Whether you're interacting with a customer, your boss or a colleague in another company, a...
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Whether you're interacting with a customer, your boss or a colleague in another company, a confident, well-executed handshake is one of the best business
Whether you're interacting with a customer, your boss or a
colleague in another company, a confident, well-executed handshake
is one of the best business skills you can cultivate to ensure that
each new encounter gets off on the right footand that you are
representing yourself and your company positively.
How to Start a Business Hand Shake 1. Person of Higher Status
Makes the First Movelet them approach you or make the first
gesture. 2. Start with Eye Contact and a Smilea great handshake
isn't just about a physical gesture, it is about connecting with
the other person. It is a physical greeting and you want to convey
your pleasure in greeting the other person. 3. Give an Oral
Introduction of Yourselfextending your hand should be part of an
introduction, not a replacement for using your voice. Extending
your hand without a voice greeting may make you appear nervous or
overly aggressive.
Slide 12
How to Shake Hands 1. Go for the Thumbkeep your hand open. Get
the joint of your thumb (the lower joint - the tissue between your
thumb to your forefinger) nestled into the joint of their thumb. 2.
Pump Your Hand Only 2-3 Timesmake it brief and to the point.
Holding on for more than three or four seconds can make other
people feel uncomfortable. 3. Up and Down, not Back and Forthnot
like sawing wood. Adjust the motion to what seems natural and
comfortable to the other person. 4. Shake From Your Elbowdont jolt
them. 5. Firm Grip, not Overpoweringa handshake should be a
friendly or respectful gesture, not a show of physical
strength.
Slide 13
Ending a Shake Hands 1. Ending a Handshakeafter 3-4 seconds, or
2-3 pumps. In order to avoid creating an awkward moment, your shake
should end before the oral introduction exchange does. Without
conversation taking place during the entire handshake, it becomes
too intimate, and can feel more like hand holding. 2. Covering Your
Mistakeseven if you make a mistake, do not panic. There are many
ways to save the moment. If you are worried that your handshake did
not convey the right message about yourself, simply change the
focus of the moment by offering a quick compliment or asking the
other person a question.
Slide 14
The physical connection you make when shaking hands with
someone can leave a powerful impression. When someone's handshake
is unpleasant in any way, we often associate negative character
traits with that person. A firm handshake made with direct eye
contact sets the stage for a positive encounter.