Whatsnew Sp v1603 en US

7/30/2019 Whatsnew Sp v1603 en US

http://slidepdf.com/reader/full/whatsnew-sp-v1603-en-us 1/22

SAP Best Practices for

Services Industries V1.603

for U.S.

What’s New



© SAP 2008 / Page 2

Short Overview of What’s New

Agenda:

Overview

What's new in the business areas

Reports

Master Data Descriptions

Predefined SAP Smart Forms

New Tool for Installation: SAP Best Practices Solution Builder



© SAP 2008 / Page 3

SAP Best Practices Solution for Services

Industries V1.603:

Content Overview:

The SAP Best Practices for Services Industries comprises various predefined scenarios that

cover all key business areas for the industry package services industries

Service Management

Engagement Management

Project Management

Project Resource Management Accounting

Analytics

Integration Processes

The Best Practices for Services Industries Solution is based on the Best Practices Baseline

Package V1.603.

During the installation you can either select to install:

the complete package (all scenarios) or

a subset of the complete package (selected scenarios).



© SAP 2008 / Page 4

SAP Best Practices Solution for Services

Industries V1.603:

Engagement Mgmt

Project ManagementService Management Accounting

Analytics

Integration Processes

Spot Consulting with Fixed Price Billing

Sales Contract with Fixed Price and Time & Material

Billing

Closing Operations SD

Sales Contract with Partial and Down Payment*

Sales Contract with External Resources*

Internal Maintenance

Service with Time & Material Billing

Service Contract with Periodic Billing

Service with Fixed Price Billing

External Procurement of Third-party resources

External Procurement of Services

Sales of Planned Services

Depot Repair

Period End Closing Service OrdersMaintenance and Warranty Processing*

Easy Depot Repair*

Supply Replacement Material*

General Ledger

Accounts Receivable

Accounts Payable

Cash Management

Asset Accounting

Online Split

Cost of Sales Accounting

Segment Reporting

Overhead Cost Controlling – ActualPeriod End Closing in Financial Accounting

General Cost Center Planning

Services Industries Online Split*

SAP ERP Reports for Accounting

SAP ERP Reports for Logistics

SAP ERP Reports for Project System*

Period End Closing Activities

Project with Fixed Price and T&M Billing

Internal Projects

Period End Closing Projects

Project with Milestone Billing*

Project with Partial and Down Payment*

Project with Degree of Processing Confirmation*

Project with External Resources*

Time and Expense Mgmt

Project Resource Mgmt

Project with Network Order & Resource Scheduling

(MRS)*

Service Order with Resource Scheduling (MRS)*

Periodic Resource Processing*

Time Recording

Travel Management

Offline Time Recording*

Time Recording External Resources*

* Scenarios Services Industries



© SAP 2008 / Page 5

What's new in the business areas?

The PM/CS Processes include the following new contents:

Warranty check with subsequent free-of-charge delivery back to the customer.

Easy Depot Repair including delivery processing, contract assignment and optional

initial quotation.

Immediate replacement of damaged materials - replacement materials are invoiced at a

fixed-price, independent of the degree of damage.

A complete service process from the initial customer notification to final invoice, with

repair activities performed at the service location. The component Multi Resource

Scheduling assigns the tasks to the appropriate service employee based on availability

and qualification level.

Service Management



© SAP 2008 / Page 6


The SD Processes include the following new contents:

Sales order and sales contracts as the basis for customer agreements, integrated with

the Project System.

Use of billing plans for processing down payments and issuing partial invoice

Fixed-price and resource-related billing based on projects in PS.

Sales contracts with automatic creation of projects using a project template.




© SAP 2008 / Page 7


The Project System processes include the following new contents:

Additional structures for the project planning are available, including networks and

network activities.

Automatic creation of a work-breakdown-structure during sales order entry using project

templates.

Definition of milestones coupled to the billing plan in the sales order.

Degree of process confirmation: project managers can now evaluate the progress made

for each project phase independent of just the actual recorded hours.

Assignment of external employees to the project.

Project Management



© SAP 2008 / Page 8


The Multi Resource Scheduling (MRS) Processes include the following contents:

Graphical user interface for easy planning using Drag & Drop

“Suitable Resource” matching using qualifications and working time

Integration to HCM (work schedule and organizational units)

PM/CS scenario as well as PS scenario available

Project Resource Management



© SAP 2008 / Page 9


The Service Procurement processes include the following new contents:

Creation of a framework order.

Assignment of external employees to the framework order.

