WHATIS THE HEALTH CARE SERVICES DASHBOARD...ChuckawallaValley State Prison (CVSP) Deuel Vocational Institution (DVI) Folsom State Prison (FSP) INSTITUTION MENU Select an institution

WHAT IS THE HEALTH CARESERVICES DASHBOARD?

Statewide DashboardStatewide

performance trends

Click the icons below for more information:

The Dashboard is intended to support headquarters and institution staff in identifying opportunities for improvement and monitoring progress towardperformance objectives. However, there are limitations to the information - California Correctional Health Care Services (CCHCS) has standardized manydata collection processes, provided training to promote consistency in data reporting, and invested in information system modifications to improve dataquality. However, much of the data featured in the Health Care Services Dashboard is gathered through multiple networked databases or self-reported byinstitutions, and the data have not been validated or verified. Performance objectives and benchmarks were generated internally for quality improvementpurposes and are not necessarily intended to reflect compliance with court mandates or a determination regarding constitutional levels of care.

A MONTHLY REPORT THAT: Consolidates key performance indicators and other important organization metrics across health

care programs and service areas.

Provides information typically monitored by health care organizations, such as patient outcomes,access to care, and utilization and cost.

Helps the organization regularly assess progress in meeting annual performance objectives.

Helps health care executives and managers identify areas that may need improvement.

Institution ComparisonCompare performance

for all institutions

Glossary

Avenal State Prison (ASP)California City Correctional Facility (CAC)Calipatria State Prison (CAL)California Correctional Center (CCC)California Correctional Institution (CCI)Central California Women’s Facility (CCWF)Centinela State Prison (CEN)California Health Care Facility (CHCF)California Institution for Men (CIM)California Institution for Women (CIW)California Men’s Colony (CMC)California Medical Facility (CMF)California State Prison, Corcoran (COR)California Rehabilitation Center (CRC)Correctional Training Facility (CTF)Chuckawalla Valley State Prison (CVSP)Deuel Vocational Institution (DVI)Folsom State Prison (FSP)

INSTITUTION MENUSelect an institution below for more information:

High Desert State Prison (HDSP)Ironwood State Prison (ISP)Kern Valley State Prison (KVSP)California State Prison, Los Angeles County (LAC)Mule Creek State Prison (MCSP)North Kern State Prison (NKSP)Pelican Bay State Prison (PBSP)Pleasant Valley State Prison (PVSP)R. J. Donovan Correctional Facility (RJD)California State Prison, Sacramento (SAC)California Substance Abuse Treatment Facility (SATF)Sierra Conservation Center (SCC)California State Prison, Solano (SOL)San Quentin State Prison (SQ)Salinas Valley State Prison (SVSP)Valley State Prison (VSP)Wasco State Prison (WSP)

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HEALTHCARE SERVICES DASHBOARDStatewideSeptember 2019

Medical Services

Dental Services

Mental Health Services

Medical Backlog

Cancelled Due to Custody

Seen as Scheduled

Effective Communication Provided

Sign Language Interpreter (SLI) Provided

86%

96%

92%

64.7

1.1%

90%

96%

91%

SCHEDULING & ACCESS TO CARE

6 Mo. Trend SWACCESS

APPTS COMPLETED AS SCHEDULED

EFFECTIVE COMMUNICATION

MEDICATION MANAGEMENT

All Medications Received Timely (EHRS) 91%

Non-Formulary by Psychiatrists

Non-Formulary by Medical Providers

Central Fill Prescriptions

4.2%

5.8%

67%

EHRS INSTITUTIONS - Med Administration

FORMULARY MANAGEMENT

6 Mo. Trend SW

STAFFING

CONTINUITY OF CLINICIANS & SERVICES

6 Mo. TrendPrimary Care Provider (PCP)

Mental Health Primary Clinician

Psychiatrist

SW94%

79%

81%

6 Mo. TrendActual Vacancies

FTE Usage

Hires Completed Timely: Non-PCP (87/108

Hires Completed Timely: PCP (66 Days)

SW-

-

43%

13%

SW26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

6 Mo. TrendAdult Immunizations

Annual Influenza

Asthma Care

Colon Cancer Screening

Controlling High Blood Pressure (<140/90)

Diabetes Care

Diagnostic Monitoring

End Stage Liver Disease Care

Polypharmacy Medication Review

Therapeutic Anticoagulation

Utilization Specialty Services

Women's Care

POPULATION HEALTH MANAGEMENT

AVAILABILITY OF HEALTH INFORMATION

6 Mo. TrendAll Documents

Specialty Notes

Community Hospital Records

Scanning Accuracy

EHRS Timely Documentation

SW-

93%

98%

94%

94%

COMPLETE CARE MODEL INFRASTRUCTURE

6 Mo. TrendQM Program

Patient Safety Program

SW

-

Total Non Labor Cost $292 $301

GRIEVANCE PROCESSING

6 Mo. TrendTimely Grievances

SW98%

MAJOR COSTS PER INMATE PER MONTH

YTD 18/19Total Labor Cost $1,193

YTD 17/18$1,247

CARE MANAGEMENT

6 Mo. TrendAppropriate Placement High Risk Patients

High Risk Patient Care Plan

Timely Completion of Discharge FollowUp

30-Day Community Hospital Readmission

30-Day MHCB or PIP Readmission

Potentially Avoidable Hospitalizations*

EOP/MHCB Treatment Plan

Suicide Watch Discharge Plan

Quality of Suicide Risk Evaluation

SW79%

98%

-

25%

-

-

0%

-

OTHER TRENDS

6 Mo. TrendHospital Admissions*

Emergency Department Visits*

Specialty Care Referrals*

Prescriptions Per Inmate

Diagnostics Per Inmate

Grievances Received*

Prison Population Capacity

SW6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY

6 Mo. TrendAppointments per PCP

Appointments per PCRN

Encounters per Primary MH Clinician

Encounters per Psychiatrist

SW-

-

-

-

RESOURCE MANAGEMENT

6 Mo. TrendSpecialty On-Site/Telemedicine

Availability of Medical Equipment

Health Care Environment

SW53%

90%

-

Dashboard Version: 5.0 BetaReport run: 11/14/2019 3:12:14 PM

* Rate Per 1,000 Inmates Please direct questions or feedback to [email protected] Here for Monthly Release Notes

