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WHO COUNTRY ASSESSMENT TOOL ON THE USES AND SOURCES FOR HUMAN RESOURCES FOR HEALTH (HRH) DATA 0 100 200 300 400 500 600

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who country assessment tool

on the uses and sources for human resources for health (hrh) data

0

100

200

300

400

500

600

WHO Library Cataloguing-in-Publication Data

WHO country assessment tool on the uses and sources for human resources for health (HRH) data.

1.Health personnel. 2.Health manpower. 3.Evaluation studies. 4.Questionnaires. 5.Data collection. I.World Health Organization.

ISBN 978 92 4 150428 7 (NLM Classification: W 76)

© World Health Organization 2012

All rights reserved. Publications of the World Health Organization are available on the WHO web site (www.who.int) or can be purchased from WHO Press, World Health Organization, 20 Avenue Appia, 1211 Geneva 27, Switzerland (tel.: +41 22 791 3264; fax: +41 22 791 4857; e-mail: [email protected]). Requests for permission to reproduce or translate WHO publications – whether for sale or for noncommercial distribution – should be addressed to WHO Press through the WHO web site (http://www.who.int/about/licensing/copyright_form/en/index.html).

The designations employed and the presentation of the material in this publication do not imply the expression of any opinion whatsoever on the part of the World Health Organization concerning the legal status of any country, territory, city or area or of its authorities, or concerning the delimitation of its frontiers or boundaries. Dotted lines on maps represent approximate border lines for which there may not yet be full agreement.

The mention of specific companies or of certain manufacturers’ products does not imply that they are endorsed or recommended by the World Health Organization in preference to others of a similar nature that are not mentioned. Errors and omissions excepted, the names of proprietary products are distinguished by initial capital letters.

All reasonable precautions have been taken by the World Health Organization to verify the information contained in this publication. However, the published material is being distributed without warranty of any kind, either expressed or implied. The responsibility for the interpretation and use of the material lies with the reader. In no event shall the World Health Organization be liable for damages arising from its use.

Printed by WHO Document Production Services, Geneva, Switzerland / October 2012

Human Resources for Health Unit (HRH)

Department for Health Systems Policies and Workforce (HPW)

Health Systems and Services (HSS)

who country assessment tool

on the uses and sources for human resources for health (hrh) data

Page ii

Country HRIS assessment tool at institutional level

Acknowledgements

This Tool was prepared by the World Health Organization (WHO) with financial support from the Norwegian Agency for Development Cooperation (Norad), the United States Agency for International Development (USAID), the United States President’s Emergency Plan for AIDS Relief (PEPFAR) and the European Union.

This tool was produced under the overall direction of Mario Dal Poz (Coordinator, Human Resources for Health Unit, Department for Health Systems Policies and Workforce, World Health Organization (WHO)). The primary author of the tool is: Angelica Sousa.

We acknowledge the valuable contribution from the country human resources for health experts from around the world, the World Health Organization and colleagues from the Centers for Disease Control and Prevention (CDC), the United States Agency for International Development (USAID), USAID-funded CapacityPlus and IntraHealth, Jhpiego and others. Particular thanks to all those who contributed to the Health Information Reference Group (HIRG) meeting in Nairobi, Kenya, 5–6 December 2011.

The following persons provided detailed comments and advice on the earlier drafts of this tool, and raised valuable issues during its preparation: Naphtali Agata, Adam Ahmat, Elisabeth David Joseph, John Dewdney, Yohana Diaz de Valle, Michael English, Paulo Ferrinho, Mario Alberto Figueroa Alvarez, Jessica Gross, Neeru Gupta, Grace Irimu Thinwa, Isaac Kimani, Rose Kiriinya, Jason Knueppel, Ramesha Krishnamurthy, Teena Kunjumen, Wuleta Lemma, Devan Manharlal, Maurice Lenga, Bagele Mbayi, Jean Moore, Jane Mudyara, Patrick Mutinda Mdindyo, Gideon Mutua, Evasen Naidoo, Edgar Necochea, Epiphane Ngumbu, Bernard Nkala, Francis Ntalazi, Jacinta Nzinga, Leonardo Pereira, Elsa Reis, Patricia Riley, Jean Robson, Xenophon Santas, Anny Sarea, Abdou Sayo Farmo, Hernan Sepulveda, Dykki Settle, Hussein Shabani Mavunde, Eiichi Shimizu, Tungamirirai Simbini, Amani Siyam, Gerhard Vermaak, Peter Waithaka, Kate Waldman, Keith Waters, Agnes Waudo and Alexandra Zuber.

Page iii

Country HRIS assessment tool at institutional level

Table of contents

Background 2

Objectives 2

Part 1: Mapping of institutions 3

Part 2: Questionnaire 5

Questionnaire at institutional level 6

Section 1: Institution information 8

Section 2: Data collection 9

Section 3: Data reporting and use 12

Section 4: Summary of findings 14

Attachment 1: Examples of institutions that produce data on human resources for health 15

Attachment 2: Type of data on human resources for health (question 2.10) 16

Attachment 3: Health Workforce Classification Mapping 18

Page 2

Country HRIS assessment tool at institutional level

Background

There is widespread recognition of the need for accurate, timely and effective human resources for health data to inform the development of policies on human resources for health in countries. However, many low and middle income countries have week information systems that can generate data that could guide the policy dialogue to scale up the health workforce. To respond to this crisis the World Health Organization has directed its efforts and achievements in leading the global research agenda to support countries to strengthen their Human Resources Information Systems (HRIS). As part of these efforts the Human Resources for Health Unit (HRH), WHO developed the Country Assessment Tool on the sources and uses of HRH data to conduct a diagnosis on the quality of data on HRH and the degree to which information is used for evidence-based decision-making. This diagnostic tool contains questions intended to gather information on the uses, type and quality of data on HRH at institutional level in countries. This step is critical to identify strengths and weaknesses of the current HRIS in countries. The resulting information can then be used to identify priorities and develop strategies to strengthen the HRIS at district, regional, or national level.

The country assessment tool on the sources and uses of HRH data is an adapted version of the instrument designed by the Capacity Project, which collects information by institution, and the data mapping template at national level on human resources for health developed by the HRH, WHO. The current version of the instrument has been field tested to evaluate the uses and sources of information in Cape Verde, Guinea Bissau, Mozambique and Sao Tome and Principe and it has recently been used in Guatemala and Rwanda to understand the support required to assist countries to improve or develop their HRIS.

Objectives

The objectives of the instrument are to identify the list of institutions involved in producing data on HRH and to compile comprehensive information on the uses, type and quality of data on HRH at institutional level in countries. The tool is divided in two parts:

1. Mapping of institutions

2. Questionnaire at institutional level:

2.1 Identification

2.2 Data collection

2.3 Use of data

2.4 Summary of findings

Page 3

Country HRIS assessment tool at institutional level

P A r T 1 M A P P i n g O f i n s T i T u T i O n s

Page 4

Country HRIS assessment tool at institutional level

Mapping exercise to identify the list of institutions involved in producing data on HrH

A requisite step to conduct the evaluation on the uses and sources for HRH data is to conduct a mapping of institutions to identify the institutions involved in producing data on HRH. These institutions include ministries, licensing and registration or certification bodies, private sector organizations and outside the health sector, population census bureaus and statistical offices, labour departments, and others. List in the following table the institutions identified as producers of HRH data (please refer to attachment 1 for an example of the institutions). The institutions listed in this section will be interviewed using the questionnaire in part 2. Attach additional sheets if more space is needed.

No. Name of the institution/agency

Page 5

Country HRIS assessment tool at institutional level

P A r T 2 q u e s T i O n n A i r e

Page 6

Country HRIS assessment tool at institutional level

questionnaire at institutional level

This questionnaire is intended to be applied in different institutions which produce data on HRH based on the mapping exercise previously conducted by the interviewer to identify the list of institutions involved in producing data on HRH.

instructions for using the interview tool

This section will provide guidance on how to conduct the interview on the evaluation of the uses and sources for HRH data at institutional level.

1 Role of the interviewer

The interviewer is responsible for asking questions, answering the respondent’s queries, recording answers and editing the completed questionnaire. The interviewer must check that the respondent has understood the questions by using interviewing techniques, such as neutral probes, clarification and appropriate feedback, and determine whether the answer given is appropriate. Listening to what the respondent is communicating, both verbally and nonverbally, ensuring that the information is correct. The interviewer must set the pace of the interview and keep the respondent focused and interested. The atmosphere should be comfortable and pleasant at all times.

Before going to the field, the interviewer must know the questionnaire and how it is to be administered. A thorough preparation as well as extensive practice will guarantee that this is achieved.

2 Role of respondent

The role of the respondent is to cooperate with the interviewer and follow instructions. The respondent must listen to questions attentively without interrupting, take time before answering, and try to give an accurate and complete response as much as possible. The respondent should ask for clarifications whenever a question seems unclear and ask the interviewer to repeat or rephrase it. Trying to answer an unclear question is likely to lead to an incorrect response.

3 Introduction to the interview

The interviewer must clearly communicate the objectives of the survey to the respondent. Knowing what is expected of the person will contribute to the accuracy in responses. The interviewer should establish a good rapport by introducing himself and the survey well.

Make a good impression

1. You are a professional interviewer from a legitimate and reputable organization.

2. The questionnaire is for gathering data for important, worthwhile research.

3. The respondent’s participation is vital to the success of the research.

4. The responses given will be confidential and will only be used for research purposes. Respondents will have to sign an informed consent form, which explains about the survey and what will be expected of them.

Page 7

Country HRIS assessment tool at institutional level

The interviewer can use the following introduction or decide which one works best.

Example of introduction:

“Hello my name is … and I work for … The reason I am contacting you is because we are conducting a survey on health workforce in your country and I would like to ask you a few questions. Let me assure you that whatever information you tell us will not be disclosed to anyone and will only be used for research purposes”.

Make a good interview start

1. You should be pleasant and assertive, and make the respondent feel at ease.

2. You should know the questionnaire thoroughly and be well prepared to answer any questions.

3. You should speak slowly and clearly to set the tone for the interview.

4. You should adapt your introduction to the respondent, as different respondents require different amounts of information.

5. You should be motivated and interested in the interview.

Page 8

Country HRIS assessment tool at institutional level

section 1: institution information

Make a separate copy of the questionnaire for each institution that is being surveyed.

1.1 Date(s) of assessment:

1.2 Institution:

1.3 Department name:

1.4 Type of institution (select only one):

A Ministry of Health

B Other ministries (specify):

C Subregional health agency (e.g. district health office)

D Health professional regulatory body

E Other para-public agencies (e.g. military, police, social security)

F Worker unions/associations

G Nongovernmental or not-for-profit agency providing health services to the public

H Private-for-profit agency providing health services to the public

I Training institutions for health professionals

J Research institutions

K Labour organizations

L Other (specify):

Complete the following information for every person participating in completion of this questionnaire. Attach additional sheets if more space is needed.

Name Job title or roleTelephone No. (incl. country code) Email address

Page 9

Country HRIS assessment tool at institutional level

section 2: Data collection

Make a separate copy of Section 2 of the questionnaire for each type of data on human resources for health collected in this institution.

