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WiFi Module Installation Manual

July 2017

Version: V1.3 Part No. 125006

WebWayOne Ltd, Kingfisher Court, Hambridge Road, Newbury, Berkshire. RG14 5SJ.

www.webwayone.co.uk www.webwayworld.com

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WiFi Module Overview The WebWayOne WiFi Module can be used in conjunction with the The Next Generation Pro2 and The Next Generation Nano hardware platform. The module can be used as an alternative to a wired IP/Ethernet connection. WiFi connectivity will maintain the same high standard of security and polling across the WebWay Infrastructure, in same way as the standard Ethernet/Cat5 cable. The following pages of this manual will guide you though the installation on your newly purchased WiFi Module. Contents TERMINOLOGY Page 3 PRODUCT DESCRIPTION Page 4 PHYSICAL INSTALLATION

WiFi Module Layout Page 5 Initial Installation Advise Page 6 Installation Process Page 6 Method 1 – WPS Page 7 Method 2 - Web Server Interface Page 7 Method 3 - Button Menus Page 13 TROUBLE SHOOTING

AP Connection Page 14 Web Server Page 14 Router Troubleshooting Page 14 Devices & Browsers Page 15 INSTALLATION ADVICE LED Colours Page 16 DIP Switches Page 17 Data-bus connections Page 18 Cable Length Page 18 Tamper Switch Page 19 Antenna Location Page 19 TECHNICAL SPECIFICATION Power specification Page 20 Compliance Page 20 Brand / Part Number Page 20 COMPLIANCE Certification Page 20

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Terminology

SPT Secure Premises Transceiver. Your WebWay signalling device. (Pro, Mini, Nano)

RADIO Your SPT (Nano) is 3G single path device. It is provided with a Radio Module (hardware) that supports all 3G/EDGE/GPRS Radio networks and frequencies. Connected to the Radio Module is our eSIM (embedded SIM) which is registered to all mobile/radio network providers.

Ethernet / IP Ethernet / IP is the name given to transmission path across a broadband (ADSL) circuit.

MCT Monitoring Centre Transceiver. WebWay’s connection management and alarm routing platform.

AP Access Point, the Router, or wireless box used to generate wireless signal in the premises.

Client Device A Client Device, this is a device which synchronises to the Wireless network. (Phone, Printer, Tablet, Laptop, etc….)

MAC Address MAC Address is a Unique identifier assigned to a network interface.

WPS WiFi Protected Setup is a automated connection to devices supported on a wireless network. This method uses a ‘pin exchange’ to achieve connectivity.

IP Address IP Address is a unique string of numbers assigned to a device and is used to identify it and also to find its location on the network.

Router See AP - Access Point.

Magenta Pink / Purple colour (LED Colour)

SSID Service Set IDentifier (SSID) is a sequence of characters that uniquely names a wireless local area network (WLAN). An SSID is sometimes referred to as a "network name."

SSID Secure Key Network Secure Key

The network security key is the password or pass phrase that you use to authenticate with your home network. In order to establish a secure connection with your wireless router, you have to provide the key to prove that you are authorized to do so.

WLAN Wireless Local Area Network (WLAN)

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Product description The WebWay WiFi module provides a wireless connection to a wireless enabled router within the protected premises. The device may be deployed in single path Broadband operation or to upgrade from single path radio (2G/3G) to a dual path IP/Radio using Broadband as the primary alarm signalling path. Alarm signalling to your preferred monitoring station and remote servicing are supported in a fully wireless environment whilst covering high to low risk property protection. Standard WiFi Configuration (The Next Generation Nano)

Standard WiFi Configuration (The Next Generation Pro)

Note: The Next Generation Nano Wiring can be found on Page 18

Note: The Next Generation Pro Wiring can be found on Page 18

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Physical Installation The Installation of the WiFi module does not require any specialist training and will be familiar to anyone who has connected a device to a wireless network. You will need to obtain the SSID and password to gain access to the network. This WiFi module is housed in a plastic (tampered) enclosure and is connected using the WebWay Bus (WWO Bus) for Data and power. WiFi Module Layout

1 - Lid Tamper (Plastic-box Mounted) 5 - Serial Data-bus Connections

2 - Bi-Colour LED 6 - Tri-Colour LED

3 - External Antenna 4 - Dip Switch

!"+"

A"B"

C"D"

RS422 LED

WiFi LED

Console

1 2 3 4

1

2

6

5

4

3

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Initial Installation Advice These steps should be taken: • Ensure SPT Hardware is down-powered before cabling the WiFi Module. • Ensure the Customer / Premises WiFi Router is fully accessible (Physically) • Ensure the Customer / Premises WiFi Router is working and you have full access.