Main Menu

DASHBOARD STATEWIDE COMPARISONAll InstitutionsSeptember 2019

Scheduling & Access to Care SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Medical Services 86% 89% 95% 93% 88% 80% 81% 89% 82% 93% 88% 83% 89% 80% 89% 89% 86% 81% 94% 75% 95% 81% 89%

RN FTF Triage 1 Day 97% 95% 100% 99% 97% 98% 92% 99% 100% 99% 98% 96% 97% 99% 94% 100% 87% 99% 99% 99% 99% 98% 97%

PCP Urgent Referrals 1 Day 93% 100% 89% 100% 100% 29% 50% 96% 97% 100% 90% 100% 100% 95% 100% 95% - 91% 83% 95% 100% 97% 100%

PCP Routine Referrals 14 Days 90% 99% 99% 98% 99% 87% 83% 83% 100% 97% 82% 87% 96% 62% 99% 99% 88% 76% 98% 75% 95% 79% 96%

Episodic Care Follow-Up as Ordered 89% 99% 100% 95% 99% 87% 86% 71% 97% 98% 71% 87% 96% 68% 90% 100% 97% 77% 98% 74% 97% 75% 97%

Chronic Care as Ordered 89% 99% 100% 88% 100% 90% 85% 79% 100% 98% 76% 78% 94% 64% 96% 100% 96% 77% 100% 68% 97% 70% 97%

High Priority Specialty 14 Days 73% 94% 91% 86% 100% 67% 90% 95% 44% 87% 88% 67% 63% 100% 87% 70% 100% 82% 100% 82% 69% 83% 61%

Medium Priority Specialty 45 Days 80% 93% 80% 82% 73% 84% 92% 88% 74% 92% 81% 67% 89% 84% 86% 63% 65% 92% 79% 67% 81% 79% 83%

Routine Specialty 90 Days 87% 98% 96% 93% 96% 96% 90% 94% 86% 95% 91% 77% 93% 92% 96% 79% 85% 83% 93% 85% 97% 90% 87%

Return from HLOC 5 Days 90% 88% 100% 91% 97% 93% 89% 92% 88% 86% 96% 84% 91% 95% 90% 100% 97% 83% 97% 78% 100% 83% 90%

Laboratory Services as Ordered 95% 97% 100% 99% 90% 87% 98% 77% 96% 96% 97% 100% 93% 97% 100% 98% 97% 92% 97% 79% 99% 100% 98%

Transfers Seen Timely: Medium/Low Risk with Chronic Conditions

79% 92% 80% 93% 88% 75% 50% 82% 88% 81% 96% 69% 64% 63% 88% 94% 88% 55% 94% 60% 98% 72% 81%

Transfers Seen Timely: High Risk/Complex Care 67% 0% 100% 80% 0% 50% 33% 100% 79% 87% 80% 74% 90% 32% 36% 70% 33% 53% 89% 15% 100% 50% 76%

Radiology Services as Ordered 94% 98% 99% 99% 99% 97% 97% 97% 97% 91% 97% 99% 89% 90% 98% 89% 96% 97% 96% 97% 97% 75% 99%

RC Screening 7 Days 85% - - - - - 96% - 0% 90% - - - - - - - 72% - - - - -

Dental Services 96% 99% 95% 99% 93% 96% 96% 99% 97% 93% 99% 98% 99% 91% 94% 98% 92% 97% 99% 90% 90% 99% 95%

7362 Triage 3 or 10 Days 98% 100% 98% 98% 98% 97% 99% 100% 99% 96% 99% 99% 100% 98% 94% 97% 100% 100% 100% 96% 95% 96% 97%

Treatment within Timeframes 95% 100% 97% 99% 87% 96% 97% 98% 98% 95% 98% 97% 97% 95% 89% 98% 92% 98% 100% 91% 89% 100% 94%

RC Screening 60 Days 96% - - - - - 93% - - 96% - - - - - - - 97% - - - - -

Patient Requested Exam 90 Days 94% 100% 87% 99% 88% 93% 100% 100% 90% 97% 100% 100% 98% 79% 93% 100% 75% 95% 100% 89% 79% 100% 94%

Notice of Exam 96% 96% 99% 100% 100% 96% 93% 100% 100% 83% 99% 95% 99% 91% 100% 100% 99% 95% 96% 85% 98% 99% 95%

Mental Health Services 92% 99% 100% 99% 98% 65% 95% 99% 95% 94% 92% 96% 87% 92% 99% 98% 97% 95% 100% 85% 98% 82% 94%

Referral Timeframes 94% 99% 100% 98% 97% 96% 93% 98% 98% 97% 97% 97% 92% 91% 99% 97% 94% 97% 100% 91% 97% 70% 97%

EOP Structured Treatment 87% - - - - 0% 99% - 91% 86% 83% 95% 75% 96% - - - 91% - 67% - 85% 85%

RC Screening 7 Days - - - - - - - - - - - - - - - - - - - - - - -

Contact Timeframes 96% 100% - 100% 100% 99% 93% 100% 95% 98% 98% 97% 94% 91% 100% 100% 99% 98% 100% 97% 100% 92% 99%

Please direct questions or feedback to [email protected] run: 11/14/2019 3:11:02 PM

* Rate Per 1,000 Inmates

Return to Top Main Menu


Scheduling & Access to Care MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Medical Services 91% 76% 93% 96% 75% 90% 80% 84% 87% 83% 90% 91% 90%

RN FTF Triage 1 Day 98% 88% 99% 100% 98% 99% 98% 99% 92% 96% 100% 100% 99%

PCP Urgent Referrals 1 Day 95% 83% 78% 89% 98% 94% 83% 78% 86% 95% 94% 100% 95%

PCP Routine Referrals 14 Days 100% 85% 99% 98% 80% 96% 92% 98% 82% 92% 100% 93% 99%

