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When: Saturday, April 28th & Sunday, April 29th, 2012 Where: Marriott on the Magnificent Mile - Chicago, IL On behalf of everyone at eClinicalWorks, we invite you to join us at the 2012 Users Group Meeting in Chicago, Illinois on Saturday and Sunday, April 28th and 29th. This regional event is designed specifically to give our attendees the opportunity to learn more about exciting innovations that eClinicalWorks has planned for 2012, as well as offer the chance to make valuable connections with eClinicalWorks users and healthcare professionals in your region. This event, which spans nearly two days, will include over 40 breakout sessions geared towards physicians, billers, front office and back office staff, as well as practice administrators. Our Support and Training rooms will also be open, as a place where you will be able to get firsthand assistance with any questions you may have from your practice. You will also have a chance to meet with our sponsors and hear about their services that can contribute to a better workflow in your organization. We will also have several panel sessions where you will be able to hear from peers on best practices and actively engage with our ongoing discussion of Improving Healthcare Together™. We are excited to introduce the meeting in Chicago this year, and we anticipate another fantastic event for eClinicalWorks! Each year, the Users Group meeting exceeds our expectations, and we look forward to your participation this year to help us continue our momentum. We look forward to seeing you in Chicago! Sincerely, Girish Kumar Navani CEO and Co-Founder of eClinicalWorks

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Page 1: When: Saturday, April 28th & Sunday, April 29th, 2012 Marriott on … · 2014. 10. 10. · When: Saturday, April 28th & Sunday, April 29th, 2012 Where: Marriott on the Magnificent

When: Saturday, April 28th & Sunday, April 29th, 2012

Where: Marriott on the Magnificent Mile - Chicago, IL

On behalf of everyone at eClinicalWorks, we invite you to join us at the 2012 Users Group Meeting in Chicago, Illinois on Saturday and Sunday, April 28th and 29th. This regional event is designed specifically to give our attendees the opportunity to learn more about exciting innovations that eClinicalWorks has planned for 2012, as well as offer the chance to make valuable connections with eClinicalWorks users and healthcare professionals in your region. This event, which spans nearly two days, will include over 40 breakout sessions geared towards physicians, billers, front office and back office staff, as well as practice administrators. Our Support and Training rooms will also be open, as a place where you will be able to get firsthand assistance with any questions you may have from your practice. You will also have a chance to meet with our sponsors and hear about their services that can contribute to a better workflow in your organization. We will also have several panel sessions where you will be able to hear from peers on best practices and actively engage with our ongoing discussion of Improving Healthcare Together™.

We are excited to introduce the meeting in Chicago this year, and we anticipate another fantastic event for eClinicalWorks! Each year, the Users Group meeting exceeds our expectations, and we look forward to your participation this year to help us continue our momentum. We look forward to seeing you in Chicago! Sincerely, Girish Kumar Navani CEO and Co-Founder of eClinicalWorks

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Registration Details

Schedule-at-a-Glance: (Note: Subject to Change)

Saturday, April 28th, 2012 -- DAY 1

Registration Open 7:00am - 5:00pm

Breakfast with Exhibitors 8:00am - 9:00am

Exhibit Hall Open 8:00am - 5:30pm

On-The-Go Live Testimonials 8:00am - 9:00am

Keynote Presentation 9:00am - 9:40am

Training Q&A Room Open 10:00am - 5:00pm

Support Q&A Room Open 10:00am - 5:00pm

Breakout Sessions 10:00am - 12:45pm

Lunch with Sponsors 12:15pm - 1:15pm

Breakout Sessions 1:30pm - 5:00pm

Customer Networking Event 5:30pm - 7:30pm

Sunday, April 29th, 2012 -- DAY 2

Registration Open 7:00am - 12:00pm

Breakfast with Exhibitors 8:00am - 8:30am

Exhibit Hall Open 8:00am - 12:00pm

On-The-Go Live Testimonials 8:00am - 9:00am

Training Q&A Room Open 8:45am - 12:00pm

Support Q&A Room Open 8:45am - 12:00pm

Breakout Sessions 8:45am - 12:15pm

Meeting Concludes 12:15pm

Cost: $150 per attendee Event Registration: Sign Up Now

Do you have questions? eClinicalWorks Event Planning Team: Tel: 508-948-2630 E-mail: [email protected]

