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“Women's Progress at Top Management Levels” 1
XI Congreso Internacional de la
Academia de Ciencias Administrativas A.C. (ACACIA)
“Women's Progress at Top Management Levels”
Mesa del trabajo: Liderazgo, Capital Humano y Comportamiento Organizacional
Leticia RamosGarza., Ph.D.
Instituto Tecnologico y de Estudios Superiores de Monterrey
Division de Administracion y Finanzas
Eugenio Garza Sada 2501 Sur
Col. Tecnológico
Monterrey, N.L.
México CP 64849
Tel. 52 81 8358 1400 ext. 4336, 4339
Profesora y Directora de Investigación y Desarrollo Académico
email: [email protected]
Guadalajara, Jalisco a 22, 23 24 y 25 de mayo de 2007
“Women's Progress at Top Management Levels” 2
Abstract
This study includes a brief review and analysis of the existing
literature of the progress made by women at top management levels and
results from a twopronged research design, composed of a quantitative
(survey, n=232) and a qualitative (interview, n=29) component. First, I will
take into consideration the theme ‘leadership traits’, to address the
characteristics a successful manager should have. Furthermore, I will
outline the theme ‘women's adaptation to maleoriented occupations’.
Second, I will explore several differential factors that could be influencing
the hierarchical level and number of promotions of females within an
organization. Third, I will analyze the organizational barriers and
discrimination against women at the workplace. Finally, I will close with
findings of the study, some general discussion and final conclusions. It is
important to mention that this paper uses the concepts leader and manager
interchangeably.
“Women's Progress at Top Management Levels” 3
If we consider that it was almost nonexistent 30 years ago (Dipboye, 1977),
research on women at work has made double progress forward in understanding
the role of women in modern organizational life (OlivasLuján & RamosGarza,
2006). The purpose of this study is to unfold this progress and to determine the
possible factors that could be positively incluencing the development of this
phenomenom.
The family model that we can consider as the traditional one, described the
husband as the breadwinner and the wife as the homemaker (OlivasLuján &
RamosGarza, 2006, Hall & Hall, 1980; Piotrkowski, Rapoport, & Rapoport, 1987).
Actually, the economic pressures of inflation (Lee & Kanungo, 1984) and the social
psychological need ‘to develop one's selfidentity’ (Nieva, 1985) are encouraging
women (1) to take a more active role outside the home, (2) to pursue fulltime
careers, and (3) to participate more widely in society in general (Cooper,1981).
During the 1970's, women made significant progress in moving into occupations
traditionally dominated by men. Blau and Ferber (1987), when they compare
figures noted that the representation of women increased through the years: in
lawyers, operations and systems researchers and analysts, pharmacists, and
veterinarians. Similar increases have occurred in executive, administrative, and
managerial positions. In 2005, INEGI (2005b) reported that there were
approximately 105 million Mexicans, of whom 51% were women. The Mexican
Constitution prohibits employment below the age of 14; INEGI therefore tracks
employment conditions and intentions of Mexican residents aged 14 through 65
(the “economically active population,” which excludes individuals within those ages
who are not interested in or capable of being employed because of academic,
family, sickness, or other reasons). Thus, almost 43% of the national population is
considered to be part of the economically active population. About 16.9% of
Mexico’s women are below working age and less than 3% are older than 65.
However, the traditional female roles of wifehomemaker and mother –along with
lack of work opportunities—interact so that only 35.3% (almost 15 million) of
Mexican women, compared to 74.6% (over 27 million) of men of working age are
“Women's Progress at Top Management Levels” 4
part of the workforce (INEGI, 2004c). It is also encouraging to note that data on
the percentage of women in college and in medical school, law school, veterinary
school, and dental school indicate that this trend may continue (Punnett, 2006; Rix,
1987).
As management theory pays closer attention to organizational culture, it
becomes apparent that work contexts vary in the degree to which they accept the
promotion of women into managerial ranks. Women concentrate in lower and mid
level management positions with very few women at the highest levels of the
organization (Freedman, 1988). It is important to have in mind that women are
younger and have fewer years of service within each position they hold than men
do, and women receive lower pay and do not supervise as many employees as
men. This condition describes analysis results of Arizona, Texas, Utah, and
California (Halc and Kelly, 1989).
The progress that has occurred at the lower levels of management for
women has not continued up the ladder. It is easier for women to obtain positions
at lower levels of the organizations these days, but these positions often prove to
be holding patterns for them. Indeed the rise of women in the labor force over the
past twenty years is largely due to a dramatic increase in the number of women in
the force.
Different authors have determined that, in many countries, working women
concentrate in four main industries: community services, wholesale and retail trade;
manufacturing; and finance property and business services (Still, 1988). We still
regard as something out of the ordinary, the appointment of a woman to a senior
middle management position.
To
determine the impact of several factors to women's progress at top management
levels, I will unfold the themes described below.