Episodic Care Follow-Up as Ordered 98% 61% 100% 99% 74% 94% 91% 93% 84% 91% 98% 90% 95%

Chronic Care as Ordered 99% 65% 99% 99% 69% 93% 87% 93% 88% 86% 100% 87% 99%

High Priority Specialty 14 Days 71% 84% 80% 100% 50% 75% 53% 92% 80% 82% 68% 100% 89%

Medium Priority Specialty 45 Days 75% 93% 71% 85% 76% 78% 56% 76% 90% 70% 81% 95% 97%

Routine Specialty 90 Days 95% 94% 87% 98% 70% 94% 71% 92% 96% 60% 86% 97% 100%

Return from HLOC 5 Days 99% 91% 100% 92% 83% 83% 84% 86% 91% 85% 98% 97% 98%

Laboratory Services as Ordered 97% 99% 100% 98% 83% 99% 89% 95% 93% 96% 97% 96% 96%

Transfers Seen Timely: Medium/Low Risk with Chronic Conditions

78% 17% 98% 96% 67% 88% 65% 98% 78% 58% 56% 74% 38%

Transfers Seen Timely: High Risk/Complex Care 80% 23% 100% 100% 41% 74% 79% 0% 79% 68% 93% 57% 71%

Radiology Services as Ordered 93% 100% 99% 99% 93% 98% 89% 98% 88% 83% 96% 95% 93%

RC Screening 7 Days - 75% - - - - - - - 95% - - 96%

Dental Services 97% 82% 99% 100% 96% 97% 97% 100% 99% 92% 98% 99% 94%

7362 Triage 3 or 10 Days 98% 93% 99% 100% 97% 96% 98% 100% 100% 98% 97% 99% 96%

Treatment within Timeframes 98% 79% 100% 98% 97% 95% 98% 100% 95% 92% 99% 99% 94%

RC Screening 60 Days - 97% - - - - - - - 86% - - 100%

Patient Requested Exam 90 Days 94% 65% 99% 100% 98% 100% 96% 100% 100% 97% 100% 100% 91%

Notice of Exam 100% 75% 99% 100% 90% 99% 98% 99% 99% 85% 96% 98% 92%

Mental Health Services 95% 95% 99% 100% 90% 87% 90% 97% 99% 92% 90% 96% 97%

Referral Timeframes 95% 92% 100% 100% 97% 96% 89% 94% 98% 97% 91% 94% 96%

EOP Structured Treatment 92% 93% 97% 99% 81% 71% 89% - - 83% 89% 99% 96%

RC Screening 7 Days - - - - - - - - - - - - -

Contact Timeframes 98% 99% 100% 100% 93% 95% 92% 100% 100% 98% 89% 94% 99%





Scheduling & Access to Care SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Primary Clinician Contact Timeframes 98% 100% - 100% 100% 98% 91% 100% 99% 98% 98% 99% 91% 97% 100% 100% 98% 97% 100% 97% 100% 100% 100%

Psychiatrist Contact Timeframes 91% 100% - 100% - 99% 94% 100% 89% 99% 96% 94% 97% 79% 100% 99% 100% 100% 100% 95% 100% 78% 97%

IDTT Contact Timeframes 99% 100% - 100% 100% 99% 95% 100% 98% 98% 99% 99% 95% 96% 100% 100% 100% 97% 100% 97% 100% 100% 100%

Cancelled Due to Custody 1.1% 0.1% 0.0% 0.6% 0.5% 0.3% 0.4% 0.1% 0.5% 0.2% 0.4% 1.9% 1.4% 0.2% 0.1% 0.6% 0.0% 0.1% 0.2% 0.4% 0.2% 2.0% 2.2%

Medical Services 0.5% 0.0% 0.0% 1.3% 1.0% 0.3% 0.6% 0.0% 0.1% 0.1% 0.3% 0.6% 0.6% 0.1% 0.2% 0.0% 0.0% 0.1% 0.0% 0.3% 0.3% 0.2% 0.5%

Mental Health Services 1.6% 0.2% 0.0% 0.0% 0.0% 0.3% 0.2% 0.3% 0.9% 0.2% 0.5% 3.1% 2.1% 0.3% 0.0% 1.1% 0.0% 0.1% 0.3% 0.5% 0.0% 3.7% 3.9%

Dental Services - - - - - - - - - - - - - - - - - - - - - - -

Seen as Scheduled 90% 97% 98% 95% 96% 93% 90% 97% 88% 93% 92% 90% 84% 89% 93% 91% 93% 92% 95% 90% 91% 90% 90%



Dental Services - - - - - - - - - - - - - - - - - - - - - - -

Effective Communication Provided 96% 99% 99% 98% 97% 94% 95% 97% 97% 97% 98% 95% 95% 95% 98% 98% 98% 97% 98% 97% 97% 97% 99%



Dental Services 95% 98% 98% 95% 96% 84% 95% 91% 99% 96% 96% 88% 93% 97% 95% 95% 94% 93% 94% 96% 94% 96% 100%

Sign Language Interpreter (SLI) Provided 91% - - - - - 90% - 83% 93% - - 73% - - - - 100% - - - - 93%

Medical Backlog 64.7 12.6 1.3 17.5 46.0 19.8 110.5 75.4 50.6 104.4 94.2 110.9 101.1 50.5 12.4 51.3 91.0 151.8 12.4 143.3 33.3 32.6 28.5

Allied Health Backlog 1.0 0.0 0.0 0.0 0.5 0.0 4.2 0.0 0.0 9.9 0.6 0.0 1.5 1.5 1.2 0.4 0.4 0.4 0.0 0.0 1.1 0.0 0.0

Laboratory Backlog 6.4 1.5 0.0 2.0 37.2 1.6 2.1 8.4 4.2 7.7 0.6 1.6 32.9 1.2 0.0 0.8 1.5 35.5 1.2 25.8 1.1 3.1 3.5