Hotel Information: Chicago Marriott Downtown Magnificent Mile 540 North Michigan Avenue Chicago, Illinois 60611 Tel: 312-836-0100 Hotel Registration: Book Now

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Draft Schedule (Note: Subject to Change)

Day 1: Saturday, April 28th, 2012

Breakfast with Exhibitors 8:00am - 9:00am Location: Exhibit Area

Conference Opening Keynote

Girish Kumar Navani, CEO eClinicalWorks 9:00am - 9:40am

Day 1 - Session 1 (10:00am - 11:00am)

Title & Abstract Location/Presenters

Title: eClinicalWorks Patient Portal - Your Road to Successful Patient Engagement - Training Abstract: Attend this session to learn about the basic setup that will help you achieve MU, and the advanced setup that will provide your office with all the features to help cut costs and improve your practice’s bottom line. Most importantly, learn how to set up eClinicalWorks Patient Portal, and gain the health and economic benefits. Learning Objectives:

• Creating a persona for your Patient Portal • Understanding the basic setup for Meaningful Use • Understanding the advanced setup, including ROI features

and operational efficiencies • Understanding best practice workflow

Location: Salon 1 Presenter(s):

Adam Fuller, eCW Track: Patient Portal

Title: Team Approach to Asthma in the NCQA Medical Home Abstract: Asthma is a condition of the NCQA Medical Home. Asthma is a highly prevalent condition affecting both pediatric and adult patient populations. Treatment options abound and standard guidelines are available, yet Asthma is frequently poorly diagnosed and inaccurately classified by many clinical professionals. Effective treatment is not often appropriately selected for the diagnostic classification. To adequately care for a patient with Asthma, you need a team approach which includes support staff, patient, family school and community. Open Door will share their team approach and how they leverage eClinicalWorks in their approach to achieve Medical Home Certification.

Location:

Chicago Ballroom A&B Presenter(s): Pam Ferrari, Open Door Moderator: Kelli Smith, eCW Track: Health Center

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Learning Objectives:

• Use of an asthma registry • Spirometry • Clinician Report cards • Smart Forms • Order sets • Templates • Action Plan • Visit Summary • Team Work Flow

Title: eBO Workshop - Unleash the Report Author in You Abstract: Depending on your area of interest, each focus group will educate attendees on existing content, best practice guides, and an in-depth report authoring demonstration. The session will be conducted by members of the eClinicalWorks Healthcare Business Intelligence team - the brains behind the implementation and support of eBO. Attendees are highly recommended to bring their own personal laptops or mobile devices to take notes and follow along. We also recommend that each registered attendant submits a list of their questions before attending the session. This will allow the presenters to select the top requested questions and deliver in practice at the session. Learning Objectives:

• For the very first time, the eClinicalWorks Business Optimizer (eBO) team is conducting a hands-on Business Intelligence Workshop, and invites all conference attendees to take advantage of this educational and fun session. The workshop will be divided into three focus sessions: (1) Financial Reporting (2) Operational Reporting (3) Clinical Reporting

Location:

Chicago Ballroom D Presenter(s):

Zubair Zahiruddin, eCW Track: eBO/PM

Title: eEHX – Architecture, Current and Upcoming eEHX Features Abstract: In this session, we will showcase the Architecture, Current and new eEHX features with a sneak peek of upcoming features. This session will demonstrate the clinical data available

Location:

Chicago Ballroom E Presenter(s): Jatin Gupta, eCW Vijeta Sharma, eCW

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within eEHX from different sources such as OB summary, Progress Notes, CCDs, discharge summaries, and lab results. Learn how to trend and compare lab results, make comments on existing clinical data, and be notified about a clinical event. Community administrators will gain more insight to managing eMPI using these new tools. Learning Objectives:

• Technology and Architecture of eEHX • Current functionality • Consent Model • EMPI • LV • Upcoming Enhancements • Cumulative Labs • Clinical Annotation • Clinical Notification • Growth and Vital Charts • Compare and Trend Lab Results • OB Summary • Complete Progress Note • Enhanced EMPI