2.1 Indicate the type of data on human resources for health collected in this institution on a routine basis.

A Student enrolment

B Pre-service training in health-related fields (e.g. graduates)

C In-service training of health professionals

D Health professional licensing

E Health professional registration

F Staff in a health facility

G Payroll

H Retired/discharged

I Performance evaluation

J Leave management

K Planning and budget

L Other (specify):

2.2 How often is this data collected?

A Daily

B Weekly

C Monthly

D At least once a year

E In the last 1 to 2 years

F Within the last 3 to 5 years

G Not updated within the last 5 years

2.3 On which sectors of the health workforce do you collect this data? Check all options that apply.

A Public

B Private-for-profit

C Semi-private

D Nongovernmental or not-for-profit organization

E Para-public agency (e.g. military, police, social security)

F Health training institution

G Other (specify):

Page 10

Country HRIS assessment tool at institutional level

2.4 How are the data collected? Check all options that apply.

A Paper forms

B Electronic files (specify, e.g. Microsoft Excel, Word, etc.):

C Mixed media (paper and electronic) (specify, e.g. Microsoft Excel, Word, etc.):

D Other (specify):

2.5 How are the data compiled into a database or information system?

A Paper

B Electronic (e.g. spreadsheet, database, or other)

C None

2.6 Once compiled, are the data of health workers mapped and disseminated using a standard classification for purpose of statistical comparability with other data sources relevant to labour market analysis? Check all options that apply.

A National classification of occupation

B Common definitions from the Ministry of Health

C International standard classification of occupations

D International classification of education

E None

F Other (specify):

2.7 Are the data of health workers disaggregated by occupational category?

A 21 or more occupational categories

B 15 to 20 occupational categories

C 4 to 14 occupational categories

D Fewer than 4 categories

E Not disaggregated

2.8 Are the data of health workers disaggregated by the following characteristics? Check all options that apply.

A Gender

B Age or age group

C Urban/rural

D State, province or other geographical delineation

E Country where health training was completed

F Country of birth

G Current status in the national health workforce (type of contract, temporary, probation, permanent)

Page 11

Country HRIS assessment tool at institutional level

H Public/private sector

I Graduates of all health training institutions

J Professionals who left the health sector (e.g. death, retirement, career change, leaving the country)

K Marital status

L Other (specify in question 2.9)

2.9 Provide a short description on additional data relevant to human resources for health analysis collected in this dataset:

2.10 List the type of data on human resources for health collected in this Institution (please refer to attachment 2 and check all options that apply).

2.11 Indicate which of the following population based surveys have been used to complement the data on human resources for health collected by this institution? Check all options that apply.

A Population census

B Labour force surveys

C Health facility survey

D Other (specify):

E None

2.12 List of printed or electronic documents received during interview(s) (e.g.vacancy notices, sample employment contract, payroll stubs, employee continuing education brochures, graduation booklet, sample position description and others). Catalogue appropriately.

Page 12

Country HRIS assessment tool at institutional level

section 3: Data reporting and use

3.1 Is there a plan for monitoring and evaluation of human resources for health strategic objectives?

A Yes, implemented

B Yes, not fully implemented

C Plan is being developed

D No

3.2 Do you have a standard set summary of data or set of reports that you produce regularly?

A Yes

B No

C Unsure

3.3 Who are the principal users of the data and/or reports? Check all options that apply.

A Ministry of Health

B Other ministries (specify):

C Other agencies (e.g. social security, parliament)

D Districts health offices

E Health facilities

F Private sector management

G Nongovernmental or not-for-profit organization

H Health professional regulatory bodies

I General public

J Central statistical office

K Health training institutions

L Research institutions

M Unkown

N Other (specify):

O None

3.4 In what format do you disseminate the data and/or reports? Check all options that apply.

A Paper-based documents

B Electronic-based spreadsheet

C Electronic document

D Online access

E None

Page 13

Country HRIS assessment tool at institutional level

3.5 How often are these data and/or reports produced?

A At least once a year

B In the last 1 to 2 years

C Within the last 3 to 5 years

D Not produced within the last 5 years

3.6 How have the national data on human resources been used in the last five years? Check all options that apply.

A Advocating for funds

B Influencing policies

C Workforce planning

D Human resources management

E Health professional qualification

F Education and training

G Other (specify):

H Not used

3.7 Is the national data on human resources used to support human resources for health planning, development and management processes at all levels? Check all options that apply.

A National

B Subnational

C International

D Regional

E Other (specify):

F Not used

3.8 What strategies are needed to improve the use of human resources data in practical decision-making?

Other comments

Page 14

Country HRIS assessment tool at institutional level

sect

ion

4: s

umm

ary

of fi

ndin

gs

Com

plet

e th

e fo

llow

ing

info

rmat

ion

for e

very

inst

itutio

n pa

rtic

ipat

ing

in c

ompl

etio

n of

thi

s qu

estio

nnai

re, i

ndic

atin

g th

e ac

rony

m (e

.g. M

inis

try

of

Hea

lth –

MoH

) bel

ow th

e in

stitu

tion

row

as

show

n in

the

first

col

umn

as a

n ex

ampl

e. A

ttac

h ad

ditio

nal s

heet

s if

mor

e sp

ace

is n

eede

d.

Inst

itutio

n 1

Inst

itutio

n 2

Inst

itutio

n 3

Inst

itutio

n 4

Inst

itutio

n 5

Inst

itutio

n 6

(e.g

. MoH

)

2.1

Indi

cate

the

type

of d

ata

on h

uman

reso

urce

s fo

r hea

lth c

olle

cted

in th

is in

stitu

tion

on a

ro

utin

e ba

sis.

2.2

How

oft

en is

this

dat

a co

llect

ed?

2.3

On

whi

ch s

ecto

rs o

f the

hea

lth w

orkf

orce

do

you

colle

ct th

is d

ata?

2.4

How

are

the

data

col

lect

ed?

2.5

How

are

the

data

com

pile

d in

to a

dat

abas

e or

info

rmat

ion

syst

em?

2.6

Onc

e co

mpi

led,

are

the

data

of h

ealth

wor

kers

map

ped

and

diss

emin

ated

usi

ng a

sta

ndar

d cl

assi

ficat

ion

for p

urpo

se o

f sta

tistic

al c

ompa

rabi

lity

with

oth

er d

ata

sour

ces

rele

vant

to

labo

ur m

arke

t ana

lysi

s?

2.7

Are

the

data

of h

ealth

wor

kers

dis

aggr

egat

ed b

y oc

cupa

tiona

l cat

egor

y?

2.8

Are

the

data

of h

ealth

wor

kers

dis

aggr

egat

ed b

y th

e fo

llow

ing

char

acte

ristic

s?

2.11

Indi

cate

whi

ch p

opul

atio

n ba

sed

surv

eys

have

bee

n us

ed to

com

plem

ent

the

data

on

hum

an re

sour

ces

for h

ealth

col

lect

ed b

y th

e in

stitu

tion.

3.1

Is th

ere

a pl

an fo

r mon

itorin

g an

d ev

alua

tion

of h

uman

reso

urce

s fo

r hea

lth

stra

tegi

c ob

ject

ives

?

3.2

Do

you

have

a s

tand

ard

set s

umm

ary

of d

ata

or s

et o

f rep

orts

that

you

pro

duce

regu

larly

?

3.3

Who

are

the

prin

cipa

l use

rs o

f the

dat

a an

d/or

repo

rts?

3.4

In w

hat f

orm

at d

o yo

u di

ssem

inat

e th

e da

ta a

nd/o

r rep

orts

?

3.5

How

oft

en a

re th

ese

data

and

/or r

epor

ts p

rodu

ced?

3.6

How

hav

e th

e na

tiona

l dat

a on

hum

an re

sour

ces

been

use

d in

the

last

five

yea

rs?

3.7

Is th

e na

tiona

l dat

a on

hum

an re

sour

ces

used

to s

uppo

rt h

uman

reso

urce

s fo

r hea

lth

plan

ning

, dev

elop

men

t and

man

agem

ent p

roce

sses

at a

ll le

vels

?

Page 15

Country HRIS assessment tool at institutional level

Attachment 1 Examples of institutions that could produce data on human resources for healthThe table below gives some examples of institutions that may collect data on HRH as well as a brief description of what kind of data could be produced by these institutions.

Institution/agency Type of data on HRH

National Institute of Statistics Number of health workers (occupation) by public/private sector

Ministry of Defence Number of military health workers (head counts)

Ministry of Health Number of health workers (head counts)

Ministry of Finance Payroll information of all public functionaries

Migration Office Records of all categories of migrant health workers

Ministry of Labour Number of health workers (head counts)

Ministry of Interior Administrative records of health workers (head counts)

Medical Council Registry of public, private and foreign doctors

Nurse Council Registry of public, private and foreign nurses

Nurse Association Registry of public, private and foreign nurses

School of Medicine Records of medical students

School of Nursing Records of staff and students from nursing school

School of Midwifery Records of staff and students from midwifery school

School of technicians on health Records of staff and students from health technicians

Regional health centres Records of health workers at the regional level

Other health workers associations Registry of public, private and foreign health workers

Labour unions Registry of public, private and foreign health workers

Page 16

Country HRIS assessment tool at institutional level

Attachment 2 Type of data on human resources for health (question 2.10)

Please check all options that apply and complete them if necessary. Please refer to the definitions from the Health Workforce Classification Mapping in attachment 3.

Health workers Mark

Health professionals

Generalist medical practitioner/primary care medical doctors

Specialist medical practitioner

Nursing professional

Midwifery professional

Traditional and complementary medicine professional

Paramedical practitioner or clinical officer

Dentist

Pharmacist

Environmental and occupational health and hygiene professional

Physiotherapist

Dietician and nutritionist

Audiologist and speech therapist

Optometrist and ophthalmic optician

Health professional (not elsewhere classified) – please specify:

Health associate professionals

Medical imaging and therapeutic equipment operator

Medical and pathology laboratory technician

Pharmaceutical technician and assistants

Medical and dental prosthetic technician

Nursing associate professional/nursing assistant

Obstetrics/midwifery associate professional/midwife assistant

Traditional and complementary medicine associate professional/complementary medicine technician

Dental assistant and therapist

Medical records and health information technician

Community health worker

Dispensing optician

Physiotherapy technician and assistants

Medical assistant

Environmental and occupational health inspector and associates

Ambulance worker/emergency medical technician

Health associate professional (not elsewhere classified) – please specify:

Other health associate professionals

Health service manager

Health care assistant/nursing aide

Home-based personal care worker or other home care aide

Other health service providers (not elsewhere classified) – please specify:

Page 17

Country HRIS assessment tool at institutional level

Attachment 2 (continuation)

Fill in all training fields which apply to you and, if necessary, complete them.(SE – secondary education; PS – post-secondary non-tertiary education; TE – tertiary education)

Field of education Types of education programmes SE PS TE

Medicine Medicine

Nursing and midwifery

Nursing

Midwifery

Assistant nursing

Assistant midwifery

Dental studies Dentistry

Medical/health services

Pharmacy

Clinical/medical services

Physiotherapy

Optometry

Medical technology

Ambulance service

Environmental health

Social work

Occupational health

Other fields associated with health – please specify:

Page 18

Country HRIS assessment tool at institutional level

Att

achm

ent 3

H

ealt

h W

orkf

orce

Cla

ssifi

cati

on M

appi

ngTh

e cl

assi

ficat

ion

of h

ealth

wor

kers

is la

rgel

y ba

sed

on t

he In

tern

atio

nal S

tand

ard

Clas

sific

atio

n of

Occ

upat

ions

(ISC

O, 2

008

revi

sion

), a

syst

em fo

r cl

assi

fyin

g an

d ag

greg

atin

g oc

cupa

tiona

l in

form

atio

n ob

tain

ed b

y m

eans

of

popu

latio

n ce

nsus

es a

nd o

ther

sta

tistic

al s

urve

ys, a

s w

ell

as f

rom

ad

min

istr

ativ

e re

cord

s. Th

e cl

assi

ficat

ion

uses

a h

iera

rchi

cal s

truc

ture

of o

ccup

atio

nal t

itles

and

code

s, es

sent

ially

refle

ctin

g th

e di

stin

ctio

n of

subg

roup

s of

the

heal

th w

orkf

orce

acc

ordi

ng to

ass

umed

diff

eren

ces

in s

kill

leve

l and

ski

ll sp

ecia

lizat

ion

requ

ired

to fu

lfil t

he ta

sks

and

dutie

s of

jobs

. The

ISCO

to

ol is

inte

nded

bot

h fo

r sta

tistic

al u

sers

and

for c

lient

orie

nted

use

rs, a

nd is

the

basi

s fo

r man

y na

tiona

l occ

upat

iona

l cla

ssifi

catio

ns.

