11
7 Ways to Fix Your Inventory Turnover Challenges Tips for Lowering Inventory & Raising Service White Paper: © 2014 EazyStock, a division of Syncron www.eazystock.com

White Paperhosteddocs.emediausa.com/White_Paper_7_Ways_to_Fix... · The 7 Ways to Fix Your Inventory Turnover Challenges Page 1 This%is%when%the%inventory%reduc1on%carousel%starts.%What’s%the%easiestway%to%lower%

  • Upload
    others

  • View
    2

  • Download
    0

Embed Size (px)

Citation preview

Page 1: White Paperhosteddocs.emediausa.com/White_Paper_7_Ways_to_Fix... · The 7 Ways to Fix Your Inventory Turnover Challenges Page 1 This%is%when%the%inventory%reduc1on%carousel%starts.%What’s%the%easiestway%to%lower%

7  Ways  to  Fix  Your  Inventory  Turnover  Challenges  Tips  for  Lowering  Inventory  &  Raising  Service  

White Paper:

© 2014 EazyStock, a division of Syncron www.eazystock.com

Page 2: White Paperhosteddocs.emediausa.com/White_Paper_7_Ways_to_Fix... · The 7 Ways to Fix Your Inventory Turnover Challenges Page 1 This%is%when%the%inventory%reduc1on%carousel%starts.%What’s%the%easiestway%to%lower%

The 7 Ways to Fix Your Inventory Turnover Challenges

Page 1 www.eazystock.com

This  is  when  the  inventory  reduc1on  carousel  starts.  What’s  the  easiest  way  to  lower  inventory?  It’s  of  course  by  reducing  the  stock  level  on  the  medium  and  fast  movers.  The  inventory  gets  reduced  and  you  achieve  the  five  turns  per  year.  The  big  ques1on  is,  at  what  price?  When  taking  this  approach  your  expedited  purchasing  costs  go  up  and  service  levels  goes  down.    Why  does  this  happen?  Because  there  was  a  focus  on  a  single  supply  chain  key  performance  indicator  (KPI).  In  this  case  the  inventory  turn  rate.  This  is  not  too  uncommon  in  most  companies  and  it  can  easily  happen  if  a  single  problem  rolls  up  to  the  management  radar  without  them  seeing  the  bigger  KPI  picture.  Inventory  reduc1ons  can’t  be  managed  in  a  vacuum  and  your  inventory  control  can’t  be  done  independently  of  the  other  variables  and  KPIs  in  your  supply  chain.      There  are  a  number  of  ques1ons  you  need  to  consider  when  crea1ng  a  long-­‐term  winning  strategy  for  fixing  your  inventory  turnover  challenges:      

•  What  is  your  demand  history  and  demand  variability?  •  What  is  your  supply  lead  5me  and  lead  5me  variability?  •  Do  you  have  an  efficient  and  effec5ve  supply  chain  design?  •  Do  your  manufacturing  capabili5es  and  customer  purchase  characteris5cs  align?  •  Are  you  using  the  most  cost  effec5ve  logis5cs  for  procurement  and  delivery?  •  What  is  the  right  target  service  level  for  your  business?  

 In  order  to  achieve  sustainable  inventory  reduc1on  while  maintaining  or  improving  customer  service,  the  variables  that  drive  inventory  must  be  improved.  Too  oJen,  inventory  is  adjusted  to  meet  financial  goals,  without  understanding  or  improving  management  of  the  variables  that  drive  inventory  levels.  

Our  inventory  turn  rate  is  only  three  0mes  per  year,  our  compe0tors  are  at  five.  We  should  be  able  to  turn  around  

our  inventory  five  0mes,  as  well!  Make  it  happen!                                                                                                      -­‐Your  Boss  

“ ”

Page 3: White Paperhosteddocs.emediausa.com/White_Paper_7_Ways_to_Fix... · The 7 Ways to Fix Your Inventory Turnover Challenges Page 1 This%is%when%the%inventory%reduc1on%carousel%starts.%What’s%the%easiestway%to%lower%

Why is Your Boss Watching Inventory Levels?