Track: EMR/eEHX

Title: On-Demand Device Activation and Enhancements Abstract: eClinicalWorks On-Demand Device Activation is a service-oriented architecture, designed specifically to give our customers the ability to activate a device by themselves without any technical expertise. Using this self-service module, users can activate new device integrations and enroll existing machines for future updates. Learning Objectives:

• Overview of On-Demand Device Activation • Steps involved in activation • Ease of adoption • Benefits of enrollment • Scheduled future device-specific software updates

Location:

Chicago Ballroom F&G Presenter(s):

Abhishek Srivastava, eCW Kanwaljit Padam, eCW Track: EMR/PM

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Day 1 - Session 2 (11:15am - 12:15pm)

Title & Abstract Location/Presenters

Title: EMR Tips and Tricks: Everything You Thought You Knew But Didn’t Abstract: This session reviews the features and functionalities that will help increase efficiency by closing the loop on open workflows and connecting all the pieces of the puzzle, thereby helping you see the big picture. Learning Objectives:

We will be covering the following features:

• Labs/Telephone Encounters/Documents: making sure they don’t slip through the cracks

• Saving generated letters directly to Patient Documents • New - My Favorites • Progress Notes – My View Only • Patient Pre-Registration • Configuring macros (dot phrases) • Much, much more

Location: Salon 1 Presenter(s):

Phranil Mehta, eCW Track: EMR

Title: Billing Features - Sample Scenarios of What to Use and When Abstract: Boston versus Milwaukee, Marie versus Laura. Watch how two expert billers debate tips and tricks on how to handle various billing scenarios. Learning Objectives:

Review the methods on:

• What do to with a credit balance? • How to handle a recoup? • How to handle interest payments? • How to submit secondary and tertiary electronic claims? • Hard Close versus locking claims and payments

Location:

Chicago Ballroom A&B Presenter(s):

Laura McDaniel, eCW Marie Tartufi, eCW Track: Practice Management

Title: A Comprehensive Review of Order Sets Abstract: Order Sets make the order entry process easier and more

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efficient to use. This session will cover every aspect of Order Set setup and usage. The main objective is to ensure the attendees understand how to create Order Sets, as well as to provide more insight for the ways they should be utilized. Join this session to learn more about building and using of your Order Sets. Learning Objectives:

• Creation of Order Sets as a standalone function • Creating Order Sets intended to be used with CDSS

measures • Trigger vs. Linked assessment as well as other triggers • Usage from the Right Chart Panel (Interactive Clinical

Wizard) • Using Order Sets with Progress Note Templates • Community Order Sets vs. Practice-Level Order Sets

Location: Chicago Ballroom D Presenter(s):

Jimeet Mehta, eCW Track: EMR

Title: UDS 2012 Abstract: Are you aware of the new Meaningful Use Measures added to Calendar Year 2012 for UDS Reporting for Health Centers? How will the changes in Table 6A shape the outcome of your reports on your patient population in 2012? Come and see how the measures for Coronary Artery Disease, Aspirin Therapy, and Colecterol Cancer Screening are captured in eClinicalWorks in this session so you can start collecting data right away! Learning Objectives:

• How Coronary Artery Disease, Aspirin Therapy and Colecterol Cancer Screening are captured in eClinicalWorks to meet the new CY UDS measure compliance

• Review Table 6A changes for 2012 • Meaningful Use Resources to answer your questions as you

implement measures in your center

Location:

Chicago Ballroom E Presenter(s):

Kelli Smith, eCW Ramya Chiplunkar, eCW Track: Health Center

Title: Meaningful Use – Double Checks to Get Your Check Abstract: Tips and checks to make sure that you meet Meaningful Use in all measures. This session focuses on the mappings required, and offers suggestions on how to set correct workflows that will lead you to excellent Meaningful Use numbers. Learn about the most common reasons that your numbers may not match

Location:

Chicago Ballroom F&G Presenter(s):

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the expected values, and their easy fixes. Learning Objectives:

• System configuration for MU • Workflow tips to implement • Suggestions on taking your office to the next step

Greg Allen, eCW Track: Incentive Programs, Implementation, Meaningful Use

Lunch with Exhibitors - 12:15pm - 1:15pm

Day 1 - Session 3 (1:30pm - 2:30pm)

Title & Abstract Location/Presenters

Title: How to Save Time When Completing Progress Notes Abstract: This session reviews the features and functionalities that will help reduce the time spent on documenting a Progress Note. Learning Objectives:

We will be covering the following features:

• DRTLA Tab • CC - HPI - Exam linking • Personal defaults in Examination/Physical Examination • Progress Note Templates (Generic vs. Patient Specific,

using placeholders and carets) • Embedding pictures in Progress Notes

Location: Salon 1 Presenter(s):

Phranil Metha, eCW Track: EMR

Title: Our 5010 Update

Abstract: You’ve heard about the elephant in the room. This elephant has been doggedly nudging us down a very long road to places that, though they look eerily familiar, are a little bit dark and fuzzy. Let us share our ANSI X12 5010 electronic transactions journey - how far we’ve travelled this past year and the reassuring view we have today.

Location:

Chicago Ballroom A&B Presenter(s):

Laura McDaniel, eCW Track: Practice Management

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Learning Objectives:

To outpace the elephant:

• Why change? • Which electronic transactions are included? • The changes that may most affect you and your billing staff • eCW’s Level I and Level II testing status update • How our Preferred Partner Clearinghouses are helping • What you should do now to prepare • When? – Deployment Plans • What then? – Documentation, Webinars, Training, and

Support

Title: my.eclinicalworks.com: Empowering You to Do More Abstract: Join us on an enigmatic hunt on my.eclinicalworks.com. Here we will unveil the resources and new features available to empower you with knowledge and improve your productivity. Learning Objectives:

• Meticulous Case Manager • Explicit and comprehensive support trends and analytics • Use Superior communication tools • Fast and informative Live Chat • Suggestive support resources and much more...

Location:

Chicago Ballroom D Presenter(s): Cynthia Gill

Track: Implementation

Title: PCMH - 21st Century Primary Care Abstract: Becoming a Medical Home means providing accessibility and accountability to patients. The 2011 PCMH Guidelines build on those from 2008, while incorporating Meaningful Use criteria. See how your practice, like many eClinicalWorks sites, can achieve the highest level of recognition in this program. Learning Objectives:

• Comparing the 2008 PCMH requirements to the 2011 requirements

• Tools and services available through eClinicalWorks to help comply and demonstrate compliance

Location:

Chicago Ballroom E Presenter(s):

Girish Maniprasad, eCW Track: Incentive Programs

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• Best practice recommendations

Title: Learn from a Panel of your Peers - Primary Care Physicians Share their Best Practices - Panel Discussion Abstract: A panel of eClinicalWorks clients will share their best practice experiences in using eClinicalWorks. Each panelist will present an area of eClinicalWorks that has had a positive impact in the care of their patients or management of their practice. Following the presentations, an eClinicalWorks moderator will open the session to questions for the panelists. Learning Objectives:

• Hear how eClinicalWorks clients use eClinicalWorks in their offices

• Learn firsthand how their experiences can help you and your office with everyday options

• See examples of ways that clients have utilized eClinicalWorks to be more efficient

Location:

Chicago Ballroom F&G Presenter(s): Clinician Panel Moderator: Dr. Raj Dharampuriya, eCW Rakhee Langer, eCW Track: Panel - EMR

Day 1 - Session 4 (2:45pm - 3:45pm)

Title & Abstract Location/Presenters

Title: PM Scheduled Tasks Abstract: Schedule your eligibility verification to run at night and be waiting for your front desk before the first patient arrives. Create your claims, scrub them, and generate an electronic batch while you sleep. Have your ERAs waiting to be ePosted before you get that first cup of coffee. Learning Objectives:

• Use our PM Scheduled Tasks to automate and improve the efficiency of your office, giving you additional time to perform those functions that can only be completed during business hours.

Location: Salon 1 Presenter(s):

Laura McDaniel, eCW Track: Practice Management

Title: Defining Treatment Protocols Abstract: Do you spend too much time entering in orders? Looking for a faster, more efficient way to input your Labs, DI,

Location:

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Procedures, etc…? Join this session to gain a deeper knowledge of the different features to help streamline the treatment of your patients. Learning Objectives:

• Macros • Order Sets • Lab, DI, and Procedure favorites • eCliniSense • Medication Favorites • Documenting Procedures and Injections

Chicago Ballroom A&B Presenter(s):

