Winter Emergency Response Guide2011-2012

Updated on December 02, 2011

Address 10527-96Street Phone 780.423.2285Website www.bissellcentre.orgTwitter @bissellcentre(BissellEmployment)

ClientsServed All Hours Drop-In BissellCentreEast •Mon-Fri:8:00am-5:00pm •TuesandThurs:Noonhotlunchforwomen (firstthreeweeksofeachmonth--notavailableinDecember) •Sat:noon-4:30pm BissellCentreWest •Mon-Fri:7:00am-5:00pm •Sat:noon-5:00pm •Mon-Fri:lunchisservedat10:00amandafternoonsnackat2:00pm •Sat:lunch/snackservedat2:00pm OtherServices •EmploymentServices:7:00am(780.424.4385) •ChildcareandFamilyServices •MentalHealthCommunityLiaisonProgram •FetalAlcoholSyndromeSupports •ThriftShoppe/CommunityAccessVoucher •Showers •Laundry •FirstthreeWednesdaysofmonth--moviesfrom5:00pm-7:00pm

Bissell Centre

Boyle Street Community Services

Address 10116-105Avenue(drop-inaccessthroughsidedoor)Phone 780.424.4106Website www.boylestreet.orgTwitter @BoyleStreetClientsServed AllHours Drop-In •7Days/week:6:00am-9:00pm •Closeddaily:4:30pm-5:30pm Food •7days/week •Breakfast:7:00am •Lunch:11:30am

Drop-in

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Otherservices •IncomeSupportandOtherSupportServices •RecreationandCulturalActivities •HousingFirstProgram •MentalHealthSupport •YouthDrop-InandSupportServices •FamilyHomeVisitation •ResidentialSchoolSupportProgram •CulturalAdvisorsforAboriginalYouthandAdults •StreetOutreach •SocialEnterprises

Boyle Street Community Services continued...

Crystal Kids

Address 8718-118Avenue Phone 780.479.5283ext227 780.479.5753(“Kids”Line)Website www.crystalkids.orgClientsserved YouthHours FoodforYouth •Mon-Fri:5:00pmdinner •Dailyafterschoolsnacks •Sat:mealmid-afternoon CentreforYouth •Mon&Tues:3:00-8:00pm •Wed:3:00-6:00pm •Thurs:1:30-8:00pm •Fri:3:00-10:00pm •Sat:11:00am-5:00pm Otherservices •FoodBankpick-uplocation(mustcallfoodbankfirst780.425.4190) •OutreachWorker •Literacyprogram

Drop-in

Address 15001-112AvenuePhone 780.761.1900Clientsserved AllServices CulturallyrelevantprogramsincludingCreelanguage,PowWows,traditionalcrafts, foodbank,andhousingreferral

Canadian Native Friendship Centre

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Mosaic Centre

Address 12758FortRoadPhone 780-722-3247Website www.e4calberta.org/mosaiccentre.htmlClientsserved AllHours •Mon-Thurs:1:00pm-9:00pm •Fri-Sun&Holidays:4:00pm-9:00pm Otherservices •Winterclothingandblanketdistribution •Medicalandnutritioncare •Alcoholanddrugrecoveryguidance •Accesstohotshowers,laundry,haircutsandbasictoiletries •Housingplacementandfollow-upsupport •Mailingaddress,telephone,ande-mailaccess •Résumédevelopment •Jobsearchsupport •Computerandlanguageskills •Educationalupgrading •Assistancewithtaxpreparation •Coffee,conversationandcompassion

Jasper Place Health & Wellness Centre

Address 15210StonyPlainRoadPhone 780.481.4001Website www.jphawc.caTwitter @jphawcClientsServed AllHours DropIn •Mon-Thurs:9:00am-5:00pmand7:00pm-10:00pm •Fri-Sun:5:00pm-10:00pm Food •Tuesdays6:00-7:00pm Otherservices •Showers •Computeraccess •Laundry(weekendsonly) •Referrals •Sandwiches,Coffee,andSoup •HealthClinic •All-seasonclothing

