Will Southerland - Resume - 12212016

Will SoutherlandMicrosoft Alumni with 15 years of knowledge and experience designing, building and automating large, highly available SCCM, SCOM and SCORCH infrastructures leveraging Intune, Azure OMS and AWS to support Windows Automation, Cloud Migration, Windows Desktop Deployment, Windows Server Deployment, Application Management, Patch Management and Security Compliance Management for the largest Government Agencies and Fortune 500 companies.Certifications

(MCTS) Microsoft Certified Technical Specialist 70-401 - TS: Microsoft System Center Configuration Manager 2007,

Configuring 70-681 - TS: Windows 7 and Office 2010, Deploying 70-686 - PRO: Windows 7, Enterprise Desktop Administrator (MCP) Microsoft Certified Professional 70-210 – Installing, Configuring and Administering Microsoft

Windows 2000 ProfessionalDelivery Frameworks

Microsoft Operations Framework (MOF) Microsoft Solutions Framework (MSF) Agile

Technical Skills

Design and Implement Advanced SCCM 2012 R2, 1511, 1602, 1606 and 1610 Infrastructures

Migrate SMS 2003, SCCM 2007 and 2012 to SCCM 1610 Current Branch

Design, Implement and Integrate Intune, SCOM, Azure OMS, SCORCH, SMA and SCSM 2012 R2/2016 Infrastructures

Develop Azure OMS Hybrid Automation Runbooks Integrate Azure OMS Log Analytics, Security Assessments and

Backup and Recovery Automate the creation of AWS and Azure Virtual Machines Integrate ServiceNow, Remedy, Heat, SAP with System Center Develop SharePoint 2013, 2016 and Online project sites integrated

with Windows Azure, Amazon Web Services (AWS) and System Center

Architect, Plan and Implement Windows 10, Office 2016 and IE 11 deployments

Design and Implement Light Touch Installation (LTI) and Zero Touch Installation (ZTI) Strategy

Architect, Design and Configure App-V Integrated with SCCM Develop and Implement Security Compliance Settings Develop Custom SCOM Management Packs Design, Configure and Implement BitLocker Administration and

Management (MBAM)

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Development Tools and Languages

Visual Studio 2017 RC, PowerShell, DSC, C#, T-SQL, XML, ASP.NET, ADO.NET, WMI, VBScript, ADSI, WQL, WPF, WCF, LINQ, XAML, HTML5, JavaScript, jQuery, AngularJS, Bootstrap, REST, OData, GitHub, Pester

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EXPERIENCE

SCCM ConsultantIntuitive SurgicalDecember 2016 to PresentSunnyvale, CA

Designed and implemented SCCM Current Branch 1610 integrated with MDT build 8443, Intune, ServiceNow and JAMF to support OS Deployment (OSD) of Windows 10 Enterprise 1607, Office 365, Application and Patch Management of 11,000 Windows and Apple Mac Servers and Clients in 8 countries worldwide. Consolidated 17 disparately managed departmental and regional methodologies into a single OS image engineering and deployment standard with Release Management and Source Control. Integrated SCCM, MDT and Service Now using PowerShell to provide automatic machine naming, software provisioning and license reconciliation. Implemented Microsoft Intune integrated with SCCM to manage Sales Employees and Contract User Devices and Computers.

Designed and implemented SCCM Current Branch 1610 Developed Windows 10 Enterprise 1607 Image Automated SCCM Site Server and Site System provisioning in Development and

Production environments using PowerShell, vSphere, Azure OMS Hybrid Automation and PowerShell Desired State Configuration (DSC)

Developed PowerShell scripts leveraging the ServiceNow RESTful web services to automate Computer Naming, Computer to User association and security group membership during OSD

Developed Azure OMS Hybrid Automation PowerShell Runbooks to automate the creation of testing and QA environments using vSphere

Implemented Release Management to govern the planning, versioning, naming and documentation of objects, content and assets