Vikas Shah, eCW Track: EMR

Title: Document Management – Learn How eClinicalWorks Can Help Streamline Your Organization Abstract: Understanding document management can make a major impact for your organization. You can do everything in your power to go digital, but some establishments will always continue to use to paper. Come learn how to incorporate those documents into your EHR system, and how we can help you manage your document management needs. Learning Objectives:

• Patient Letters • Scanning Documents • Faxes (Incoming and Outgoing) • Inking Documents • Workflows

Location:

Chicago Ballroom D Presenter(s):

Ross Eggers, eCW Track: EMR, Practice Management

Title: Advocate Physician Partners Journey to Meaningful Use: Our Attestations Success Story Abstract: Learn how Advocate Physician Partners (APP) developed a comprehensive and strategic Meaningful Use Program for a physician-centric community and leveraged best practices to drive process improvement, more efficient workflows and higher quality of patient care. Learning Objectives:

• Find out how several Eligible Professionals from the Advocate Physician Partners community attested for

Location:

Chicago Ballroom E Presenter(s):

Imran A. Khan, MS, CPHIMS Team Leader Rakhee Langer, eCW Kalyan Sunkara, eCW Track: EMR, Meaningful Use

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Meaningful Use with eClinicalWorks version 9 and other needed applications such as Patient Portal, P2P and the State of Illinois Immunization Registry interface.

• Understand how the Advocate team engaged physicians and partnered with practices on their Journey to Meaningful Use (from completing their CMS Registration to receiving their Attestation incentive funds).

• Explore the challenges and lessons learned from the Meaningful Use Program while focusing on Advocate Health Care’s Clinical Integration Program, Stage 2 of Meaningful Use and beyond.

Title: Using Voice Recognition Effectively within the eClinicalWorks Comprehensive EHR Abstract: A hands-on practical application of using Voice Recognition to increase provider efficiency while documenting in the eClinicalWorks Progress Note. Learning Objectives:

• Setting up useful voice commands • Voice navigation within your Progress Note • How to set up and use the iPad with voice recognition

Location:

Chicago Ballroom F&G Presenter(s):

Jeff Curran, eCW Track: EMR

Day 1 - Session 5 (4:00pm - 5:00pm)

Title & Abstract Location/Presenters

Title: Managing Patient Medications through eClinicalWorks Abstract: eClinicalWorks provides a variety of tools to manage a patient’s medications, print/fax/electronically send prescriptions, and review medication history. This session will present an overview of these features, which will include the new Medication Summary window, the new Add Rx window, e-prescribing and electronic refill requests, favorite versus custom medications, and the medication content within eClinicalWorks. Learning Objectives:

• Overview of eClinicalWorks medication tools and features • Training on the new Medication Summary and Add Rx

features

Location: Salon 1 Presenter(s):

Anant Sharma, eCW Track: EMR

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• Brief review of e-prescribing and electronic refill request/responses

• Overview of medication content

Title: Practice & User Defaults - The Impact to Your Workflow and Product Functionality Abstract: Learn how to set the Practice and User Defaults to optimize your workflow. Learning Objectives:

• Overview of the Practice Defaults • Reviewing the User Defaults • Suggested Default Options that can optimize the workflow

for you and your practice

Location:

Chicago Ballroom A&B Presenter(s):

Erin Sullivan, eCW Track: EMR, Practice Management

Title: Clinical Quality Measures – Capturing Your Patient Data Abstract: Providers are required to submit six Clinical Quality Measures as part of Meaningful Use attestation. This session will illustrate how to capture patient data to meet each measure. The session will also cover the nine original measures for which the eClinicalWorks EMR was certified. Learning Objectives:

• What are CQMs? • Capturing patient data to meet the CQMs • Excluding patients from being reported

Location:

Chicago Ballroom D Presenter(s):

Kartik Garg, eCW Track: Incentive Programs, EMR

Title: eClinicalMobile – Workflow Best Practices / eClinicalWorks Nimbus – Running your Practice when your EMR is Down Abstract: eClinicalMobile provides Web-based access to eClinicalWorks. It is designed to support optimal usage on smart phones or the Internet. Attend this session to understand how eClinicalMobile can assist you when you are out of the office to continue giving timely access to patient charts, and functionality to perform the most common tasks for patient care.