LVN Backlog 4.2 2.8 0.0 2.3 0.0 1.6 3.5 5.6 0.4 2.9 9.9 3.1 10.2 2.4 0.6 0.4 0.4 8.9 0.0 21.2 6.5 1.4 5.1

PCP Backlog 22.5 4.4 0.4 2.9 0.0 12.1 47.1 56.1 0.7 10.1 29.2 78.2 13.2 25.7 2.4 0.2 41.8 52.1 0.6 52.6 1.1 11.7 8.9

Radiology Backlog 5.2 1.8 0.0 0.3 0.0 1.3 2.1 0.3 0.7 13.4 2.9 0.5 9.8 8.9 0.6 12.6 5.5 1.5 2.4 0.6 0.4 7.5 0.3

RN Backlog 2.8 0.8 0.4 1.1 0.0 0.5 9.6 0.0 0.7 6.4 8.2 2.6 5.3 1.8 0.9 0.0 15.4 10.4 0.9 0.9 0.4 2.8 1.0

Specialty Backlog 22.6 1.3 0.4 8.9 8.2 2.6 41.8 5.0 43.9 54.0 42.7 24.9 28.0 8.9 6.7 37.0 26.1 42.9 7.4 42.0 22.8 6.1 9.8

Population Health Management SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Adult Immunizations 26% 24% 22% 34% 36% 18% 28% 22% 31% 23% 33% 26% 31% 18% 28% 19% 19% 24% 18% 26% 21% 25% 28%





Scheduling & Access to Care MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Primary Clinician Contact Timeframes 99% 99% 100% 100% 98% 97% 98% 100% 100% 98% 97% 98% 99%

Psychiatrist Contact Timeframes 95% 99% 100% 100% 81% 88% 77% 100% 100% 98% 72% 84% 99%

IDTT Contact Timeframes 100% 99% 100% 100% 100% 99% 100% 100% 100% 98% 96% 99% 100%

Cancelled Due to Custody 0.6% 0.2% 0.2% 0.9% 3.8% 0.6% 0.4% 0.3% 0.7% 0.9% 1.5% 0.0% 0.6%

Medical Services 0.1% 0.4% 0.0% 0.1% 3.4% 0.6% 0.3% 0.4% 1.4% 0.6% 0.2% 0.0% 0.0%

Mental Health Services 1.0% 0.0% 0.3% 1.7% 4.2% 0.6% 0.5% 0.1% 0.0% 1.2% 2.7% 0.0% 1.1%

Dental Services - - - - - - - - - - - - -

Seen as Scheduled 91% 89% 90% 94% 85% 89% 89% 96% 90% 89% 86% 93% 96%



Dental Services - - - - - - - - - - - - -

Effective Communication Provided 97% 97% 97% 97% 95% 97% 95% 98% 94% 98% 95% 98% 99%



Dental Services 95% 96% 96% 95% 90% 96% 98% 98% 85% 96% 95% 97% 98%

Sign Language Interpreter (SLI) Provided - 100% - - 100% - 94% - - - - - -

Medical Backlog 21.1 124.3 8.4 5.0 230.7 16.8 111.1 15.8 149.1 69.9 37.3 17.8 27.4

Allied Health Backlog 2.0 1.1 0.0 0.0 0.2 0.0 3.3 0.0 0.9 0.2 2.0 0.0 0.2

Laboratory Backlog 0.7 0.4 0.0 1.9 8.1 2.8 9.2 5.8 6.1 6.4 2.0 3.5 7.1

LVN Backlog 0.2 15.3 1.5 0.3 11.1 0.0 10.3 1.0 2.8 4.6 0.3 2.1 5.6

PCP Backlog 5.0 101.6 0.8 0.9 97.0 6.5 13.4 1.9 50.8 18.2 1.0 4.9 4.8

Radiology Backlog 1.5 0.0 0.4 0.0 38.3 0.0 9.6 0.2 22.4 8.1 4.3 1.0 0.2

RN Backlog 1.0 4.5 1.5 0.6 5.4 0.5 1.6 0.2 3.7 7.6 2.9 0.7 2.8

Specialty Backlog 10.7 1.3 4.2 1.3 70.5 7.0 63.7 6.6 62.3 24.8 24.9 5.6 6.7

Population Health Management MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Adult Immunizations 29% 13% 30% 26% 35% 22% 14% 26% 29% 27% 32% 28% 12%






Tdap/Td 54% 57% 31% 58% 86% 37% 55% 63% 60% 45% 72% 56% 69% 54% 67% 36% 39% 72% 42% 64% 59% 38% 52%

Hepatitis B 19% 25% 10% 25% 32% 17% 11% 15% 26% 16% 17% 19% 26% 19% 19% 12% 20% 35% 20% 25% 27% 28% 18%

Pneumococcal 36% - - - 0% 17% 47% - 40% 45% 33% 33% 39% 10% 0% 44% 31% 0% 14% - 0% 46% 44%

Varicella 11% 11% 42% 24% 61% 16% 2% 8% 3% 3% 8% 21% 4% 4% 19% 2% 5% 11% 6% 12% 14% 5% 7%

Zoster 11% 2% 5% 28% 1% 3% 26% 3% 28% 8% 32% 2% 16% 5% 34% 3% 2% 0% 7% 3% 4% 7% 21%

Annual Influenza 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%

Asthma Care 90% 100% 98% 94% 100% 95% 93% 96% 90% 94% 93% 96% 88% 87% 98% 92% 99% 94% 96% 91% 97% 93% 88%

Asthma SABA Utilization 93% 99% 99% 98% 100% 97% 92% 98% 90% 96% 94% 98% 92% 92% 97% 98% 99% 94% 98% 95% 98% 98% 98%

Persistent Asthma ICS Treatment 87% 100% 96% 89% 100% 92% 95% 94% 90% 92% 91% 94% 84% 82% 100% 87% 98% 95% 94% 87% 96% 87% 79%