SCCM SCOM Azure OMS ConsultantFirst Citizens BankJuly 2016 to December 2016Raleigh, NC

Performed a proof of concept (PoC) implementation of Azure OMS Hybrid Automation. Demonstrated automated release management and application testing leveraging OMS Hybrid Automation. Extended the SCCM 2012 R2 Software Update feature to support third party applications using Flexera CSI 7.0. Deployed security updates, patches and upgrades for Adobe Flash, Adobe Reader, Oracle Java, Google Chrome and Mozilla Firefox to all Windows Servers and Desktops. Provided leadership and domain expertise working with business application owners and developers, as well as client and server engineering and operations support, to develop a patching and testing process that supported FDIC security requirements and First Citizen security requirements.

Developed automated release management for 5 critical Line-of-Business applications using PowerShell Desired State Configuration and Azure OMS Hybrid Automation

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Developed Azure OMS Hybrid Automation PowerShell Runbooks to automate the creation of testing and QA environments using vSphere

SCCM Azure OMS ConsultantMedtronic, Inc.January 2016 to June 2016Minneapolis, MN

Upgraded an SCCM 2012 R2 infrastructure to SCCM Current Branch (1602) to support 94,000 Windows Servers and Desktops. Developed project integration portal using SharePoint Online, Windows Azure Automation and Operations Management Suite (OMS) Hybrid Automation to manage, automate, monitor and schedule site, desktop and server migration and upgrade projects and activities. Developed more than 30 OMS Automation Runbooks comprising more than 3,000 lines of PowerShell to automate the creation and management of SharePoint Sites and Site Collections, as well as SCCM Collections and OS Deployments. Implemented Source Control and Documentation for all assets and source code. Used Agile processes to manage code releases and meet deliverables.

Redesigned SCCM 1602 infrastructure to better meet business objectives and requirements

Upgraded OS hosting more than 378 Site Servers and Distribution Points from Windows Server 2008 R2 to Windows Server 2012 R2

Designed and implemented Windows Azure OMS Hybrid Automation Designed and implemented SharePoint Online Site Collection project site hierarchy Developed SharePoint Add-in using HTML5, jQuery, AngularJS and Bootstrap to

integrate SharePoint lists, document libraries and charts with Azure Automation, Active Directory and SCCM

Developed more than 30 Azure OMS Hybrid Automation PowerShell Runbooks to automate the creation of SharePoint Sites and Site Collections as well as SCCM Collections and Deployments

System Center ConsultantPeak Reliability, Inc.November 2015 to January 2016Vancouver, WA

Upgraded an SCCM 2012 R2 infrastructure to SCCM 1511 to support testing and implementing Windows 10 in a highly regulated, ultra-sensitive network. Fully automated the testing and deployment of internally developed Line-of-Business applications from Visual Studio Team Foundation Server directly to SCCM using PowerShell.

Analyzed existing SCCM 2012 R2 implementation Redesigned SCCM 1511 infrastructure to better meet business objectives and

requirements Rebuilt Primary Site Server and all site server roles

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Upgraded the infrastructure from SCCM 2012 R2 to SCCM 1511 and redeployed the client

Remediated broken SCCM clients Implemented Automated Patch Management with SCCM 1511 Developed a proof of concept lab demonstrating integration between System

Center Service Manager, Configuration Manager, Operations Manager and Orchestrator

SCCM ConsultantTripAdvisor, Inc.October 2015 to October 2015Boston, MA

Recovered a failed SCCM 2012 R2 deployment project. Redesigned and rebuilt an SCCM 2012 R2 infrastructure to manage 2,000 desktops, laptops and servers, both on premises and in the cloud. Worked with IT staff to implement automated Critical and Security Patch Management with SCCM 2012 R2. Upgraded customer’s legacy Antivirus agents to System Center Endpoint Protection.