Page 2 www.eazystock.com

Why  is  your  boss  watching  inventory  levels  like  a  hawk?  Because  it  shows  up  directly  on  the  company’s  financial  reports  in  a  very  nega1ve  way.  There’s  no  line  item  on  the  balance  sheet  for  tracking  target  service  levels  or  forecas1ng  accuracy.      The  boLom  line  is  that  inventory  is  expensive  and  it  typically  comprises  40%  to  50%  of  a  manufacturing  or  distribu1on  organiza1on’s  capital  investment.  The  cost  is  a  combina1on  of  the  value  of  the  product  and  the  storage  costs  associated  with  holding  the  inventory.  It  is  usually  a  big  number  that  the  execu1ve  management  team  and  shareholders  see,  and  they  don’t  like  it.      There  are  a  number  of  KPIs  that  need  to  be  measured  and  managed  simultaneously  to  obtain  a  holis1c  view  of  your  inventory  performance.  The  top  KPIs  and  variables  are  service  level,  development  of  capital  1ed  up  in  stock,  inventory  turnover,  back-­‐order  recovery  and  supplier  performance.    

The  key  to  sustainable  inventory  reduc1ons  is  to  focus  on  the  input  variables.  But  remember,  the  overarching  goal  of  the  organiza1on  is  to  maximize  long-­‐term  profits.  Any  aLempt  to  reduce  inventory  should  be  in  harmony  with  this  goal.    In  this  white  paper  we  will  cover  the  top  7  ways  distributors  and  manufacturers  can  beLer  manage  their  inventory  turnover  to  reduce  inventory  levels  while  increasing  service.    Let’s  get  started!  

Page 4: White Paperhosteddocs.emediausa.com/White_Paper_7_Ways_to_Fix... · The 7 Ways to Fix Your Inventory Turnover Challenges Page 1 This%is%when%the%inventory%reduc1on%carousel%starts.%What’s%the%easiestway%to%lower%

Page 3 www.eazystock.com

1 Inventory  ABC    ClassificaFon  When  it  comes  to  classifying  your  inventory  it  is  usually  safe  to  follow  the  Pareto  Principle,  also  known  as  the  80/20  rule.  The  Pareto  Principle  is  the  theory  that  most  businesses  see  80%  of  their  sales  come  from  roughly  20%  of  customers.      ABC  Classifica1on  for  inventory  management  is  a  very  similar  approach.  Classifying  your  inventory  items  into  A,  B,  C,  and  D  (80%,  15%,  5%,  0%)  based  on  sales  volume  is  an  industry  best  prac1ce  when  managing  inventory.      The  most  common  metric  to  use  is  your  Annual  Sales  Volume  when  doing  ABC  Classifica1on  to  calculate  your  inventory  for  each  group.  For  example,  if  you  run  the  calcula1on  and  your  A  items  represent  50%  of  your  inventory,  you  may  not  have  enough  inventory  for  these  items  to  meet  customer  demand.      Special  considera1on  needs  to  be  taken  for  new  and  cri1cal  items  in  your  inventory.  For  new  products,  it’s  an  op1on  to  use  yearly  forecast  es1mates  to  support  demand  es1mates.  For  cri1cal  inventory  items,  you  need  special  monitoring  so  you  don’t  run  out  of  stock  on  the  essen1al  items  that  might  result  in  customer  turn  else  where.    

A   B   C  

Annu

al  Sales  Volum

e  

%  of  Total  Number  of  Items  

80%    

100%    

D  

Page 5: White Paperhosteddocs.emediausa.com/White_Paper_7_Ways_to_Fix... · The 7 Ways to Fix Your Inventory Turnover Challenges Page 1 This%is%when%the%inventory%reduc1on%carousel%starts.%What’s%the%easiestway%to%lower%

2 Revised  Purchase  Order    Cycles  and  QuanFFes  Another  effec1ve  strategy  for  beLer  managing  inventory  turnover  is  to  purchase  smaller  and  more  frequent  order  quan11es  to  reduce  the  overall  inventory  you  carry.  Can  your  warehouse  and  staff  manage  more  frequent  purchase  cycles?  Can  capacity  loss  be  offset  by  running  lower  demand  parts  less  frequently?  Will  there  be  any  loss  of  transporta1on  efficiencies  by  moving  to  smaller  batches?        Determining  order  frequencies  is  one  of  the  key  variables  of  your  supply  chain.  One  way  can  be  to  stay  at  the  same  number  of  annual  orders  but  reallocated  between  the  A,  B  and  C  and  at  the  same  1me  evaluate  the  demand  frequency  to  more  intelligently  manage  your  order  cycles  and  order  quan11es.    This  strategy  gives  inventory  managers  more  flexibility  to  align  purchasing  paLerns  with  actual  customer  demand.  