This

map

ping

giv

es g

uide

lines

on

how

hea

lth w

orke

rs a

re t

o be

cla

ssifi

ed in

to t

he m

ost

deta

iled

grou

ps, w

ith e

xam

ples

of o

ccup

atio

ns in

clud

ed

and

excl

uded

, for

pur

pose

s of

sta

tistic

al d

elin

eatio

n, d

escr

iptio

n an

d an

alys

is. I

t is

inte

nded

to s

erve

as

a m

odel

to fa

cilit

ate

com

mun

icat

ion

abou

t he

alth

occ

upat

ions

, to

enha

nce

com

para

bilit

y of

dat

a on

hea

lth w

orke

rs w

ithin

and

acr

oss

coun

trie

s an

d ov

er ti

me,

and

to m

ake

it po

ssib

le fo

r dat

a an

d in

form

atio

n on

hea

lth w

orke

rs o

btai

ned

from

diff

eren

t sou

rces

to b

e pr

oduc

ed in

a fo

rm w

hich

can

be

usef

ul fo

r res

earc

h as

wel

l as

for d

ecis

ion-

mak

ing

and

actio

n-or

ient

ed a

ctiv

ities

. It i

s re

cogn

ized

that

the

full

com

plex

ity a

nd d

ynam

ics

of n

atio

nal h

ealth

labo

ur m

arke

ts m

ay n

ot b

e ca

ptur

ed.

The

clas

sific

atio

n of

hea

lth w

orke

rs m

aps

occu

patio

n ca

tego

ries

into

five

bro

ad g

roup

ings

: hea

lth p

rofe

ssio

nals

, hea

lth a

ssoc

iate

pro

fess

iona

ls,

pers

onal

car

e w

orke

rs in

hea

lth s

ervi

ces,

heal

th m

anag

emen

t and

sup

port

per

sonn

el, a

nd o

ther

hea

lth s

ervi

ce p

rovi

ders

not

els

ewhe

re c

lass

ified

.

Hea

lth

prof

essi

onal

sHe

alth

prof

essio

nals

study

, adv

ise on

or pr

ovid

e pre

vent

ive, c

urat

ive, r

ehab

ilitat

ive an

d pro

mot

iona

l hea

lth se

rvice

s bas

ed on

an ex

tens

ive bo

dy of

theo

retic

al an

d fac

tual

know

ledge

in di

agno

sis an

d tre

atm

ent o

f dise

ase a

nd ot

her h

ealth

prob

lems.

They

may

cond

uct

rese

arch

on h

uman

diso

rder

s and

illne

sses

and w

ays o

f tre

atin

g the

m, a

nd su

perv

ise ot

her w

orke

rs. Th

e kno

wled

ge an

d skil

ls re

quire

d are

usua

lly ob

tain

ed as

the r

esul

t of s

tudy

at a

high

er ed

ucat

iona

l insti

tutio

n in

a he

alth-

relat

ed fi

eld fo

r a pe

riod o

f 3–6

year

s lea

ding

to th

e awa

rd of

a fir

st de

gree

or h

ighe

r qua

lifica

tion.

Occu

patio

n gr

oup

ISCO

code

Defin

ition

Exam

ples

of oc

cupa

tions

cla

ssifi

ed h

ere

Note

s

Gene

ralis

t m

edica

l pr

actit

ione

rs

2211

Gene

ralis

t med

ical d

octo

rs (i

nclu

ding

fam

ily an

d prim

ary c

are d

octo

rs) di

agno

se,

treat

and p

reve

nt ill

ness

, dise

ase,

inju

ry, a

nd ot

her p

hysic

al an

d men

tal im

pairm

ents

and

main

tain

gene

ral h

ealth

in h

uman

s thr

ough

appl

icatio

n of

the p

rincip

les an

d pro

cedu

res

of m

oder

n m

edici

ne. T

hey p

lan, s

uper

vise a

nd ev

aluat

e the

impl

emen

tatio

n of

care

and

treat

men

t plan

s by o

ther

hea

lth ca

re pr

ovid

ers.

They

do n

ot lim

it th

eir pr

actic

e to c

erta

in

dise

ase c

ateg

ories

or m

etho

ds of

trea

tmen

t, an

d may

assu

me r

espo

nsib

ility f

or th

e pro

visio

n of

cont

inui

ng an

d com

preh

ensiv

e med

ical c

are t

o ind

ividu

als, f

amilie

s and

com

mun

ities

.

Med

ical d

octo

r (ge

nera

l), m

edica

l offi

cer (

gene

ral),

phys

ician

(gen

eral)

, ge

nera

l pra

ctiti

oner,

fam

ily m

edica

l pr

actit

ione

r, prim

ary h

ealth

care

ph

ysici

an, d

istric

t med

ical d

octo

r, re

siden

t med

ical o

ffice

r spe

cializ

ing i

n ge

nera

l pra

ctice

Occu

patio

ns in

clude

d in

this

cate

gory

requ

ire co

mpl

etio

n of

a un

iversi

ty-le

vel d

egre

e in

basic

m

edica

l edu

catio

n pl

us po

stgra

duat

e clin

ical t

rain

ing o

r equ

ivalen

t. M

edica

l inte

rns w

ho

have

com

plet

ed th

eir un

iversi

ty ed

ucat

ion

in ba

sic m

edica

l edu

catio

n an

d are

unde

rtakin

g po

stgra

duat

e clin

ical t

rain

ing a

re in

clude

d her

e. Al

thou

gh in

som

e cou

ntrie

s “ge

nera

l pra

ctice

” an

d “fa

mily

med

icine

” may

be co

nsid

ered

as m

edica

l spe

cializ

atio

ns, t

hese

occu

patio

ns sh

ould

alw

ays b

e clas

sified

her

e.

Page 19

Country HRIS assessment tool at institutional level

Occu

patio

n gr

oup

ISCO

code

Defin

ition

Exam

ples

of oc

cupa

tions

cla

ssifi

ed h

ere

Note

s

Spec

ialis

t m

edica

l pr

actit

ione

rs*

2212

Spec

ialis

t med

ical p

ract

ition

ers d

iagno

se, t

reat

and p

reve

nt ill

ness

, dise

ase,

inju

ry an

d oth

er ph

ysica

l and

men

tal im

pairm

ents

usin

g spe

cializ

ed te

sting

, diag

nosti

c, m

edica

l, sur

gica

l, phy

sical

and p

sych

iatric

tech

niqu

es, t

hrou

gh ap

plica

tion

of th

e prin

ciples

an

d pro

cedu

res o

f mod

ern

med

icine

. The

y plan

, sup

ervis

e and

evalu

ate t

he im

plem

enta

tion

of ca

re an

d tre

atm

ent p

lans b

y oth

er h

ealth

care

prov

ider

s. Th

ey sp

ecial

ize in

certa

in di

seas

e ca

tego

ries,

type

s of p

atien

t or m

etho

ds of

trea

tmen

t, an

d may

cond

uct m

edica

l edu

catio

n an

d res

earch

activ

ities

in th

eir ch

osen

area

s of s

pecia

lizat

ion.

Spec

ialist

phys

ician

(int

erna

l med

icine

), su

rgeo

n, an

aesth

etist

, car

diol

ogist

, em

erge

ncy m

edici

ne sp

ecial

ist,

opht

halm

olog

ist, g

ynae

colo

gist,

ob

stetri

cian,

paed

iatric

ian, p

atho

logi

st,

prev

entiv

e med

icine

spec

ialist

, ps

ychi

atris

t, ra

diol

ogist

, res

iden

t m

edica

l offi

cer i

n sp

ecial

ist tr

ainin

g

Occu

patio

ns in

clude

d in

this

cate

gory

requ

ire co

mpl

etio

n of

a un

iversi

ty-le

vel d

egre

e in

basic

m

edica

l edu

catio

n pl

us po

stgra

duat

e clin

ical t

rain

ing i

n a m

edica

l spe

cializ

atio

n (e

xcep

t ge

nera

l pra

ctice

) or e

quiva

lent.

Resid

ent m

edica

l offi

cers

train

ing a

s spe

cialis

t pra

ctiti

oner

s (e

xcep

t gen

eral

prac

tice)

are i

nclu

ded h

ere.

Alth

ough

in so

me c

ount

ries “

stom

atol

ogy”

may

be

cons

ider

ed as

a m

edica

l spe

cializ

atio

n, st

omat

olog

ists s

houl

d be i

nclu

ded u

nder

“Den

tists”

– 22

61. M

edica

l res

earch

prof

essio

nals

who

parti

cipat

e in

biom

edica

l res

earch

usin

g livi

ng

orga

nism

s and

do n

ot un

derta

ke cl

inica

l pra

ctice

shou

ld be

exclu

ded f

rom

her

e (cla

ssifi

ed

unde

r “Lif

e scie

nce p

rofe

ssio

nals”

1 ).* M

edica

l doc

tors

by s

pecia

lty g

roup

ings

It is

of si

gnifi

canc

e to c

ount

ries a

nd st

akeh

olde

rs to

be ab

le to

disti

ngui

sh th

e diff

eren

t ca

tego

ries o

f spe

cialis

t med

ical p

ract

ition

ers.

For p

urpo

ses o

f int

erna

tiona

l com

para

bilit

y, w

here

data

perta

inin

g to s

pecia

list m

edica

l pra

ctiti

oner

s are

repo

rted a

nd cl

assifi

ed by

med

ical

spec

ialty

, the

y sho

uld b

e map

ped t

o the

se gr

oupi

ngs.

Each

spec

ialist

shou

ld on

ly be

coun

ted

once

, acc

ordi

ng to

the m

ain ar

ea of

prac

tice (

or, if

this

info

rmat

ion

is no

t ava

ilabl

e, th

e las

t sp

ecial

ty re

giste

red)

.

Doct

ors i

n ob

stet

ric a

nd g

ynae

colo

gica

l spe

cialti

es an

d rela

ted b

ranc

hes f

ocus

ing o

n th

e car

e of t

he re

prod

uctiv

e sys

tem

of w

omen

inclu

ding

befo

re, d

urin

g and

afte

r pre

gnan

cy

and c

hild

birth

.

Gyna

ecol

ogist

, obs

tetri

cian

Doct

ors i

n pa

edia

trics

and r

elate

d spe

cialti

es fo

cusin

g on

the p

reve

ntio

n, di

agno

sis an

d tre

atm

ent o

f hea

lth pr

oblem

s in

infa

nts,

child

ren

and a

doles

cent

s.Pa

ediat

rician

, neo

nato

logi

st

Doct

ors i

n ps

ychi

atric

spec

ialti

es an

d rela

ted b

ranc

hes f

ocus

ing o

n th

e stu

dy an

d tre

atm

ent o

f men

tal il

lnes

s and

beha

viour

al di

sord

ers.

Psyc

hiat

rist,

child

psyc

hiat

rist,

gero

ntop

sych

iatris

t, ne

urop

sych

iatris

t

Doct

ors i

n th

e m

edica

l gro

up o

f spe

cialti

es an

d rela

ted b

ranc

hes (

not e

lsew

here

cla

ssifi

ed) f

ocus

ing

on th

e diag

nosis

, man

agem

ent a

nd n

on-s

urgi

cal t

reat

men

t of

healt

h pr

oblem

s.