Analyzed SCCM 2012 R2 implementation Redesigned SCCM 2012 R2 infrastructure to better meet business objectives and

requirements Rebuilt Primary Site Server and all site server roles Upgraded the site to SCCM 2012 R2 SP1 and redeployed the client Achieved 100% client deployment in 3 days Implemented Patch Management with SCCM 2012 R2 and fully updated all

Windows 7, 8.1, 2008 R2 and 2012 R2 systems Developed uninstall package for legacy Antivirus software Migrated legacy antivirus software to System Center Endpoint Protection

SCCM ConsultantFederal Home Loan Bank of San FranciscoFebruary 2015 to October 2015San Francisco, CA

Designed and built an SCCM 2012 R2 infrastructure to manage 3,000 desktops, laptops and servers, both on premises and in the cloud. Worked with bank IT staff to implement automated Critical and Security Patch Management and Security Compliance Management with SCCM 2012 R2. Upgraded customer’s legacy McAfee Antivirus agents to System Center Endpoint Protection.

Met with customer project stakeholders and documented Business Objectives and Key Performance Indicators (KPIs)

Developed Vision and Scope documentationPage 5 of 19

Developed a Project Plan to manage all work streams and establish milestones for all phases leveraging the Microsoft Solution Framework (MSF)

Conducted a series of SCCM 2012 Envisioning and Planning Workshops to discuss all aspects of SCCM 2012 R2, including Client Deployment and Management, adoption of the new Application Model and User Centric Application Deployment

Developed Functional Specification Documentation for SCCM 2012 R2 Developed Design Documentation for SCCM 2012 R2 Core Infrastructure Developed a Migration Plan from separate SCCM 2007 infrastructures to a single

SCCM 2012 R2 infrastructure Developed a Test Plan and PoC Lab Design Developed object and content migration workflows from test to production Designed and Implemented System Center Orchestrator 2012 R2 Integrated ServiceNow with SCCM 2012 using Orchestrator

SCCM ConsultantPacific Gas & ElectricOctober 2014 to January 2015San Francisco, CA

Corrected a flawed SCCM 2012 R2 implementation by designing a highly available, advanced SCCM 2012 R2 infrastructure with MDT 2013 integration to manage 40,000 desktops, laptops and servers. Worked with PG&E staff to correct issues with Image Engineering, Image Deployment, Software Deployment and Software Update Deployment.


Developed Vision and Scope documentation Developed a Project Plan to manage all work streams and establish milestones for

all phases leveraging the Microsoft Solution Framework (MSF) Conducted a series of SCCM 2012 Envisioning and Planning Workshops to discuss

all aspects of SCCM 2012 R2, including Client Deployment and Management, adoption of the new Application Model and User Centric Application Deployment


SCCM 2012 R2 infrastructure Developed a Test Plan and PoC Lab Design

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SCCM ConsultantSanta Clara CountyOctober 2013 to October 2014San Jose, CA

Designed a highly available, advanced SCCM 2012 R2 infrastructure with MDT 2013 integration to manage 20,000 desktops, laptops and servers to support the countywide transition to centralized desktop and server management. Worked with Santa Clara County staff to develop Image Engineering, Image Deployment, Software Packaging, Software Package Deployment and Software Update Deployment standards to enable the Zero Touch deployment of Windows 7 to 3,000 desktop and laptop computers to support the countywide transition to Office 365.




all aspects of SCCM 2012 R2, including Client Deployment and Management, adoption of the new Application Model and User Centric Application Deployment


SCCM 2012 R2 infrastructure Developed a Test Plan and PoC Lab Design Provided leadership for onsite SCCM Engineering Consultants and Application

Packagers Developed fully automated SCCM 2012 R2 server builds using PowerShell and

System Center 2012 Orchestrator R2 Designed and implemented System Center 2012 R2 Orchestrator and Service

Manager Infrastructures integrated with SCCM, SCOM and Active Directory Integrated Provance IT Asset Management for System Center with SCSM to

enhance asset tracking Implemented Incident, Change, Release and Problem Management with SCSM Developed training material for Administrators and Tier 1 and 2 Support

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Developed and implemented Role Based Security Scopes and Roles Integrated the Microsoft Bitlocker Administration and Monitoring (MBAM) 2.5

solution with SCCM 2012 R2 to manage encryption of all Windows laptops and tablets.

