Upload
andrew-rix
View
157
Download
1
Embed Size (px)
Citation preview
MAGIC CONCLUSION
Why Shared Decision Making isn’t enough
Andrew Rix
Styles within Evidence Based Medicinethe patient experience
• Directed – passive patient
• Shared – participating patient
• Facilitative – responsible patient
Styles within Evidence Based Medicinethe patient experience
• Directed – passive patient
• Expected tosubmit to tests without understanding themaccept treatment because that’s what’s on offerfulfil system requirements, targets and outcomesbe a case or record, not a personbe treated episodically
Patient centred care tools
style of medicine: directive
Doctor and system
decisions
Pathways and guidance
as Rules
patient role: passive
System management
Controlled information
delivery mode: reactive
Focus on records/clinical outcomes
Cumulative/episodic
Styles within Evidence Based Medicinethe patient experience
• Shared – participating patient expects tounderstand testsunderstand treatment optionsunderstand risks and benefitsunderstand the likelihood of occurrencehave fears and preferences taken into accounthave an opportunity to discuss and consider optionsbe part of any decisions ‘about me’be a person first, a case secondbe able to exercise choice
Patient centred care tools
style of medicine: shared
Doctor and patient
decisions
Pathways and
guidance
as boundaries
patient role: participative
SDM
Decision aids
delivery mode: informed
Focus on consultation and satisfaction
Episodic/incremental
Changes neededpassive to participative
Doctor • New skills & Tools
Patient• Activation to access evidence & empowerment
to question
System• Flexibility & Provision of Choice of treatment
SDM Benefits (and costs)
• Benefits
– Adherence
– Less expensive options
- Greater satisfaction
Costs
- reconfiguration
- new demands
- new behaviours
Styles within Evidence Based Medicinethe patient experience
Facilitative – responsible patient expectseverything above andthe support to manage their own healtha service that reflect their needsa say in the design of the servicea dynamic interaction via a planclear division and sharing of responsibilitiestreatment of the person not just the conditioncontinuity across time and conditions
Patient centred care tools
style of medicine: facilitated
Patient choice decisions
facilitated by doctor
Pathways and guidance as a starting point
patient role: responsible
Self –management
support
Motivational interviewing
Shared decision making
Structured patient education
delivery mode: planned
Focus on shared patient plan
dynamic
Changes neededparticipatory to responsible
Doctor
• New attitudes, values & skills
Patient
• Taking ownership & control
System
• Support for patients in their choice of service and care – co-creation
Facilitated medicine benefits (and costs)
• Benefits– Prevention
– LTC management
– Demand management
Costs
Reconfiguration
New demands
New behaviours
What produces the most significant change?
• Training clinicians in skills to engage with patients as partners
• A clear strategic message of support for patient centred care
• Listening to patients about their experience as the basis for change
• Some tools for clinicians and patients to support the new process
Will it happen?
• Drivers for change
– Information technology
– Clinical technology
– Cost constraints in current system
– The Francis watershed
• So the opportunity is there!