence is an intelligence at all • The merits of ability based and mixed models (intelligence vs personality

traits) • How Emotional Intelligence affects work performance • How to measure Emotional Intelligence.

This workshop will be interactive so be prepared to participate and bring examples from your own workplace practice to consider and discuss.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.positionignition.com/blog/2014/5/8/the-value-of-emotional-intelligence-in-business-part-one.html&ei=YtdZVdfGMqW07gbg2IGQDQ&bvm=bv.93564037,d.ZGU&psig=AFQjCNF_KKUfO8slnl6MUfs5rrT-8mgamQ&ust=1432037593242478



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Stress & Stress Management Available at all levels. Available as a workshop.

This module is designed to enable participants to identify stress and stress management issues and to be able to develop strategies that can help them deal effectively with stress in the workplace.

In this module you will learn:

• what are stress and anxiety? • psychological, social and environmental sources of stress • life stresses • personal factors in the experience of stress • cognitive, affective and behavioural effects of stress • stress triggers in the workplace • management strategies and coping styles.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.freshapproachhr.co.uk/stress-management.html&ei=QNdZVcDAI9CU7QalhYEI&bvm=bv.93564037,d.ZGU&psig=AFQjCNF6z6p9V028DMRjFD_TqEJtWSLEqQ&ust=1432037502142713



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Mentoring in the Workplace Available at levels 5, 6 and 7. Available as a workshop.

Mentors in the workplace require an empathy and relatively sophisticated skill repertoire in order to be effective. The module is designed to capture and raise awareness of mentorship, and will be a vehicle for improving capability and knowledge of appropriate approaches to support work-based learners. It encourages participants to develop their own mentorship skills and approaches, whatever their area of professional practice. The module includes:

The role of the mentor

Mentor / learner relationships

Supporting workplace learners within a specific organisational context

Mentoring across different contexts (eg at a distance or across departmental boundaries).


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://itthing.com/mentoring-in-the-workplace-increases-the-success-of-knowledge-transfer&ei=59ZZVZ3CC8yM7AbSnYCAAw&bvm=bv.93564037,d.ZGU&psig=AFQjCNGCTkYZu1RFAldImYE19_ltE0YxZA&ust=1432037438792590



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Principles, Processes and Skills of Coaching Available at all levels. Available only as a workshop.

Coaching can play a pivotal role in guiding individuals and organisations through a climate of rapid change. The focus of this module is the application of coaching as a learning and development tool to enable change and improve performance of individuals, teams and organisations. On this workshop you will learn:

The purpose and role of coaching for individuals and the organisation

The various contexts in which coaching may be used – improving business performance, professional development, leadership, succession planning, personal development, conflict and change situations

Psychological aspects of coaching - beliefs, assumptions, meanings, useful ways of thinking, etc

The coaching process - the coaching relationship; role and responsibilities of the coach; useful frameworks and models used in coaching

Coaching tools and techniques - goal setting, action planning and reviewing, etc

Coaching skills - building rapport; giving and receiving feedback; listening and asking questions; body language; facilitating and enabling change

Evaluation of coaching - evaluating coaching performance and its impact at an individual and organisational level

Coaching as a management style - coaching teams; supervision and support for coaches.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.what-is-coaching.com/coaching-quotes.html&ei=o9ZZVapry4_sBqfrgrAN&bvm=bv.93564037,d.ZGU&psig=AFQjCNGKw0UVxP6zlI6herheaLD0GLOxaA&ust=1432037399880535



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Practical Marketing Communication Available at all levels. Available as a workshop and/or supported by online materials.

This module is designed for business professionals who need to understand the principles of marketing communications but haven’t formally studied the subject or have limited knowledge of the topic. It aims to provide attendees with a practical overview of the main aspects of marketing communications (including the use of digital tools) to help an organisation acquire, convert and retain customers. Key topics covered include:

The role and function of marketing within an organisation

Market segmentation and brand positioning

The key factors that influence customer behaviour

Marketing planning

How to apply and adapt the marketing mix (including the use of digital

communication tools such as search engine marketing, mobile marketing,

social media, etc.)