Page 4 www.eazystock.com

Page 6: White Paperhosteddocs.emediausa.com/White_Paper_7_Ways_to_Fix... · The 7 Ways to Fix Your Inventory Turnover Challenges Page 1 This%is%when%the%inventory%reduc1on%carousel%starts.%What’s%the%easiestway%to%lower%

Page 5 www.eazystock.com

3 Improved  Inventory  ForecasFng  and  Forecast  Accuracy  

Forecas1ng  is  not  always  the  most  popular  subject  to  inventory  planners  and  managers,  but  there  is  no  escaping  the  conversa1on  as  forecas1ng  is  done  by  every  make-­‐to-­‐stock  or  purchase-­‐to-­‐stock  company.  The  one  and  only  thing  we  know  to  be  true  with  inventory  forecas1ng  is  that  it  will  rarely  be  accurate.  It  is  possible  to  improve  your  forecas1ng  but  most  companies  make  the  mistake  of  star1ng  with  mathema1cal  forecas1ng  methods  which  should  be  the  last  step  in  the  process.      Inventory  forecas1ng  best  prac1ces  should  begin  with  ensuring  your  data  accuracy  first.  For  example,  sales  and  marke1ng  may  have  been  influencing  your  demand  through  pricing  and  promo1on  ac1vity.  First,  you  must  understand  and  collect  the  inputs  that  drive  the  core  of  your  demand.  Separate  out  seasonality  and  trends.  Have  the  outliers  filtered  away  and  separate  your  base  demand  from  campaign  driven  demand.    Use  the  demand  that  is  as  close  to  real  customer  demand  as  possible,  preferably  point  of  sales  data.  If  you  forecast  off  of  shipments,  and  the  shipments  don’t  reflect  true  customer  order  quan1ty  and  dates  (based  on  unavailability  and  back  orders),  the  data  is  tainted  and  will  skew  your  forecas1ng.                      When  you  have  the  right  inputs  and  the  data  is  clean,  THEN  it’s  1me  to  review  the  forecas1ng  methods.    Ensure  that  you  keep  all  data  up  to  date  as  the  products  moves  through  their  product  lifecycles.  It  is  important  to  understand  that  forecas1ng  accuracy  will  require  ongoing  analysis  and  calcula1on.  By  calcula1ng  your  forecast  accuracy  on  a  regular  basis  you  enable  your  organiza1on  with  a  tool  to  ensure  the  right  forecasts  are  being  made  based  on  the  right  demand  paLerns.  

Trends  

Base  Forecast  

Market  Knowledge  

Seasonality  Factors  

Page 7: White Paperhosteddocs.emediausa.com/White_Paper_7_Ways_to_Fix... · The 7 Ways to Fix Your Inventory Turnover Challenges Page 1 This%is%when%the%inventory%reduc1on%carousel%starts.%What’s%the%easiestway%to%lower%

Page 6 www.eazystock.com

4 Eliminate  Excess  and  Obsolete  Stock  Levels  

Do  you  know  how  much  obsolete  stock  is  being  kept  on  hand  in  your  facili1es?  Is  it  being  kept  because  the  company  can’t  “afford”  an  expense  hit  this  quarter  to  write-­‐off  the  obsolete  stock?  Once  your  inventory  reaches  the  obsolete  stage  of  its  life-­‐cycle,  it’s  typically  too  late  to  take  ac1ons  that  will  result  a  profitable  return  on  that  investment.  With  good  inventory  policies  in  place,  a  beLer  understanding  of  real  customer  demand  and  product  life-­‐cycle  trends,  companies  can  avoid  this  type  of  situa1on.      But  be  warned  that  if  you  don’t  address  obsolete  stock  today,  it  will  just  con1nue  to  grow.  Don’t  let  accoun1ng  drive  poor  opera1ng  rules.  Get  obsolete  inventory  off  the  books,  and  u1lize  that  open  warehouse  space  for  produc1ve  and  profitable  inventory  turns.  If  you  iden1fy  excess  stock,  which  is  stock  you  have  too  much  of  on  hand  compared  to  your  forecasted  demand,  try  to  accelerate  sales  with  the  help  of  your  marke1ng  and  sales  teams  before  it  becomes  obsolete.    

