WHO ARE WE? - exclusive.iosh.com · IOSH TIDEWAY WEBINAR 12‐17 ©Loughborough University 1 Learning from Tideway Construction OSH management implementation across industry Tideway

14/12/2017

IOSH TIDEWAY WEBINAR 12‐17 ©Loughborough University 1

Learning from Tideway Construction OSH management implementation across industry

Tideway Overview

Methods

Emerging Findings Related Work

Dissemination

Alistair Gibb - Loughborough

WHO ARE WE?IOSH TIDEWAY WEBINAR 12-17

DRAFT FOR TIDEWAY COMMENTS

Loughborough Tideway Research Team

Paul FullerTidewayAmey SIStrategy

Phil BustEast-CVB

Mobilisation

Wendy JonesCentral-FLO

CrossrailHealth

James PinderWest-BMB

Onboarding Welfare

Andy DaintyManagement & Social Science

Roger HaslamHuman Factors

Alistair GibbConstruction Engineering Management

Karin BoersPhD

Ellie HarveyPhD

TIDEWAY OVERVIEWIOSH TIDEWAY WEBINAR 12-17

DRAFT FOR TIDEWAY COMMENTS

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Lost ‘rivers’ of London (Pre 1850s)

. Map

Bazalgette’s interceptor sewers (circa 1860s)

. Map

20138 million

18602 million

19104 million

Population of London

• In 2014, 62 million cubic metres of sewage discharged to the tidal River Thames.• 50 discharges on average in a typical year

Bazalgette design capacity

. Map . Map

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Thames Tideway TunnelCost £4.2bn

Construction Sites 24

Directly employed 4,000

Supply Chain 5,000

Construction started 2016

Completion date 2023

Length 25 km

Diameter 7.2m

Depth 30-66m

Volume 1.6Mm3

. Living Lab

Tunnelling through London

. Living Lab

Main Tunnel

Vortex Shaft

Existing CSO

Connection

Air Treatment

Image: CSO interception

Existing seweragenetwork

New reclaimed area

. Living Lab . Living Lab

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http://content.mindmixer.com/

. Tags . Tags

RESEARCH METHODS AND APPROACH

http://content.mindmixer.com/

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Longitudinal Tracer

Research StudyAfter Chau & Witcher 2005;

Woodward 1970; Hornby & Symon 1994

• Action research• Longitudinal• Develop new understandings

of the effectiveness ofoccupational safety andhealth (OSH) policy, practiceand interventions

• Large, complex multi-siteconstruction project with anetworked supply chain

Longitudinal Tracer Methodology

EMERGING FINDINGSTransformational EPIC PPE Comms Assess Occ Health Differently

PublicationsHappenings

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BEYOND ZERO

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Varying Corporate OSH Strategies & Vision

Findings

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NEXT GEAR FRONTLINE TOOLS

People are the solution

• Collective Insights leading to Visual task sheets• Supervisor forums & Workforce engagement committees• Planned vs Actual Reviews of work as donePositives not negatives

• Positive Event Investigations; of why we succeed• Leadership Engagement Tours; asking better questions• Discovery (Culture) Surveys; of how our people feelEthics not bureaucracy

• Smart H&S management not liability management• Deep dive Fatal and Severe risk assurance reviews• Focus on legal compliance ‘as it was intended’

Balfour Beatty

We’re committed to achieving Zero Harm across our businesses

For us, Zero Harm means:• Zero fatalities• Zero permanently disabling injuries• Each business unit aims for zero accidents and injuries

Findings Findings

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We are going to do things very, very differently.

www.ecolifewalks.com/ . Tags

Findings

• Transformational

• Tideway JAMS

• Contractrequirements

• MinimumStandards

• Legal obligations

XFindings

. Tags

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The Long View

• Whatever philosophy or strategy youchoose, make sure that it isn’t just rhetoric

• Beware ‘band-wagonning’– Exemplar innovations become corrupted

when the late majority join in without the samemotivation and commitment to the initial vision

The Long View

RIGHT START Risk or Opportunity?Accident Frequency Rates of Major Infrastructure Projects

Findings

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Start Review Process

(-3 months)

Main Review Meeting

(-8 weeks)

