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Why m-Libraries? Making the Case for Innovation. Joan K. Lippincott Coalition for Networked Information. BCRLG Meeting Vancouver, Canada June 25, 2009. Coalition for Networked Information (CNI). Founded in 1990 by ARL and EDUCAUSE - PowerPoint PPT Presentation
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Why m-Libraries?Making the Case for
InnovationJoan K. LippincottCoalition for Networked Information
BCRLG MeetingVancouver, Canada
June 25, 2009
Coalition for Networked Information (CNI)
Founded in 1990 by ARL and EDUCAUSEMission: accelerate progress in digital information related to research and education200+ member institutionsExecutive Director Clifford Lynchwww.cni.org
CNI’s Program
Developing and Managing Networked Information ContentTransforming Organizations, Professions and IndividualsBuilding Technology, Standards and Infrastructure
Keeping up with CNI
Subscribe to cni-announceRSS feedLinks to podcasts, videos, and articles by Cliff and JoanNew developments
Videos of selected Task Force meeting sessionsInteractive web-based talks
And now, to the main topic
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http://www.flickr.com/photos/libraryman/2048264201/
Newswoman Cokie Roberts - American Libraries , May 2009
“…journalists depend on libraries and librarians for information and facts. The library of today might be in your cell phone instead of going to the building… but we need the people in the building to get it to the cell phones…The people actually doing the work and the research are still in libraries.”
http://www.flickr.com/photos/ala_members/3620128740/
Will your library meet the challenge?
Provision of content configured for mobile devicesProvision of services for mobile device usersPromotion of content and services - so potential users are aware
http://www.flickr.com/photos/olliesphotos/333193604/
No. of Key Institutional Web Services Made Available for Handheld Devices
44% of higher education institutions said “None”40% of higher education institutions said “A Few”40% identified “mobile communications” as an area of importance in their technology strategic plan“Spreading the Word: Messaging and Communications in Higher Education,” EDUCAUSE Center for Applied Research, 2009
The Report Concludes:
“our research reveals a troubling lack of preparation by higher education to handle the growing demand for mobile services.”“Spreading the Word: Messaging and Communications in Higher Education,” EDUCAUSE Center for Applied Research, 2009
What About Your Library’s Strategic Plan and Services?
Are content and services for mobile devices identified as a high priority?Do you currently offer content configured for mobile devices, e.g. e-books for laptops?Do you currently offer content configured for mobile devices, e.g. phones, Kindle?Do you offer information about the library and its collections configured for mobile phones?
Making the Case
Responding to user community work styleExtending access to content and servicesPlaying a role in institutional policy and technology infrastructure development
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Responding to Users: The Environment is Changing
Moving from communication to information devicesMajor universities have a presence in iTunes U.Many researchers use mobile devices for data collection in the fieldNielsen reports a 52% increase in mobile subscribers watching video on a mobile phone 2008-9
Responding to Users
The mobilelife report says that 94% of UK youth own a mobile phonehttp://www.mobilelife2007.co.uk/
ECAR reports that 66% of students own an Internet-capable phone but most don’t use it for Internet because of expense…this WILL changehttp://www.educause.edu/ECAR/TheECARStudyofUndergraduateStu/163283
http://www.flickr.com/photos/ericrice/3351068601/
Char Booth - Ohio U. User Survey
First - understand technologies and your user communityEnvironmental scan of emerging technologiesAssessment of local user communityhttp://www.alastore.ala.org/detail.aspx?ID=2704
Extending access to content and services
Many useful information services are available
Google Book SearchOCLC WorldCat
Inc. no. of reference works, monographs, textbooks are configured for mobile devices
http://www.flickr.com/photos/jblyberg/2073940586/
Scholarly Resources are Emerging: arXiv for the iPhone
Many libraries have prototype services…we can learn from their experience
Reference available via chat, SMSInformation literacy podcast tutorialsClickers in information literacy classesCatalog, patron record, call number, computer availability information available for mobile phonesProvision of ILL content on KindlesLoan of mobile devices
And we will see new services emerge…
QR codes can link locations, books, etc. to web pages with additional information, links to social networking sites, or phone nos.Ramsden, A., Jordan, L., 2009. Are students ready for QR codes? Findings from a student survey at the University of Bath. Working Paper. University of Bath. http://opus.bath.ac.uk/12782/ http://www.flickr.com/photos/cocreatr/2211459923/
Promoting Services:Arizona State U. Library Channel
Promoting Services:Western Illinois U. Libraries
Text Me serviceIn the online catalog, users can click on “text me this call no.,” input a cell phone no., and the call no. is sent to the user’s phonePromoted through video on YouTube
http://www.youtube.com/watch?v=2yjlz1zZ1cU
A Seat at the Table: Policy and Infrastructure
There are important institutional issues, not just library issuesNeed to work with IT and others to keep abreast of new developments
http://www.flickr.com/photos/truebluetitan/2066055069/
How Will Libraries Interface with These Initiatives?
At Indiana U., business grad students are offered discounts on Blackberry smartphonesAt U. Missouri, journalism students are required to buy an Iphone or Ipod TouchAs reported in Chronicle of Higher Ed, May 22, 2009
Academic/Library/IT Collaboration
Physician Assistant Graduate Program2007 Smartphone pilot working with IT and Library; now full implementation3 key applications including Merck Manual
Some Institutional Policy and Infrastructure Issues
What platforms will be supported; will any devices be required?Who will make these decisions for the institution?Who will provide technical support for users?Who will select, license, and fund content for mobile devices?Will this give your institution a competitive advantage?
Now Is the Time…
To study your local environment and usersTo institute pilot projectsTo participate in institutional planningTo promote awareness of your efforts to your user communityTo disseminate information about your successes and problemsTo fully participate in the mobile revolution
Thank You!ResourcesLippincott, Joan. “Mobile Technologies, Mobile Users.” ARL: ABimonthly Report. No. 261, Dec., 2008.http://www.arl.org/resources/pubs/br/br261.shtml
Sheehan, Mark and Judith Pirani. “Spreading the Word: MessagingAnd Communications in Higher Education.” Boulder, CO: EDUCAUSECenter for Applied Research, Vol. 2, 2009.www.educause.edu/ecar
Contact: [email protected]
Note: All photos used from flickr have Creative Commons licenses