5 Understand  Your  Customers’  Service  Level  Needs  

What  kind  of  service,  in  terms  of  lead  1me  and  availability,  do  your  customers  require?  It  is  no  use  to  provide  a  higher  service  than  required  as  it  costs  your  company  money.  Understand  how  your  customers  are  using  your  products  and  what  they  expect  in  availability  and  delivery  1me.  If  a  7  day  lead  1me  is  good  enough  for  your  customer,  then  you  might  be  able  to  lower  your  inventory  levels  and  rely  heavier  on  smaller  expedited  orders  to  save  on  inventory  storage  costs.      However,  in  today’s  compe11ve  environment,  you  cannot  forget  that  the  customer  is  king.  If  you  fail  to  deliver  sales  orders  in  a  1mely  manner,  your  customers  will  not  hesitate  to  jump  to  one  of  your  compe1tors.  You  just  might  find  that  you  have  to  shorten  lead  1mes  and  increase  availability  of  your  inventory  just  to  keep  up  with  your  compe1tors.  Whatever  the  case,  understanding  your  customers’  needs  is  cri1cal  to  your  success.  

Page 8: White Paperhosteddocs.emediausa.com/White_Paper_7_Ways_to_Fix... · The 7 Ways to Fix Your Inventory Turnover Challenges Page 1 This%is%when%the%inventory%reduc1on%carousel%starts.%What’s%the%easiestway%to%lower%

Page 7 www.eazystock.com

6 Reduce  the  Variability    of  Your  Demand  Does  your  organiza1on  struggle  with  reducing  or  elimina1ng  large  end-­‐of-­‐period  buys  (that  were  only  to  meet  quotas)?  This  is  an  extremely  difficult  habit  to  break  and  requires  support  all  the  way  up  to  the  top  of  your  organiza1on  if  there  is  to  be  las1ng,  sustainable  change.    One  of  the  ways  to  steady  out  demand  variability  is  to  analyze  and  study  the  largest  spikes  in  your  historical  demand.  What  caused  them  and  did  they  have  a  nega1ve  impact  on  your  sales  and  service  delivery?      If  you  can  iden1fy  the  different  demand  paLerns  and  alter  these  paLerns  in  the  future,  your  vola1lity  will  be  much  more  predictable.  In  turn,  your  forecas1ng,  planning  and  replenishment  prac1ces  will  become  more  controlled  and  manageable.  

Fast Positive Trend New

Slow

Lumpy Negative Trend Dying

Obsolete Erratic

The  9  Demand  PaTerns  of  Inventory  

Variability  is  highly  correlated  with  lead  1me  thus,  shorter  lead  1mes  generally  have  less  variability.  Iden1fying  your  demand  vola1lity  and  discovering  the  cause  will  help  you  beLer  plan  to  reduce  that  variability,  which  in  turn  will  help  you  lower  inventory  levels  and  costs.  

Page 9: White Paperhosteddocs.emediausa.com/White_Paper_7_Ways_to_Fix... · The 7 Ways to Fix Your Inventory Turnover Challenges Page 1 This%is%when%the%inventory%reduc1on%carousel%starts.%What’s%the%easiestway%to%lower%

Page 8 www.eazystock.com

7 Align  Your  Company    KPI  Measurements  

Does  it  always  seem  like  leadership,  finance,  opera1ons  and  sales  are  on  different  pages  of  the  same  book?  Many  organiza1ons  have  departmental  breakdowns  when  it  comes  to  defining  opera1onal  success.      

 Let’s  look  at  an  example:  

 1.  The  inventory  planning  manager  is  compensated  based  on  having  low  quan11es  of  finished  

goods  in  inventory.  He  likes  low  inventory  in  the  warehouses,  because  management  is  happy  with  the  reduc1on  in  capital  costs.  Lower  inventory  levels,  good  for  the  organiza1on,  right?    

2.  On  the  other  hand  we  have  the  sales  manager  that  wants  everything  in  the  warehouse  so  when  that  big  new  sales  order  comes  in,  everything  is  available,  because  she  is  compensated  on  selling  more  product.  Increased  sales,  good  for  the  organiza1on,  right?    

3.  Then  we  have  the  produc0on  manager  who  gets  a  bonus  based  on  opera1onal  efficiency.  The  produc1on  manager  likes  long  stable  produc1on  runs  resul1ng  in  lowering  the  unit  cost  by  increasing  the  overall  equipment  efficiency  and  man  power  u1liza1on.  Good  for  the  organiza1on,  right?  

   Do  you  see  the  conflict?  