Spec

ialist

med

ical d

octo

r in

card

iolo

gy,

derm

ato-

vene

rolo

gy, f

oren

sic m

edici

ne,

gastr

oent

erol

ogy,

haem

atol

ogy,

imm

unol

ogy,

infe

ctio

us di

seas

e, in

tern

al m

edici

ne, n

euro

logy

, oc

cupa

tiona

l med

icine

, onc

olog

y, ra

diol

ogy,

reha

bilit

ative

med

icine

, re

spira

tory

med

icine

, uro

logy

Doct

ors i

n th

e su

rgica

l gro

up o

f spe

cialti

es an

d rela

ted b

ranc

hes (

not e

lsew

here

cla

ssifi

ed) f

ocus

ing

on th

e tr

eatm

ent o

f hea

lth pr

oblem

s with

surg

ery.

Spec

ialist

med

ical d

octo

r in

gene

ral

surg

ery,

accid

ent a

nd em

erge

ncy

med

icine

, ana

esth

esio

logy

, in

tens

ive ca

re, n

euro

logi

cal s

urge

ry,

opht

halm

olog

y, or

thop

aedi

cs,

otol

aryn

golo

gy, p

aedi

atric

surg

ery,

plas

tic su

rger

y, th

orac

ic su

rger

y, va

scul

ar su

rger

y

Doct

ors i

n sp

ecia

lties

not

else

whe

re cl

assifi

ed in

clude

s med

ical d

octo

rs in

spec

ialist

pr

actic

e exc

eptin

g obs

tetri

c, gy

naec

olog

ical, p

aedi

atric

, psy

chiat

ric, s

urgi

cal o

r med

ical

spec

ialtie

s as c

lassifi

ed el

sew

here

.

Page 20

Country HRIS assessment tool at institutional level

Occu

patio

n gr

oup

ISCO

code

Defin

ition

Exam

ples

of oc

cupa

tions

cla

ssifi

ed h

ere

Note

s

Nurs

ing

prof

essio

nals

2221

Nurs

ing

prof

essio

nals

prov

ide t

reat

men

t, su

ppor

t and

care

serv

ices f

or pe

ople

who

ar

e in

need

of n

ursin

g car

e due

to th

e effe

cts o

f age

ing,

inju

ry, il

lnes

s or o

ther

phys

ical o

r m

enta

l impa

irmen

t, or

pote

ntial

risk

s to h

ealth

, acc

ordi

ng to

the p

ract

ice an

d sta

ndar

ds of

m

oder

n nu

rsing

. The

y ass

ume r

espo

nsib

ility f

or th

e plan

ning

and m

anag

emen

t of t

he ca

re

of pa

tient

s, in

cludi

ng th

e sup

ervis

ion

of ot

her h

ealth

care

wor

kers,

wor

king a

uton

omou

sly

or in

team

s with

med

ical d

octo

rs an

d oth

ers i

n th

e pra

ctica

l app

licat

ion

of pr

even

tive a

nd

cura

tive m

easu

res i

n cli

nica

l and

com

mun

ity se

tting

s.

Prof

essio

nal n

urse

, spe

cialis

t nur

se,

nurse

prac

titio

ner, c

linica

l nur

se,

distr

ict n

urse

, ope

ratin

g the

atre

nur

se,

publ

ic he

alth

nurse

, nur

se an

aesth

etist

, nu

rse ed

ucat

or

This

cate

gory

inclu

des o

ccup

atio

ns fo

r whi

ch co

mpe

tent

perfo

rman

ce us

ually

requ

ires f

orm

al tra

inin

g at a

hig

her e

duca

tiona

l insti

tutio

n in

nur

sing.

The d

istin

ctio

n be

twee

n nu

rsing

and

mid

wife

ry pr

ofes

siona

ls an

d ass

ociat

e pro

fess

iona

ls sh

ould

be m

ade o

n th

e bas

is of

the n

atur

e of

the w

ork p

erfo

rmed

in re

latio

n to

this

defin

ition

. The

quali

ficat

ions

held

by in

divid

uals

or

that

pred

omin

ate i

n th

e cou

ntry

are n

ot th

e main

fact

or in

mak

ing t

his d

istin

ctio

n, as

train

ing

arra

ngem

ents

for n

urse

s and

mid

wive

s var

y wid

ely be

twee

n co

untri

es an

d hav

e var

ied ov

er

time w

ithin

coun

tries

.

Mid

wife

ry

prof

essio

nals

2222

Mid

wife

ry p

rofe

ssio

nals

plan

, man

age,

prov

ide a

nd ev

aluat

e mid

wife

ry ca

re se

rvice

s be

fore

, dur

ing a

nd af

ter p

regn

ancy

and c

hild

birth

. The

y pro

vide d

elive

ry ca

re fo

r red

ucin

g he

alth

risks

to w

omen

and n

ewbo

rn ch

ildre

n ac

cord

ing t

o the

prac

tice a

nd st

anda

rds o

f m

oder

n m

idw

ifery

, wor

king a

uton

omou

sly or

in te

ams w

ith ot

her h

ealth

care

prov

ider

s. Th

ey m

ay co

nduc

t res

earch

on m

idw

ifery

prac

tices

and p

roce

dure

s, an

d im

plem

ent

mid

wife

ry ed

ucat

ion

activ

ities

in cl

inica

l and

com

mun

ity se

tting

s.

Prof

essio

nal m

idw

ifeTh

is ca

tego

ry in

clude

s occ

upat

ions

for w

hich

com

pete

nt pe

rform

ance

usua

lly re

quire

s for

mal

train

ing a

t a h

ighe

r edu

catio

nal in

stitu

tion

in m

idw

ifery

. The

disti

nctio

ns be

twee

n nu

rsing

and

mid

wife

ry pr

ofes

siona

ls an

d ass

ociat

e pro

fess

iona

ls sh

ould

be m

ade o

n th

e bas

is of

the n

atur

e of

the w

ork p

erfo

rmed

in re

latio

n to

this

defin

ition

. The

quali

ficat

ions

held

by in

divid

uals

or

that

pred

omin

ate i

n th

e cou

ntry

are n

ot th

e main

fact

or in

mak

ing t

his d

istin

ctio

n, as

train

ing

arra

ngem

ents

for n

urse

s and

mid

wive

s var

y wid

ely be

twee

n co

untri

es an

d hav

e var

ied ov

er

time w

ithin

coun

tries

.

Trad

ition

al a

nd

com

plem

enta

ry

med

icine

pr

ofes

siona

ls

2230

Trad

ition

al a

nd co

mpl

emen

tary

med

icine

pro

fess

iona

ls ex

amin

e pat

ients

and

prev

ent a

nd tr

eat i

llnes

s, di

seas

e, in

jury

and o

ther

phys

ical, m

enta

l and

psyc

hoso

cial

ailm

ents

by ap

plyin

g kno

wled

ge, s

kills

and p

ract

ices a

cqui

red t

hrou

gh ex

tens

ive st

udy

of th

e the

ories

and e

xper

ience

s orig

inat

ing i

n sp

ecifi

c cul

ture

s. Th

ey re

sear

ch, d

evelo

p an

d im

plem

ent t

reat

men

t plan

s usin

g app

licat

ions

such

as ac

upun

ctur

e, ay

urve

dic,

hom

oeop

athi

c and

her

bal m

edici

ne.

Acup

unct

urist

, Ayu

rved

ic pr

actit

ione

r, Ch

ines

e her

bal m

edici

ne pr

actit

ione

r, ho

meo

path

, nat

urop

ath,

Un

ani p

ract

ition

er

This

cate

gory

inclu

des o

ccup

atio

ns fo

r whi

ch co

mpe

tent

perfo

rman

ce re

quire

s an

exte

nsive

un

derst

andi

ng of

the b

enefi

ts an

d app

licat

ions

of tr

aditi

onal

and c

ompl

emen

tary

ther

apies

, de

velo

ped a

s the

resu

lt of

exte

nded

form

al stu

dy of

thes

e tec

hniq

ues a

s well

as h

uman

an

atom

y and

elem

ents

of m

oder

n m

edici

ne. P

ract

ition

ers w

orkin

g in

the s

ingu

lar ap

plica

tion

of ap

proa

ches

to h

erba

l med

icine

s, sp

iritu

al th

erap

ies or

man

ual t

hera

peut

ic ac

tivity

are

exclu

ded f

rom

her

e.

Para

med

ical

prac

titio

ners

2240

Para

med

ical p

ract

ition

ers (

inclu

ding

clin

ical o

ffice

rs an

d rela

ted)

prov

ide a

dviso

ry,

diag

nosti

c, cu

rativ

e and

prev

entiv

e med

ical s

ervic

es m

ore l

imite

d in

scop

e and

com

plex

ity

than

thos

e car

ried o

ut by

med

ical d

octo

rs. Th

ey w

ork a

uton

omou

sly or

with

limite

d su

perv

ision

of m

edica

l doc

tors,

and p

erfo

rm c

linica

l, the

rape

utic

and s

urgi

cal p

roce

dure

s fo

r tre

atin

g and

prev

entin

g dise

ases

, inju

ries,

and o

ther

phys

ical o

r men

tal im

pairm

ents

com

mon

to sp

ecifi

c com

mun

ities

.

Clin

ical o

ffice

r, prim

ary c

are p

aram

edic,

ad

vanc

ed ca

re pa

ram

edic,

surg

ical

tech

nicia

n, Fe

ldsh

er

Occu

patio

ns in

clude

d in

this

cate

gory

nor

mall

y req

uire

com

plet

ion

of te

rtiar

y-lev

el tra

inin

g in

theo

retic

al an

d pra

ctica

l med

ical s

ervic

es. W

orke

rs pr

ovid

ing s

ervic

es lim

ited t

o em

erge

ncy

treat

men

t and

ambu

lance

prac

tice a

re cl

assifi

ed un

der “

Ambu

lance

wor

kers”

– 32

58.

Dent

ists

2261

Dent

ists (

inclu

ding

dent

al su

rgeo

ns an

d rela

ted)

diag

nose

, tre

at an

d pre

vent

dise

ases

, in

jurie

s and

abno

rmali

ties o

f the

teet

h, m

outh

, jaw

s and

asso

ciate

d tiss

ues b

y app

lying

th

e prin

ciples

and p

roce

dure

s of m

oder

n de

ntist

ry. T

hey u

se a

broa

d ran

ge of

spec

ialize

d di

agno

stic,

surg

ical a

nd ot

her t

echn

ique

s to p

rom

ote a

nd re

store

oral

healt

h.

Dent

ist, d

enta

l pra

ctiti

oner,

dent

al su

rgeo

n, en

dodo

ntist

, ora

l and

m

axill

ofac

ial su

rgeo

n, or

al pa

thol

ogist

, or

thod

ontis

t, pa

edod

ontis

t, pe

riodo

ntist

, pro

sthod

ontis

t, sto

mat

olog

ist

Occu

patio

ns in

clude

d in

this

cate

gory

nor

mall

y req

uire

com

plet

ion

of un

iversi

ty-le

vel

train

ing i

n th

eore

tical

and p

ract

ical d

entis

try or

a re

lated

field

. Alth

ough

in so

me c

ount

ries

“sto

mat

olog

y” an

d “de

ntal,

oral

and m

axill

ofac

ial su

rger

y” m

ay be

cons

ider

ed as

med

ical

spec

ializa

tions

, occ

upat

ions

in th

ese fi

elds s

houl

d alw

ays b

e clas

sified

her

e.

Phar

mac

ists

2262

Phar

mac

ists s

tore

, pre

serv

e, co

mpo

und a

nd di

spen

se m

edici

nal p

rodu

cts.

They

coun

sel

on th

e pro

per u

se an

d adv

erse

effec

ts of

drug

s and

med

icine

s fol

low

ing p

resc

riptio

ns is

sued

by

med

ical d

octo

rs an

d oth

er h

ealth

prof

essio

nals.