SCCM ConsultantONEOK, Inc.March 2013 to October 2013Tulsa, OK

Designed a highly available, advanced SCCM 2012 SP1 infrastructure with MDT 2012 Update 1 integration to enable the deployment of Windows 7 to 7,000 desktop and laptop computers, Windows 8 to 120 tablets and Windows Server 2012 to 300 servers in over 300 remote offices. The infrastructure was also designed to support Internet Based Client Management of tablets and laptops on trucks in the field and users working from home, and to enable end user software self-service using the SCCM 2012 Application Catalog with System Center 2012 Service Manager (SCSM) and System Center 2012 Orchestrator (SCORCH) with the Application Approval Workflow Solution Accelerator.




all aspects of SCCM 2012, including Client Deployment and Management, adoption of the new Application Model and User Centric Application Deployment

Developed Functional Specification Documentation for SCCM 2012 Developed Design Documentation for SCCM 2012 Core Infrastructure Developed a Migration Plan from SCCM 2007 to SCCM 2012 SP1 Developed a Test Plan and PoC Lab Design Provided leadership for onsite SCCM Engineering Consultants and Application

Packagers Migrated 300 SCCM 2007 packages and programs to the new Application Model

using the Package Conversion Manager 2.0 and PowerShell Developed fully automated SCCM 2012 server builds using PowerShell and System

Center 2012 Orchestrator Developed training material for Administrators and Tier 1 and 2 Support Developed and implemented Role Based Security Scopes and Roles

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Integrated the Microsoft Bitlocker Administration and Monitoring (MBAM) 2.0 solution with SCCM 2012 to manage compliance and reporting

SCCM ConsultantAera Energy LLCSeptember 2012 to March 2013Bakersfield, CA

Designed and oversaw the implementation of an SCCM 2012 infrastructure with MDT 2012 Update 1 integration and performed a fully automated Zero Touch Installation (ZTI) deployment of Windows 7 to 3,200 Desktops and Laptops in 6 locations.


Developed and published a Vision and Scope document Developed and published a Project Plan to manage all work streams and establish

milestones for all phases leveraging the Microsoft Solution Framework (MSF) Conducted a series of SCCM 2012 and Windows 7 Envisioning and Planning

Workshops to discuss all aspects of Windows 7 Deployment, including Security, Application Compatibility, Image Engineering and Image Deployment

Developed and published Functional Specification Documentation for SCCM 2012 and Windows 7

Developed and published Design Documentation for SCCM 2012 and Windows 7, including Image Engineering, Image Deployment and Application Compatibility

Provided leadership for onsite SCCM Engineering, Application Compatibility and Windows Deployment Consultants

SCCM ConsultantMicrosoft Corporation – Kentucky Community and Technical College SystemJune 2012 to July 2012Versailles, KY

Designed and oversaw the implementation of an SCCM 2012 infrastructure to enable centralized management and enable application deployment and Windows 7 deployment to 30,000 Windows 7 clients in 68 campuses and 4 corporate offices.


Developed and published a Vision and Scope documentPage 9 of 19

Developed and published a Project Plan to manage all work streams and establish milestones for all phases leveraging the Microsoft Solution Framework (MSF)

Conducted a series of SCCM 2012 Envisioning and Planning Workshops to discuss all aspects of SCCM 2012, including Client Deployment and Management, adoption of the new Application Model and User Centric Application Deployment

Developed Functional Specification Documentation for SCCM 2012

SCCM ConsultantMicrosoft Corporation – Supervalu, Inc.March 2012 to June 2012Minneapolis, MN

Conducted a Windows 7 Production Pilot Jumpstart project to demonstrate deploying Windows 7 to 500 desktops and laptops using a ZTI strategy with MDT 2012 and SCCM 2007.