   The  compe1ng  performance  measurements  result  in  the  produc1on  manager  disregarding  short  produc1on  cycles  to  produces  excess  stock  to  get  his  u1liza1on  up.  The  inventory  manager  won’t  accept  the  goods  at  the  warehouse  because  he  doesn’t  want  finished  goods  inventory  going  up  and  infla1ng  his  carrying  costs.      Inventory  gets  stored  at  the  plant  or  in  trailers  off  site  as  a  result.  The  sales  manager  inks  a  big  deal  but  the  stock  is  not  available  at  the  warehouse,  so  it  gets  expedited  from  another  plant  or  an  off-­‐site  loca1on  risking  the  loss  of  the  sale.  The  boLom  line  is  everyone  gets  his  or  her  bonus  but  the  supply  chain  is  anything  but  efficient.  

Page 10: White Paperhosteddocs.emediausa.com/White_Paper_7_Ways_to_Fix... · The 7 Ways to Fix Your Inventory Turnover Challenges Page 1 This%is%when%the%inventory%reduc1on%carousel%starts.%What’s%the%easiestway%to%lower%

Create a Holistic View

Page 9 www.eazystock.com

In  conclusion,  inventory  is  the  measuring  s1ck  of  your  en1re  supply  chain.  It  reflects  the  agility  and  profitability  of  your  supply  chain.  The  only  sustainable  way  to  reduce  inventory  is  to  improve  your  supply  chain  processes.  To  do  this,  your  organiza1on  needs  an  end-­‐to-­‐end  view  of  the  en1re  chain  and  the  walls  between  departments  need  to  be  torn  down.    Distributors  and  manufacturers  that  keep  a  close  eye  on  the  following  KPI’s  will  effec1vely  reduce  inventory  levels  and  improve  inventory  turns:      

•  Target  service  levels  •  Capital  1ed  up  in  stock  •  Back  order  recovery    •  Supplier  performance  

           There  are  different  types  of  systems  that  support  planners  and  purchases  with  their  day  to  day  work.  The  most  common  system  u1lized  by  the  distributor  and  manufacturing  industries  are  Enterprise  Resource  Planning  (ERP)  systems.  The  issue  is  that  ERP  systems  do  not  help  op1mize  inventory  management.    ERP  systems  were  developed  for  transac1on  processing,  data  collec1on  and  data  repor1ng.  Inventory  planning  and  op1miza1on  solu1ons  establish  the  op1mal  mix  between  inventory  investment  and  service  levels  for  each  inventory  item  at  each  loca1on.  Review  your  ERP-­‐system  func1onality  and  evaluate  poten1al  add-­‐on  solu1ons  that  can  help  you  beLer  manage  the  inventory  challenges  we  addressed  in  this  white  paper.    There  is  huge  poten1al  savings  that  can  be  achieved  with  the  right  type  of  solu1on.  Inventory  planning  solu1ons  keep  all  your  planning  parameters  up  to  date  and  ensure  that  each  item  is  planned  and  replenished  in  the  best  possible  way.  In  addi1on  you  get  all  of  your  KPIs  calculated  and  updated  automa1cally  so  you  can  follow  service  level,  development  of  your  capital  1ed  up  in  the  stock,  backorders,  etc.  alongside  with  the  inventory  turnover  rate  which  was  the  one  KPI  metric  that  got  all  of  this  started  in  the  first  place.  

Systematize Your Forecasting, Planning and Replenishment Processes

Page 11: White Paperhosteddocs.emediausa.com/White_Paper_7_Ways_to_Fix... · The 7 Ways to Fix Your Inventory Turnover Challenges Page 1 This%is%when%the%inventory%reduc1on%carousel%starts.%What’s%the%easiestway%to%lower%

About EazyStock

Page 10 www.eazystock.com

EazyStock  provides  inventory  op1miza1on  soJware  for  small  and  midsized  businesses  that  seek  to  lower  inventory  levels  and  raise  service  rates  while  making  demand  forecas1ng  and  inventory  planning  easy.    EazyStock’s  preconfigured,  cloud-­‐based  approach  to  op1miza1on  allows  a  company  to  leverage  the  data  generated  by  exis1ng  ERP  systems  to  achieve  op1miza1on  without  the  need  for  costly  or  complex  implementa1ons  or  integra1on  projects.    EazyStock  is  a  division  of  Syncron,  a  privately-­‐held  company  with  opera1ons  and  partners  world-­‐wide.  

This  white  paper  is  a  knowledge  ar1cle  produced  by  EazyStock,  a  cloud-­‐based  inventory  op1miza1on  soJware.      Click  below  to  sign  up  for  a  free  30  day  trial  to  test  drive  the  solu1on.    www.eazystock.com/free-­‐trial