They

cont

ribut

e to r

esea

rchin

g, te

sting

, pr

epar

ing,

pres

cribi

ng an

d mon

itorin

g med

icina

l the

rapi

es fo

r opt

imizi

ng h

uman

hea

lth.

Hosp

ital p

harm

acist

, indu

strial

ph

arm

acist

, ret

ail ph

arm

acist

, di

spen

sing c

hem

ist

Occu

patio

ns in

clude

d in

this

cate

gory

nor

mall

y req

uire

com

plet

ion

of un

iversi

ty-le

vel

train

ing i

n th

eore

tical

and p

ract

ical p

harm

acy,

phar

mac

eutic

al ch

emist

ry or

a re

lated

field

. Ph

arm

acol

ogist

s and

relat

ed pr

ofes

siona

ls w

ho st

udy l

iving

orga

nism

s are

exclu

ded f

rom

her

e (cl

assifi

ed un

der “

Life s

cienc

e pro

fess

iona

ls”1 ).

Page 21

Country HRIS assessment tool at institutional level

Occu

patio

n gr

oup

ISCO

code

Defin

ition

Exam

ples

of oc

cupa

tions

clas

sified

her

eNo

tes

Envi

ronm

enta

l an

d oc

cupa

tiona

l he

alth

and

hy

gien

e pr

ofes

siona

ls

2263

Envi

ronm

enta

l and

occ

upat

iona

l hea

lth a

nd h

ygie

ne p

rofe

ssio

nals

asse

ss, p

lan

and i

mpl

emen

t pro

gram

s to r

ecog

nize

, mon

itor a

nd co

ntro

l env

ironm

enta

l fac

tors

that

ca

n po

tent

ially

affec

t hum

an h

ealth

, to e

nsur

e saf

e and

hea

lthy w

orkin

g con

ditio

ns, a

nd to

pr

even

t dise

ase o

r inj

ury c

ause

d by c

hem

ical, p

hysic

al, ra

diol

ogica

l and

biol

ogica

l age

nts o

r er

gono

mic

fact

ors.

Envir

onm

enta

l hea

lth offi

cer,

occu

patio

nal h

ealth

and s

afet

y adv

iser,

occu

patio

nal h

ygien

ist, r

adiat

ion

prot

ectio

n ad

viser

This

cate

gory

inclu

des o

ccup

atio

ns fo

r whi

ch co

mpe

tent

perfo

rman

ce us

ually

requ

ires f

orm

al tra

inin

g at a

hig

her e

duca

tiona

l insti

tutio

n in

envir

onm

enta

l or o

ccup

atio

nal h

ealth

and s

afet

y, or

a re

lated

field

. Pro

fess

iona

ls w

ho as

sess

, plan

and i

mpl

emen

t pro

gram

mes

to m

onito

r or

cont

rol t

he im

pact

of h

uman

activ

ities

on th

e env

ironm

ent a

re ex

clude

d fro

m h

ere (

class

ified

un

der “

Life s

cienc

e pro

fess

iona

ls”1 ).

Phys

ioth

erap

ists

2264

Phys

ioth

erap

ists a

sses

s, pl

an an

d im

plem

ent r

ehab

ilitat

ive pr

ogra

ms t

hat i

mpr

ove o

r re

store

hum

an m

otor

func

tions

, max

imize

mov

emen

t abi

lity,

relie

ve pa

in sy

ndro

mes

, an

d tre

at or

prev

ent p

hysic

al ch

allen

ges a

ssoc

iated

with

inju

ries,

dise

ases

and o

ther

im

pairm

ents.

They

appl

y a br

oad r

ange

of ph

ysica

l the

rapi

es an

d tec

hniq

ues s

uch

as

mov

emen

t, ul

traso

und,

hea

ting,

lase

r and

othe

r tec

hniq

ues.

They

may

deve

lop a

nd

impl

emen

t pro

gram

mes

for s

creen

ing a

nd pr

even

tion

of co

mm

on ph

ysica

l ailm

ents

and d

isord

ers.

Phys

ioth

erap

ist, g

eriat

ric ph

ysica

l th

erap

ist, o

rthop

aedi

c phy

sical

ther

apist

, pae

diat

ric

phys

ical t

hera

pist

This

cate

gory

inclu

des o

ccup

atio

ns fo

r whi

ch co

mpe

tent

perfo

rman

ce us

ually

requ

ires f

orm

al tra

inin

g at a

hig

her e

duca

tiona

l insti

tutio

n in

phys

ioth

erap

y or a

relat

ed fi

eld.

Diet

ician

s and

nu

triti

onist

s22

65Di

etici

ans a

nd n

utrit

ioni

sts a

sses

s, pl

an an

d im

plem

ent p

rogr

ams t

o enh

ance

the i

mpa

ct

of fo

od an

d nut

ritio

n on

hum

an h

ealth

. The

y may

cond

uct r

esea

rch, a

sses

smen

ts an

d ed

ucat

ion

to im

prov

e nut

ritio

nal le

vels

amon

g ind

ividu

als an

d com

mun

ities

.

Diet

ician

, clin

ical d

ietici

an, f

ood s

ervic

e di

etici

an, n

utrit

ioni

st, pu

blic

healt

h nu

tritio

nist,

spor

ts nu

tritio

nist

This

cate

gory

inclu

des o

ccup

atio

ns fo

r whi

ch co

mpe

tent

perfo

rman

ce us

ually

requ

ires f

orm

al tra

inin

g at a

hig

her e

duca

tiona

l insti

tutio

n in

food

and n

utrit

iona

l scie

nce,

nutri

tion

educ

atio

n,

diet

etics

, or a

relat

ed fi

eld.

Audi

olog

ists

and

spee

ch

ther

apist

s

2266

Audi

olog

ists a

nd sp

eech

ther

apist

s eva

luat

e, m

anag

e and

trea

t phy

sical

diso

rder

s aff

ectin

g hum

an h

earin

g, sp

eech

com

mun

icatio

n an

d swa

llow

ing.

They

pres

cribe

corre

ctive

de

vices

or re

habi

litat

ive th

erap

ies fo

r hea

ring l

oss,

spee

ch di

sord

ers,

and r

elate

d sen

sory

and

neur

al pr

oblem

s. Th

ey pl

an h

earin

g scre

enin

g pro

gram

s and

prov

ide c

ouns

ellin

g on

hear

ing

safe

ty an

d com

mun

icatio

n pe

rform

ance

.

Audi

olog

ist, s

peec

h th

erap

ist, s

peec

h pa

thol

ogist

, lang

uage

ther

apist

This

cate

gory

inclu

des o

ccup

atio

ns fo

r whi

ch co

mpe

tent

perfo

rman

ce us

ually

requ

ires f

orm

al tra

inin

g at a

hig

her e

duca

tiona

l insti

tutio

n in

audi

olog

y, sp

eech

path

olog

y, cli

nica

l lang

uage

sc

ience

s or a

relat

ed fi

eld.

Opto

met

rists

an

d op

htha

lmic

optic

ians

2267

Opto

met

rists

and

oph

thal

mic

optic

ians

prov

ide d

iagno

sis, m

anag

emen

t and

trea

tmen

t se

rvice

s for

diso

rder

s of t

he ey

es an

d visu

al sy

stem

. The

y cou

nsel

and a

dvise

on ey

e car

e and

sa

fety

, and

pres

cribe

optic

al aid

s or o

ther

ther

apies

for v

isual

distu

rban

ce.

Opto

met

rist,

opht

halm

ic op

tician

, or

thop

tist

This

cate

gory

inclu

des o

ccup

atio

ns fo

r whi

ch co

mpe

tent

perfo

rman

ce us

ually

requ

ires f

orm

al tra

inin

g at a

hig

her e

duca

tiona

l insti

tutio

n in

opto

met

ry, o

rthop

tics o

r a re

lated

field

.

Heal

th

prof

essio

nals

not e

lsew

here

cla

ssifi

ed

2269

This

grou

p cov

ers h

ealth

pro

fess

iona

ls no

t cla

ssifi

ed e

lsew

here

such

as ch

iropr

acto

rs,

oste

opat

hs, p

odiat

rists,

occu

patio

nal t

hera

pists

, rec

reat

iona

l the

rapi

sts an

d oth

er

prof

essio

nals

prov

idin

g diag

nosti

c, pr

even

tive,

cura

tive a

nd re

habi

litat

ive h

ealth

serv

ices.

Chiro

prac

tor, o

steop

ath,

podi

atris

t, oc

cupa

tiona

l the

rapi

st, re

creat

iona

l th

erap

ist, a

rts th

erap

ist, d

ance

and

mov

emen

t the

rapi

st

This

cate

gory

inclu

des o

ccup

atio

ns fo

r whi

ch co

mpe

tent

perfo

rman

ce us

ually

requ

ires

form

al tra

inin

g at a

hig

her e

duca

tiona

l insti

tutio

n in

a he

alth

relat

ed fi

eld. A

lthou

gh in

som

e ju

risdi

ctio

ns ch

iropr

actic

and o

steop

athi

c are

cons

ider

ed to

hav

e the

attri

bute

s of m

edica

l sp

ecial

ties,

prac

titio

ners

in th

ese d

iscip

lines

shou

ld al

ways

be cl

assifi

ed h

ere.

Hea

lth

asso

ciat

e pr

ofes

sion

als

Healt

h as

socia

te pr

ofes

siona

ls pe

rform

tech

nica

l and

prac

tical

task

s to s

uppo

rt di

agno

sis an

d tre

atm

ent o

f illn

ess,

dise

ase,

inju

ries a

nd im

pairm

ents,

and t

o sup

port

impl

emen

tatio

n of

hea

lth ca

re, t

reat

men

t and

refe

rral p

lans u

suall

y esta

blish

ed by

med

ical, n

ursin

g an

d oth

er h

ealth

prof

essio

nals.

App

ropr

iate f

orm

al qu

alific

atio

ns ar

e ofte

n an

esse

ntial

requ

irem

ent f

or en

try to

thes

e occ

upat

ions

; in so

me c

ases

relev

ant w

ork e

xper

ience

and p

rolo

nged

on-th

e-jo

b tra

inin

g may

subs

titut

e for

the f

orm

al ed

ucat

ion.

Occu

patio

n gr

oup

ISCO

code

Defin

ition

Exam

ples

of oc

cupa

tions

clas

sified

her

eNo

tes

Med

ical i

mag

ing

and

ther

apeu

tic

equi

pmen

t te

chni

cians

3211

Med

ical i

mag

ing

and

ther

apeu

tic e

quip

men

t tec

hnici

ans t

est a

nd op

erat

e ra

diog

raph

ic, ul

traso

und a

nd ot

her m

edica

l imag

ing e

quip

men

t to p

rodu

ce im

ages

of

body

stru

ctur

es fo

r the

diag

nosis

and t

reat

men

t of i

njur

y, di

seas

e and

othe

r im

pairm

ents.

Th

ey m

ay ad

min

ister

radi

atio

n tre

atm

ents

and m

onito

r pat

ients”

cond

ition

s und

er th

e su

perv

ision

of a

radi

olog

ist or

othe

r hea

lth pr

ofes

siona

l.

Diag

nosti

c med

ical r

adio

grap

her,

med

ical r

adiat

ion

ther

apist

, mag

netic

re

sona

nce i

mag

ing t

echn

olog

ist,

nucle

ar m

edici

ne te

chno

logi

st,

mam

mog

raph

er, so

nogr

aphe

r

This

cate

gory

inclu

des o

ccup

atio

ns fo

r whi

ch co

mpe

tent

perfo

rman

ce us

ually

requ

ires f

orm

al tra

inin

g in

med

ical t

echn

olog

y, ra

diol

ogy,

sono

grap

hy, n

uclea

r med

ical t

echn

olog

y or a

re

lated

field

.