Drop-in

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Mustard Seed

Address 10635-96Street Phone 780.426.5600Website www.theseed.caTwitter @themustardseed1(Edmonton,CalgaryandSundre)Clientsserved All Hours Drop-In •Mon,Tues,Thurs,Fri:1:00pm-4:30pm •Mon-Fri:8:00pm-11:00pm •Sat:6:00pm-11:00pm Food •Mon-Fri:5:00pm-9:00pmdinner •Sat:3:00pm-7:00pmdinner ***Note: Zero tolerance of alcohol

Old Strathcona Youth Co-op

Address 10325-83AvePhone 780.496.5947Website www.osys.caClientsserved Youthonly(ages14-24)Hours DropIn •Tues-Thurs:12:00pm-9:00pm •Fri:2:00pm-6:00pm(atcollectivekitchen) •Saturday:2:00pm-6:00pm Food •Fri:2:30pmCollectiveKitchenatHolyTrinityAnglicanChurch(10037-84Ave) Otherservices •Hotbeverages •Snacks •Clothing •Toiletries •Legalassistance •Resumewriting/employmentcounselling •Housingassistance •OutreachnursesandSTDservices(Wedonly) •Arts/craftsandmusicalinstruments •Movienight(Thursdays)

Drop-in

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Address #6,10015-82AvenuePhone 780.414.6040Clientsserved AllHours Food Wed:1:00-3:00pmlunch

Salvation Army Crossroads Community Church (E3C)

Address 11661-95StreetPhone 780.474.4324ClientsServed AllHours DropIn •Mon-Sat:9:00am-6:00pm •Sunday2:00pm-6:00pm

Drop-in

Operation Friendship

Address 9526-106Avenue Phone 780.429.2626 Clientsserved Menandwomenover55yearsold Hours •Mon-Fri:8:00am-6:00pm •Weekendsandholidays:10:30am-6:00pm Otherservices •Rentsandoperates5housingfacilitiesforinner-cityseniors •Referralservices •Outreachprogram •OperatesMcCauleySenior’sDrop-In(freemealsandrecreation--alldays) •Showersdaily •Footcaretwicemonthly •Helpinghandtransportationservice •Housingregistryservice

Food Only

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B’s Diner

House of Refuge

Address 10605-96Street Phone 780.424.6422 (officehours:Mon-Fri10:00am-3:00pm)Website www.efwc.orgClientsserved InnercityresidentsHours Food Sun:3:00pm-5:00pmlunch

Edmonton Family Worship

Food Only

Address 9908-106AvenuePhone 780.422.2018Website www.hopemission.com/services/foodTwitter @hopemissionClientsserved Male,Female,Couples LowtoleranceforalcoholHours Food Mon-Fri •Breakfast:8:00am-8:45am •Lunch:12:00pm-12:45pm •Dinner:5:00pm-5:45pm Weekends&SpecialHolidays •Brunch:11:00am-11:45am •Dinner:4:30pm-5:15pm

Hope Mission

Address 10339A-95StreetPhone 780.983.4123Website www.refugemission.comClientsserved All Hours Food DinnereverydayfollowingGospelservicethatstartsat7:00pm

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Food Only

St. Peter’s Lutheran Church

Address 9606-110Avenue Phone 780.426.1122Website www.therocksociety.caClientsserved All Hours Food Tues/Wed/Thurs:Hotbreakfast7:00am-9:00am

Shelters

Address 10014-105AAvenue Phone 780.429.3470 Clientsserved Maleonly(18-60yearsoldwithnootherresources) Soberonly(zerotoleranceforalcohol) Hours Opensat:7:00pm •Mustregisterforservice:Mon-Fri:2:00pm-3:00pmand7:00pm-8:30pm Sat&Sun:noon-2:00pmand6:00pm-8:30pm •Lasttake-in:about2am •Foyeropen:10:30pm-11:00pmforwarming •Clientsmustleaveby:8:00am •Maxcapacityof329

