William J Stewart stewart.wm.j@gmail.com Portland, Oregon 843-810-3484

Network Administrator

A Flexible and Innovative Network Administrator and Technical Support Leader, with broad and deep knowledge of a large variety of Software, Hardware and Networking Technologies. Focused on Customer Service, I consider it my role to be a “Technological Interventionist”, providing an effective buffer and liaison between Users and their Technology. 28 years of technology experience, with 19 in direct Network and User support and administration, the most recent 10 years concentrated in the Microsoft arena.

Highlights

Experienced in a variety of Operating Systems and Networking Technologies: Windows Server and Desktop, Linux, VMware, OS X & iOs, Android, Novell

Network Infrastructure Design & Implementation, Hardware & Software: Cisco and SonicWall Routers, Switches & Firewalls, Virtual Servers, NAS, VOIP, Wireless configuration

Experience with use, support and training for Microsoft Office products and al ternatives, e.g. LibreOffice

Vendor Management

Remote User Support

Training and Management

EDUCATION

Bachelor of Science, Chemical Engineering with Co-Op Experience - Clemson University, August 1981-1987

EXPERIENCE

Senior System Administrator – 2014 - 2015 – ManyOne Networks

Infrastructure design, construction, and management in Windows (on and offline), Google Apps, VMWare, and Linux

Created communication board concept for Intel RealSense App Challenge, and am directing development

User configuration, support, and management

Consulting services for clients

Vendor management

Website development and WordPress management

Hardware, Software and Vendor selection, setup and management Solo IT Consultant – 2012 – 2014 – Beacon Systems

Consulting Managed Services startup (Kanaryteks)

◦ Managed Services Support with GFI Max

◦ Windows Network and Helpdesk Support

Business and Materials Development at The Nia Technique (http://www.NiaNow.com)

◦ Mac, Windows and Google Apps Desktop & Network Support

◦ Science Writing, Editing and Presentation

◦ Application Support and Technical Writing for worldwide network of teachers

Website (primarily WordPress) Development and Business Consulting for several businesses (Pepper & Salt Soups, Portland Headband Co., Joshua Kane, Actor, and others).

Manager, Information Services – 2010 – 2012 - The Weiser Companies, Charleston, SC

Solo IT Director for a large multi-state construction firm

Took over outsourced IT management from hostile vendors and moved in-house

Windows, VMWare and Linux Network Design and Management

System Security

◦ Firewall – Cisco, Sonicwall and IIS

◦ Anti-Malware – AVG, Spyware

◦ Spam Filtering – Exchange & Gooogle Apps

◦ User Policies & Training

Planned & executed IT transition for division of company into two separate businesses

Procured new equipment & executed VM Server transition for SC office (VMWare ESXi 4.1)

Provided User, Software, Hardware and Network Support in local and remote job-site offices

Procured and executed Telco & VOIP Contracts and System Setup

Managed offsite assets: IT subcontractors, Remote Users, Website, Remote site cameras

Located, interviewed, hired and trained my successor before moving to Portland, Oregon

System Administrator & Software Specialist – 1996 – 2010 - Buist Moore Smythe McGee P.A., Charleston, SC

Managed daily operations, maintenance and support of a 100 user system at a large law firm as part of a two man team.

Planned and Executed network transition from Novell to Microsoft

Windows Network Support

◦ Windows Server 2000 – 2012 and SBS

◦ Active Directory design, management and policies

◦ Local and Remote User Support

Database Applications

User Training and System Planning

Led Troubleshooting of complex technical issues in a complex and evolving environment

Responsible for Security Management

◦ System Monitoring

◦ Firewall – Cisco, Sonicwall and IIS

▪ Proxy, VPS & Filtering policies, setup, and troubleshooting

◦ Anti-Malware – McAfee, AVG, Spyware

◦ Spam Filtering – Exchange, GroupWise, Postini

◦ User Policies & Training

◦

Science Teacher – 1995 – 1996 - Garrett Academy of Technology, Charleston, SC

Nuclear Engineer - 1987 - 1996 - Charleston Naval Shipyard, Charleston, SC

Assistant Shift Test and Refueling engineer.

Wrote technical documents and managed their execution by shop personnel

Developed Databases to track project execution and lessons learned

Performed decommission of a wide variety of Information Technologies in preparation for base closure

Secret level Security Clearance from DOD

Design Engineer - 1987 - United Space Research Associates (NASA), Clemson University, Clemson, SC

COOPERATIVE EDUCATION PROGRAM

Engineering Internship - 1984 - US Department of Energy, Pittsburgh Energy Technology Center, PA

Engineering Internship – 1982 - 1983 - Westinghouse, Micarta Division, Hampton, SC

AREAS OF EXPERTISE

Professional Development Training

Windows and Novell Networking support

Exchange and SQL Management

Time Matters & Worldox System Support

Microsoft Server & Applications Support

Linux & UNIX System Administration

Radiological and Hazardous Materials Controls and Emergency Response

Intensive Nuclear Power school

Hardware:

Server, Desktop and Laptop computers from a variety of vendors

All Apple Devices

iOS, Android, Palm, and BlackBerry devices

SAN

Cisco Switches and Routers

SonicWall Routers and Firewall

Consumer grade Switches, Routers & Hubs

Wi-Fi networking

A wide variety of Printers, Print Servers, and Multi-Function Devices

Server Tools and Enterprise Software:

Exchange and GroupWise Servers

IIS and BorderManager

LAMP Server

SQL Server

WSUS

VoIP

Remote Access

Dell OpenManage Suite

Veritas Backup Exec, CrashPlan ProE, and other Backup tools

Imaging & Distribution systems: Ghost, WINPE, ZenWorks

User Software and Training:

Microsoft Office Suite 95 through 2010

WordPerfect Office Suite 3 through 12

Adobe Suite

Time Matters CRM

Worldox document management

SAGE Master Builder / SAGE 100 CRM

Website Development & Management, from HTML to WordPress

Ajaxplorer FTP server

Professional and Management Skills:

Technical Writing

Management of Technical and Shop teams

Vendor Management

Project Management

Training

Customer Service