Page 22

Country HRIS assessment tool at institutional level

Occu

patio

n gr

oup

ISCO

code

Defin

ition

Exam

ples

of oc

cupa

tions

cla

ssifi

ed h

ere

Note

s

Med

ical a

nd

path

olog

y la

bora

tory

te

chni

cians

3212

Med

ical a

nd p

atho

logy

labo

rato

ry te

chni

cians

perfo

rm cl

inica

l tes

ts on

spec

imen

s of

bodi

ly flu

ids a

nd ti

ssue

s in

orde

r to g

et in

form

atio

n ab

out t

he h

ealth

of a

patie

nt or

caus

e of

deat

h. Th

ey te

st an

d ope

rate

equi

pmen

t suc

h as

spec

troph

otom

eter

s, ca

lorim

eter

s and

fla

me p

hoto

met

ers f

or an

alysis

of bi

olog

ical m

ater

ial in

cludi

ng bl

ood,

urin

e and

spin

al flu

id.

Med

ical la

bora

tory

tech

nicia

n,

med

ical la

bora

tory

assis

tant

, blo

od

bank

tech

nicia

n, cy

tolo

gy te

chni

cian,

pa

thol

ogy t

echn

ician

This

cate

gory

inclu

des o

ccup

atio

ns fo

r whi

ch co

mpe

tent

perfo

rman

ce us

ually

requ

ires f

orm

al tra

inin

g in

biom

edica

l scie

nce,

med

ical t

echn

olog

y or a

relat

ed fi

eld. T

echn

ician

s who

cond

uct

labor

ator

y tes

ts on

livin

g org

anism

s sho

uld b

e clas

sified

unde

r “Lif

e scie

nce t

echn

ician

s”.

Fore

nsic

scien

ce te

chni

cians

, who

perfo

rm cl

inica

l tes

ts to

aid i

n th

e inv

estig

atio

n of

crim

es,

shou

ld be

clas

sified

unde

r “Ph

ysica

l and

engi

neer

ing s

cienc

e tec

hnici

ans”

1 .

Phar

mac

eutic

al

tech

nicia

ns a

nd

assis

tant

s

3213

Phar

mac

eutic

al te

chni

cians

and

ass

istan

ts pe

rform

a va

riety

of ta

sks a

ssoc

iated

w

ith di

spen

sing m

edici

nal p

rodu

cts u

nder

the g

uida

nce o

f a ph

arm

acist

or ot

her h

ealth

pr

ofes

siona

l. The

y inv

ento

ry, p

repa

re an

d sto

re m

edica

tions

and o

ther

phar

mac

eutic

al co

mpo

unds

and s

uppl

ies, a

nd m

ay di

spen

se m

edici

nes a

nd dr

ugs t

o clie

nts a

nd in

struc

t on

their

use a

s pre

scrib

ed by

hea

lth pr

ofes

siona

ls.

Phar

mac

eutic

al te

chni

cian,

ph

arm

aceu

tical

assis

tant

, disp

ensin

g te

chni

cian

Occu

patio

ns in

clude

d in

this

cate

gory

nor

mall

y req

uire

know

ledge

and s

kills

in ph

arm

aceu

tical

serv

ices a

s obt

ained

thro

ugh

form

al tra

inin

g. Ph

arm

acol

ogy t

echn

ician

s and

relat

ed as

socia

te

prof

essio

nals

who

wor

k with

livin

g org

anism

s are

exclu

ded f

rom

her

e (cla

ssifi

ed un

der

“Life

scien

ce te

chni

cians

”1 ).

Med

ical

and

dent

al

pros

thet

ic te

chni

cians

3214

Med

ical a

nd d

enta

l pro

sthe

tic te

chni

cians

desig

n, fi

t, se

rvice

and r

epair

med

ical a

nd

dent

al de

vices

and a

pplia

nces

follo

win

g pre

scrip

tions

or in

struc

tions

esta

blish

ed by

a he

alth

prof

essio

nal. T

hey m

ay se

rvice

a w

ide r

ange

of su

ppor

t ins

trum

ents

to co

rrect

phys

ical

med

ical o

r den

tal p

robl

ems s

uch

as n

eck b

race

s, or

thop

aedi

c spl

ints,

artifi

cial li

mbs

, hea

ring

aids,

arch

supp

orts,

dent

ures

, and

dent

al cro

wns

and b

ridge

s.

Med

ical a

pplia

nce t

echn

ician

, orth

otist

, or

thot

ic te

chni

cian,

pros

thet

ist,

pros

thet

ic te

chni

cian,

de

ntur

ist, d

enta

l tec

hnici

an

Occu

patio

ns in

clude

d in

this

cate

gory

nor

mall

y req

uire

som

e med

ical, d

enta

l and

anat

omica

l kn

owled

ge ob

tain

ed th

roug

h fo

rmal

train

ing.

Tech

nicia

ns w

ho co

nstru

ct an

d rep

air pr

ecisi

on

med

ical a

nd su

rgica

l instr

umen

ts ar

e exc

lude

d fro

m h

ere (

class

ified

unde

r “Tra

de w

orke

rs”1 ).

Nurs

ing

asso

ciate

pr

ofes

siona

ls

3221

Nurs

ing

asso

ciate

pro

fess

iona

ls pr

ovid

e bas

ic nu

rsing

and p

erso

nal c

are

for p

eopl

e in

need

of su

ch ca

re du

e to e

ffect

s of a

gein

g, ill

ness

, inju

ry, o

r oth

er ph

ysica

l or

men

tal im

pairm

ent. T

hey p

rovid

e hea

lth ad

vice t

o pat

ients

and f

amilie

s; m

onito

r pat

ients’

co

nditi

ons;

and i

mpl

emen

t car

e, tre

atm

ent a

nd re

ferra

l plan

s usu

ally e

stabl

ished

by

med

ical, n

ursin

g and

othe

r hea

lth pr

ofes

siona

ls.

Assis

tant

nur

se, e

nrol

led n

urse

, pr

actic

al nu

rseTh

is ca

tego

ry in

clude

s occ

upat

ions

for w

hich

com

pete

nt pe

rform

ance

usua

lly re

quire

s kn

owled

ge an

d skil

ls ob

tain

ed as

the r

esul

t of s

tudy

in n

ursin

g; in

som

e cas

es, e

xten

sive o

n th

e-jo

b tra

inin

g may

subs

titut

e for

the f

orm

al ed

ucat

ion

form

al. Th

e crit

eria

for i

nclu

sion

of

indi

vidua

ls in

this

cate

gory

shou

ld be

mad

e on

the b

asis

of th

e nat

ure o

f the

wor

k per

form

ed

in re

latio

n to

this

defin

ition

, and

not

the q

ualifi

catio

ns h

eld by

indi

vidua

ls or

that

pred

omin

ate

in th

e cou

ntry

.

Mid

wife

ry

asso

ciate

pr

ofes

siona

ls

3222

Mid

wife

ry a

ssoc

iate

pro

fess

iona

ls pr

ovid

e bas

ic he

alth

care

and a

dvice

befo

re,

durin

g and

afte

r pre

gnan

cy an

d chi

ldbi

rth. T

hey p

rovid

e adv

ice to

wom

en, f

amilie

s and

co

mm

uniti

es on

birth

and e

mer

genc

y plan

s, br

eastf

eedi

ng, in

fant

care

, fam

ily pl

anni

ng an

d re

lated

topi

cs; m

onito

r hea

lth st

atus

durin

g pre

gnan

cy an

d chi

ldbi

rth; a

nd im

plem

ent c

are,

treat

men

t and

refe

rral p

lans u

suall

y esta

blish

ed by

med

ical, m

idw

ifery

and o

ther

hea

lth

prof

essio

nals.

Assis

tant

mid

wife

, tra

ditio

nal m

idw

ifeTh

is ca

tego

ry in

clude

s occ

upat

ions

for w

hich

com

pete

nt pe

rform

ance

requ

ires k

now

ledge

and

skill

s in

rout

ine a

nd em

erge

ncy m

idw

ifery

care

acqu

ired t

hrou

gh fo

rmal

or in

form

al tra

inin

g.

The c

riter

ia fo

r inc

lusio

n of

indi

vidua

ls in

this

cate

gory

shou

ld be

mad

e on

the b

asis

of th

e na

ture

of th

e wor

k per

form

ed in

relat

ion

to th

is de

finiti

on, a

nd n

ot th

e qua

lifica

tions

held

by

indi

vidua

ls or

that

pred

omin

ate i

n th

e cou

ntry

. Tra

ditio

nal a

nd la

y mid

wive

s, w

ho pr

ovid

e ba

sic pr

egna

ncy a

nd bi

rthin

g car

e and

advic

e bas

ed pr

imar

ily on

expe

rienc

e and

know

ledge

ac

quire

d inf

orm

ally t

hrou

gh th

e tra

ditio

ns an

d pra

ctice

s of t

he co

mm

uniti

es w

here

they

or

igin

ated

, are

inclu

ded h

ere.

Birth

assis

tant

s, w

ho pr

ovid

e em

otio

nal s

uppo

rt an

d gen

eral

care

and a

dvice

to w

omen

and f

amilie

s dur

ing p

regn

ancy

and l

abou

r, are

exclu

ded f

rom

her

e (cl

assifi

ed un

der “

Perso

nal c

are w

orke

rs in

hea

lth se

rvice

s”).

Trad

ition

al a

d co

mpe

men

tary

m

edici

ne

asso

ciate

pr

ofes

siona

ls

3230

Trad

ition

al a

nd co

mpl

emen

tary

med

icine

ass

ocia

te p

rofe

ssio

nals

prev

ent,

care

fo

r and

trea

t phy

sical

and m

enta

l illn

esse

s, di

sord

ers a

nd in

jurie

s usin

g her

bal a

nd ot

her

ther

apies

base

d on

theo

ries a

nd ex

perie

nces

orig

inat

ing i

n sp

ecifi

c cul

ture

s. Th

ey ad

min

ister

tre

atm

ents

usin

g tra

ditio

nal t

echn

ique

s and

med

icam

ents,

eith

er ac

ting i

ndep

ende

ntly

or ac

cord

ing t

o the

rape

utic

care

plan

s esta

blish

ed by

a tra

ditio

nal m

edici

ne or

othe

r he

alth

prof

essio

nal.

Acup

unct

ure t

echn

ician

, Ayu

rved

ic te

chni

cian,

bone

sette

r, her

balis

t, ho

meo

path

y tec

hnici

an, s

crapi

ng an

d cu

ppin

g the

rapi

st, vi

llage

hea

ler,

witc

h do

ctor

This

cate

gory

inclu

des o

ccup

atio

ns fo

r whi

ch co

mpe

tent

perfo

rman

ce re

quire

s kno

wled

ge

and s

kills

acqu

ired t

hrou

gh re

lative

ly sh

ort p

erio

ds of

educ

atio

n an

d tra

inin

g, or

info

rmall

y th

roug

h th

e tra

ditio

ns an

d pra

ctice

s of t

he co

mm

uniti

es w

here

they

orig

inat

ed. F

aith

heale

rs,

who

trea

t hum

an ai

lmen

ts th

roug

h sp

iritu

al th

erap

ies, w

ithou

t usin

g her

bal t

hera

pies

or

othe

r med

icam

ents

or ph

ysica

l tre

atm

ents,

are e

xclu

ded f

rom

her

e (cla

ssifi

ed un

der “

Relig

ious

as

socia

te pr

ofes

siona

ls”).

