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Why Implement a Program? Indiana, unlike other states, is without a safety net program Indiana relies solely on Federal LIHEAP funding which has not responded

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Page 2: Why Implement a Program? Indiana, unlike other states, is without a safety net program Indiana relies solely on Federal LIHEAP funding which has not responded

Why Implement a Program?

• Indiana, unlike other states, is without a safety net program

• Indiana relies solely on Federal LIHEAP funding which has not responded to rising prices, and extreme temperature changes

• According to census information more Indiana low-income customers are struggling with “ability to pay”– Last year Indiana had the 3rd highest poverty increase

nationally (14% increase)

• This program is a proactive solution when customers are struggling at conclusion of winter moratorium

Page 3: Why Implement a Program? Indiana, unlike other states, is without a safety net program Indiana relies solely on Federal LIHEAP funding which has not responded

Program Objectives

• Further assist existing low income customers• Easy to administer with EAP application process• Address affordability by lowering monthly bills

based upon income • Increase weatherization funding• Encourages conservation

Program Partners

• Vectren Energy Delivery • Citizens Gas• FSSA• Office of Utility Consumer Counselor• Manufacturing and Health Providing Customers • Citizens Action Coalition

Page 4: Why Implement a Program? Indiana, unlike other states, is without a safety net program Indiana relies solely on Federal LIHEAP funding which has not responded

Program Details • 2 year pilot beginning January ‘05

• Benefits EAP approved customers at or below 125% of poverty

• 9%, 18% or 24% discount for Citizens Gas customers based on EAP benefit matrix

• 15%, 26% or 32% discount for Vectren Energy customers based on EAP benefit matrix

• Crisis and other assistance applied in addition to the discount

Page 5: Why Implement a Program? Indiana, unlike other states, is without a safety net program Indiana relies solely on Federal LIHEAP funding which has not responded

Universal Service Program Benefit Chart

Matrix Points Citizens Gas Discount Vectren Discount

1-12 9% 15%

13-15 18% 26%

16-20 24% 32%

Page 6: Why Implement a Program? Indiana, unlike other states, is without a safety net program Indiana relies solely on Federal LIHEAP funding which has not responded

Estimated Households to be Assisted by USP

Citizens Avg Bill Reduction Households

Tier #1 9% 3,682 Tier #2 18% 9,555

Tier #3 24% 2,765

Vectren Avg Bill Reduction Households

Tier #1 15% 4,606 Tier #2 26% 15,549 Tier #3 32% 3,319

Page 7: Why Implement a Program? Indiana, unlike other states, is without a safety net program Indiana relies solely on Federal LIHEAP funding which has not responded

Citizens Gas Calculation of Customer Benefits

Example of Less EAP Less USP % Total USP Average Annual Bill Benefit Discount Benefit Annual Bill

Tier #1 $1,000 $171 $ 90 (9%) $261 $739 Tier #2 $1,000 $210 $ 180 (18%) $390 $610Tier #3 $1,000 $245 $ 240 (24%) $485 $515

Average Annual bill is only an example Other assistance is applied in addition to EAP and USP benefits

Page 8: Why Implement a Program? Indiana, unlike other states, is without a safety net program Indiana relies solely on Federal LIHEAP funding which has not responded

Vectren Calculation of Customer Benefits

Example of Less EAP Less USP % Total USP Average

Annual Bill Benefit Discount Benefit Annual Bill

Tier #1 $1,000 $171 $ 150 (15%) $321 $679

Tier #2 $1,000 $210 $ 260 (26%) $470 $530

Tier #3 $1,000 $245 $ 320 (32%) $565 $435

Average Annual bill is only an example. Other assistance is applied in addition to EAP and USP benefits

Page 9: Why Implement a Program? Indiana, unlike other states, is without a safety net program Indiana relies solely on Federal LIHEAP funding which has not responded

Citizens Gas USP/EAP 2004-2005 Program Year 1

• $ 4.5 million in EAP and USP assistance provided from 11/04 through 09/28/05

• 2004-2005 LIHEAP program enrollment comparable to prior year

– 14,456 customers approved for EAP

• USP provided benefits in the amount of $1.3 million YTD (projected year end benefit of $2.1 million)

Page 10: Why Implement a Program? Indiana, unlike other states, is without a safety net program Indiana relies solely on Federal LIHEAP funding which has not responded

Citizens Gas – USP Funded Weatherization

• $500,000 for each program year• Low-income customers - LIHEAP guidelines

– Both home owners and rental properties – Households with gas consumption greater than 120%

average annual gas usage

• Community Action of Greater Indianapolis (CAGI) contracts the weatherization work

• Targeting 175 Homes– 100 homes currently in all stages of the process (i.e.

identification; audit; in progress; or completed)

• Conservation and weatherization education session conducted by Indiana Community Action Association (INCAA)

Page 11: Why Implement a Program? Indiana, unlike other states, is without a safety net program Indiana relies solely on Federal LIHEAP funding which has not responded

Citizens Gas Early Results

• 100 homes in various stages of weatherization work

• 71% of EAP customers still on service with an average bill of $52, comparable to non USP customers.

• Comparative data for 2003-2004 heating season is not available

Page 12: Why Implement a Program? Indiana, unlike other states, is without a safety net program Indiana relies solely on Federal LIHEAP funding which has not responded

Vectren USP/EAP 2004-2005 Program Year 1

• $ 10,059,019 in EAP and USP assistance provided from 11/04 through 9/05

• 2004-2005 LIHEAP program enrollment has increased to prior year

– 24,200 customers approved for EAP

• USP provided benefits in the amount of $3.5 million YTD (projected year end benefit of $5.3 million)

Page 13: Why Implement a Program? Indiana, unlike other states, is without a safety net program Indiana relies solely on Federal LIHEAP funding which has not responded

Vectren – USP Funded Weatherization

• Approximately 1,395 Vectren customers were weatherized using federal and state funding last year.

• $200,000 from the USP fund will aid approximately 75 homes identified as candidates for weatherization in 2005.

• INCAA coordinates program funding and data collection for participating community action agencies throughout the state.

• Criteria used to identify weatherization candidates• Consumed 30% more energy than the average

customer• Customer owns and resides in the dwelling• Received LIHEAP assistance in the previous year• Income within 125% of federal poverty guidelines

Page 14: Why Implement a Program? Indiana, unlike other states, is without a safety net program Indiana relies solely on Federal LIHEAP funding which has not responded

Vectren’s Early Results

• 25 homes in various stages of weatherization work

• 81% of EAP customers still on service

• Comparative data for 2003-2004 heating season is not available