Low budget marketing campaigns

Action planning and evaluating marketing campaigns.




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Finance for Non-Finance Managers Available at all levels. Available as a workshop only.

In this module you will learn:

Analysis and interpretation of financial statements

Operating and capital budgeting techniques and their use in planning and control; cash flow forecast, profit versus cash

Aspects related to organisational finance including product, service costing, absorption costing, overhead allocation, apportionment and absorption

The underlying principles and concepts of finance and accounting

The ability to read and interpret simple financial statements

An introduction to the process of using structured financial data to assist in the process of management decision making.


http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwj_9a2BwdbKAhVJ8RQKHUwFAfoQjRwIBw&url=http://www.satishkakriconsultants.com/Finance for Non Financial Managers.html&bvm=bv.113034660,d.d24&psig=AFQjCNEwf_Jg6EhqVkeHT6DhMFSOM3OWMQ&ust=1454414072275747



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Facilitating Community Engagement Available at level 7 only. Available only as a workshop. The aim of the module is to enable practitioners who are engaged with community groups to develop the means to ensure their effective participation in decision making. This involves the development of their own skills as facilitators, designing an effective engagement strategy, utilising a range of techniques to foster participation and implementing it. It is suitable for practitioners in a variety of fields such as health, housing, regeneration, planning, community work, local and central government and a wide variety of public, private and voluntary agencies. It is also useful to representatives of community organisations who wish to develop the capacity of their community to engage effectively in decision making.

Creativity & Problem Solving Through Humour Available at all levels. Available only as a workshop.

Facilitated by a professional stand-up comedienne, the aim of the module is to enable participants to understand the nature of creativity and problem solving in the workplace and to find ways in which they can access and put into practice their own creative resources at work. A unique feature of this module is the particular emphasis on ways in which creativity and problem solving at work can be accessed and developed through the deliberate use of humour. It looks at the nature of humour and its importance, the relationship between humour and social change and the use of humour in the context of professional practice.




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Influence, Persuasion and Counter Manipulation Skills Available at all levels. Available as a workshop.

This workshop takes you behind the scenes in the world of interpersonal influence, persuasion and counter manipulation. This is an opportunity to explore some techniques and approaches that are both revealing and immediately practical. On this workshop you will learn:

Personal resourcing and learned helplessness

What is power in this context?

Three key mind-sets and signature vulnerabilities

What is authenticity and authentic presence?

Motivational patterns and switching into other people’s patterns

A demand or a request?

The Ladder of Coercion and asking for favours

3 powerful unethical negotiation tactics and counter moves

The human lie detector

The structure of influence

Embedded suggestions

Skilful confrontation and calling people’s bluff.


http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjlhav05dbKAhWHPxoKHaX4CoIQjRwIBw&url=http://www.chester.ac.uk/image/tid/1571?page%3D116&psig=AFQjCNFyfkIM3EvLLUMNgYnWatOC97SZ4w&ust=1454424012731481



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> DISTANCE/ONLINE MODULES

Services and Stakeholders Available at all levels, supported at distance.

The module is designed to develop knowledge of key issues in the management of services and stakeholder relationships, typically in a public service environment. This is so that the learner is able to improve their personal performance and their contribution to the planning and delivery of services in the context of continual service improvement. It includes:

What are customers and stakeholders? Balancing customer and service provider / other stakeholder needs

A Quality Service – design and delivery, and service requirements

Approaches to service provision; who are your customers and what are their needs?

How can services be effectively delivered? This includes partnerships and ‘joined up’ working

Evaluating and improving service delivery, eg: the SERVQUAL approach.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://duration-driven.com/learn-to-spot-these-4-nightmare-stakeholders/&ei=GdZZVdXAAqzX7QaU8IHwBg&bvm=bv.93564037,d.ZGU&psig=AFQjCNEMlSNu4U64K-j8W5UP2zomU1wADw&ust=1432037109955285



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Delivering Results Available at all levels, supported at distance.