Occu

patio

ns th

at pr

ovid

e the

rapy

usin

g tra

ditio

nal f

orm

s of m

assa

ge

and t

he ap

plica

tion

of pr

essu

re, s

uch

as ac

upre

ssur

e and

shiat

su th

erap

ists,

are c

lassifi

ed un

der

“Phy

sioth

erap

y tec

hnici

ans a

nd as

sista

nts”

– 32

55.

Page 23

Country HRIS assessment tool at institutional level

Occu

patio

n gr

oup

ISCO

code

Defin

ition

Exam

ples

of oc

cupa

tions

cla

ssifi

ed h

ere

Note

s

Dent

al a

ssist

ants

an

d th

erap

ists

3251

Dent

al a

ssist

ants

and

ther

apist

s pro

vide b

asic

dent

al ca

re se

rvice

s for

the p

reve

ntio

n an

d tre

atm

ent o

f dise

ases

and d

isord

ers o

f the

teet

h an

d mou

th, a

s per

care

plan

s and

pr

oced

ures

esta

blish

ed by

a de

ntist

or ot

her o

ral h

ealth

prof

essio

nal. T

hey e

xam

ine p

atien

ts’

mou

ths,

teet

h an

d rela

ted s

truct

ures

to as

sess

oral

healt

h sta

tus;

prov

ide a

dvice

on de

ntal

hygi

ene;

perfo

rm ba

sic or

rout

ine c

linica

l den

tal p

roce

dure

s; an

d ass

istin

g den

tists

durin

g co

mpl

ex de

ntal

proc

edur

es.

Dent

al as

sista

nt, d

enta

l hyg

ienist

, de

ntal

ther

apist

This

cate

gory

inclu

des o

ccup

atio

ns fo

r whi

ch co

mpe

tent

perfo

rman

ce us

ually

requ

ires f

orm

al tra

inin

g in

dent

al hy

gien

e, de

ntal-

assis

ting o

r a re

lated

field

.

Med

ical r

ecor

ds

and

heal

th

info

rmat

ion

tech

nicia

ns

3252

Med

ical r

ecor

ds a

nd h

ealth

info

rmat

ion

tech

nicia

ns de

velo

p, im

plem

ent a

nd as

sess

he

alth

reco

rds p

roce

ssin

g, st

orag

e and

retri

eval

syste

ms i

n m

edica

l fac

ilities

and o

ther

he

alth

care

setti

ngs t

o mee

t the

lega

l, pro

fess

iona

l, eth

ical a

nd ad

min

istra

tive r

ecor

ds-

keep

ing r

equi

rem

ents

of h

ealth

serv

ices d

elive

ry.

Med

ical r

ecor

ds te

chni

cian,

hea

lth

info

rmat

ion

clerk

, med

ical r

ecor

ds

analy

st, m

edica

l rec

ords

unit

supe

rviso

r, cli

nica

l cod

er, di

seas

e reg

istry

te

chni

cian

Occu

patio

ns in

clude

d in

this

cate

gory

requ

ire kn

owled

ge of

med

ical t

erm

inol

ogy,

legal

aspe

cts o

f hea

lth in

form

atio

n, h

ealth

data

stan

dard

s, an

d com

pute

r- or

pape

r-bas

ed da

ta

man

agem

ent a

s obt

ained

thro

ugh

form

al ed

ucat

ion

and/

or pr

olon

ged o

n-th

e-jo

b tra

inin

g.

Gene

ral s

ecre

taria

l or c

lerica

l wor

kers

are e

xclu

ded f

rom

her

e.

Com

mun

ity

heal

th w

orke

rs32

53Co

mm

unity

hea

lth w

orke

rs pr

ovid

e hea

lth ed

ucat

ion,

refe

rral a

nd fo

llow

up, c

ase

man

agem

ent,

and b

asic

prev

entiv

e hea

lth ca

re an

d hom

e visi

ting s

ervic

es to

spec

ific

com

mun

ities

. The

y pro

vide s

uppo

rt an

d ass

istan

ce to

indi

vidua

ls an

d fam

ilies i

n na

vigat

ing

the h

ealth

and s

ocial

serv

ices s

yste

m.

Com

mun

ity h

ealth

wor

ker, c

omm

unity

he

alth

aide,

com

mun

ity h

ealth

pr

omot

er, vi

llage

hea

lth w

orke

r

Occu

patio

ns in

clude

d in

this

cate

gory

nor

mall

y req

uire

form

al or

info

rmal

train

ing a

nd su

perv

ision

reco

gnize

d by t

he h

ealth

and s

ocial

serv

ices a

utho

rities

. Pro

vider

s of

rout

ine p

erso

nal c

are s

ervic

es an

d tra

ditio

nal m

edici

ne pr

actit

ione

rs ar

e not

inclu

ded h

ere.

Disp

ensin

g op

ticia

ns32

54Di

spen

sing

optic

ians

desig

n, fi

t and

disp

ense

optic

al len

ses b

ased

on a

pres

cript

ion

from

an

opht

halm

olog

ist or

opto

met

rist f

or th

e cor

rect

ion

of re

duce

d visu

al ac

uity

. The

y ser

vice

corre

ctive

eyeg

lasse

s, co

ntac

t len

ses,

low

-visi

on ai

ds an

d oth

er op

tical

devic

es.

Disp

ensin

g opt

ician

, con

tact

lens

op

tician

This

cate

gory

inclu

des o

ccup

atio

ns fo

r whi

ch co

mpe

tent

perfo

rman

ce us

ually

requ

ires f

orm

al tra

inin

g in

optic

ianry

.

Phys

ioth

erap

y te

chni

cans

and

as

sista

nts

3255

Phys

ioth

erap

y tec

hnici

ans a

nd a

ssist

ants

prov

ide p

hysic

al th

erap

eutic

trea

tmen

ts to

pa

tient

s in

circu

msta

nces

whe

re fu

nctio

nal m

ovem

ent i

s thr

eate

ned b

y inj

ury,

dise

ase o

r im

pairm

ent. T

hey fi

t pat

ients

for p

hysic

al su

ppor

tive d

evice

s and

adm

inist

er an

d mon

itor

man

ual t

reat

men

ts, el

ectri

cal m

odali

ty tr

eatm

ents,

ultra

soun

d and

othe

r phy

sical

ther

apies

. Th

erap

ies ar

e usu

ally p

rovid

ed as

per r

ehab

ilitat

ive pl

ans e

stabl

ished

by a

phys

ioth

erap

ist or

ot

her h

ealth

prof

essio

nal.

Phys

ioth

erap

y tec

hnici

an, p

hysic

al re

habi

litat

ion

tech

nicia

n, ac

upre

ssur

e th

erap

ist, e

lectro

ther

apist

, hy

drot

hera

pist,

mas

sage

ther

apist

, sh

iatsu

ther

apist

This

cate

gory

inclu

des o

ccup

atio

ns fo

r whi

ch co

mpe

tent

perfo

rman

ce us

ually

requ

ires f

orm

al tra

inin

g in

phys

ical r

ehab

ilitat

ion

ther

apy o

r a re

lated

field

. Fitn

ess i

nstru

ctor

s, w

ho te

ach

body

mov

emen

ts us

ed in

fitn

ess r

outin

es an

d rec

reat

iona

l act

ivitie

s, ar

e exc

lude

d fro

m h

ere

(clas

sified

unde

r “So

cial, c

ultu

ral a

nd re

lated

asso

ciate

prof

essio

nals”

).

Med

ical

assis

tant

s32

56M

edica

l ass

istan

ts pe

rform

basic

clin

ical a

nd ad

min

istra

tive t

asks

to su

ppor

t pat

ient

care

unde

r the

dire

ct su

perv

ision

of a

med

ical p

ract

ition

er or

othe

r hea

lth pr

ofes

siona

l. Th

ey pe

rform

rout

ine t

asks

and p

roce

dure

s suc

h as

mea

surin

g pat

ients’

vita

l sig

ns,

adm

inist

erin

g med

icatio

ns an

d inj

ectio

ns, r

ecor

ding

info

rmat

ion

in m

edica

l rec

ords

-kee

ping

sy

stem

s, pr

epar

ing a

nd h

andl

ing m

edica

l instr

umen

ts an

d sup

plies

, and

colle

ctin

g and

pr

epar

ing s

pecim

ens o

f bod

ily fl

uids

and t

issue

s for

labo

rato

ry te

sting

.

Med

ical a

ssist

ant,

clini

cal a

ssist

ant,

opht

halm

ic as

sista

ntTh

is ca

tego

ry in

clude

s occ

upat

ions

for w

hich

com

pete

nt pe

rform

ance

nor

mall

y req

uire

s for

mal

train

ing i

n he

alth

serv

ices p

rovis

ion.

Clin

ical c

are p

rovid

ers w

ith ad

vanc

ed tr

ainin

g and

skill

s to

prov

ide i

ndep

ende

nt m

edica

l diag

nosti

c and

trea

tmen

t ser

vices

shou

ld be

clas

sified

unde

r “P

aram

edica

l pra

ctiti

oner

s”–

2240

.

Envi

ronm

enta

l an

d oc

cupa

tiona

l he

alth

in

spec

tors

and

as

socia

tes

3257

Envi

ronm

enta

l and

occ

upat

iona

l hea

lth in

spec

tors

and

ass

ocia

tes i

nves

tigat

e th

e im

plem

enta

tion

of ru

les an

d reg

ulat

ions

relat

ing t

o env

ironm

enta

l fac

tors

that

can

pote

ntial

ly aff

ect h

uman

hea

lth, h

ealth

and s

afet

y in

the w

orkp

lace,

and s

afet

y of

proc

esse

s for

the p

rodu

ctio

n of

good

s and

serv

ices.

They

may

impl

emen

t and

evalu

ate

prog

ram

mes

to re

store

or im

prov

e saf

ety a

nd sa

nita

ry co

nditi

ons u

nder

the s

uper

visio

n of

a he

alth

prof

essio

nal.

Healt

h in

spec

tor, f

ood s

anita

tion

and

safe

ty in

spec

tor, o

ccup

atio

nal h

ealth

an

d saf

ety i

nspe

ctor

, san

itaria

n,

sani

tary

insp

ecto

r

This

cate

gory

inclu

des o

ccup

atio

ns fo

r whi

ch co

mpe

tent

perfo

rman

ce us

ually

requ

ires f

orm

al tra

inin

g in

sani

tary

scien

ces,

occu

patio

nal a

nd in

stitu

tiona

l saf

ety a

nd sa

nita

tion,

or a

relat

ed fi

eld.

Page 24

Country HRIS assessment tool at institutional level

Occu

patio

n gr

oup

ISCO

code

Defin

ition

Exam

ples

of oc

cupa

tions

cla

ssifi

ed h

ere

Note

s

Ambu

lanc

e w

orke

rs32

58Am

bula

nce

wor

kers

prov

ide e

mer

genc

y hea

lth ca

re to

patie

nts w

ho ar

e inj

ured

, sick

, in

firm

or ot

herw

ise ph

ysica

lly or

men

tally

impa

ired p

rior t

o and

durin

g tra

nspo

rt to

med

ical,

reha

bilit

atio

n an

d oth

er h

ealth

care

facil

ities

. The

y mon

itor c

hang

es in

hea

lth st

atus

of

patie

nts d

urin

g tra

nspo

rt an

d per

form

proc

edur

es ac

cord

ing t

o pro

toco

l or e

mer

genc

y m

edica

l tre

atm

ent. T

hey m

ay pa

trol a

nd pr

ovid

e inf

orm

atio

n on

first

aid a

t lar

ge-s

cale

publ

ic ga

ther

ings

and o

ther

even

ts w

here

hea

lth em

erge

ncies

are m

ore l

ikely

to oc

cur.