First, as a critical start, I will take into consideration the theme 'leadership traits', to
address the characteristics a successful manager should have. Furthermore, I will
analyze the theme "women's adaptation to maledominated occupations". Second,
“Women's Progress at Top Management Levels” 5
I will explore several differential factors that influence the hierarchical level and
number of promotions of females within an organization. Third, I will analyze the
organizational barriers and discrimination against women at the workplace. Finally,
I will sum some conclusions regarding these relevant issues.
Leadership Traits
Many
authors believe that qualities associated with leadership such as dominance,
assertiveness, competence, status, intelligence, and high levels of participation
match male sexrole stereotypes (Hollander, 1964; Homans, 1950, McKee &
Sheriffs, 1957; Rosenkrantz, Vogel, Bee, Broverman & Broverman, 1968). On the
other hand, we can characterize women as having traits such as submissiveness,
passivity, and dependence, characteristics that do not resemble leadership
(Rosenkrantz et al., 1968; McKee & Sheriffs, 1957). In 1967, Douglas McGregor, a
wellknown organizational theorist, described the model of a successful manager in
our culture as 'a masculine one. The good manager is aggressive, competitive,
firm, just. He is not feminine; he is not soft and yielding or dependent or intuitive in
the womanly sense. The very expression of emotion is widely viewed interfere with
effective business practice.'
Most authors believe that if women cannot be seen as leaders, their chances
of climbing to top management positions are diminished. Natalie Porter et al.
(1983) showed that women are unlikely to be seen as leaders. We can clearly see
as leader of his group, a man seated at the head of the table in a mixed sex
group, but we can ignore a woman occupying the same position. Porter
hypothesized, that sex stereotypes still control social judgments, and that
discrimination operates nonconsciously and in spite of good intentions.
Furthermore she stated that becoming a leader depends on acting like a leader, but
it depends even more directly on being seen as a leader. Hollander (1984)
described the attribution of leadership status to an individual as determined by the
expectations of perceivers as well as by the individual’s behavior. He determined
that expectancies for women do not match those for leadership. Campbell’s theory
“Women's Progress at Top Management Levels” 6
suggests that stereotypes themselves cause discrimination, regardless of
conscious prejudice. The pattern of evidence suggests that while conscious
attitudes are shifting rapidly, their nonconscious underpinnings may be slower to
change (Epitropaki & Martin,2005).
Heilman and Block (1989), found a strong concurrence between the ratings
of men and the ratings of successful managers, and only a weak concurrence
between the ratings of women and the ratings of successful managers. Moreover,
we view successful managers as more similar to men than to women on attributes
considered critical to effective work performance such as leadership ability, self
confidence, objectivity, forcefulness, and ambition. These findings, consistent with
earlier reports (Basil, 1972; Bowman, Worthy, & Greyser, 1965), indicate that we
do not believe that women possess the qualities essential for success in
management positions. These results make clear that descriptions of women, in
general, are still far less congruent with descriptions of successful managers than
are descriptions of men.
Women's adaptation to Maledominated Occupations
Psychological research on occupational segregation tends to emphasize the
socializing influences that begin to shape motives for both sexes early in childhood
and that eventually lead to divergent career paths for men and women. The
socializing variables that we can propose as relevant to the early emergence of
work values leading to different occupational choices for men and women are too
many. Some relevant ones that we can mention are: early family life, macro
societal influences, educational system and personality characteristics (Gomez
Mejia, 1990).
Early Family Life
Researchers have identified a host of family characteristics that appear to
have an effect on the workrelated values of men and women. These include
parental work values (Frieldlander, 1965; Kohn & Schooler, 1973; Wollach &
Goodale, 1971), the parent's social origin (Blau & Duncan, 1967), the attitude of
the father towards the daughter (Goodale & Hall, 1976), the working role provided
“Women's Progress at Top Management Levels” 7
by the mother (Depree, 1962), and the cultural values of the family (Hall, 1976).
Two major work value dimensions have repeatedly been identified in the literature.
First, contextual values concern the importance of rewards derived from the job but
external to the work itself (job security and working conditions). Second, in
contrast, task related values involve rewards obtained directly from work
experience (responsibility and challenge), (GomezMejia, 1990). More research
has to be done to determine the differences in work values of men and women and
how they affect succesful leadership.
Macro Societal Influences
Other researchers have focused on the effect of broad societal forces in
developing and shaping the norms and values of both sexes that are then reelected
in occupational segregation. The theoretical formulations used to explain how the
societal norms channel the sexes into different career paths include the notions of
congruence between sex roles and personal behavior (Hall, 1976), expectancy of
social punishment upon success for women (Horner, 1972); power imbalance
between the sexes (Cromie, 1981); use of stereotypes in selection decisions and a
socially sanctioned dilemma between family life and a demanding career (McClure
& Piel, 1978). It will be helpful, to first determine what are the real expectancies of
women that made it to higher ranks.