Developed and implemented SCCM 2007 Upgrade and Remediation Plan to support OS Deployment

Developed fully automated Windows 7 Image Engineering Factory using MDT 2012 Integrated MDT 2012 into production SCCM 2007 environment Trained IT staff on Windows 7 Image Engineering and Deployment Practices using

MDT 2012 and SCCM 2007 Created Driver Packages for 4 models of HP Desktop and Laptop systems Leveraged the MDT 2012 Database to apply Location based settings and Role

based application deployment during Image Deployment Developed a custom process to decrypt files migrated using USMT 4.0 on systems

protected by Credant CMGShield Developed a custom process to perform Application Mapping using Desired

Configuration Management during ZTI Windows 7 Refresh deployments Performed Windows 7 Refresh upgrades to over 500 desktops and laptops

SCCM ConsultantMicrosoft Corporation – U.S. Air ForceDecember 2011 to March 2012Montgomery, AL

Developed an automated process to export Task Sequences and referenced content, including Packages, Driver Packages, OS Images and Advertisements, in SCCM 2012 from a test environment to a production environment using PowerShell.

Leveraged pre-released versions of the SCCM 2012 SDK Developed over 1300 lines of PowerShell code to read and create XML files,

manipulate WMI objects and copy filesPage 10 of 19

SCCM ConsultantMicrosoft Corporation – The Travelers Companies, Inc.July 2011 to December 2011 Hartford, CT

Performed Application Compatibility Assessment and Rationalization and held workshops to teach IT staff how to remediate applications that aren’t compatible with Windows 7.

Created and Deployed Application Compatibility Toolkit (ACT) Data Collection Packages

Developed Application Compatibility Reports and drove Rationalization Workshops Taught IT staff how create Shims and Sequence applications using App-V Developed Application Remediation Strategy and Decision Matrix

SCCM ConsultantProSource – SunTrust Bank, Inc.April 2011 to June 2011Atlanta, GA

Designed and implemented a Proof of Concept Lab demonstrating Microsoft Desktop Optimization Pack features and capabilities integrated with System Center Configuration Manager 2007, including Application Virtualization (App-V) 4.6 SP1 and Microsoft Desktop Enterprise Virtualization (MED-V) 2.0.

Upgraded lab and production SCCM 2007 site servers to R3 and enabled App-V virtual application streaming from all Distribution Points

Sequenced Office 2010, Adobe Acrobat and several LOB applications with App-V 4.6 SP1

Installed Virtual Applications and all prerequisites using an SCCM MDT 2010 integrated Task Sequence during OS Deployment

Demonstrated deploying and administering MED-V 2.0 Workspaces using SCCM 2007

SCCM ConsultantSitelJanuary 2011 to March 2011 Buffalo, NY

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Designed and implemented a global SCCM 2007 R3 infrastructure to enable Asset Intelligence, Patch Management, Software Distribution and Operating System Deployment to 43,000 workstations and 6,000 servers worldwide.

Designed and implemented a global, multi-forest SCCM infrastructure design to accommodate a 24-hour SLA on a zero-day patch, software distribution and OS Deployment

Remotely installed and configured SCCM Primary and Secondary Site Servers Performed knowledge transfer on all aspects of SCCM, including server and client

troubleshooting, client deployment, site to site communication, OS Deployment, Patch Management and Software Distribution

Developed Custom Reports that enabled using the OU structure as a sortable column

Integrated the Dell Client Deployment Pack with SCCM OSD and MDT 2010 Update 1 to enable on the fly BIOS configuration

SCCM ConsultantSIRVA, Inc.December 2010 to January 2011Chicago, IL

Designed and implemented an upgrade of a domestic SCCM infrastructure to manage global IT operations, including sites in the UK, Czech Republic, China, Japan, Australia and Canada.