Herb Jamieson Centre

Marian Centre

Address 10528-98StreetPhone 780.424.3544Clientsserved AllHours Food •Mon/Tues/Thurs/Fri/Sat:lunchat12:30pm-1:15pmandsandwichesatbackdoor:2:00pm-3:00pm •Sundaysandwichesforpickupatbackdoor:12:30-1:15pm

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Hope Mission (Intox)

Address 9908-106Avenue Phone 780.422.2018say“intox”or“wems”Clientsserved Menonly--undertheinfluenceHours Opensat8:30pm •Intakestopsat2:00am •Clientsleave:6:45am •BreakfastatHopeMission •70mats

Hope Mission

Shelters

Address 9908-106Avenue Phone 780.422.2018 Clientsserved Male,female,orcouples Lowtoleranceforalcohol Hours Opensat8:30pm •Intakestopsat12:00am •Clientsleave:6:45am •200formen(15areforcouples) •65matsforwomen

Hope Mission (Youth)

Address 9908-106Avenue,2ndfloor Phone 780.717.7649 Clientsserved Youth16-24 •Intoxicatedyouth(drugsoralcohol) Hours •9:30pm-8:15am •Intakeuntil2am •Roomfor65 •Foodservice •Outreachservice

Inner City Youth Housing Project

Address 13047-102Street Phone 780.479.7075 Clientsserved Youth14-17 24Availablebeds 8

Address 9611-101AAvenue Phone 780.423.5302Website www.e4calberta.org/weac.htmlClientsserved Womenonly(includingtrans-gendered)18andup MustbesoberHours 24/7 •9:00pmcurfewunlessotherarrangementsmade •First-come--first-served--bethereby9:00pmtoseeifspaceavailable •Referralstakenfromcommunitythroughouttheday (mustspeakwithsupervisoroncall) •66bedsand9mats •Mealsprovided

The George Spady Centre

Shelters

Address 10015-105AAvenue Phone 780.424.8335Website www.gspady.ab.ca Clientsserved Menorwomenundertheinfluence Hours •Open24hoursadayfortheveryintoxicated •Otherwiseopenat4:00pm •10Mats(Women);50Mats(Men) •DetoxBeds(6forwomen;21formen) •Coffeefrom4:00pm-7:00pmdaily •Referralservices •Showers •Laundryservice

Urban Manor

Address 9524-104Avenue Phone 780.425.5901Website www.urbanmanor.netClientsserved Hardtohousemenaged35-75 Hours 24/7

Women’s Emergency Accommodation Centre (WEAC)

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Address 9310-82Avenue Phone 780.468.7070 Clientsserved Youth15-18--somewhatalcoholtolerant Hours Open:9:00pm •Lastintake:4:00am •Clientsleave:8:30am •Registereverydayat9:00pm •26beds •Showers,breakfastanddinner •Baglunches,bustickets,clothingandpersonalcareitems •Referralstootherprograms •AccesstoInterventionServicesWorker(mentalhealthissues) •OutreachWorkertoassistwithhousing YESSArmouryYouthCentreAddress 10310-85AvenuePhone 780.468.7070Clientsserved Youth15-21Hours •Open7days:9:00am-9:00pm(transportationtoandfromYESSshelterprovided) •Food •Showers •Programs •STIcliniconWedmornings

YMCA

Shelters

Address 10030-102AAvenue Phone 780.421.9622 Clientsserved Families,individualswithspecialneeds,pregnantwomenandsingles Hours 24/7 •Dormbeds($30/night) •Singlerooms(M$40-$43;F$43/night) •Doublerooms($63/night) •Singleroomsperweek(M$145-$155;F$155) **notethatrateswillincreaseinFeb2012

Youth Emergency Shelter Society (YESS)