Start on site

Identify Need• Always required prior to start• Demonstrate planned RightStart

Agree Criteria• Evaluation of eg welfare, traffic management,

logistics, security, HSW, environment

Review & Authorise• Delivery Manager & Sponsor review/sign off• Validation list (HSW manager & heads)

Access to an OH nurse will be made available to all shifts.Prescribing nurses on site to provide health advice to workforce away from home, and regular health checksEvery site to have sufficient dedicated briefing areas with projector / audio to give visual briefings but not in the canteenCovered and secure cycle storage areaMain vehicle routes to be set up for no reversing unless impossible to achieveDedicated health check roomSolar panels/other low carbon technologies for powering officesNew office furniture in all project offices Waterless urinals (subject to odour issues)A 24/7 subsidised canteen providing both hot and cold food, snacks including healthy options food to be as a high street standard promotion of healthy eatingSandwich toasters and normal toasters.Air conditioning throughout welfare and offices

The Long View

• Getting things right before you start isa ‘no-brainer’… but how resilient areour organisations and teams whenthings happen to prevent this?

Roll-out?

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EPIC Welcome to EPIC

Next

Findings

Canteen

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Work Site Interview Room

Site Office Daughter’s Flat

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Discussion Groups Senior Management Presentation

Ladder & Scenarios Changing the Outcome

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. Tags

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Making anappointmentfor EPIC was

easy

EPIC was wellorganised

EPIC wasbetter thaninductions onother projects

I didn’t know what EPIC was about before I

went

EPIC wassurprising

EPIC was awaste of time

I understoodeverything at

EPIC

I strongly agree I agree I'm not sure I disagree I strongly disagree

Next

Findings

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

EPIC improved myunderstanding of

Tideway

EPIC improved myunderstanding ofhealth issues at

work

EPIC improved myunderstanding ofsafety at work

EPIC made me feelpart of Tideway

EPIC changed theway I work

EPIC made memore confidentabout stoppingunsafe work

I strongly agree I agree I'm not sure I disagree I strongly disagree

Next

Findings Findings http://tideway.lboro.ac.uk/publications/

www.tideway.london/the-tunnel/legacy/

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The Long View

• Engaging workers requires more thanthe traditional induction approach

• Is making people feel valued and creatinga sense of common purpose as importantas briefing on OSH issues?

The Long View

• Do innovative initiatives only work whenthey are new?

• How do we know what ‘old-stuff’ to hangon to when we bring in a new approach?

The Long View

• Raised expectations?• How much theory?• Emotional stress?• The ‘surprise factor’?

Roll-out?

• Immersive & interactive programmes can increaseconfidence to challenge unsafe behaviour

• Large projects and programmes could easily adaptEPIC to their contexts

• Scenarios and contexts could be developed fordifferent sectors whilst retaining the underlyingmessages

• Potential for regional roll-out of a more generic versionof EPIC to engage smaller projects and SMEs

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http://prod-upp-image-read.ft.com HSW Comms ‘Tutorial’

A Crossrail construction worker's limited English skills were a contributing factor in his death, an inquest jury has ruled.Rene Tkacik, a 44-year-old Slovakian national, was crushed to death by poured concrete in Holborn, central London, on 7 March 2014.The jury ruled his death had accidental contributory factors including him not being able to understand all briefings.

Findings

2007

2011

2007

2006

Next

Findings

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Findings

HSW Communication

E-learning Tutorial &Assessment

CEFR Discipline

Type Basic Enhanced

Reception Listening

B1 B2-C2

Reading

A2 B2

Interaction Spoken B1 B2-C1Written A1-A2 B2

Production Spoken A2 B2Written A1 B2

CEFR Discipline Type Basic Enhanced

Reception Listening B1 B2-C2

Reading A2 B2Interaction Spoken B1 B2-C1

Written A1-A2 B2Production Spoken A2 B2

Written A1 B2

Findings

Comms Assessment Structure• Watch, listen and understand

• based on an introductory film• Read and understand

• based on text on the Tideway health safetyand welfare mission statement

• Observe and understand• don’t walk by

• See and understand• sign recognition

• Listen and understand• regional and non-English accents

Findings

Findings

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A site worker hears someone shout…Click the button and listen carefully to what the person says?

What should they do FIRST?