(Electronically) Tip - For installation ease, we suggest you have SPT, WiFi module and Access Point all in the same area, once the WiFi is fully commissioned then fit the SPT and WiFi at the Control Panels location. Installation Process Locating and fixing the WiFi enclosure:

- Ensure that you select a location for the WiFi module where there is good reception for the WiFi network that you are going to attach to.

- Check that there is a suitable route for the cable connection to the SPT. The recommended maximum length is 50metres

- Select a location where there is a low risk of the module being interfered with or damaged.

- The module should be located in an area that is protected by the associated alarm panel ie access to the area where the module is located should be detected by the alarm system.

- Securely attach the base of the WiFi enclosure using either the self-adhesive pads provided (make sure that the surface is clean and stable) or fix using screws – holes are provided in the base for this.

- When the lid of the enclosure is fitted make sure that the retaining screw is fit for security.

The WiFi module can be configured using one of three methods : WPS - Automatic WiFi device learning. Button Menu’s - Mac Address & Secure Key Input Web-server Interface - Using a Webpage. Apart from the wiring connections between SPT and WiFi module the configuration process is the same for the Next Generation Pro and the Next Generation Nano. The WebWay WiFi Module supports DHCP or Fixed IP addressing on the wireless network. If using DHCP then we recommend method 1 – WPS. If using fixed addressing then we recommend you use Method 3 – web interface.

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Method 1 - WPS Skill Level: Easy Process: Automatic Additional equipment required: none

If the clients wireless router supports WPS mode, this is the fastest and easiest method of pairing your WiFi module with the router. (Most modern routers will have a WPS Mode, normally a symbol and a quick press style button can be found on the Wireless router, If the Wireless router does not have a WPS mode please select another connection method for your installation) 1.1- Down Power SPT 1.2- Cable between the SPT & WiFi Module – see wiring diagrams at the end of this guide. 1.3 On the WiFi Module put Dip Switch 2 into the ON position. 1.4 - Power up SPT. (if dual path device is purchased - await the Auto Commission of the Nano (Watch MCT L.E.D turn Green) 1.5- Activate WPS mode on the Access Point. (Normally Press WPS Button) 1.6 - Activate WPS search on the SPT in Menu ‘W’.

• Tap button A until menu W is displayed. • Tap button C once - you will see “WPS” scroll on the display. • You should now see the WiFi L.E.D turn White.

1.7 - Once the AP and WiFi Module have successfully synchronised, the Tri-Colour L.E.D will turn solid Green, in the event this was unsuccessful please see the section “Troubleshooting”

A full LED status and description can be found in the section ‘LED Colours’

Method 2 - Web Server Interface Skill Level: Medium Process: Manual Additional equipment required: A device with access to a web browser

Our Web Server method should be use to connect the WiFi module to a customer network using, a wireless device (Laptop, Tablet, etc..) to input the Customers WiFi settings into the SPT via a purpose built in Web server. Tip : Webway recommends this method if you need to use Fixed IP Address on your network. 2.1 - Down Power SPT 2.2 - Cable between the SPT & WiFi Module – see wiring diagrams at the end of this guide. 2.3 - On the WiFi Module put Dip Switch 2 into the ON Position 2.4 - Power up SPT. (if dual path device is purchased - await the Auto Commission of the Nano (Watch MCT L.E.D turn Green)

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2.5 - Select menu ‘X’ on the SPT

• Tap button A until menu ‘X’ is displayed • Tap and hold button C until you see “_” on the display. • Use A button to select a ‘Y’ and Tap C to confirm digit • You will see ‘R E B O O T I N G’ scroll on the display. • You should now see the WiFi L.E.D turn Blue. • Next you will see the display scrolling ‘AP’

2.6 - The WiFi module is now behaving as an AP and its Network Name (SSID) is Broadcast as the Nano Serial Number 3x-xxxxxx-2 or Pro Serial Number 7x-xxxxxx-2.

2.6.1 - Open the WiFi settings on your WiFi / Smart device and look in the available network place, 2.6.2 - Select the network name which matches the SPT Serial Number (eg. 3x-xxxxxx-2) 2.6.3 - You will be asked for a SSID secure password, type in ‘adc199efab’ (TIP: Read this Password Carefully - note the ‘d’.) 2.6.4 - You should now be connect to the Network - should this fail please see our troubleshooting section. 2.7 - Open a Web browser on your device, and enter the IP address of the SPT’s Web server: ’10.10.100.254’ 2.8 - On opening this page you will be prompted to enter a username and password:

Username: wwo Password: wifi

2.9 - The image below shows the layout of the System Information Page.