This module is designed to help develop knowledge of key issues in the management of service delivery, typically in a public service environment. This is so that the learner is able to improve their personal performance and their contribution to the planning and delivery of services and application of good practice in the context of continual service improvement. The module will cover:

The operational management cycle

Process Analysis, e.g. process mapping, critical examination matrix

Resource needs, eg effective use of resources, the 3 Es, the working environment

Budgets, eg Budget setting – resource allocation; budget monitoring

Operational Planning, e.g. Gantt Charts, Critical Path Analysis, risk analysis, contingency planning

Management process, eg plan, implement/monitor, review

Monitor and Control Functions, e.g. monitoring criteria and activities, corrective action, the Fishbone diagram.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.sensabilityuk.co.uk/training/nlp-solutions-for-business-success/waterfront-business-club-lunch/&ei=YNVZVeOBEMqt7gb0g4GIBA&bvm=bv.93564037,d.ZGU&psig=AFQjCNEflWGLbr3t9iBxwfE09KqPPSlmOA&ust=1432037071830506



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Organisational Environment Available at all levels, supported at distance.

Whether it is a financial institution, a multi-national chemical manufacturer, the National Health Service or a University, no organisation exists within a vacuum.

All are likely to be subject to government regulation, the national and local economy, some will have competitors. These factors all constitute what is known as the organisational environment (some refer to it as the business, or even corporate environment). This environment comprises of an array of factors that act upon and influence organisations and the way it works.

The purpose of this module is to help you develop the appropriate skills and understanding so you may review your own organisation by scanning and interpreting its environment and drawing conclusions about the major issues it faces in the immediate future.

The module is intended primarily for people working in organisations who have managerial or leadership responsibilities, who aspire to this type of role or for participants who wish to extend their knowledge of these critical factors.




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Programme and Project Management Available at all levels, supported at distance.

The module is designed to provide an opportunity to develop an evaluative approach to the management of projects and programmes in a public service environment so that the learner is able to improve their personal performance and their contribution to the planning and implementation of projects and programmes and application of good practice in the context of continual service improvement. It includes:

• Introduction to Project & Programme Management • Project and programme initiation • Stakeholder relations management • Appraisal and evaluation • Project planning • Risk management • Monitoring and control • Project closure.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://mangoaviation.com/programme-and-project-management/&ei=D9VZVbLHOcbC7ga25oDwDQ&bvm=bv.93564037,d.ZGU&psig=AFQjCNHaL25KtwwvSwqYk7uSmsdOMOw2Qw&ust=1432036999343681



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Analysis and Use of Evidence Available at all levels, supported at distance.

The module is designed to develop knowledge of key issues in analysis and use of evidence in a public service environment so that the learner is able to improve their personal performance and their contribution to the planning and delivery of services and application of good practice in the context of continual service improvement. It includes:

Information, evidence and business knowledge

Identifying information needs

Appraisal and Evaluation

Organising information collection and analysis

The effective use of externally generated evidence

Interpreting Evidence.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://learni.st/users/109/boards/2362-citing-thorough-textual-evidence-to-support-analysis-of-a-text-common-core-standard-11-12-rl-1&ei=49RZVeCgAcWJ7QbCmIHAAg&bvm=bv.93564037,d.ZGU&psig=AFQjCNEsmOR9pqU1PP3o3_W8FRfCp6KSdg&ust=1432036925296433



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Public Policy Making and Analysis Available at levels 6 and 7, supported at distance.

The module is designed to assist those with a role in the policy process to develop a more formal and critical understanding of the process of policy creation and delivery, as well as provide them with the analytical tools to conduct more formal policy analysis.

The Government Available at levels 4, 5 and 6, supported at distance.