Educational System
Some investigators look at the school system as being primarily responsible
for directing members of both sexes into different occupational paths. Authors cite
in numerous studies, the lack of support and encouragement for women choosing
nontraditional careers on the part of faculty and counselors (Goodale & Hall, 1976;
Weisman et al., 1978; Ahrons, 1976). Others focus on peer's attitudes as
determinants of a women’s general conception about what is an appropriate
occupational role (Dement, 1962; Rosen & Jerdel, 1973; Tangri, 1972). On the
other hand, mothers with more education show greater commitment to participate in
the workforce. More than one in two mothers who had at least some posthigh
school education or above were economically active (3.29 of 6.04 million, or
“Women's Progress at Top Management Levels” 8
54.5%), followed by 37.6% of mothers with completed highschool (1.59 of 4.22
million), then 33.2% for mothers that had finished elementary school and had some
highschool (2.36 of 7.09 million), 30.6% of mothers that had not finished
elementary school (1.62 of 5.31 million), and 26.6% of mothers with less education
(1.00 of 3.76 million).
Personality Characteristics
Authors propose as determinants of different occupational choices for men
and women, internal psychological processes evolving through childhood and
adolescence. These processes are opposite in terms of such things as role conflict
resolution (Hall, 1976); bringing congruence between selfperception and reality
(McGrath, 1976); adjustments of aspiration level to a realistic career expectation
(Fottler & Bain, 1980); and need to maintain a feminine selfconcept (Crawford,
1978).
In other words, this paradigm leads to the conclusion that we have already
molded a woman's work orientation, prior to entering the occupational world, and
that we can explain on the basis of preemployment values and attitudes, much of
the observed occupational segregation between the sexes (GomezMejia, 1990).
In this study, it is important to outline, that congruent with other authors, we
found a positive relationship between having the proposed leadership traits and
women’s progress. Women that have been successful in top management
positions, possess the leadership traits related to male sexrole stereotype,
different to the believed characterization related to women as having traits such as
submissiveness, passivity, and dependence, characteristics that do not resemble
leadership (OlivasLuján & RamosGarza, 2006). Many of them, believe that to be
a successful manager you need to be aggressive, competitive, firm, just not
feminine, not soft and not yielding or dependent or intuitive in the womanly sense.
Findings of this study, support this way of thinking, making it difficult for women to
be seen as leaders. Moreover, we view successful managers, generally, as more
similar to men than to women on attributes considered critical to effective work
performance, such as leadership ability, selfconfidence, objectivity, forcefulness
“Women's Progress at Top Management Levels” 9
and ambition. Making us clear that descriptions of women, in general, are still far
less congruent with descriptions of successful managers than are descriptions of
men.
Research tends to emphasize that socialization influences lead to divergent
career paths for men and women. That there are many socializing variables that
have been proposed as relevant to the early emergence of work values leading to
differential occupational choices for men and women. Some examples cited are
early family life, macro societal influences, educational system, and personality
characteristics. After reviewing them, they lead us to conclude that a woman's work
orientation has already been molded prior entering the occupational world, and that
much of the observed occupational segregation between the sexes can be
explained on the basis of preemployment values and attitudes. An area of
opportunity for research, to determine the differences in work values of men and
women and how they affect successful leadership. But, what are the
characteristics of successful professional women?
Factors Influencing the Hierarchical Level and
Number of Promotions of Females Within an Organization
As managers, executive women and men seem to be virtually identical
psychologically, intellectually and emotionally. Women and men do not differ in
their ability to memorize, to analyze or to solve problems. Rarely have sex
differences been found in the personality traits of managers, in fact the longer men
and women spend in management, the more similar they become (Dipboye, 1987).
Ritchie and Moses (1983) found that skills needed to advance are the same for
female managers as for male managers (Jenkins, Sharon Rae, 1987).
Even though we can observe similarities, women do not get the same
opportunities as men in organizations, and the higher they go in the organization,
the more obvious this becomes. Men advance up an organizational hierarchy
through a series of promotions but the relationship between number of promotions
and hierarchical level is not as clear for women (Stewart, 1982). Promotion is
“Women's Progress at Top Management Levels” 10
based, not so much on technical, jobspecific competence, as is the case at entry
level supervision, but on the promise of things to be done (to be strategic
integrative, policyoriented decision makers with a long term perspective). Some
authors have found that an alternative for women to advance upward in the
hierarchy, may be the use of informal organizational systems as well as the formal
systems (Stewart, 1982). Women seem to be in disadvantage due to the fact that
decision makers tend to promote people like themselves to positions like theirs;
98% of the time these are men, promoting men (Cahoon, 1991).
There are many factors that affect the hierarchical level and number of
promotions of females within an organization. Some that I considered for analysis
are: socialization experience, job commitment, cognitive differences, women's roles
and motivational processes. Each one of them will be briefly described below.
Socialization Experience
Winter (1988), studied the power motive in women. He brought together
scattered findings from several previous studies and he reported results of re
analyses of existing data sets and further research on new sample of female
subjects.