Colon Cancer Screening 81% 81% 81% 82% 96% 77% 82% 86% 83% 82% 81% 82% 82% 68% 82% 90% 85% 82% 84% 77% 87% 81% 82%

Controlling High Blood Pressure (<140/90) 90% 90% 92% 89% 92% 82% 95% 88% 91% 97% 88% 93% 86% 78% 92% 95% 98% 91% 94% 76% 96% 85% 87%

Diabetes Care 89% 97% 93% 86% 98% 85% 89% 89% 90% 95% 86% 89% 86% 86% 90% 88% 94% 95% 86% 84% 92% 80% 86%

A1C <8% 79% 98% 85% 64% 95% 70% 84% 84% 83% 91% 84% 76% 77% 82% 83% 80% 85% 94% 78% 80% 85% 66% 74%

Blood Pressure <140/90 mm Hg 88% 97% 98% 85% 95% 80% 90% 86% 84% 94% 85% 92% 84% 81% 94% 92% 96% 97% 88% 84% 95% 83% 87%

Screened or Treated Nephropathy 97% 100% 98% 100% 100% 98% 100% 93% 97% 99% 95% 97% 96% 91% 97% 97% 99% 94% 90% 96% 100% 89% 94%

Statin 92% 95% 92% 96% 100% 92% 85% 94% 97% 97% 81% 93% 87% 90% 88% 83% 95% 96% 87% 78% 87% 81% 89%

Diagnostic Monitoring 90% 99% 100% 100% 100% 91% 91% 100% 89% 88% 91% 91% 89% 87% 99% 95% 100% 95% 98% 82% 100% 90% 88%

QT Prolongation EKG 12 Months 91% 100% - - - 96% 78% - 93% 88% 80% 94% 87% 81% 100% 100% - 100% 92% 85% - 90% 99%

Antipsychotics 89% 97% 100% 100% 100% 81% 86% 100% 89% 93% 89% 88% 91% 79% 98% 83% 100% 87% 100% 70% 100% 82% 94%

Lipid Monitoring 78% 95% - 100% - 70% 73% - 78% 78% 71% 81% 81% 57% 94% 83% - 84% 100% 56% - 66% 83%

Blood Sugar 88% 91% - 100% - 77% 88% - 92% 89% 84% 88% 93% 81% 98% 90% - 85% 100% 70% - 82% 92%

EKG 64% 100% - - - 50% 57% - 67% 100% 100% 33% 67% 0% 100% 0% - 75% 100% 0% - 67% 100%

AIMS 88% 100% - 100% - 82% 72% - 80% 93% 87% 98% 90% 92% 100% 90% - 70% 100% 69% 100% 78% 93%

Med Consent 96% 100% - 100% - 92% 99% 100% 95% 97% 84% 98% 99% 97% 100% 100% - 94% 100% 87% 100% 91% 95%

CBC with Platelets 84% 90% - 100% - 75% 85% - 86% 84% 78% 87% 89% 76% 93% 86% - 81% 100% 63% - 66% 89%

CMP 84% 90% - 100% - 73% 81% - 87% 87% 74% 87% 89% 70% 95% 83% - 82% 100% 63% - 75% 89%






Tdap/Td 68% 31% 76% 50% 83% 54% 39% 44% 61% 54% 58% 50% 20%

Hepatitis B 18% 14% 32% 26% 23% 25% 15% 14% 24% 14% 26% 15% 9%

Pneumococcal 33% 0% 21% - 45% 18% 8% 50% 30% 31% 64% 53% -

Varicella 6% 16% 14% 28% 5% 4% 5% 18% 15% 21% 5% 5% 18%

Zoster 22% 3% 5% 1% 21% 6% 4% 2% 16% 15% 5% 19% 2%

Annual Influenza 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%

Asthma Care 93% 92% 98% 97% 94% 90% 93% 97% 97% 88% 95% 98% 87%

Asthma SABA Utilization 93% 95% 100% 97% 93% 97% 96% 100% 97% 94% 97% 100% 96%

Persistent Asthma ICS Treatment 92% 89% 95% 96% 95% 84% 89% 95% 97% 82% 93% 97% 79%

Colon Cancer Screening 86% 80% 85% 77% 79% 72% 70% 79% 83% 80% 73% 89% 81%

Controlling High Blood Pressure (<140/90) 89% 93% 88% 94% 91% 90% 93% 90% 91% 81% 95% 95% 84%

Diabetes Care 88% 90% 90% 100% 90% 86% 89% 92% 91% 83% 88% 94% 89%

A1C <8% 76% 88% 80% 100% 81% 82% 73% 82% 76% 73% 73% 87% 82%

Blood Pressure <140/90 mm Hg 84% 92% 87% 100% 85% 80% 87% 100% 94% 81% 89% 94% 88%

Screened or Treated Nephropathy 97% 96% 100% 100% 97% 96% 99% 98% 99% 91% 97% 100% 94%

Statin 94% 83% 93% 100% 96% 86% 96% 88% 94% 89% 94% 96% 93%

Diagnostic Monitoring 89% 95% 96% 97% 93% 92% 84% 96% 90% 97% 90% 95% 93%

QT Prolongation EKG 12 Months 84% 100% 86% 100% 89% 95% 93% 86% 89% 98% 98% 99% 100%

Antipsychotics 89% 94% 98% 86% 87% 80% 76% 100% 94% 92% 96% 91% 88%

Lipid Monitoring 75% 90% 100% 75% 72% 53% 55% 100% 82% 86% 87% 86% 82%

Blood Sugar 93% 94% 100% 100% 88% 80% 75% 100% 94% 90% 95% 86% 85%

EKG 70% 75% 100% - 67% 33% 0% - 100% 75% 100% - 50%

AIMS 76% 97% 80% 75% 85% 83% 88% 100% 95% 94% 92% 82% 87%

Med Consent 92% 99% 100% 100% 92% 94% 92% 100% 100% 96% 98% 93% 96%

CBC with Platelets 87% 92% 100% 50% 79% 72% 62% 100% 88% 89% 92% 84% 83%

CMP 86% 94% 100% 75% 81% 74% 64% 100% 87% 89% 93% 83% 84%






Thyroid Monitoring 100% - - - - - 100% - 100% - 100% 100% 100% 100% - - - - - - - - -