The main objective is to familiarise students with the broad machinery of government in the UK as a basis for critical engagement with the development of public policy in an area relevant to the learner’s work. As such it is an important contextual module for a deeper understanding of the formal development of policy and its embedding into administrative procedures.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://rc.majlis.ir/en/news/show/852242&ei=o9RZVdS0GImE7QbMoIHgCA&bvm=bv.93564037,d.ZGU&psig=AFQjCNHLsAJIxtE14s_ngtwP0W0iRBEajQ&ust=1432036883681659

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.telegraph.co.uk/finance/budget/9946310/Budget-2013-Scout-is-sick-on-Government-benches.html&ei=JNJZVdvzJc-P7Aa0_oDQCg&bvm=bv.93564037,d.ZGU&psig=AFQjCNF9ec6NSLdn1jbSNSQ56kplZNalqA&ust=1432036239327944



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Public Finance Management Available at levels 5, 6 and 7, supported at distance.

The module is designed to facilitate the process of day to day financial management, specifically in the public sector. It is suitable for those with existing budgetary responsibilities operating in the public sector and for those without previous experience.

Public Finance Policy Available at levels 5, 6 and 7, supported at distance.

The module is designed to allow the learner to critically engage with the process of resource allocation in government and the public sector; the relationship between economic theory and public finance; issues related to the raising of finance and the role of institutions in allocating resources. In addition learners will participate in some of the key debates in public finance and the process of modernisation.


http://www.google.co.uk/imgres?imgurl=http://www.ecorys.com/sites/default/files/images/economic.jpg&imgrefurl=http://www.ecorys.com/expertise/economic/pmg/public-finance-management-macro-economics-governance&h=234&w=650&tbnid=pPowBjtbv7YREM:&zoom=1&docid=jUqlLLCQmfQAAM&hl=en&ei=PtJZVe2WJqH17AbL5oGICw&tbm=isch&ved=0CEAQMygWMBY

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://moblog.whmsoft.net/related_search.php?keyword%3Dpublic%2Bfinance%26language%3Denglish%26depth%3D2&ei=edRZVZavHYbm7gbNn4GACQ&bvm=bv.93564037,d.ZGU&psig=AFQjCNHCQOVd_POc1EIn1Ea_pyAbjEzxaA&ust=1432036818654755



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Managing and Leading People Available at all levels, supported at distance.

Effective performance is unlikely to take place by chance and as such a crucial factor in getting the best out of people will depend upon how well they are managed and led. To this end, this module is designed to support your development and understanding of concepts concerning the functions, and purpose of management and leadership including staff motivation, management roles and approaches, leadership styles, performance management and areas of Human Resource Management such as recruitment and selection.

The module is intended primarily for people working in organisations who have responsibility for managing and or leading others, those who aspire to this type of role or for participants who wish to extend their knowledge of management and leadership


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.silc.edu.in/programmes/managing-people-effectively/&ei=7dFZVcS9Oaq07gbMoIHYAw&bvm=bv.93564037,d.ZGU&psig=AFQjCNHuKEdXeIZHVBxokW5Uv-IMSUo6bQ&ust=1432036133547433



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Managing People Available at levels 4 and 5, supported at distance.

This module is intended primarily for people working in organisations who have responsibility for managing others or who aspire to managing others. Some of the topics covered will be:

organisational purpose and mission

management and organisational behaviour

individuals and interactions in organisations

groups and leadership (new tasks, work methods and approaches, targets/objectives)

organisational processes

improving and monitoring performance, and developing staff.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.advoco-cs.co.uk/services/manage-develop-people/&ei=M9RZVeiGNqXD7gbgkoKoAg&bvm=bv.93564037,d.ZGU&psig=AFQjCNFdrptWYRihN4nmuoCWIwwhL9vUHA&ust=1432036744742922



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Business Strategy and Planning Available at all levels, supported at distance.

The module is designed to provide an insight into key issues in the principles and application of business strategy and planning techniques so that the learner is able to improve their personal performance and their contribution to ongoing operations, and to continuous business improvement and innovation, typically in a public service or business environment. It includes:

Why do we need business strategy and planning?