Winter (1988), believes the socialization experience determines the
channels of expression of power motivation. Overall, the power motive appears to
function in women very similarly to the ways it functions in men. What at first
appeared to be a major sex difference the relationship of power to profligate,
impulse behaviors turns out on closer examination to be strongly affected, in
women, by responsibility socialization experiences associated initially with sibling
position and, later in life, with having children. A brief reanalysis of some male
data suggests that the same is true for men. Thus the differences between
responsible and profligate expressions of the power motive may have to do with
variables that reflect socialization rather than sex as much. Winter, in his analysis,
suggests that sex, as such, is relatively unimportant as a factor affecting power
motivation (Winter, 1988).
“Women's Progress at Top Management Levels” 11
If women entered management via a different career path than did men,
these differential socialization experiences may have contributed to the differences
in current work values. Future research must test conceptual models of gender in
order to understand why these characteristics seem to influence a variety of work
related variables.
Job Commitment
Women with traditional feminine view points often are saddled with
ambivalent feelings. Even those with nontraditional views may experience a
conflict between their personnel beliefs and those of their families and relevant
others. Sexrole conflict does reciprocate negatively with job commitment
(Chusmir, 1982). If the conflict is strong enough, despite a normally sufficient
satisfaction of needs and a high work commitment, the working woman may: (1)
have a propensity to leave her job or (2) continue working (perhaps to satisfy
economic needs), but to do her living off the job. The number of women who cope
with sexrole conflict by leaving their jobs apparently is on decline. Research
evidence clearly points toward diminishing female turnover rates (Chusmir &
Leonarc, 1982).
The research, however, has been inconclusive and frequently contradictory.
Recent evidence suggests that, we may explain any differences in commitment
between men and women by other demographic and affective variables such as job
satisfaction rather than commitment (Aranya, Kushnir, & Valency, 1986). Since
these other affective reactions could be due to differential rewards and perceptions
of those rewards, it is unclear what role, if any, actual job commitment plays.
Cognitive Differences
Differences in the interface between work and family stages (Schein, 1978)
or in selfdefinition of career achievement (Driver, 1979) may also account for sex
differences in career progression. Maccoby and Jacklin (1974) reviewed the
enormous literature on psychological gender differences. In particular, they
concluded that three cognitive gender differences were 'wellestablished': females
have greater verbal ability than males, and males have better visualspatial ability
“Women's Progress at Top Management Levels” 12
and better mathematical ability then females. Wherman (1978) rereviewed the
evidence on cognitive gender differences and pointed out that even for these
supposedly well established differences, the magnitude of the gender difference
was very small. The main conclusion that can be reached from Shibley's (1981)
analysis is that gender differences in verbal ability, quantitative ability, visual
spatial ability and field articulation reported by Maccoby and Jacklin (1974) are all
small. Gender differences appear to account for no more than 1%5% of the
population variance. The difference in means is only about one fourth to one half
of a standard deviation. Generally, it seems that gender differences in verbal
ability are smaller and gender differences in spatial ability are larger, but even in
the latter case, gender differences account for less than 5% of the population
variance (Shibley, 1981).
The answer to the question about whether men and women's career
advancement are more alike or more different depends very much on how you pose
the question. Much as asking whether the glass is half full or half empty, we can
answer by one's sense of differentness, rather than by objective indicators.
A study of standardized aptitude tests given among 1947 and 1980 found
that gender differences in most cognitive abilities have declined, and, many are
now virtually nonexistent (Feingold, 1988). A related social and structural view of
organizations also suggested that occupational sex typing resulted in higher
concentrations of women in jobs traditionally held by women, specially those with
weak power bases in organizations (Kanter, 1977). Women, in turn, recognize the
lack of opportunity in many of these situations and, they adjust their aspiration
levels downward to match the jobs and career paths that appear to be available to
them. Managers undoubtedly also possess welldefined schematic representations
of managerial work and the role of women in organizations (Shibley, 1981).
Women Roles
Family obligations restrict women's freedom. The women who make it to the
upper ranks are much less likely to have children for whom they are responsible
than are men who make it to similar ranks. In other words, if a woman has
“Women's Progress at Top Management Levels” 13
restrictive family obligations, she simply does not get promoted to managerial jobs.
If a man has such obligations, he has a wife who takes care of house
responsibilities while he works.
Brenner (1988) indicates that women in managerial roles within the current
organization place more importance on the content and challenge of their jobs and
on the degree of recognition provided for good job performance than did men.
Many authors believe that in our sexsegregated labor market, most
traditionally female occupations involve work with people. For example, teaching,
specially in college, may make fewer problematic interpersonal demands than most
other traditionally female careers but less than many traditionally male careers.
Chusmir (1984,1985,1986) suggests that working women have a need for
power that is comparable in magnitude to men, and they often have even stronger
socialized power needs. We can perceive women as having generally superior
interpersonal abilities, leading firms for which these abilities are critical to seek
competitive advantage by having more women managers (Harriman, 1985).
Motivational Processes
Bartol and Martin (1987) found that male MBA students had higher levels of
motivation tomanage (Miner, 1977) than female MBA students. Parttime female
students had the lowest motivationtomanage scores. Though the differences
could be due to the strong genderrelated items included on the forced choice form
of the Miner Sentence Completion Scale, the authors rightfully argued that future
studies should explore the possibility that these results reflect both genuine sex
related differences in motivationtomanage and altered expectations of success
(Brown, 1984).