Performed health check of existing SCCM structure managing 3500 workstations and servers worldwide

Designed and implemented a global, multi-forest SCCM infrastructure design Remotely installed and configured SCCM Primary and Secondary Site Servers Developed a custom, event driven script that generated 3 CCRs per IP Subnet to

enable safe, automated and continuous SCCM client push installation to workstations across hundreds of slow, saturated WAN links during off hours

SCCM ConsultantDuval County Public SchoolsAugust 2010 to September 2010Jacksonville, FL

Designed and Implemented Windows Server 2008 R2 and Windows 7 OS Deployment using SCCM 2007 managing 40,000 clients located in schools and administration buildings throughout Duval County.

Integrated the Microsoft Deployment Toolkit into the SCCM 2007 Admin Console Developed Server and Desktop Reference Image Build and Capture Task

Sequences Page 12 of 19

Integrated the HP Insight Control for System Center for OSD Developed Task Sequence steps to update and configure BIOS and RAID

Configuration Created and tested HP PSP driver packages Developed MDT Task Sequence steps to enable roles, such as IIS and Terminal

Services. Remediated issues with existing Windows 7 images and Task Sequences Implemented Driver Package selection by WMI model query

SCCM ConsultantUniversity of South FloridaJune 2010 to July 2010Tampa, FL

Performed Infrastructure Review and Redesign for the University of South Florida’s (USF) SCCM 2007 infrastructure, consisting of 8,100 Windows XP, Windows Vista and Windows 7 workstations.

Performed an infrastructure review and health check, which resulted in process, configuration and infrastructure improvements, including the addition of four distribution points, WDS on the Central Site and IP helpers to enable network boot using PXE

Performed collection restructuring to improve efficiency (identified / removed 2 million+ stale computer in the process)

Implemented Operating System Deployment (OSD) using the Microsoft Deployment Toolkit (MDT) 2010 delivering benefits including driver management, software installation and user state migration

Integrated SCCM with WSUS to provide Patch Managemento Extended WSUS using Systems Center Updates Publisher to facilitate

deployment of 3rd party updates o Worked with security team to develop a simple process to download and

deploy updates using SCCM integration with WSUS

SCCM ConsultantJones Apparel GroupApril 2010 to June 2010Bristol, PA

Performed Infrastructure Review and Redesign of SCCM 2007 infrastructure, consisting of 1 primary site with 2 distribution points and 15 remote, secondary sites that managed 3400 Windows XP workstations and 600 Windows 2003 and 2008 servers worldwide.

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Implemented Operating System Deployment (OSD) using the Microsoft Deployment Toolkit 2010 to provide driver management, software installation and user state migration during Windows XP and Windows 7 installation

Performed Windows 7 Image capture and created multiple task sequences to facilitate operating system deployment on a per-department basis

Software packaging and deployment including MS Office, MS Project, MS Visio, Adobe CS4, SAP and Citrix VPN

Implemented advanced features including SQL Reporting Services, Client Status Reporting, Configuration Manager Dashboards and Asset Intelligence.

Developed a software deployment process leveraging Active Directory security groups that allowed helpdesk staff to facilitate overnight application installation by adding computers to the appropriate security groups

SCCM ConsultantVistaPrint, Inc.April 2009 to March 2010Boston, MA

Designed and implemented an SCCM 2007 R2 infrastructure to centrally manage approximately 3000 workstations running Windows Vista, Windows XP and Windows Server 2003.

Designed a collection structure for client deployment based on the AD OU structure, Site Boundaries, IP Subnets and computer naming convention

Performed a phased rollout of the SCCM client to all workstations throughout the global infrastructure

Built and tested the deployment of several software packages, including Microsoft Office 2007, Adobe Reader 9 and BeyondTrust Privilege Manager

Demonstrated OS capture and deployment using both thin and thick images Developed several custom web reports and demonstrated the web reporting

capability of SCCM to IT asset managers and project stake holders

SCCM ConsultantDayPitney LLPFebruary 2009 to March 2009Hartford, CT

Designed and implemented a proof of concept (PoC) implementation of SCCM 2007 to support up to 1000 Windows XP workstations and 200 Windows 2003 servers spread throughout the company’s 10 branch locations.