Models for strategy development – commercial and public sector perspectives

Identifying business planning issues – environment, stakeholders, organisational capability

Developing a framework of aims and objectives

Formulating and appraising proposals

Specifying a performance management system

Performance measurement and the balanced scorecard

Engaging with bidding processes and stakeholders.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://strategica.com.my/our-services/strategic-planning/&ei=59NZVb6OH5HB7AbQ24Eo&bvm=bv.93564037,d.ZGU&psig=AFQjCNE0zrnck3V8r6TDxF44RADPlpM2GA&ust=1432036663964206



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Communication and ICT Available at levels 4 and 5, supported at distance.

The module is designed to provide an insight into key issues in the principles and application of communications and information management techniques so that the learner is able to improve their personal performance and their contribution to ongoing operations, continuous improvement and innovation, typically in a public service or business environment.

Creativity and Problem Solving Available at all levels, supported at distance.

The module is designed to provide an opportunity to develop an evaluative approach to the use of creative thinking and problem solving techniques so that the learner is able to improve their personal performance and their contribution to workplace impacts, improvement and innovation, typically in a public service environment.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://ec.europa.eu/cip/ict-psp/index_en.htm&ei=5NJZVYzlM6LW7AbT3YHADw&bvm=bv.93564037,d.ZGU&psig=AFQjCNF6nG1282Z8011_3x1cKb2LkFpYZg&ust=1432036413048190

http://www.google.co.uk/imgres?imgurl=https://www.rickscloud.com/wp-content/uploads/2014/05/a-creative-secret-to-problem-solving.jpg&imgrefurl=http://pixgood.com/creative-problem-solving-examples.html&h=211&w=330&tbnid=Fl8XtwWxcHJ1KM:&zoom=1&docid=eR9jGKxwcj7FSM&hl=en&ei=kNJZVaf6Dsng7AbUnIHYCg&tbm=isch&ved=0CEAQMygWMBY



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Information and Knowledge Management Available at all levels, supported at distance.

The module is designed to provide an introduction to key issues in the management of information and knowledge in an organisational environment so that the learner is able to improve their personal performance and their contribution to the evolution of new systems and application of best practice in the context of the improvement of public services, and business generally. It includes:

Concepts and principles of Information Management

Organisational, human and managerial issues arising from ICT

Information strategies and policies, the Government or business context and the information society

Policy context, issues and practical issues associated with e-commerce in business or government

Knowledge management in the context of the ‘learning organisation’.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.lookfordiagnosis.com/mesh_info.php?term%3DKnowledge%2BManagement%26lang%3D1&ei=n9NZVaLsFIPN7QbHj4GQBQ&bvm=bv.93564037,d.ZGU&psig=AFQjCNEiuuqCisAjcAfBb_XMPqk-MjIj-g&ust=1432036622526109



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Exit Review and Forward Planning Available at levels 5, 6 and 7, supported at distance.

This module is designed to encourage students to reflect upon their pathway of learning on the WBIS programme as a whole, contextualising their learning and personal development. For those choosing this option, it is typically the final module they will undertake before their pathway is complete. Students are encouraged to consider progress and identify themes arising from their study on WBIS and to consider future personal and professional development opportunities in the light of their learning experiences on the programme. They are also encouraged to think more widely by considering their impact on their workplace and its organisational development over this time. Because of this, facilitation of learning is personalised and one-to-one, with students being encouraged to think critically about their achievements and future opportunities, linking back to when they first entered the programme.


http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0CAcQjRw&url=http://www.vrmintel.com/exit-strategy-ensuring-top-dollar-vacation-rental-management-company/&ei=edNZVdSNK6-y7Qbjr4LoDQ&bvm=bv.93564037,d.ZGU&psig=AFQjCNF8XxdLyBUIXp0C0QFX8DaUjekhIA&ust=1432036595443539

Documents

Work Based & Integrative Studies Module Catalogue Catalogue2017.pdf · 1 Work Based & Integrative Studies Module ... 26 Services and ... Maximising the learning from real work activity