Automatic creation of a service entry sheet.

Manual release of the service entry sheet.

Time and expense Management

The Time Recording processes include the following new contents:

The use of Adobe Interactive Forms and web services to record working times and

submit them to the backend ECC system.

Timesheet forms are provided which allow an internal employee to record times on a

network activity or sales line item for a particular calendar week.

An ABAP-report is provided to distribute the form to the employees by email on a

regular basis.



© SAP 2008 / Page 10

SAP Best Practices Services Industries

SAP ERP Reports

Benefit of the reports used for the Best Practices for Services Industries:

The SAP Best Practices for Services Industries package delivers the information on various

reports in the area of accounting and logistics that can be used to monitor and control your

company processes.

The SAP Best Practices for Services Industries package comprises one business process

procedure that focuses on important reports to be used in the area of Project System.

In addition, in all scenario descriptions you get directly the information which of the listedreports are appropriate to be used for the specific scenario.



© SAP 2008 / Page 11


SAP ERP Reports

Project Management

Selection: Plan/Actual/Variance

Costs/Revenues/Expenditures/Receipts

Report for planed costs, actual costs

Actual Costs/Revenues

Project Structure Overview

Structure overview

Confirmation overview


Profitability Report

Analyze planned and actual costs of Sales Orders

Actual Cost Line Items for Sales Documents

Profitability report Plan/Actual

Analyse costs and revenues for service order

Actual Cost Line Items for Sales Documents

Logistics Reports

Service Management

Service Notifications

Service and Maintenance Orders

Equipment list

Cost Analysis

Scheduling Overview

List of Service Orders

Report for actual line items

Report for plan/actual activities

Time and Expense Management

Display Working Times

Logistics Reports



© SAP 2008 / Page 12



Benefit of the Master Data used for the Best Practices for Services Industries:

The SAP Best Practices for Services Industries delivers standard values for different Entry

Level Scopes, such as Services or Projects. These default values allow you to test the

business processes without having to create your own master data.

If you want to test the business processes with customized values for specific material or

organizational data, you need to create these in your SAP ERP system. To help you create

your own master data, SAP Best Practices provides you with detailed step-by-stepinstructions that tell you exactly what you need to know to set up master data for your

specific purpose.

For an overview of the Master Data Descriptions delivered with the SAP Best Practices for

Services Industries package see the next slides.



© SAP 2008 / Page 13

SAP Best Practices Baseline Package


BPP Area

Create Accounts and Account Groups Financials

Segments and Profit Center Maintenance Financials

Functional Areas Maintenance Financials

Create Cost Center and Cost Center Group Controlling

Maintain Cost Center Hierarchy Controlling

Create Cost Element and Cost Element Group Controlling

Create Activity Type / Groups Controlling

Create Vendor Master Vendor

Create Source List Purchasing

Create Purchasing Contract Purchasing

Create Customer Master Customer Service

Create Sales Price Condition Customer Service

Create Task List Customer Service

Create Maintenance Plan Customer Service

Create Service Product Customer Service

Create Master Warranty Customer Service

Create Equipment Customer Service

Descriptions for Generic Master Data Creation

BPP Area

Maintain Capacity Service Management

Create Work Center Service Management

Create Semifinished Good (HALB) Material Material Creation

Create Trading Good (HAWA) Material Material Creation

Create Service (DIEN) Material (non configurable) Material Creation

Maintain Material Plant Extension Extensions

Maintain Material Storage Location Extension Extensions

Create Serial/Equipment Number Extensions

Maintain Material Sales Organization Extension Extensions

Create Characteristics Projects Systems

Create model for easy cost planning Projects Systems

Create Standard Work Breakdown Structure (WBS) Projects Systems

Create Standard Network Projects Systems

Allocate Material to Standard Network Projects Systems

Create Set-Id Projects Systems



© SAP 2008 / Page 14

SAP Best Practices Baseline Package


Descriptions for Generic Master Data Creation

BPP Area

Create Tax Conditions SD Sales and Distribution

Create Pricing Conditions SD Sales and Distribution

Create Output condition records for Billing Sales and Distribution

Create Employee Human Capital Management

Create Qualification Profile Human Capital Management

Create Sales Representative Human Capital Management

Organizational Units Human Capital Management

Create Service Master Purchasing

Maintain Catalogs - Create Code Groupsand Codes

QM

Split Valuation Logistics General

Maintain Material Master Extensions Extensions



© SAP 2008 / Page 15

SAP Best Practices for Services Industries

Predefined SAP Smart Forms

Benefit of the SAP Smart Forms used for the Best Practices for Services Industries:

SAP Smart Forms is an easy, robust print form tool. This tool allows you to create and

modify forms easily using a graphical design tool and provides more functionality and color.