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Boyle McCauley Health Centre

Resources

Address 10628-96StreetPhone 780.422.7333ext225Website www.bmhc.netClientsserved Inner-cityresidentsHours Clinic •Mon-Thurs:8:00am-8:00pm •Fri:8:00am-4:30pm •Sat:9:00am-noon •Closedallstatuatoryholidays •FootcareThurs:1:30pm-3:00pm •ChiropractorTues:6:00pm-8:00pm BoyleMcCauleyHealthServices--MentalHealthPhone 780.422.7333ext238Clientsserved •Adults18-65 •Mentalhealth •Addictions

Child Welfare Crisis

Phone 780.427.3390 Clientsserved Childreninimminentrisk Hours 24/7

Edmonton Emergency Relief

Address 10255-104Street Phone 780.428.4422 Clientsserved Victimsoffireorotherdisasters Hours •Tues-Fri:10:00am-3:00pm •Clothing,householditemsandfurniture

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Human Services Crisis Unit

Resources

Phone 780.644.5135 Clientsserved Families,singles,andchildlesscouples--subjecttoassessmentandsuitability Hours •Callafter4:30pm (ClientwillbereferredtoHRElocalofficeifcallmadeduringofficehours) •Foremergencysituationswillpayfor:hotelaccommodation,food, prescriptions,transporttoshelters,andformedicalemergenciesifclient isdeemedeligible

Hope Mission Ministry Van (Man Down)

Phone Call911--EMSwilldispatchWebsite www.hopemission.com/services/ministry-van/Clientsserved Individualswhoareunconsciousordifficulttotransport Hours 24/7 •Afternoonandeveningpatrol •Providesbaglunches,hotchocolate,clothingandotherbasicnecessitiestothosewho donotwanttogotoshelters •CannotprovidetransportationunlessrequestedbyEMSdispatcher

Mental Health Crisis

Phone 780.482.0222 Clientsserved Anyonefacingamentalhealthcrisis.Hours 24/7 Mentalhealthassessment

Red Cross

Phone 780.423.2680(Mon-Fri:8:30am-4:30pm) 1.800.565.4483(afterhours) Clientsserved All Hours 24/7 72hoursassistanceincasesoffire,flood,otherdisasters,evacuation,orhousingis condemned

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SAGE (Senior Safe House)

Resources

Phone 780.702.1620Website www.mysage.ca/safehousing.cfmClientsserved Seniorsfacingabuse(60+yearsold) Hours •Mon-Fri:9:00am–5:00pm •ProvideSafeHouseforelderswhoarefacingabuse(60daysfreeofcharge) •Communityresources •Outreachservices

Winter Homeless Emergency Van (BSCS)

Funding for winter emergency response programs was provided through Homeward Trust by the resources of provincial and federal governments to the following programs:

•BoyleStreetCommunityServices•JasperPlaceHealthandWellnessCentre•MosaicCentre•SalvationArmyCrossroadsCommunityChurch(E3C)•WinterHomelessEmergencyVan(BSCS)

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Revisions to the information contained in this guide should be directed to wdennelly@homewardtrust.ca

Phone 780.424.4106(8:30am-4:00pm)Requestwinteremergencyresponse after4:00pmcallvancell780.554.2795Clientsserved AllHours 2:00pm-10:00pmdaily Pick-upschedule 2:00--CentennialBottleDepot(10036-168Street) 3:30--SouthEastBottleDepot(4214-99Street) 4:30--StrathconaBottleDepot(10347-73Avenue) 6:00--MosaicCentre(12758-FortRoad) 6:45--Safewayeastsideparkinglot(cornerof118Avenueand80Street) 7:15--7-11(10832-102Avenue) 8:00--JasperPlaceHealthandWellnessCentre(15210-StonyPlainRoad) 9:00--MemorialChapelandStrathconaYouthCo-op(8310-104Street) Locations may vary and schedule subject to change