Blood Pressure 99% 100% - - - 99% 99% - 99% 100% 99% 100% 99% 100% 100% 100% - 100% 100% 98% - 99% 99%

Height 98% 100% 100% 100% 100% 99% 100% - 97% 100% 99% 98% 97% 98% 100% 99% 100% 100% 100% 98% 100% 99% 100%

Weight 98% 100% 100% 100% - 96% 98% - 99% 99% 99% 100% 99% 98% 98% 98% - 99% 100% 95% - 99% 99%

Clozapine 96% - - - - - 100% - 91% - 100% - 97% 95% - - - - - - - - -

Blood Sugar 100% - - - - - 100% - 100% - 100% - 100% 100% - - - - - - - - -

Lipid Monitoring 94% - - - - - 100% - 100% - - - 88% 75% - - - - - - - - -

CBC 100% - - - - - 100% - 100% - 100% - 100% 100% - - - - - - - - -

CMP 97% - - - - - 100% - 100% - - - 100% 100% - - - - - - - - -

EKG 82% - - - - - 100% - 100% - 100% - 80% 75% - - - - - - - - -

AIMS 88% - - - - - 100% - 50% - 100% - 100% 100% - - - - - - - - -

Thyroid Monitoring 100% - - - - - - - 100% - - - - - - - - - - - - - -

Med Consent 95% - - - - - - - 50% - - - 100% 100% - - - - - - - - -

Blood Pressure 100% - - - - - 100% - 100% - 100% - 100% 100% - - - - - - - - -

Height 99% - - - - - 100% - 100% - 100% - 100% 100% - - - - - - - - -

Weight 100% - - - - - 100% - 100% - 100% - 100% 100% - - - - - - - - -

Mood Stabilizers 85% 97% - - - 87% 90% 100% 73% 76% 88% 83% 87% 82% 99% 97% - 94% 100% 76% 100% 91% 62%

Carbamazepine 82% - - - - 100% 100% - 63% 75% 83% - 88% 75% 100% - - - - 88% - 100% -

Carbamazepine Level 58% - - - - 100% - - 50% 0% 67% - 50% 0% 100% - - - - 50% - 100% -

CBC 83% - - - - 100% - - 50% 100% 67% - 100% 100% 100% - - - - 100% - 100% -

CMP 88% - - - - 100% - - 50% 100% 100% - 100% 100% 100% - - - - 100% - 100% -

Med Consent 100% - - - - - - - 100% 100% 100% - 100% 100% - - - - - 100% - 100% -

Depakote 86% 92% - - - 87% 89% 100% 82% 89% 93% 83% 85% 76% 100% 100% - 100% 100% 100% 100% 83% 82%

Depakote Level 74% 90% - - - 80% 83% - 68% 75% 71% 67% 74% 54% 100% 100% - 100% 100% 100% - 67% 69%

CBC with Platelets 88% 89% - - - 86% 92% 100% 82% 93% 100% 80% 88% 89% 100% 100% - 100% 100% 100% - 82% 75%

CMP 87% 91% - - - 83% 92% 100% 84% 100% 100% 83% 83% 76% 100% 100% - 100% 100% 100% - 82% 83%






Thyroid Monitoring 100% 100% - - 100% 100% 100% - - 100% 100% 100% 100%

Blood Pressure 99% 99% 100% 100% 98% 99% 99% 100% 100% 99% 100% 100% 99%

Height 98% 97% 100% 100% 98% 98% 98% 100% 100% 98% 98% 100% 99%

Weight 99% 98% 100% 100% 95% 99% 98% 100% 100% 98% 100% 100% 98%

Clozapine 93% 95% - - 100% 100% - - - 100% 100% 100% -

Blood Sugar 100% 100% - - - 100% - - - 100% 100% 100% -

Lipid Monitoring 100% 100% - - 100% 100% - - - - - 100% -

CBC 100% 100% - - - 100% - - - 100% 100% 100% -

CMP 83% 100% - - - 100% - - - - 100% 100% -

EKG 80% 50% - - - 100% - - - - - - -

AIMS 67% 100% - - 100% 100% - - - 100% - 100% -

Thyroid Monitoring 100% 100% - - - - - - - - 100% - -

Med Consent 100% 100% - - - - - - - 100% - - -

Blood Pressure 100% 100% - - - 100% - - - 100% 100% 100% -

Height 97% 100% - - 100% 100% - - - 100% 100% 100% -

Weight 100% 100% - - - 100% - - - 100% 100% 100% -

Mood Stabilizers 84% 90% 100% 100% 94% 88% 71% 100% 75% 99% 83% 94% 89%

Carbamazepine 100% - - - 100% - 25% - 100% 100% 67% 100% -

Carbamazepine Level 100% - - - - - 0% - 100% - 0% - -

CBC 100% - - - - - 0% - - 100% 100% - -

CMP 100% - - - 100% - 0% - - - 100% - -

Med Consent - - - - - - 100% - - 100% - 100% -

Depakote 82% 96% 100% 100% 88% 77% 81% 100% 100% 94% 80% 91% 89%

Depakote Level 66% 90% 100% - 71% 59% 68% 100% 100% 100% 56% 75% 80%

CBC with Platelets 85% 97% 100% - 86% 81% 81% 100% 100% 95% 85% 100% 88%

CMP 84% 97% 100% - 93% 68% 78% 100% 100% 94% 87% 89% 88%






Med Consent 96% 100% - - - 100% 89% - 96% 88% 100% 100% 96% 86% 100% 100% - 100% - 100% 100% 100% 100%

Lithium 83% 100% - - - 62% 84% - 79% 73% 74% 67% 77% 78% 97% 90% - 88% 100% 42% - 100% 44%

