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What’s New @Resdex

Abhijeet Anand07 June, 2012

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Apply Link in Resdex Mails

1. Every Resdex mail now has an apply link

2. Clicking on the link lands jobseeker to login page. Post login –1. Apply mail is sent to the recruiter2. Jobseeker lands on ACP (apply confirmation page)

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Apply Link in Resdex Mails: Next Steps

• “Dear <Jobseeker_Name>” in case of <5 recipients

• Option would be given to clients to ‘Remove apply link’ from their mails (done based on customer feedback)

• More information would be added in Resdex mail sent to candidates –• Keywords on which they were search for • Link to create custom job alert

• HTML templates in Resdex mails

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MSC (Multi Select Clusters) - Benefits

1. Usable - Clusters on SRP will now be multi-select

2. Easy – With clusters panel on the left side, actionable information now available upfront

3. Better – Exhaustive options to refine results based on CTC, Industry, Functional Area / Role, Education (UG and PG), Current Location in one click

4. Spotting the right candidate – Search with only the basic parameters and use clusters to refine results; don’t miss out on relevant, but misclassified jobseekers!

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MSC – The new look

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More Profile information in Resdex

Objective• Make Resdex search more powerful & more of jobseeker information searchable

How # SL Information being ported Reason/motivation for porting this field

1 Naukri Premium – definition changes

- Removed premium companies; CTC (>10L) criterion enforced - Introduced list of roles to be excluded from Premium- Revamped list of premium colleges

2 Porting exp=0.0 yrs & freshers separately

We want to display freshers separately on Resdex (as against to a jobseeker who has 0 yrs of work exp)

3 CV Attached Providing filter/search on resumes which have attached CV 4 Verified Email Providing filter/search on resumes which have verified email5 Languages known To enable recruiters to search on languages known by jobseeker. Will be

useful for BPO/Call center jobs

6 Permanent/Contract Porting jobseeker employment status information now; Soon recruiters can search on candidates by Part Time/Full time and or Permanent/Contract

7 Full/part time

8 Porting location field If needed, location can be added as candidate filter in Resdex mail9 iFind On/Off Functionality to turn on/off plurals & present participles while searching. This

has been requested by some clients. 10 Profile completion % Useful information to show; can use this to boost CVs in search result11 Contactable information Show CVs which have not verified mobile no’s as ‘Contactable’; 2000 CVs

would become contactable per day, based on Recruiter feedback on CV

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Resdex Data Quality: Naukri Premium

Objective• Modify algorithm to improve quality of Premium Resumes

What was implemented

Enhance (–ve) list of roles to be excluded from Premium tagging

Ensure all Premium CVs have CTC >= 10L (expect 0-6yrs exp. for Premium institutes)

Essentially three conditions for Premium – salary, premium institutes, top mgmnt role + exp.

No tagging based on list of Premium companies

Refine list of Premium Institutes (remove ICFAI, GIM, GLIM etc)

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Making Resdex faster and better

1. Reduce javascript size and page load times; would help in making Resdex faster and improve user experience

2. Continuous changes to Resdex algorithm to show more relevant CVs upfront to the recruiters

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Using Recruiter comments to power workflows

1. Mappings for shorthand & misspellings -> increase coverage from 7-8% to 35%

2. Smart Interpreter for Comments • Showing misspelled comment in UI – tag it with standardized comment• User can switch it on/off using Resdex Search settings

Next Steps1. Workflow & data labels in Resdex

2. Searchability basis comments (using IDs) and labels

3. Sharing & privacy options for comments & labels

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eCommerce/Service Tax changes

1. Changing service tax from 10.3 to 12.36%

2. Charging service tax at transaction level

3. Removing pricing discrepancies between ERP/SUMS and eCommerce

4. Service Tax should not be levied on USD prices

5. Removing transactions before March 31, so that they can be paid at new S.T.

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Load Issues on Resdex

1. Load on Resdex increased a lot due to complex/large no. queries by certain clients

2. Search on ‘All Resumes’ & ‘12 months+’ were disabled for a few days due to load issues

Resolution

1. Capacity increase – more servers were added at backend for Resdex

2. Performance optimization in terms of handling complex Resdex queries

3. Search on ‘All Resumes’ & ‘12 months+’ restored back

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Recent Searches:

•One-click rerun” of recent searches by a subuser. Up to 20 recent searches will be saved and available for a subuser to re-run.

•Available on Search Form and Search Results Page

•Search name automatically created using Keywords, Location, CTC and Experience to facilitate easy recall

Recent Searches in Resdex

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•“My Search” option is not commonly used by recruiters . Although feature requests for features which are available via My Search are common.

•So increased the visibility and discoverability of “My Search”

Promotion of MySearch

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In the lab

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eApps Revamp

Phase 1• New database design • Incremental porting of applies to new DB• Resdex type advanced search form

Phase 2• Resdex type CV Preview • Search / SRP • Code refactoring/changes w.r.t new architecture

Implementation Plan

Roll Out Plan

Road Ahead – Phase 3

Comprehensive view of candidate information• View candidate’s updated CV from Resdex • Synchronize Resdex and eApps comments • Know the status of an applicant across jobs

Workflow enhancements• Workflow status icons, filtering based on status • Auto-reply to applicants on apply & shortlist/rejection (based on folder movements)

Customization for different segments• Search personalization for companies • Client fact sheet, customized apply mail to recruiter • Client mailing template, applicant contact template

Confidence Booster • Build a separate DB inside eApps with CV life = ∞

• eApps free for HV clients• BRV for classifieds • Storage policy – 3 months for free + 1 year for paid

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Send Job as Email

• Benefit - Reduce effort involved in sending mails to jobseekers• Single click email to 2000 jobseekers (for a live job on Naukri)• Applies integrated with Response Manager or eApps• SAJE promotion – listing benefits of SAJE to clients who do not have access to

SAJE

In the labs– Naukri iFind Matching Technology to become available to recruiters– Reduce the manual effort in finding the right candidates– For every premium job, Naukri will create a folder of matched candidates– Recruiters can send select from the recommended candidates

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Resdex Certifications

Objective: Provide visibility to jobseekers who have taken Naukri Certifications

• Show Naukri certified skills on SRP• Show expanded report on CV View page, apply mail to recruiter, eApps/BRV • Provide options to search on certified skills in Resdex/eApps

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Backup Slides

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Quota Enhancements | Backup slide

1. Automated & online Resdex report have to be brought in sync (in terms of # of fields)

2. Fixing inconsistent data shown between Manage Quota and Resdex Usage Report

3. Fixing issues where clients can access more/less than available/released Quota

Following changes were done for Company Level Quota Policy:

1.Quota now deducted on company/account level

2.Show company/sub-user wise usage in Resdex Usage Report

3.Hide CVs viewed by anyone in the company on search results page

4.New manage quota page

5.Change quota type to full in last month/quarter of subscription

Next Steps

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Ensuring High Data Quality in Resumes | Backup

Correct CTC Alert SMS

Writing a better Resume Headline

Naukri constantly works to improve the quality of CV information –

Entering Comprehensive and Correct Information

Verified Mobile Number and EmailID

Discouraging Duplicate Account creation

Quick Update Page to create up-to-date profiles

Standardizing entry of designations and company names

Approx 20,000 jobseekers have been called by NaukriPremium HelpDesk in last 6 months

Attached Resume icon, #downloads, #views are now visible during search

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Thank You