Many factors influence the hierarchical level and number of promotions of
females within an organization. Even though women and men are similar in several
abilities, men advance up an organizational hierarchy through a series of
promotions but the relationship between number of promotions and hierarchical
levels are not clear for women. Women seem to be in disadvantage due to
tradition, managers tend to promote people like themselves to positions like theirs.
“Women's Progress at Top Management Levels” 14
An alternative for women's progress consists of being able to use the informal
organizational systems as well as the formal systems to advance upward in the
hierarchy.
Although men and women have more similarities than differences, we tend
to exaggerate in their importance, the differences because they are noticeable.
They result from the differentness that characterizes male and female relations and
we manifest them, in family obligations; availability of mentors; and methods of
interpersonal relations (Guy, Mary; 1991).
Some of the factors that influence the progress of women at top
management levels are socialization experience, job commitments, the cognitive
differences and the diversity in women's roles. Furthermore, we will analyze each
one of them.
If women entered management via a different career path than did men,
these differential socialization experiences may have contributed to the differences
in current work values. A theme that we can consider as an opportunity for future
research is “differences in work values”.
In my consideration Winters analysis, would have important practical
consequences if we confirm it with future research, specially, research with
subjects other than college students or college educated adults. Many social
theorists and critics are concerned about protecting society from the bad effects of
profligate power while encouraging the benefits of responsible leadership.
Women can experience conflict between their personal beliefs and those of
their families and relevant others. If the conflict is strong enough, despite a
normally sufficient satisfaction of needs and a high work commitment, the working
woman may take into consideration several alternatives not very attractive to the
company. I believe that we can not generalize with this respect. We have to do
more research to analyze the relationship between women’s job commitment and
success in the organization.
Differences in the interface between work and family stages or in self
definition of career achievement may also account for sex differences in career
“Women's Progress at Top Management Levels” 15
progression. We can establish several cognitive gender differences: (1) women
have greater verbal ability than men; (2) men have better visualspatial ability than
women; (3) men have better mathematical ability than women. We have to do
future research to objectively answer the question about whether men and women's
career advancement presents significant differences.
Actually, family obligations restrict women's freedom. Women who make it
to the upper ranks are much less likely to have children for whom they are
responsible than are men who make it to similar ranks. Women have to play a
diversity of roles. Studies indicate that women in managerial roles within the
organization place more importance on the content and challenge of their jobs and
on the degree of recognition provided for good performance than did men. In my
consideration, this could be very attractive to companies that are continuously
changing to adapt the conflicting environment.
Some authors have determined that men had higher levels of motivation to
manage than women. More research has to be done, not only with MBA students
to prove this enigma.
In addition, as research in organizational behavior and human resource
management expands into other areas such as international management, the
need to look at sex differences in these domains has been increasing.
In this study, we can conclude that it is difficult for women to progress at top
management levels due to several factors. Some that we can mention are: the way
women's are perceived as leaders, their personal characteristics, their adaptation
to maledominated occupations, their socialization experience, the degree of job
commitment, the cognitive differences, the diversity in roles and the motivational
processes. Furthermore, to detail more this issue, we can describe some
organizational barriers and discrimination against women that make it difficult for
women to progress at higher ranks.
Organizational Barriers to Women
We can view from at least two perspectives, barriers to women's progress at
the workplace. First, we may see obstacles residing within women themselves,
“Women's Progress at Top Management Levels” 16
their own attitudes and motivations may impede high levels of achievement
(O'Leary, 1974; Stein & Bailey, 1973). Second, we many find obstructions in
external factors, in organizational structures, general stereotypes, and in attitudes
of women's peers and superiors (Kanter, 1977; Terbor, 1977). Some of the
organizational barriers or obstructions that influence the progress of women at top
management levels that this paper will analyze are recruitment and selection, task
assignment, performance appraisal, promotion, pay, and institutional barriers.
Recruitment and Selection
One of the major obstacles that women have to face to progress at top
management levels in our organizations is recruitment and selection. What occurs
are biases in decisions about how, where and when positions are advertised, which
tend to favor traditional sources, and this is often compounded by the nature and
format of the advertisements themselves. What we use in the past becomes the
norm for what shall be used in the future. As a consequence, a focus on women or
an appeal to women in particular is lost, unless potential women candidates follow
the male norm, and respond to targeting which has traditionally been focused on
men, specially at the senior levels. For example, in many of our organizations,
particularly at the professional and executive levels, much of the recruiting process
occurs informally, with key candidates already identified through an old men’s
network, and selected for interviews before any formal announcement of the
position is made (Cahoon, 1991). The male bias extends to selection outside the
management context. Lae, Upchurch, Corwin, and Grossnickle (1975) for example,
found that male applicants for scholarship funds were judged as more intelligent
and more likable than their female counterparts. Likewise, Deaux and Taynor
(1973) found that, in general, male applicants for a studyabroad program were
favored over identical female applicants.