Lithium Level 80% 100% - - - 75% 55% - 86% 67% 82% 80% 72% 60% 86% 100% - 100% 100% 50% - 100% 0%

Thyroid Monitoring 83% 100% - - - 60% 100% - 88% 100% 75% 80% 73% 75% 100% 100% - 100% - 25% - - 50%

Creatinine & BUN 84% 100% - - - 75% 80% - 91% 100% 72% 89% 81% 90% 100% 100% - 75% 100% 33% - - 71%

EKG 71% 100% - - - 0% - - 43% 0% 50% 0% 57% 67% 100% 50% - 100% - 0% - - 0%

Med Consent 95% 100% - - - 100% 100% - 85% 100% 91% 86% 100% 100% 100% 100% - 67% - 100% - 100% 100%

Lamotrigine - Med Consent 88% 100% - - - 100% 89% - 67% 67% 100% 100% 100% 100% - 100% - - - - - 80% 60%

Antidepressants 92% 100% - 100% 100% 98% 98% 100% 97% 97% 96% 100% 84% 97% 100% 99% 100% 99% 99% 96% 100% 96% 99%

EKG (Tricyclics) 75% - - - - - 100% - 100% - - - 40% - - - - 100% - - - 100% -

Med Consent 94% 100% - 100% 100% 95% 92% 100% 89% 90% 88% 99% 98% 92% 100% 99% 100% 96% 97% 88% 100% 90% 96%

Thyroid Monitoring 98% - - - - 100% 100% - 100% 100% 100% 100% 100% 100% - - - - 100% 100% - - 100%

Venla Blood Pressure 99% 100% - - - 100% 98% - 100% 100% 100% 100% 100% 99% 100% 100% - 100% 100% 100% - 99% 100%

End Stage Liver Disease Care 91% 100% 100% 86% 100% 84% 84% 96% 92% 91% 95% 92% 90% 90% 83% 91% 95% 91% 98% 77% 97% 90% 93%

EGD for Esophageal Varices 82% 100% 100% 67% 100% 67% 67% 93% 81% 82% 94% 83% 78% 83% 50% 90% 85% 83% 93% 62% 92% 78% 83%

HCC Screening 95% 100% - 100% 100% 93% 96% 100% 98% 91% 100% 97% 100% 91% 100% 91% 100% 100% 100% 82% 100% 96% 95%

NSAID 96% 100% 100% 92% 100% 94% 90% 96% 96% 99% 91% 96% 92% 96% 100% 94% 100% 89% 100% 89% 100% 97% 99%

Polypharmacy Medication Review 96% 100% 100% 100% 100% 95% 89% 92% 95% 99% 99% 93% 99% 90% 100% 99% 100% 100% 100% 85% 89% 96% 97%

Therapeutic Anticoagulation 87% - - - - 100% 100% - 85% 95% 75% 86% 97% - - 50% - - 100% 50% - 100% 81%

Utilization Specialty Services 89% 96% 98% 72% 80% 94% 75% 100% 81% 93% 99% 86% 87% 67% 99% 96% 93% 100% 100% 89% 81% 83% 86%

Women's Care 81% - - - - - 79% - - - 84% - - - - - - - 89% - - - -

Breast Cancer Screening 83% - - - - - 80% - - - 88% - - - - - - - 93% - - - -

Cervical Cancer Screening 78% - - - - - 78% - - - 80% - - - - - - - 84% - - - -

Care Management SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Appropriate Placement High Risk Patients 79% - - - - - - - - - - - - - - - - - - - - - -







Med Consent 94% 100% 100% 100% 100% 100% 95% - 100% 88% 91% 100% 100%

Lithium 87% 84% 100% 100% 90% 88% 77% 100% 100% 100% 87% 85% 89%

Lithium Level 71% 75% 100% 100% 88% 80% 80% - - 100% 81% 83% 88%

Thyroid Monitoring 86% 67% 100% 100% 100% 80% 50% - 100% 100% 93% 75% 100%

Creatinine & BUN 91% 80% 100% 100% 83% 80% 71% - 100% 100% 95% 89% 57%

EKG 100% 100% 100% - 80% 100% 83% - - 100% 67% 100% 100%

Med Consent 86% 100% 100% - 100% 100% 100% 100% - 100% 100% 80% 100%

Lamotrigine - Med Consent 67% - - - 100% 100% 100% 100% 0% 100% 100% 100% -

Antidepressants 97% 95% 100% 100% 97% 96% 97% 100% 100% 94% 73% 93% 96%

EKG (Tricyclics) 100% - - - 100% 100% 100% - - 100% 0% - -

Med Consent 90% 99% 100% 100% 89% 87% 91% 100% 100% 95% 92% 97% 95%

Thyroid Monitoring 100% - - - 100% 100% 100% 100% 100% 80% 100% 83% -

Venla Blood Pressure 99% 91% 100% 100% 99% 99% 99% 100% 100% 100% 99% 100% 98%

End Stage Liver Disease Care 93% 100% 97% 100% 87% 88% 93% 95% 92% 88% 88% 97% 96%

EGD for Esophageal Varices 88% - 92% - 77% 73% 83% 85% 81% 81% 75% 93% 100%

HCC Screening 95% - 100% - 89% 96% 100% 100% 95% 92% 94% 100% 100%

NSAID 94% 100% 100% 100% 94% 96% 95% 100% 99% 90% 94% 99% 89%

Polypharmacy Medication Review 97% 93% 94% 100% 95% 99% 96% 100% 100% 100% 98% 98% 100%

Therapeutic Anticoagulation 78% - - - 93% 86% 67% 50% 93% 82% 83% 88% -

Utilization Specialty Services 99% 86% 95% 94% 95% 69% 98% 90% 87% 83% 100% 97% 97%

Women's Care - - - - - - - - - - - - -

Breast Cancer Screening - - - - - - - - - - - - -

Cervical Cancer Screening - - - - - - - - - - - - -

Care Management MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Appropriate Placement High Risk Patients - - - - - - - - - - - - -






