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wien.arbeiterkammer.at
Risk assessment of mental job strain at the workplace in Austria
Johanna KlöschDepartment of safety, health and work
Austrian Federal Chamber of Labour
1040 Wien, Prinz-Eugen-Straße 20 - 22
Telefon: [email protected]
wien.arbeiterkammer.at
Terms and law
Occupational safety and health in Austria is understood as the
protection of life and health of employees at the workplace
Amendment of the Austrian Workers Safety and Health Protection
Act (1st of January 2013)
Employers must ensure the (physical AND psychological) health,
safety and well-being at work of their employees
Focus on prevention of work-related psychosocial risks
Main tool - risk assessment of mental job strain
Primarily occupational psychologists as special experts (in addition
to Physicians and Safety Technicians/Safety Experts)
wien.arbeiterkammer.at
4 dimensions which have to be considered in the risk assessment of mental job strain
job requirements,
social and organizational climate,
working environment,
workflow and organization of work
wien.arbeiterkammer.at
Risk assessment of mental job strain – the process
Risk assessment is a process which aims to continuing improvement of working conditions.
30% concept/planning
20% identification and
assessment of risks
40% determination and
implementation of
measures and control of
effectiveness
10% documentationQuelle: Julia Steurer, ZAI
wien.arbeiterkammer.at
Adequate measures to prevent psychosocial risks have to
… combat risks at source (Sec. 7 ASchG)
wien.arbeiterkammer.at
Adequate measures to prevent psychosocial hazards must have an
… collective impact (Sec. 7 ASchG)
wien.arbeiterkammer.at
Adequate measures to prevent psychosocial risks have to be
… conform with the state of the art in work design
(Sec. 7 ASchG)
wien.arbeiterkammer.at
Adequate measures to prevent psychosocial risks have to
…reduce or eleminate psychosocial risks
(verifiable!)
…be implemented, verified and if
necessary adapted (Article 7 ASchG)
wien.arbeiterkammer.at
Examples of physical and mental work load and countermeasures
Examples of work load
Physical:
Forced postures
Noise
Heat
Glare
Moving heavy loads
Examples of countermeasures
Physical:
Ergonomic workplace design
Noise reduction
Design of indoor climate
Lighting design
Handling equipment
wien.arbeiterkammer.at
Examples of physical and mental work load and countermeasures
Mental:
Poorly maintained work equipment
User-unfriendly software
Lack of information
Insufficient communication
Lack of attitude
Monotony
Discriminatory working conditions
Insufficient qualification
Poor working climate
Examples of countermeasures
Mental:
Repair
replacement of work equipment
Sufficient information
Communication planning
Creation of freedom of action
Equal opportunities
Activities rich in variety
Upskilling measures
Appreciative working climate
Examples of work load
wien.arbeiterkammer.at
Finding the right key…
Which key fits in which lock?
wien.arbeiterkammer.at
Inappropriate measures
Fruit basket, work life balance training,
coaching, team events, …
„better communication“ – not specific
enough how can communication be
improved?
wien.arbeiterkammer.at
Publication:
wien.arbeiterkammer.at
Healthy workplaces
The world of health, safety and well-being at work
(german) www.gesundearbeit.at
wien.arbeiterkammer.at
Thank you for your attention!