Task assignment
Differential task assignments between men and women are often a cause for
institutional sex bias (Dipboye, 1987). Clearly, men, particularly at the professional
and managerial levels, are responsible of assignments that are more central,
“Women's Progress at Top Management Levels” 17
critical, visible, and relevant to the task and organizational priorities (Kanter, 1977).
Women generally, are responsible of less important tasks, projects and clients.
The relative lower value assigned to these tasks becomes justification for lower
performance ratings, lower compensation and for being passed over for promotion.
Gender bias in task assignments has clearly resulted in stereotypic undervaluing of
women in organizations (Cahoon, 1991).
Performance Appraisal
One potential external barrier to women at work is prejudicial external
evaluation of their qualifications and performance. Although, we supose employee
evaluation to be objective and meritbased, there is extensive documentation of
frequent deviation from these ideas (Kane & Lawler, 1979; Guion, 1965). The sex
of the person being evaluated clearly influences their performance appraisal. Men
consistently predict higher performance for themselves than do women. Women on
the other hand tend to underestimate their performance (Colwill, 1982). An
important factor in the validity of gender biased performance appraisal relates to
the degree to which we can actually define task and objectives, and measure
performance (Cahoon, 1991).
Three factors affect the operation of sexrelated evaluation bias. First, the
level of inference required of the evaluator relates directly to the occurrence of pro
male bias. Second, sexrelated bias may be a function of sexrole incongruency in
the particular contexts in which we make the evaluation. Third, the level of
qualification or performance involved, affects the operation of evaluation bias
(Nieva, 1980).
In those situations in which good performance is hard to define objectively,
subjective evaluations occur, and sexstereotyping introduced. Conversely, when
we clearly specify goals and tasks, performance evaluation is much more objective
(March 1984). At levels of supervision, when daytoday work is dependent upon
technological competence, performance measure is relatively gender neutral. The
sex of the candidate has little to do with the evaluation. As one progresses up the
organization, the criterion for assessing competence becomes increasingly vague,
“Women's Progress at Top Management Levels” 18
what we will measure and how, are less and less clearly defined, resulting in
increasingly subjective decision making. Often organizations only consider the
past 3 or 5 years in determining the competency of an individual for a particular
position. This effectively excludes women of child bearing age, who choose to
have children, and whose consecutive years of experience may not meet the norm,
but whose cumulative years of experience may be more than sufficient for the
required position (Cahoon, 1991).
We stereotype men as being more capable of handling increased
responsibility, authority and autonomy than women (Heilman, 1983).
Promotion
Some authors see a similar promotion process operating for men and
women. For example, Yorks (1976) believes that identifying and applying behavior
that contributes to mobility within the corporate political system is a basic problem
facing all managers. According to Kanter, women occupy roles in complex
organizations that are different from those of men. She states: 'Most women in
business have found their management opportunities in low uncertainty, non
discretionary positions . . ., in expert rather than decision making roles'. We find
them in those areas . . . where we can remove them from the interdependent social
networks of the corporation’s principal operations, 1977. Managers tend to
carefully guard power and privilege for those who fit in, for those they see as their
kind. Mostly, managers are men, we tend to exclude women from power and
privilege. Some researchers argue that we can not systematically exlude women
from power and privilege because of their sex but, because they have not been in
managerial positions in organizations as long as men (Jablin, 1980), women have
not had the time to advance as far as men. Now the question is: If we control the
amount of education, age, and tenure in an organization, are there significant
differences in hierarchical level and number of promotions for males and females?
Some authors believe that: Women spend more time in each promotion rank
than do men. We stuck women in their career ladder and often bit an invisible
glass ceiling. (Hymowitz and Schellard 1986; Morrison et al, 1987). We see
“Women's Progress at Top Management Levels” 19
women as less mobile in administrative positions (Cahoon, 1991). For promotion,
women perceive a greater risk from failure than do men. Women get discriminating
questions in interviews. For example: Do you have children? What arrangements
have you made for their minding? Will your husband approve of your business
travel?
Pay
Women are the primary occupants of the secondary labor market. This is
the term given to a job market that has low wages, poor working conditions, few
opportunities for advancement and little job security (Still, 1988). Although, we
supose equal pay to be a reality of the day, this is not the case (Cahoon, 1991).
In 1987, 56% of women were working compared to 31% in 1950. During this
time, the percentage of working men declined slightly from 80% in 1950 to 78% in
1987 (US Department of Commerce, 1975; US Department of Labor, 1987).
Working women in 1986 earned 70% what a man made (US Department of
Commerce, 1987) compared to between 57 and 60% for the period 19601980 (Rix,
1987).
In 1988, the average earnings of female managers were only approximately
60% of those of male managers (Jacobs, 1992). One explanation for this
differential is that companies may get away with lower pay for women because the
supply of qualified female candidates exceeds the number of management job
openings that companies are willing to have (Blau, 1984; Pfeffer & DavisBlake,
1987; Folbert & Oberfield, 1991).