Configured SCCM features to facilitate hardware and software Inventory, update management and centralized software distribution

Configured the SCCM database backup and documented the procedure for disaster recovery

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Performed informal knowledge transfer and training with IT support staff provided in-depth knowledge transfer on all areas of SCCM implemented in the project

SCCM DeveloperAbanvo International CorporationAugust 2008 to January 2009Garner, NC

Developed software to extend the functionality of SMS and SCCM. Projects were developed in C# and leverage new technologies in .NET 3.0 and 3.5, including LINQ, WCF, WPF and Windows CardSpace.

SCCM ConsultantThe Mark TravelJuly 2008 to August 2008Milwaukee, WI

Designed and implemented an SCCM 2007 infrastructure to manage approximately 1,300 workstations located in Milwaukee and remote offices located throughout the US.

Guided systems administrators through installation and configuration of IIS, WSUS, SQL 2005 and SCCM 2007

Guided desktop support staff through creation of direct membership and query based collections

Developed collections that targeted workstations based on IP Subnets and deployed the client using both Client Push and GPO

Trained staff on relevant aspects of software distribution, hardware and software inventory and update management

Developed and documented a detailed backup and recovery procedure

SCCM ConsultantValley Medical CenterApril 2008 to June 2008Seattle, WA

Designed and implemented an SCCM 2007 infrastructure to manage 2,300 workstations owned by the hospital. 1,930 desktops were located at the main hospital with the remaining 370 spread across 12 remote clinics located throughout Seattle.

Guided in-house systems administrators through installation and configuration of SCCM 2007

Tested client push and Active Directory Group Policy Client installation methods Developed a client deployment plan to deploy 250 clients per day for a week,

increasing to 450 per day to meet project deadlinesPage 15 of 19

Guided in-house systems administrators through packaging and deploying a critical patch to a 3rd party clinic application to respond to regulatory demands

SCCM ConsultantCrane & CompanyMarch 2008 to June 2008Dalton, MA

Designed and implemented SCCM 2007 architecture to manage 30 servers and 680 workstations spread out over 6 locations throughout Western Massachusetts.

Created OS image install and image installation packages with Windows XP and Vista, including development of a custom USMT policy file and testing User State and File Migration

Guided desktop support staff through creation of direct membership and query based collections

Deployed the SCCM Client using both Active Directory Group Policy and Client Push Packaged core applications, including Office 2003 and tested deployment using

SCCM Developed a custom ADSI VBScript that imported asset information from an Excel

spreadsheet into Active Directory Extended Active Directory System Discovery to import the extra attribute during

discover and created a custom SCCM report

SCCM ConsultantFreescale LLCJanuary 2008 to February 2008Austin, TX

Developed a proof of concept test lab to demonstrate Windows Vista Enterprise deployment using SCCM 2007.

Developed a Windows Vista system image that was deployable to a Dell Optiplex 740 Desktop and a Dell Latitude D630 laptop via a DVD and ZTI

Installed and configured Windows 2003 Active Directory and supporting network infrastructure

Extended the Active Directory Schema file to allow SCCM to publish information for Client Discovery

Configured SCCM Sites and Server Roles Installed the Microsoft Deployment Toolkit as well as the Windows Automated

Installation Kit (WAIK), User State Migration Tool 3.01 (USMT) and MMC 3.0

SMS ConsultantEpstein, Becker & Green, P.C.

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December 2006 to March 2007New York, NY

Upgraded a legacy Novell ZenWorks environment to an SMS 2003 infrastructure to support a desktop replacement cycle for offices in New York, Washington, D.C., Atlanta, Los Angeles, San Francisco, Chicago, Dallas and Houston.

