Upload
preston-ryan
View
219
Download
1
Tags:
Embed Size (px)
Citation preview
WIRELESS CONNECTIONS &E-COMMERCE
Presentation Credits• “Introduction to Computers” by Peter
Norton• “Using Information Technology” by V.
Rajaraman
10A-3
Wired Internet Connections from your home• Dial-up connections• Broadband connection
• ISDN• DSL• Cable Modems
10A-4
Wireless Internet Connection• Wireless WAN (WWAN)
• Wireless network over a large area• Uses radio signals to transfer data• Speeds range from 1 to 100 Mbps• Antennas required• Subject to atmospheric disturbances
10A-5
Wireless Internet Connection• Satellite services
Image courtesy: http://ctd.grc.nasa.gov
10A-6
Wireless Internet Connection• Satellite services
• Internet access in remote regions• Suitable for home and office use• Needs a VSAT at the client
• Very Small Aperture Terminal• Connects to the satellite
• Modem connects to the VSAT• Geostationary satellites move with a speed
equal to that to Earth’s rotation
10A-7
Wireless Internet Connection• Wireless LANs (WLAN)
• Network without wires• Connects to a broadband LAN connection• WAP are wired directly into the LAN• Nodes use wireless
10A-8
Wireless LAN
10A-9
Wireless Internet Connection• Wireless security
• Crucial to protect wireless transmissions• Encryption protects transmissions• Wireless Encryption Protocol is quite weak• Wi-Fi Protected Access is stronger• MAC address of trusted computers• War driving
E-COMMERCE
10B-11
Consumer E-Commerce• Online shopping
• Purchasing through a web site• Also called Business to Consumer (B2C)• List of products is nearly endless• Features
• Searchable catalog• Secure checkout• Customer support page
10B-12
Consumer E-Commerce• Online stores versus brick and mortar
• Brick and mortar implies a physical store• Brick and mortar properties
• Limited hours• Salespeople can offer assistance• Customers can handle the merchandise
• Online store properties• Store is open 24 x 7• Salespeople usually not available• Can only view the merchandise
10B-13
Online vs. Brick and Mortar
Online store catalogOnline store catalog Brick and mortar store experienceBrick and mortar store experience
10B-14
Consumer E-Commerce• Using online catalogs
• Good online stores have a catalog• Products are often arranged by category• Products can be found by keyword• Amazon.com• Buy.com
10B-15
Consumer E-Commerce• Paying for purchases
• Vendors accept several payment methods• Credit cards• Paypal• Electronic Fund Transfer
• May need to create an account• Simplifies shipping• Encourages repeat shopping
Image courtesy: “Introduction to Information Technology” V. Rajaraman
10B-17
Consumer E-Commerce• Getting customer service
• Needed to resolve problems• Understand the policies before ordering• Contact information
• How you contact the vendor
• Return policies• Availability and fee for returning items
• Shipping policies• Charges and fees
• Convenience fees
10B-18
Consumer E-Commerce• Online banking
• Most teller services handled online• Balances can be obtained• Bills can be paid• Access is typically very secure• Not available at all banks
10B-19
Business E-Commerce• Business to business (B2B)
• Business transaction between companies• Accounts for the majority of e-commerce• Initially private networks were used• Common transactions
• Reorder inventory• Purchase stocks• Credit checks
10B-20
Business E-Commerce• Intranets and extranets
• Business partners must work together• Networks must work together
• Intranet uses Internet technologies• Only internal workers can access resources• Use a standard browser to access resources
• Extranets open the Intranet to clients• Clients have password level access• Allows the same abilities as employees
• Very simple to use and setup
10B-21
Business E-Commerce• Telecommuters
• Employee working outside of the office• Connects to the office through technology• Several technologies are used
• Home computer and the Internet• Key card changes passwords often• Encryption is used to protect data
10B-22
Security• Improved security measures
• Before 1998, Web security was nonexistent• Now safer than restaurant purchases• All reputable sites protect their customers
10B-23
Security• Secure web pages
• Allows safe transmission of credit card • Use the secure socket layer (SSL)
• Encrypts data transmission to the server
• Secure pages are easily identified• URL uses https://• Browser status bar shows a closed lock
10B-24
Secure pages
END OF LECTURE