Ambu

lance

office

r, am

bulan

ce

para

med

ic, em

erge

ncy m

edica

l te

chni

cian,

emer

genc

y par

amed

ic

Occu

patio

ns in

clude

d in

this

cate

gory

nor

mall

y req

uire

form

al tra

inin

g in

emer

genc

y med

ical

treat

men

t, pa

tient

tran

spor

t, am

bulan

ce pr

incip

les an

d pra

ctice

, or a

relat

ed fi

eld. A

mbu

lance

dr

ivers

who

do n

ot pr

ovid

e hea

lth ca

re ar

e exc

lude

d fro

m h

ere (

class

ified

unde

r “Pl

ant a

nd

mac

hine

oper

ator

s”1 ).

Heal

th a

ssoc

iate

pr

ofes

siona

ls no

t else

whe

re

class

ified

3259

This

grou

p cov

ers h

ealth

ass

ocia

te p

rofe

ssio

nals

not e

lsew

here

clas

sified

inclu

ding

, fo

r ins

tanc

e, re

spira

tory

and a

naes

thes

ia te

chni

cians

, HIV

coun

sello

rs an

d oth

ers p

erfo

rmin

g te

chni

cal t

asks

and p

rovid

ing s

uppo

rt fo

r diag

nosti

c, pr

even

tive,

cura

tive,

prom

otio

nal a

nd

reha

bilit

ative

hea

lth se

rvice

s.

Resp

irato

ry th

erap

y tec

hnici

an,

anae

sthes

ia te

chni

cian,

HIV

coun

sello

r, fa

mily

plan

ning

coun

sello

r.

This

cate

gory

inclu

des o

ccup

atio

ns fo

r whi

ch co

mpe

tent

perfo

rman

ce us

ually

requ

ires f

orm

al tra

inin

g in

healt

h se

rvice

prov

ision

.

Oth

er h

ealt

h as

soci

ate

prof

essi

onal

sOt

her h

ealth

asso

ciate

prof

essio

nals

inclu

de a

wid

e ran

ge of

othe

r typ

es of

hea

lth sy

stem

s per

sonn

el, su

ch as

hea

lth se

rvice

man

ager

s, he

alth

econ

omist

s, he

alth

polic

y law

yers,

biom

edica

l eng

inee

rs, m

edica

l phy

sicist

s, cli

nica

l psy

chol

ogist

s, so

cial w

orke

rs, m

edica

l se

creta

ries,

ambu

lance

drive

rs, bu

ildin

g main

tena

nce s

taff,

and o

ther

gene

ral m

anag

emen

t, pr

ofes

siona

l, tec

hnica

l, adm

inist

rativ

e and

supp

ort s

taff.

Perso

nal c

are w

orke

rs pr

ovid

e dire

ct pe

rsona

l car

e ser

vices

in h

ealth

care

and r

esid

entia

l set

tings

, ass

ist w

ith h

ealth

ca

re pr

oced

ures

, and

perfo

rm a

varie

ty of

othe

r tas

ks of

a sim

ple a

nd ro

utin

e nat

ure f

or th

e pro

visio

n of

hea

lth se

rvice

s. Th

ese o

ccup

atio

ns ty

pica

lly re

quire

relat

ively

adva

nced

liter

acy a

nd n

umer

acy s

kills,

a hi

gh le

vel o

f man

ual d

exte

rity,

and g

ood i

nter

perso

nal

com

mun

icatio

n sk

ills.

Occu

patio

n gr

oup

ISCO

code

Defin

ition

Exam

ples

of oc

cupa

tions

cla

ssifi

ed h

ere

Note

s

Heal

th se

rvice

m

anag

ers

1342

Heal

th se

rvice

man

ager

s plan

, dire

ct, co

ordi

nate

and e

valu

ate t

he pr

ovisi

on of

clin

ical

and c

omm

unity

hea

lth ca

re se

rvice

s in

hosp

itals,

clin

ics, p

ublic

hea

lth ag

encie

s and

sim

ilar

orga

niza

tions

. The

y pro

vide o

vera

ll dire

ctio

n, po

licy s

tand

ards

and o

pera

tiona

l crit

eria

for

the u

nits

they

man

age,

inclu

ding

supe

rvisi

ng an

d eva

luat

ing t

he re

cruitm

ent,

train

ing

and w

ork a

ctivi

ties o

f per

sonn

el. Th

ey m

onito

r the

use o

f hea

lth se

rvice

s and

reso

urce

s. Th

ey lia

ise w

ith ot

her h

ealth

and w

elfar

e ser

vice p

rovid

ers,

boar

ds an

d fun

ding

bodi

es to

co

ordi

nate

the p

rovis

ion

of se

rvice

s.

Healt

h fa

cility

adm

inist

rato

r, med

ical

adm

inist

rato

r, clin

ical d

irect

or, d

irect

or

of n

ursin

g, h

ospi

tal m

atro

n, co

mm

unity

he

alth

care

coor

dina

tor, c

hief

publ

ic he

alth

office

r

The m

ain ta

sks a

nd du

ties f

or jo

bs in

this

occu

patio

nal c

ateg

ory i

nclu

de gu

idin

g and

dire

ctin

g th

e act

ivitie

s of o

rgan

izatio

ns, d

epar

tmen

ts an

d oth

er w

orke

rs, an

d oth

er ta

sks w

hich

requ

ire

com

plex

prob

lem so

lving

and d

ecisi

on-m

akin

g bas

ed on

know

ledge

and s

kills

norm

ally

obta

ined

as th

e res

ult o

f som

e com

bina

tion

of h

ighe

r edu

catio

n, ex

tens

ive w

ork e

xper

ience

an

d pro

long

ed on

-the-

job t

rain

ing.

Heal

th ca

re

assis

tant

5321

Heal

th ca

re a

ssist

ants

prov

ide r

outin

e per

sona

l car

e, su

ppor

t and

assis

tanc

e with

ac

tiviti

es of

daily

livin

g to p

atien

ts an

d res

iden

ts in

a va

riety

of h

ealth

care

setti

ngs s

uch

as

hosp

itals,

clin

ics an

d res

iden

tial n

ursin

g car

e fac

ilities

. The

y ass

ist pa

tient

s with

perso

nal,

phys

ical m

obilit

y and

ther

apeu

tic ca

re n

eeds

as pe

r esta

blish

ed ca

re pl

ans a

nd pr

actic

es, a

nd

gene

rally

unde

r the

dire

ct su

perv

ision

of m

edica

l, nur

sing o

r oth

er h

ealth

prof

essio

nals

or

asso

ciate

prof

essio

nals.

Nursi

ng ai

de (h

ospi

tal o

r clin

ic), p

atien

t ca

re as

sista

nt, b

irth

assis

tant

(hos

pita

l or

clin

ic), p

sych

iatric

aide

Occu

patio

ns in

clude

d in

this

cate

gory

gene

rally

do n

ot re

quire

exte

nsive

hea

lth ca

re

know

ledge

or tr

ainin

g. Cl

assifi

ed h

ere a

re w

orke

rs pr

ovid

ing s

ervic

es in

hea

lth ca

re se

tting

s su

ch as

hos

pita

ls, h

ealth

care

facil

ities

, reh

abilit

atio

n ce

ntre

s, re

siden

tial n

ursin

g car

e fac

ilities

, an

d oth

er es

tabl

ishm

ents

with

perm

anen

t med

ical o

r nur

sing s

uper

visio

n.

Hom

e-ba

sed

pers

onal

care

w

orke

rs

5322

Hom

e-ba

sed

pers

onal

care

wor

kers

prov

ide r

outin

e per

sona

l car

e, su

ppor

t and

as

sista

nce w

ith ac

tiviti

es of

daily

livin

g to p

erso

ns w

ho ar

e in

need

of su

ch ca

re du

e to

effec

ts of

agein

g, ill

ness

, inju

ry, o

r oth

er ph

ysica

l or m

enta

l con

ditio

n in

priva

te h

omes

and

othe

r ind

epen

dent

resid

entia

l set

tings

. The

y ass

ist cl

ients

with

perso

nal, p

hysic

al m

obilit

y an

d the

rape

utic

care

nee

ds, u

suall

y as p

er ca

re pl

ans e

stabl

ished

by a

healt

h pr

ofes

siona

l.

Nursi

ng ai

de (h

ome)

, hom

e car

e aid

e, ho

me b

irth

assis

tant

, per

sona

l car

e pr

ovid

er

Occu

patio

ns in

clude

d in

this

cate

gory

gene

rally

do n

ot re

quire

exte

nsive

hea

lth ca

re

know

ledge

or tr

ainin

g. Cl

assifi

ed h

ere a

re w

orke

rs pr

ovid

ing s

ervic

es in

prim

ary r

esid

entia

l se

tting

s inc

ludi

ng as

siste

d-liv

ing f

acilit

ies, c

ontin

uing

care

retir

emen

t com

mun

ities

, and

othe

r ty

pes o

f res

iden

tial f

acilit

ies w

ith m

inim

al or

no o

n-sit

e med

ical o

r nur

sing s

uper

visio

n. H

ome

birth

assis

tant

s, w

ho pr

ovid

e em

otio

nal s

uppo

rt an

d gen

eral

care

and a

dvice

to w

omen

and

fam

ilies d

urin

g pre

gnan

cy an

d lab

our, b

ut n

ot de

liver

y car

e to r

educ

e hea

lth ri

sks,

are i

nclu

ded

here

. Car

e wor

kers

who

prov

ide c

are a

nd su

perv

ision

for c

hild

ren

in re

siden

tial h

omes

and c

are

cent

res a

re ex

clude

d fro

m h

ere.

Page 25

Country HRIS assessment tool at institutional level

Occu

patio

n gr

oup

ISCO

code

Defin

ition

Exam

ples

of oc

cupa

tions

cla

ssifi

ed h

ere

Note

s

Pers

onal

care

w

orke

rs in

he

alth

serv

ices

not e

lsew

here

cla

ssifi

ed

5329

This

grou

p cov

ers p

erso

nal c

are

wor

kers

in h

ealth

serv

ices n

ot cl

assifi

ed e

lsew

here

in

cludi

ng, f

or in

stanc

e, de

ntal

aides

, hos

pita

l ord

erlie

s, m

edica

l imag

ing a

ssist

ants,

ph

arm

acy a

ides

and o

ther

prov

ider

s of r

outin

e hea

lth an

d per

sona

l car

e sup

port

serv

ices.

Dent

al aid

e, fir

st-aid

atte

ndan

t, ho

spita

l ord

erly,

med

ical im

agin

g as

sista

nt, p

harm

acy a

ide,

phleb

otom

ist,

steril

izatio

n aid

e

Othe

r hea

lth

serv

ice p

rovi

ders

(n

ot e

lsew

here

cla

ssifi

ed)

This

grou

p cov

ers o

ther

cate

gorie

s not

clas

sifiab

le as

parti

cipat

ing i

n th

e for

mal

or in

form

al he

alth

labou

r mar

ket b

ut pr

ovid

ing h

ealth

serv

ices i

nclu

ding

, for

insta

nce,

med

ical in

tern

s an

d tra

inee

s who

are p

rovid

ing c

linica

l ser

vices

as pa

rt of

their

basic

med

ical e

duca

tion.

Med

ical s

tude

nt in

tern

, hos

pita

l vo

lunt

eer

1 See

Inte

rnat

iona

l Sta

ndar

d Cl

assi

ficat

ion

of O

ccup

atio

ns: I

SCO

-08.

sour

ce: A

dapt

ed fr

om In

tern

atio

nal L

abou

r Org

aniz

atio

n, In

tern

atio

nal S

tand

ard

Clas

sific

atio

n of

Occ

upat

ions

: ISC

O-0

8 (h

ttp:

//w

ww

.ilo.

org/

publ

ic/e

nglis

h/bu

reau

/sta

t/is

co/in

dex.

htm

).

World Health OrganizationDepartment of Human Resources for Health20 avenue Appia1211 Geneva 27Switzerland