Even if women successfully enter jobs that have traditionally paid well, there
is some evidence that if too many women enter a particular field, then salaries will
decline. Pfeffer and DavisBlake (1987) examined the effect of the proportion of
women on salaries for college administrators. They found an inverse relationship
between the proportion of women and the salaries of both men and women. Their
results support an institutionalization approach that suggests that at the point
where work becomes defined as women's work wages will decrease.
Institutional Barriers
“Women's Progress at Top Management Levels” 20
First of all, it is important to define the concept of institutional barriers. We
can consider them practices in the organization that allow men to make mistakes,
whereas we spotlight women and their mistakes are more obvious due to their lack
of numbers. Women are not able to learn on the job with the same case as men
(Shakeshaft, 1991). Organizations are much more likely to take a chance on an
unknown male than on an unknown female. We often give men more opportunities
for informal leadership, to head committees, make presentations, and therefore
have more opportunities to be visible (Shakeshaft, 1991). Various institutional
practices and procedures have developed over time that make it difficult for women
to take part or participate equally in the institution’s programs of employment
opportunities. Organizations inevitably fail to take the career aspirations of women
as seriously as those of men. Stereotypic views of female career paths and career
commitment result from the implicit belief in the male career model. The typical
career path of women is different. First, women tend to take longer in making their
initial career decisions. Typically women make career decisions among 25 and 35
while men make their decisions between age 18 and 28. The socialization process
for men and women are different. Men and women talk differently, women tend to
be more tentative, men tend to interrupt more often. They talk of different things,
families versus sports. Men are more activity oriented, women more talk oriented.
Men view trust and loyalty as most important ingredients in building a team.
Women tend to view competence as the most important ingredient. Men tend to
learn by sharing and activity, while women learn more by talking together. (Cahoon,
1991)
When we analyze the case of a lone woman entering a small group of male
professionals, she usually does not realize that we felt she is trespassing, or
resents and rejects this notion. She wishes to be accepted with full membership,
with the right to express herself freely, and compete actively for status according to
her professional merits. Often, however, she has not resolved internal conflicts
about her sex role. Feminine socialization, described at length by many writers,
trains her to value passivity, helplessness, and show of feeling. In dealing with
“Women's Progress at Top Management Levels” 21
men, we suppose a traditionally feminine woman shall take care of, avoid
competition, and emphasize her sexuality. Horner (1975), shows that most women
are afraid of success, specially when achieved in competition with men. To
succeed professionally, a woman must reevaluate her feminine traits, and become
independent, assertive, and competent. A professional peer group containing a
solo woman faces difficult problems. We can lower the productivity of the company
by conflicts over the woman's role. Administrators setting up Tgroups or working
groups would be wise to avoid lone women members, they shall at least include
two or three women. (Wolman, Carol & Frank, Hal; 1975)
Psychologist Steven Berglas (1992) thinks, we can position the female style of
leadership for hard times. "In an era when the need to motivate is so important,
women will do better because they are nurturers and valuedriven," he says, "and
at a time when the corporation needs restructuring, women will be able to do so
because they operate in webs rather than pyramidshaped hierarchies." (Billard,
1992)
In this study, we can conclude that to progress at top management levels,
women have had to face several difficulties. Some authors believe that most of
them are difficulties due to organizational barriers and discrimination that women
have to face.
We can consider it one of the main obstacles that women have to face to
progress. What occurs are biases in decisions about how, where and when to
advertise positions, which tend to favor traditional sources. What we have use in
the past shall be used in the future. As a consequence, a focus on women or an
appeal to women in particular is lost.
Differential task assignments between men and women are often a cause for
institutional sex bias. In my consideration this is a weak point, where we have to do
something. It is not comprehensive, why men receive critical, relevant assignments
and women receive less important tasks. That provokes lower performance
ratings, lower compensations and for being passed over for promotion.
“Women's Progress at Top Management Levels” 22
The sex of the person being evaluated influences their performance
appraisal. In those situations in which good performance is hard to define
objectively, subjective evaluations occur, and sexstereotyping introduced. I
believe that it is important to recall that as one progresses up the organization, the
criterion for assessing competence becomes increasingly vague. What we
measure and how, are less and less clearly defined. Not agreeing with Heilman
where he says that we stereotype men as being more capable of handling
increased responsibility, authority and autonomy than women.
Most women in business have found their management opportunities in low
uncertainty, nondiscretionary positions, in expert rather than decision making
roles. We can find them in those areas where we remove them from the
interdependent social networks of the corporation's principal operations. Because
most managers are men, we tend to exclude from power and privilege. A question
that we can still not answer is: If we control, the amount of education, age and
tenure in an organization, are there significant differences in hierarchical level and
number of promotions for males and females? I agree with Hymowitz & Schelland
where they say that organizations tend to stop women's progress and often bit an
invisible glass ceiling.
Working women earn less than men. In 1988, the average earnings of
female managers were only approximately 60% of those of male managers. I
believe this is due to the supply of qualified female candidates that exceed the
number of management job openings that companies are willing to have. Even if
women successfully enter jobs that have traditionally paid well, there is some
evidence that if too many women enter a particular field, their salaries will decline.