BDD 2007 to implement ZTI using the OSD feature pack in SMS 2003 Captured an image for a Dell OptiPlex 745 diskless workstation, a Lenovo ThinkPad

and a Microsoft Virtual Machine Developed a customized version of Windows PE 2005 that would run from a

network boot using PXE from a RIS server Automated the selection and installation of system images by location and model

as well as computer name, time zone and OU using VBScript Packaged 20 core applications using AdminStudio 8.0 and InstallShield 12 Delivered informal training and knowledge transfer on all aspects of SMS

administration and packaging best practices to in-house administrators

SMS ConsultantConoco PhillipsMarch 2006 to October 2006Bartlesville, OK

Migrated 6 SMS 2.0 hierarchies around the world to a single 4 tier SMS 2003 infrastructure with more than 37,000 Windows XP clients. Primary objective of the effort was to provide a new infrastructure to deliver a global solution for deploying patches, software and system images, along with unified asset management infrastructure integrated with SAP.

Developed scripts to fully automate the installation of 21 Primary Sites and 230 Secondary Sites, saving approximately 816 man hours (102 8hr days)

Developed a script that automatically assigned new packages to servers overnight in a follow-the-sun strategy to minimize network traffic during local business hours

SMS ConsultantUS Postal ServiceJune 2005 to October 2005Raleigh, NC

Maintained a 145,000+ SMS 2003 Client Infrastructure with more than 534 Secondary Site Servers and 20 Primary Site Servers spread out over all 50 states and the District of Columbia in the United States. I was responsible for planning, testing and implementing the new ITMU patch management system for SMS 2003.

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Developed an SMS client maintenance script that actively repaired SMS clients and remediated more than 25,000 failed clients

Implemented ITMU patch management in SMS 2003, allowing the US Postal Service to fully control patch management to all 145,000+ systems with minimal time, effort and money

Developed an automated process to download and deliver Symantec Antivirus Definitions to SMS Clients and extended SMS hardware inventory to collect Antivirus information

SMS ConsultantRTI InternationalMarch 2004 to July 2005Research Triangle Park, NC

Designed, built and maintained a global SMS 2003 hierarchy managing 4000 clients in 9 locations worldwide, including 1 Primary Site Server and 8 Secondary Site Servers.

Implemented OS Deployment Feature Pack to reimage unstable desktops and servers, facilitating reimaging of a workstation or server from anywhere in the world without desk-side visits from technicians

Leveraged the User State Migration Tool to save user data and settings during remote reimage

Developed and implemented an Active Directory OU structure to identify computers with their business units by the primary user that logs on

Scripted population of OUs using ADSI by using a logon script that queried the user account against the employee database

Conducted a phased deployment of the SMS 2003 Advanced Client Performed a major patch management upgrade to bring all systems in full

compliance with the latest Microsoft patches Tested and deployed over 100,000 different patches and service packs worldwide

in 3 different languages Developed and deployed a customized Windows XP SP2 package to the 3000

Windows XP workstations Developed a validated patch management and testing system that was in

compliance with FDA 21 CFR Part 11 to enable management of sensitive lab computers involved in clinical trials

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Developed over 120 custom web reports linking various external SQL 2000 databases together, including the HR employee database and the help desk system, providing all levels of management with instant access to reports used for budgeting, license management and asset management

Systems AdministratorDynamics Research Corporation,October 2002 to March 2004Panama City Beach, FL

Migrated 10,000 desktops and servers from a decentralized Windows NT 4 environment to a centralized Windows 2000 Active Directory environment. Managed legacy servers and desktops using SMS 2.0.

Implemented patch management of 10,000 Windows NT 4 Servers and Workstations using SMS 2.0 with the Software Update Feature Pack

Performed legacy application remediation on locked down, restricted Windows 2000 workstations

Imaged and deployed 3,000 Windows 2000 Desktops and Laptops

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Documents

Will Southerland - Resume - 12212016