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Figure1–SystemInformationPage

2.9.1 - Selectable menus are listed down the left hand side of the page (in Grey) and the saved information is displayed in the central (blue) square. 2.9.2 - Some menus will be editable, this can be achieved by clicking and typing. 2.10 - Select ‘WiFi Settings’ from the left hand side. The screen should look very similar to the image below :

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Figure 2 – WiFi Settings 2.10.1 - You can choose to discover your chosen WiFi network automatically or via

manual selection.

Automatic Scan • Press the Scan button (top right of blue square). After a short time the WiFi

network list will appear – similar to the one shown in Figure 3. If your preferred network is not easily identified from the list displayed, the MAC address is shown in the BSSID column and can be checked against the MAC address of the site’s WiFi router (normally found on a sticker or removable card on the back of, or beneath the router).

• Check the button to the left of the required network • Press [OK]. The following fields in the WiFi Settings page should be filled in

automatically: 1) SSID 2) Encryption Method 3) Encryption Algorithm

Manual Entry

1) Click the “Network Name (SSID)” box and entering the desired network’s SSID manually. Note – this field is case sensitive.

2) Press [OK]. 3) Select the Encryption Method 4) Select the Encryption Algorithm

Figure 3 – Scanned list of Access Points

2.11 - Enter the WiFi Network WiFi Password

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(The password can be viewed on entry by checking the “Show Password” box) 2.12 - If the router has DHCP enabled (and most do), ensure that the DHCP field

has ‘Enabled’ selected. The rest of the fields will be greyed out and cannot be set. They will be filled in once the DHCP server on the router has provided the SPT with the assigned IP address and network settings.

2.13 - Once the WiFi Settings page has been completed, press the [Save] button 2.14 - The menu will change to a page confirming a successful save. This is

shown in Figure 4 below 2.15 - Once the configuration is correct, just ignore the [Restart] and [Back] button

as shown in Figure 4.

Figure4–SelectingRestart

2.16 - Click the “Op. Mode” tab in the left hand column show the Operation Mode page as shown in Figure 5.

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Figure5–OperationMode 2.17 - Select “Normal” mode from the drop-down box 2.18 - Press the [Save] button. 2.19 - The “Saved Successfully!” page (in Figure 4) will be shown again, but this time press the [Restart] button. 2.20 - The connection from the phone, tablet or PC to the SPT will be broken, so the web page should be closed down. The SPT’s WiFi module will reboot and come up in normal operation mode and should then attempt to connect to the router. If the SPT has been configured correctly it will start signalling alarms and polls over WiFi.

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Method 3 - Button Menus Skill Level: Easy Process: Manual Additional equipment required: None

A manual method of registering the WiFi module onto a network that involves inputting the Access Point’s Mac Address, and SSID ‘Secure Key’ into the SPT menu structure. (The Router MAC address and the manufacturers default SSID ‘Secure Key’ can be found on the routers label. Note the Secure Key is often changed by the End User) Note: This method is not suitable for SSID’s Secure Key which contain Special Charters or Capital Letters. 3.1 - Down Power SPT 3.2 - Cable between the SPT & WiFi Module – see wiring diagrams at the end of this guide. 3.3 - On the WiFi Module put Dip Switch 2 into the ON position 3.4 - Power up SPT. (if dual path device is purchased - await the Auto Commission of the Nano (Watch MCT L.E.D turn Green) 3.4 - Find out the MAC Address of the Access Point. 3.5 - Find out the SSID Secure Key for the WiFi Network you are going to join

Tip - Note these down and keep then close to hand.

3.6.1 - Insert Mac Address into Menu ‘U’ (single entry digit) 3.6.2 - Tap button A until menu ‘U’ is displayed.

•

• Tap and hold button C until you see “_” on the display. • Use A & B to select a single digit • Tap C to confirm digit • Enter all 12 digit of the MAC Address in the same way • After the final number press button C for a second time • A moving circle is displayed temporarily

3.7 - Insert SSID Secure Key into Menu ‘V’ (single entry digit) 3.7.1 - Tap button A until menu ‘V’ is displayed.