They are practices in the organization that allow men to make mistakes,
whereas we spotlight and their mistakes are more obvious due to their small
number. I believe organizations inevitably fail to take the career aspirations of
women as seriously as those of men. One of the problems Horner mentioned
shows that most women are afraid of success, specially that achieved in
competition with men. In my consideration a woman, to succeed professionally,
“Women's Progress at Top Management Levels” 23
must reevaluate her feminine traits, and become independent, assertive and
competent.
Method of the Study
This study contributes partially (Mexico’s analyses) to test some of the main
effects of the proposed empirical model. The results of the complete proposed
model, can be find in the book Succesful Professional Women of the Americas,
organized in thirteen chapters based on the applications of 1,100 questionnaires
and 300 interviews of women from different countries Mexico, United States,
Canada, Brazil, Argentina and Chile, that have accomplished top management
levels.
The quantitative survey was answered in Mexico by a total of 287 women,
but 54 surveys were deleted from the analyses for various reasons (e.g.,
respondent was born or working outside of Mexico, her business was younger than
three years of age, she was not a manager of managers with subordinates, or other
conditions for inclusion in the study were not met 1 ) for a total 233 usable surveys.
The average respondent to our study was 43 years old (S.D.: 10.25). A sign of
these women’s work success is that, on average, they reported average yearly
earnings of $42,114.80 USD, in a country where the per capita Gross National
Income was $6,230.00 USD (World Bank, 2004); said differently, these women
made 6.76 times the Mexican per capita Gross National Income for 2003 on
average.
The quantitative component was generated from twentynine women that
participated in personal interviews; most of these women also answered the survey.
Interviews are a very expensive way to obtain information, but a major advantage is
that they also offer a very rich and detailed way to gain a better understanding of
the phenomena under study.
General Discussion and Conclusions
“Women's Progress at Top Management Levels” 24
While Mexican women’s work situation has improved in the recent past,
there is still a long way to go before we can consider that their contribution to the
nation’s competitiveness is equitably structured and recognized (OlivasLuján &
RamosGarza, 2006). The family model has changed through the years. The
traditional one considered the husband the breadwinner and the wife as the
homemaker (Hall & Hall, 1980; Piotrkowski, Rapoport, & Rapoport, 1987). Now a
days, the economic pressures of inflation (Lee & Kanungo, 1984) and the social
psychological need ‘to develop one's selfidentity’ (Nieva, 1985) are encouraging
women (1) to take a more active role outside the home, (2) to pursue fulltime
careers, and (3) to participate more widely in society, in general (Cooper, 1981).
As management theory pays closer attention to organizational culture, it
becomes apparent that work contexts vary in the degree to which they accept the
promotion of women at top management levels. We can determine that women
concentrate in lower and midlevel management positions with very few women at
the highest levels of the organization (Freedman, 1988). Why are few women
responsible of the highest levels of an organization? Why organizations stop
women's progress at top management levels? After reviewing the exiting research
I can conclude that discrimination against women exists, even though some
progress has been done at midlevel management. It is important to take into
consideration: first, many authors relate leadership traits with a male sexrole
stereotype, considering that we can characterize women as having traits such as
submissiveness, passivity, and dependence, characteristics that do not resemble
leadership. Many of them, believe that to be a successful manager you need to be
aggressive, competitive, firm, just not feminine, not soft and not yielding or
dependent or intuitive in the womanly sense. Second, women seem to be in
disadvantage due to the fact that decision makers tend to promote people like
themselves to positions like theirs; 98% of the time these are men, promoting men
(Cahoon, 1991). Third, socialization influences lead to divergent career paths for
men and women. Many socializing variables have been proposed as relevant to the
early emergence of work values leading to differential occupational choices for men
“Women's Progress at Top Management Levels” 25
and women. Some examples cited in this paper were: early family life, macro
societal influences, educational system, and personality characteristics. Fourth,
there are many factors that affect the hierarchical level and number of promotions
of females within an organization. Some considered by this analysis were:
socialization experience, job commitment, cognitive differences, women's roles and
motivational processes. Finally, we found several obstructions in external factors,
in organizational structures, general stereotypes, and in attitudes of women's peers
and superiors (Kanter, 1977; Terbor, 1977). Some of the organizational barriers or
obstructions considered in this paper, that influence the progress of women at top
management levels were recruitment and selection, task assignment, performance
appraisal, promotion, pay, and institutional barriers.
We can conclude, that there has been little progress at top management levels.
That women need more time to travel through the hierarchical levels of the
organization. Most of the authors have based their analysis on universities, or women
with some special degree of education. In my consideration, their assumptions could
not be totally valid. More research has to be done, to understand the differences and
similarities due to gender. The results of this strudy, should help both practitioners and
academics to design developmental programs to enable future generations of working
women to achieve even higher levels of success than the women of this project.
“Women's Progress at Top Management Levels” 26
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