You can use the preconfigured Smart Forms delivered with the SAP Best Practices Baseline

Packages in the respective SAP Best Practices scenarios. Depending on your requirements,

and with some minor adaptations, these preconfigured Smart Forms can be made ready to

be used in your business.

The scenarios delivered with the SAP Best Practices Baseline Package use SAP Smart

Forms whenever possible. For some areas standard and preconfigured Smart Forms are not

available; in these cases SAPscript forms are used (standard SAPscript forms, preconfigured

SAPscript forms).

For each preconfigured SAP Smart Form a printout example (PDF format) is delivered in

English and German language.

In addition, in the Where-Used list, you can see which business scenarios use which Smart

Forms. You also get additional technical information on, for example, the delivered forms

templates, print programs and subroutines used.



© SAP 2008 / Page 16

Installation of Best Practices for Services

Industries

Description of the Installation Options for the Solutions of Services Industries:

During the installation, you can either select to install

the complete package (all scenarios) or

a subset of the complete package (selected scenarios).

Each subset focuses on a different area: Service and Project. The subsets contain exactly

those scenarios that are typically needed in the respective area. These subsets are alsodescribed as “Entry Level Scopes”.

“Entry Level Scopes” can be combined with each other and extended with additional

scenarios SAP Best Practices Baseline package.



© SAP 2008 / Page 17

New Tool for Installation

SAP Best Practices Solution Builder

The SAP Best Practices Solution Builder

is a successor tool of the SAP Best Practices Installation Assistant

is technically fully compatible to previous SAP Best Practices Deliveries (regarding technical

Implementation)

provides additional functionality for managing SAP Solutions and facilitating End-User

Procedures

focuses on “Solutions” (SAP Best Practices Offerings)

supports a clearer separation of end-user and development related tasks

comprises extended functionality for development

and deployment

supports graphical scoping (details see next slide)



© SAP 2008 / Page 18

SAP Best Practices Solution Builder

Graphical Scoping

Graphical Scoping based on templates

Standard templates are delivered by SAP Best Practices (“Entry Level Scopes”) Solution can easily be enhanced with further templates

Based on scoping, a new solution (customer solution) is defined

The scenarios of a

solution are sizeddynamically and ordered

into a solution map-like

view

The color of a scenario is

determined by its

assignment to an

application area The application areas are

defined in the application

area editor. Here, color,

short text and long text

and the sequence is

defined



© SAP 2008 / Page 19

Solution Builder

Manages Different Solutions (Solution Editor)

Graphical Scoping Engine

Org. Structure Composer/Personalization

Application Area Editor + Assignment

Manages + monitors Implementation of a

Solution (Scenario based), Access to Logs

Building Block Assignment, Maintenance of

Information on Scenario Level/Scenario Edit

view (e.g. Pricing Parameters)

Creation of Building Blocks

Inserting different Task Types of

Implementation Activities

Maintenance of Installation Data

Solution

Builder

Implementation

Assistant

Building Block

Builder

Solution Builder:

Components & Basic Functionality



© SAP 2008 / Page 20

Solution Builder Navigation

Switching Between the Components

Solution

Builder

Implementation

Assistant

Building Block

Builder



© SAP 2008 / Page 21

Solution Builder: Edges of User Spectrum

Definition & Example

“End User with Sales focus“ “Development User“

… wants to

… doesn’t want to

… see the Scenarios

… adapt the Solution using

easy and safe interfaces

… implement a Solution easily

and rapidly

… dive into technical details

… deal with the technical

structure of a Solution

… have a grasp of any special

Implementation Technology

(e.g. eCATTs, BC-Sets)

… wants to

… see the Scenarios

… review the technical Structure

of Scenarios and Building Blocks

… develop own Building Blocks

… develop own Scenarios

… develop own Solutions

combining parts e.g. delivered by

SAP Best Practices with own

development

…develop easy and efficiently

… use the Solution Builder as

powerful deployment tool



© SAP 2008 / Page 22

Solution Builder:

Target Group specific Tool Navigation

“End User with Sales focus“ “Development User“

Solution Builder

Implementation View Scenario Edit View

Implementation Assistant

Building Block Builder

Solution View Scenario View