•

• Tap and hold button C until you see “_” on the display. • Use A &B to select a single digit • Tap C to confirm digit • Enter all the digits of the SSIS Secure Key in the same way • After the final number press button C for a second time • A moving circle is displayed temporarily

3.8 - Once the AP and WiFi Module have successfully Synchronised, the WiFi L.E.D will turn solid Green, in the event this was unsuccessful please see the section “Troubleshooting”

A full LED status and description can be found in the section ‘LED Colours’

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Trouble Shooting AP Connection Troubleshooting

1) Android Tablets and Phones – On connecting to the SPT as an Access Point the DHCP server can fail. When configuring an Android tablet/phone connection to the SPT’s Access Point, DHCP should be disabled in the tablet’s/phone’s WiFi setup and a static IP address of 10.10.100.100 manually entered. The Net Mask should be 255.255.255.0.

2) iPad and iPhone - On making a second or subsequent connection into the SPT’s Access Point using iPad or iPhone, the connection will often fail. The solution is to restart the WiFi module in the SPT. To do this,

a. Press button A to go to Access Point mode menu X b. Press and hold C until an underscore is shown c. Release button C d. Using button A or B reselect the ‘Y’ option (even though already in Access

Point mode) e. Press button C. This simply restarts the module. f. Once restarted the display will show “A P” repeatedly again. g. The external Blue LED will flash once per second after this operation is

performed. It will continue to flash while the module is in Access Point mode. h. Try making the connection from iPad or iPhone again.

Web Server Troubleshooting

1) iPad and iPhone - Occasionally the iPad / iPhone can take a little longer or refuse to open the configuration Web page. If after 30 seconds of attempting to show the “System Info.” Page, the page has not been loaded (or the Username/Password box has not appeared), try closing the browser and trying again. If that fails, then a reconnection may be required – so restart the SPT WiFi module using the process described in “AP Connection Problems”.

2) AP Mode - Occasionally AP mode does not automatically clear down from the Web server and the SPT is therefore left in AP Mode. This can be overridden in the SPT Menu structure. Please select Menu X and change the value to be ’N’.

Router Troubleshooting 1) NetGear Router WPS Disabled – NetGear routers have a checkbox in their WPS

settings which disables the WPS. The default is WPS disabled – so there is no way to make the WPS work after a power cycle or reset without going into the configuration web pages of the router.

2) NetGear Router WPS – “Keep Existing Wireless Settings” – This setting, which defaults off, causes the unique SSID and a 32 byte key to be generated. After the first WPS connection it automatically becomes checked so subsequent WPS connections don’t change the SSID or key. On a power cycle, it starts up in the off state and not

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using the previous key and SSID. You can’t perform a WPS connection either because WPS is disabled by default.

It is therefore recommended that connection to NetGear routers be performed manually (SPT button menu, remotely via Command Centre or through the setup Web pages). WPS can be used providing installer has access to router to enable WPS and also to ensure that the “Keep Existing Wireless Settings” check-box is checked that the default SSID and key are used.

Tips • Do not install the WiFi units enclosed inside a metal alarm panel.

Known Working Devices & Browsers

Device Operating System(s) Browser

iPad 1 iOS 8 & iOS 9.1 Safari

iPad Mini iOS 8.3 & iOS 9.1 Safari & Chrome

‘Hipstreet’ Tablet Windows 8 Internet Explorer

ACER e3380 Smart Phone Android 4.2.2 Chrome

Dell PC + TP Link WiFi Adapter

Windows 7 Chrome & Firefox

ACER Laptop Windows 10 Chrome & Firefox

Macbook 10.10.5 Safari

iPhone 5S iOS 8.1 Safari

Samsung Android Tablet Android 4.2.2 Galaxy Tab Browser

Iphone 6S+ iOS 9.1 Safari

Nokia Lumina Phone Denim (Windows 8.1) Internet Explorer

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LED Colour’s The WiFi Module has two onboard L.E.D’s these are a Tri-Colour LED & Bi Colour LED the table below shows the colour and meaning represented from each LED. The Tri-Colour indicator will be off during normal operation but can be activated for a timed period from the SPT. Tri Colour LED

Colour Mode Meaning

Blue Solid No Access Point found

Red Slow Flash Not connected to any Access Point

Blue Slow Flash Module in Access Point mode (for configuration)

White Blink Module is in WPS mode, looking for Access Point

Red Solid Connected to Access Point - No Communications

Amber Solid Connected, Commissioned - Communications LOST

Green Solid + (occasional Blue Twinkle) Connected, Commissioned - Communications GOOD

Green Red Flash Message transmitted to MCT

Green Blue flash Message received from MCT

Green Magenta Flash Message in both directions to MCT

Red Alternating Blinking Lost Communication with the SPT

OFF Off WiFi Module is powered off Bi Colour LED

Colour Mode Meaning

Red Slow Flash No Access Point Found

Red Solid Poor Signal (signal unreliable)

Amber Solid Normal Signal

Green Solid Good Signal

Red / Green Alternating Blinking Lost Communication with the SPT

Red Fast Flash Power Problems

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DIP SWITCHES

The WiFi Module has a block of DIP-switches located under the Data-bus Terminals. The table below describes their functionality.