Location: Chicago Ballroom E Presenter(s):

Minesh Gadhia, eCW Track: eClinicalMobile

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Learning Objectives:

Tips and Tricks for Using eClinicalMobile

• Charge Capture: • How to use the following settings:

o ICD favorites o CPT favorites o Auto-link ICD to CPT to enable eClinicalMobile

users to capture charges quickly and efficiently o Set up patient specific and generic templates for

faster charge capture. • How to use e-Prescription, including:

o Formulary checking o Interactions o Faxing and e-Prescribing o Selecting standard values for strength, formulation,

take, route and frequency • How to provide EMR read-only access to staff members

o On-call provider access can be given to staff members for a defined amount of time

• Overview of what eClinicalWorks Nimbus can do in case of EMR outages

Title: Learn from a Panel of your Peers - Specialty Care Physicians Share their Best Practices - Panel Discussion Abstract: A panel of eClinicalWorks clients will share their best practice experiences in using eClinicalWorks. Each panelist will present an area of eClinicalWorks that has had a positive impact in the care of their patients or management of their practice. Following the presentations, an eClinicalWorks moderator will open the session to questions for the panelists. Learning Objectives:

• Hear how eClinicalWorks clients use eClinicalWorks in their offices

• Learn firsthand how their experiences can help you and your office with every day options

• See examples of ways that clients have utilized eClinicalWorks to be more efficient

o Learn about Ortho Charts at this session

Location:

Chicago Ballroom F&G Presenter(s): Clinician Panel Moderator: Dr. Raj Dharampuriya, eCW Rakhee Langer, eCW Track: EMR

Customer Networking Event with Exhibitors - 5:30pm - 7:30pm

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Day 2: Sunday, April 29th, 2012

Breakfast with Exhibitors 8:00am - 8:30am Location: Exhibit Area

Day 2 - Session 1 (8:45am - 9:45am)

Title & Abstract Location/Presenters

Title: Hard Close Abstract: eClinicalWorks allows the flexibility of performing a Hard Close when you’re good and ready. Does this mean Hard Close is optional? We’d like to prove the importance of Hard Close and its relationship to accurate financial reporting. Learning Objectives:

• Utilizing Hard Close to ensure consistent reporting of financial data

Location: Salon 1 Presenter(s):

Marie Tartufi, eCW Track: Practice Management

Title: eClinicalMessenger - FAQs, Best Practices and Advanced Usage Abstract: eClinicalMessenger is more than just an automated appointment reminder system. It's also a tool for practices to engage their patients in care management and offer quick and efficient communications. This session will illustrate how eClinicalMessenger can be used for various practice scenarios and to help with Meaningful Use. Learning Objectives:

• Frequently encountered scenarios with eClinicalMessenger usage

• Patient engagement and Meaningful Use • Options to obtain better voice quality • Creating custom templates • Overview of new features in the next generation of

eClinicalMessenger

Location:

Chicago Ballroom A&B Presenter(s):

Bhumika Gadhia, eCW Track: eClinicalMessenger, EMR

Title: Connect the Docs with eClinicalWorks P2P

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Abstract: If you don’t know about eClinicalWorks P2P yet, then this is your chance to get connected! Go beyond satisfying the Meaningful Use objectives and begin networking with your peers on eCW’s cutting-edge provider-to-provider platform. Learn how you can locate and connect with any provider in the nation in a matter of seconds. Improve the way your practice performs everyday tasks and Connect the Docs, all on the secure eClinicalWorks P2P network. Learning Objectives:

At the conclusion of this session, you’ll be on your way to using eClinicalWorks P2P for:

• Satisfying Meaningful Use Objectives (CCD) • Sending and receiving electronic referrals • Using Open-Access Scheduling • Exchanging labs, diagnostic imaging, medical summaries,

and CCDs • Messaging through the eClinicalWorks P2P secure network • Connecting to any provider through the eClinicalWorks

P2P Portal

Location: Chicago Ballroom D Presenter(s):

Adam Siladi, eCW Track: P2P

Title: The New Patient - Managing Health with Apps, Social Networks, and Games Abstract: As communication methods are rapidly evolving, the doctor-patient relationship is changing. This session will explore potential means to leverage interactive technology and levity for improved patient outcomes. Please come equipped with your Web-enabled device to participate in an interactive group discussion (those without devices will be included too). Learning Objectives:

• Understand how new tools in the hands of patients impact the doctor-patient relationship

• Explore potential means to leverage technology to improve communication and outcomes by engaging and empowering patients

• Discuss concerns surrounding Web health, including security and content

• Learn how to have fun at a medical conference and stay awake, even in an afternoon session

Location:

Chicago Ballroom E Presenter(s):

Amber Asaro, eCW Track: EMR

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Title: Care Plan Abstract: This session showcases eCW’s new Care Plan module for documenting behavioral health, Patient-Centered Medical Home, or any type of documentation where Problem/Goal/Objective is the key ingredient. This session will focus on sharing the experience of collaborating together to develop a module to fit the workflow, documentation, and management of patient care plans. During this session, we will also talk about lessons learned and give a brief demonstration of the new Care Plan module. If you or your practice utilizes this type of documentation, then this session is must for you. Come take a peek at this module and new enhancements in this module within eClinicalWorks. Learning Objectives:

• Product Demo • New enhancements overview since 2011 User Conference

Location: Chicago Ballroom F&G Presenter(s):

Kelli Smith, eCW Track: Health Center, EMR

Day 2 - Session 2 (10:00am - 11:00am)

Title & Abstract Location/Presenters

Title: Making a Plan and Implementing Structured Data Abstract: The expression “garbage in, garbage out” has often been applied to databases and reporting. Gain perspective on how to enter information to tap the power of reporting for patient reminders, outcome studies, and more. Learning Objectives:

• Distinguishing structured data from free form • Building structured fields to anticipate reporting needs • Using N-Level structured data to direct workflow and

follow decision trees • Learn about Community Mapping, CDSS, and other

features dependent on structured data.

Location: Salon 1 Presenter(s):

Saahil Shah, eCW Track: EMR

Title: Implementation Best Practices for Small to Medium Sized Practices Abstract: There are many elements that a Physician Practice needs to think about and decide upon when implementing eClinicalWorks EHR in their offices. Learn the reason behind each of those project

Location:

Chicago Ballroom A&B

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tasks from a Project Manager, and understand dependencies and risks involved that will help you plan your Implementation to result in a successful rollout of the eClinicalWorks EHR. Learning Objectives:

• Importance of the right Project Lead for your practice • Making tough decisions: Infrastructure and IT Setup,

Clearinghouse selection • 8-Week, 12-Week, and 16-Week Implementations: Learn

what these numbers actually mean when implementing eClinicalWorks

• Identifying what data you need to migrate and how to avoid migration risks.

• Getting ready for end-user training sessions • How to get the most use of your product. Understand if you

really achieved workflow process efficiencies. • Making the most out of available eClinicalWorks training

resources such as e-Learning, Live Chat, etc. Post Go-Live.

Presenter(s): Rakhee Langer, eCW Track: Implementation

Title: eBO - Panel Discussion Abstract: A first at this year’s user group meeting, the eClinicalWorks Business Optimizer (eBO) team will be moderating a user panel. Listen to real-life eClinicalWorks eBO users and their experiences, tips, and best practice guides to using eBO in a real medical practice setting/stage. Our panelists represent each of our customer demographics, regardless of your setting (small, medium, enterprise, PM only, EMR only), and there will be something to learn for everyone. Let our panelists prove that eBO goes beyond financial reporting and is a great solution for practices of all sizes. Learning Objectives:

• Hear how eClinicalWorks clients use eClinicalWorks Business Optimizer (eBO) in their offices

• Learn firsthand how their experiences can help you and your office with reporting options

• See examples of ways that clients have utilized eBO to effectively manage their reporting

Location:

Chicago Ballroom D Presenter(s): eBO Panel Moderator: Raghav Rao, eCW Track: eBO/Practice Management

Title: OB Flowsheet Training Abstract: Calling all OB/GYN doctors out there. Interested in

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learning the facts about OB flowsheets within eClinicalWorks? How about learning about what our Development team has added to the eClinicalWorks OB Flowsheet module? If you answered yes, then this session is for you. Join this session to learn how to set up and use OB flowsheets to track and manage your pregnant patients successfully. Let eClinicalWorks show you how you can utilize OB Care Items, OB Flow Admin, and other new components that are part of the OB Flowsheet module. Learning Objectives:

• Set up and use OB Care items • Set up and implement the OB Flowsheets tabs • Set up and use the overall general settings • Learn about the new enhancements to the OB Flowsheets

module

Location: Chicago Ballroom E Presenter(s):

Jimeet Mehta, eCW Track: EMR

Title: How a Dentist can Meaningfully Use eClinicalWorks Today Abstract: With the roadmap for MU specific to dentistry not defined, which measures defined for EHR can be achieved by dentists today in eClinicalWorks. Learning Objectives:

• Learn current meaningful use measures that can be achieved by dentists today

• Roadmap for MU specific to dentists

Location:

Chicago Ballroom F&G Presenter(s):

Lyn Blankenship, CHC Florida Kelli Smith, eCW Track: Health Centers

Day 2 - Session 3 (11:15am - 12:15pm)

Title & Abstract Location/Presenters

Title: Managing a Patient's Labs, DI, and Procedures - Ordering, Reviewing, Follow-Up, and Patient Communications Abstract: A critical component in patient healthcare is managing their orders and results. In this session, learn the efficient ways to use the functionalities within the eClinicalWorks EHR to ensure patient care is optimized according to a workflow that fits best for your practice, with or without an electronic interface. Learning Objectives:

• Proper order entry of labs, DI, and procedures • Tools for entering/reviewing results and performing follow-

Location: Salon 1 Presenter(s):

Kavita Arumugam, eCW Track: EMR

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up actions • Different ways of communicating results to patients • Interface-related maintenance

Title: e-Prescribing: Taking it to the Next Level

Abstract: This session will encompass product training in e-Prescribing functions for maximum patient safety and for the efficiency and convenience of both patients and your practice. We will also emphasize tips for success based upon a broader understanding of the electronic prescribing processes. Learning Objectives:

• Learn to e-prescribe or refresh your e-prescribing skills • Ensure patient safety while e-prescribing • Improve the efficiency of your e-prescribing • Learn about significant enhancements on the e-prescribing

continuum

Location:

Chicago Ballroom A&B Presenter(s):

Lisa Herrington, eCW Track: EMR

Title: Similar but Different EMR Features - Making a Decision and Applying it to Your Workflow Abstract: This session reviews the differentiations of similar features available in eClinicalWorks, and shows the advantages of each feature so practices can determine what best suits their workflow. Learning Objectives:

• Compare the similar features • Review functions of each feature • Demonstrating how each feature is used • Which should you use?

Location:

Chicago Ballroom D Presenter(s):

Anant Sharma, eCW Track: EMR

Title: IT Infrastructure Design for eClinicalWorks Abstract: This session is a technical review of various architectural design considerations for enterprise eClinicalWorks deployments, including high availability, scalability, storage, virtualizations, etc. Both small and large IT practices will benefit from a solid overview of how the eClinicalWorks application

Location:

Chicago Ballroom E Presenter(s): Aakash Shah, eCW Track: IT

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embeds in to an IT department's existing infrastructure and the various infrastructure options for deployment. Learning Objectives:

• Technical review of various architectural design considerations for Enterprise eClinicalWorks deployments

• Information on high availability, scalability, storage, disaster recovery, virtualization, faxing (Analog/Digital), web servers, MySQL/MSSQL etc.

• Review of end -user requirements, network infrastructure, and server hardware (Virtual/Physical Architecture)

Title: eCW Health Center User Group Meeting Abstract: Updates from eClinicalWorks, National Workgroups, Steering Committee and NACHC Learning Objectives:

• Updates from eClinicalWorks, National Workgroups, Steering Committee and NACHC

Location:

Chicago Ballroom F&G Presenter(s):

Richard Turner, GAPHC Lindsay Farrell, Open Door Shane Hickey, NACHC Moderator: Kelli Smith, eCW Track: Health Centers

This icon represents that this particular session is available for CME credit. There is a separate fee of $75.00 for up to 8 credits. This fee covers all the credits you might earn

at the conference. It is highly recommended that you register to earn CME/CE on the first day of the conference. This program is designed for healthcare professionals including physicians, nurse practitioners, physician assistants, medical assistants and others involved in the day-to-day use of an electronic healthcare record system. If you any questions regarding achieving accreditation, please contact Matt Fleming Vice-President of Antidote at 214-442-6231.