A. Go to the escape route as soon as possibleB. Work harder to get the tunnel work finished quickerC. Help the worker who is about to collapseD. Ignore them because they are being rude

“The tunnel is about to collapse! Run!”

A. Go to the escape route as soon as possible

Billy

Phil-Collapse

Findings The Long View• Tutorial or language competence test?• Equal opportunities challenge?• Does everyone have to take the test?• Relevance large range of competence levels and roles?• One set of generic questions understood by all, or customised

to suit different job roles?• Computer-based test works for ‘reception’ (i.e. comprehension)

but what about interaction and production?• What is the pass rate?• Straightforward pass-fail or a graded score with different

outcomes?• What about those who do not pass?• Avoiding repeat of the safety passport test (e.g. CSCS)?

The Long ViewFindings http://tideway.lboro.ac.uk/publications/

www.tideway.london/the-tunnel/legacy/

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PPEFindings …...Health…...

New Tideway PPE Clothing:

What was done?• New colours –

– Pink?– TWO colours – ‘red’/teal

• All clothing suited• Logo on reflective strip• Religion sensitive - Islam• Gender sensitive

– Supporting or leading ARCO& other industry initiatives?

– Including pregnancy?• New boots

– snow-boarding based• Client financial support• Smart PPE not so far

…...Health…...

The Long View

• If we are really serious aboutinclusivity and encouragingunder-represented groups tojoin construction, are we reallywilling to remove the barriers?

…...Health…...

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The Long View…...Health…...

The Long View

• Conspicuity?

…...Health…...

The Long View

Last line of defence / Front line of image?

…...Health…...

Roll-out?

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…...Health…...

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• Hull‐based safety specialist Arco Ltd has launched a line of high‐visibility protective work‐wear designed just for women.

• Arco says it convened a working group with customers who complained that women too often had to make do with large and ill fitting personal protective equipment (PPE) designed for men

At last, high-vis protective clothing for the female form

…...Health…...

January 2016

…...Health…...

Steve Hails Crossrail 9 14

For years we have whispered

health and SHOUTEDSAFETY!

Next

Findings

OCCUPATIONAL HEALTH

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Committing constructionto a healthier future

Protecting people from workplace

health risksOccupational hygiene

Promoting healthy lifestyle choicesWellbeing

Managing health of workers

Occupational health

The Long View

The Long View Health Impact Frequency Rate• Health equivalent of AFR?• Manage health like safety• Counting worker exposures to

unmanaged OH risks• Counting OH risk management

exemplars• Hygienist Audit• 2 hours / week• Score on risk matrix• Acknowledges mitigation• Informs training

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Health Impact Frequency Rate The Long View25 years ago managers ‘othered’ safety to the

safety officer

Today, managers ‘other’ health to the OSH

advisors who then ‘other’ it to the occupational

hygienists

2016 Respiratory Disorders – 2017 Mental Health

Health Summit

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IOSH TIDEWAY WEBINAR 12-17 DRAFT FOR TIDEWAY COMMENTS Wordpress.com

The suicide rate among low-skilled male construction workers was 3.7 times above the national average between 2011 and 2015

March 2017

Findings

www.matesinmind.org

Findings

Roll-out?

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The Long View

How do clients know when to lead and when

to follow?

OH Services Provision

Client provides OH Services

Industry provides Services

as a norm

Client appoints Services provider and

novates to MWCs

Client determines spec for Services then MWCs

choose & employ

Increasing Industry Maturity

Findings http://tideway.lboro.ac.uk/publications/

LUSKInS

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Decision-making & OH • D4h - HAVS vs Inundation

• Tunnelling Locos– Diesel, diesel-electric

hybrid or electric?

• Acoustic Sheds– To facilitate 24/7

working with reduced noise to neighbours

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0%

20%

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60%

80%

100%

120%

Definitely Probably Maybe Probably not Definitely not

Learning from Tideway Construction OSH management implementation across industry

Alistair Gibb - Loughborough

For more information visit http://Tideway.Lboro.ac.ukor email [email protected]

For more about Tideway visit www.Tideway.London

Documents

WHO ARE WE? - exclusive.iosh.com · IOSH TIDEWAY WEBINAR 12‐17 ©Loughborough University 1 Learning from Tideway Construction OSH management implementation across industry Tideway