Dip Switch

Dip 1 RS422/485 EOL

Dip 2 RS422 EOL

Dip 3 RS485 Mode

Dip 4 Menu Switch For use with the Next Generation Pro and the Next Generation Nano Dip 3 should always be off. Dip 1 & 2 should be set on when the module is the last device on the RS422 bus. *Max Cable length of 50m. Should the installation require a longer distance, please supply local power to the WiFi Module via a Power Supply Unit (PSU). Cable Connections

SPT Terminal CAT 5e Cable WiFi Module Terminals

PWR + Blue & Orange + PWR - Blue/White & Orange/White - A Green/White A B Green B C Brown/White C D Brown D

OFF (Switch’s Down) ON

(Switch’s Up)

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The Next Generation Pro

The Next Generation Nano

Cable Length Where the WiFi module is drawing power from the SPT a cable run of 50m must not be exceeded. If additional cable length is required, a local power source is required to supply the WiFi module. Our WiFi module must be connected to the SPT using CAT 5e or Cat 6e Cable and should adopt the above cable core colours.

+PWR- RTN 1 2 3 4 5 6 7 8 9 10 11 12 1A RTN RTN A+ 1B 2A 2B 3A 3B

RTN

BF

MF

RTN

TM

P R

232T

B

485A

R

TTLT

R

TN

La Lb

AUX 2 AUX 3 AUX 1

EARTH

RESET

A B C

ATS

SW1

SW3 SW4

SW5

MSG

MC

T

PNL

LIN

E

Console Port

SW

6

1 2 3 4 5 6 8 7

3G GPRS MODULE

SIM

Display

Ethernet indicator

USB

PWR A B C D + -

RS

422

1 2

TER

M

EQ

UIP

Ea Eb

!"+"

A"B"

C"D"

RS422 LED

WiFi LED

Console

1 2 3 4

GSM

1 2 3 4 5 6 7 8 RTN 2 T R TTL a b 1a 1b RTN RTN 485

R 232

T D C B U S

+ -

ATS

A

B

C

Tamper

SIM

RE

SE

T

MS

G

MC

T

PN

L

BU

S

1 2 3 4

5

+ P W R - B A

ETH

ER

NE

T

ETH

MIM

AU

X !"+"

A"B"

C"D"

RS422 LED

WiFi LED

Console

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Tamper Switch The WiFi module has an on-board tamper switch. This is an optical switch and will be active when the module is mounted inside the Plastic Box.

Multiple Antennas Sites where multiple antennas are installed we advise an antenna separation of at least 1metre. Note: SPTs must not be installed without an antenna fitted. Excess cable should not be tightly coiled or cut or fixed down using staples as this can degrade the performance of the radio link.

!"+"A"B"C"D"

RS422 LED

WiFi LED

Console

GSM

1 2 3 4 5 6 7 8 RTN 2 T R TTL a b 1a 1b RTN RTN 485

R 232

T D C B U S

+ -

ATS

A

B

C

Tamper

SIM

RE

SE

T

MS

G

MC

T

PN

L

BU

S

1 2 3 4

5

+ P W R - B A

ETH

ER

NE

T

ETH

MIM

AU

X

>1.0metre)separa-on)

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A"B"

C"D"

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Technical specification

Technical Specifications

Supply Voltage 10v - 36v

Current Consumption 150 mA (max)

Dimension (PCB only) (L) 85mm x (W) 35mm x (H) 20mm

Dimensions enclosure (L) 105mm x (W) 85mm x (H) 30mm

Weight (unpackaged in pod) 105g

Power Consumption Average recorded WiFi Module Power Consumption readings. (Readings are taken from each platform with a WiFi Module remotely located at 25m and connected to the WebWayOne Data-bus. The current readings are for the SPT and Wi-Fi module combined)

The Next Generation Pro The Next Generation Nano

Voltage Current (Average)

Voltage Current (Average)

10V 105mA 10V 105mA

13.8V 75mA 13.8V 75mA

36V 47mA 36V 47mA

Part Numbers

Brand Build no. Part no.

WiFi Module WPC5284 22-5148

Certification Refer to the Compliance section of the Next Generation Pro/The Next Generation Nano Technical Manual for details of the product compliance. Go to the support pages at http://www.webwayworld.com/support.