Care Management SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Timely Completion of Discharge Follow-Ups 98% 97% - 100% 100% 100% 97% - 98% 99% 97% 99% 97% 100% 94% 100% 100% 94% 100% 100% 100% 96% 99%

30-Day Community Hospital Readmission - - - - - - - - - - - - - - - - - - - - - - -

30-Day MHCB or PIP Readmission 25% - - - - - 33% - 25% 21% 25% 20% 22% 28% - - - 0% - 33% - 21% 29%

Potentially Avoidable Hospitalizations* - - - - - - - - - - - - - - - - - - - - - - -

EOP/MHCB Treatment Plan - - - - - - - - - - - - - - - - - - - - - - -

Suicide Watch Discharge Plan 0% - - - - - - - - - - - - - - - - - - 0% - - -

Quality of Suicide Risk Evaluation - - - - - - - - - - - - - - - - - - - - - - -

Continuity of Clinicians & Services SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Primary Care Provider (PCP) 94% 97% 96% 93% 93% 94% 98% 94% 89% 96% 91% 97% 96% 96% 96% 93% 97% 96% 99% 95% 100% 91% 96%

Mental Health Primary Clinician 79% - - - - - 52% - 73% - 89% 83% 82% 73% - - - - - - - 79% 77%

Psychiatrist 81% - - - - - 82% - 93% - 82% 85% 91% 84% - - - - - - - 93% 58%

Medication Management SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

All Medications Received Timely (EHRS) 91% 98% 97% 95% 97% 95% 87% 97% 92% 96% 89% 95% 89% 81% 99% 97% 99% 95% 97% 83% 96% 80% 83%

By Transfer Type

Inter-System 87% 93% 81% 90% 91% 92% 86% 96% 85% 92% 87% 88% 87% 87% 95% 93% 92% 88% 84% 85% 86% 78% 84%

Intra-Institution 85% 98% 82% 94% 97% 95% 87% 98% 78% 93% 86% 90% 81% 77% 96% 92% 100% 91% 84% 83% 100% 80% 84%

Stable Housing 91% 98% 97% 95% 98% 95% 87% 97% 92% 97% 89% 96% 89% 80% 99% 97% 99% 96% 97% 83% 96% 80% 83%

By Administration Type

KOP 90% 98% 89% 92% 95% 93% 92% 93% 89% 93% 78% 95% 80% 80% 99% 96% 97% 96% 88% 83% 91% 88% 91%

NA/DOT 91% 98% 98% 96% 98% 95% 87% 97% 92% 97% 89% 95% 89% 81% 99% 97% 99% 95% 98% 83% 97% 79% 82%

By Prescription Type

New 88% 96% 96% 96% 94% 93% 85% 97% 87% 93% 85% 91% 84% 84% 97% 93% 96% 95% 94% 85% 95% 79% 82%

Refill/Renewal 91% 98% 97% 96% 98% 96% 87% 97% 93% 97% 89% 96% 90% 80% 99% 97% 99% 96% 97% 83% 97% 80% 83%

By Medication Type

Significant Medications 91% 98% 98% 96% 98% 96% 87% 97% 93% 97% 89% 96% 91% 81% 99% 97% 99% 96% 98% 83% 97% 80% 83%

Other Medications 84% 89% 83% 87% 91% 85% 80% 91% 88% 87% 83% 83% 80% 74% 98% 91% 89% 90% 81% 79% 86% 72% 80%





Care Management MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Timely Completion of Discharge Follow-Ups 98% 94% 100% 100% 99% 95% 96% 75% 100% 96% 98% 99% 98%

30-Day Community Hospital Readmission - - - - - - - - - - - - -

30-Day MHCB or PIP Readmission 31% 33% 25% - 16% 33% 29% - 53% 33% 7% 0% 25%

Potentially Avoidable Hospitalizations* - - - - - - - - - - - - -

EOP/MHCB Treatment Plan - - - - - - - - - - - - -

Suicide Watch Discharge Plan - - - - - - - - - - - - -

Quality of Suicide Risk Evaluation - - - - - - - - - - - - -

Continuity of Clinicians & Services MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Primary Care Provider (PCP) 93% 95% 96% 93% 92% 94% 94% 93% 94% 93% 89% 94% 100%

Mental Health Primary Clinician 77% - - - 80% 82% 80% - - 84% 71% 84% -

Psychiatrist 74% - - - 77% 85% 77% - - 90% 79% 78% -

Medication Management MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

All Medications Received Timely (EHRS) 87% 92% 96% 96% 87% 87% 93% 99% 96% 96% 87% 97% 92%

By Transfer Type

Inter-System 80% 91% 89% 88% 81% 87% 91% 97% 90% 93% 86% 93% 89%

Intra-Institution 83% 90% 90% 88% 84% 84% 84% 97% 97% 90% 80% 97% 91%

Stable Housing 87% 92% 96% 96% 87% 87% 93% 99% 96% 96% 87% 97% 92%


KOP 90% 91% 90% 95% 87% 87% 89% 98% 84% 91% 89% 96% 96%

NA/DOT 87% 92% 96% 96% 87% 87% 93% 99% 98% 97% 87% 97% 92%


New 84% 90% 93% 96% 83% 87% 88% 98% 94% 95% 84% 94% 92%

Refill/Renewal 87% 93% 96% 96% 87% 87% 93% 99% 97% 97% 88% 97% 92%

By Medication Type

Significant Medications 87% 92% 96% 96% 87% 88% 93% 99% 97% 97% 88% 97% 92%

Other Medications 81% 87% 80% 90% 81% 77% 81% 96% 70% 88% 79% 92% 88%






By Provider Type

Dental: Dental Stock 99% 97% 99% 100% 98% 100% 99% 0% - 97% - 100% - 96% 100% 99% - - 0% 100% 100% - 99%

Dental: Non Dental Stock 90% 95% 100% 100% 83% 100% 83% 98% 91% 72% 79% 83% 92% 66% 97% 93% 100% 95% 96% 94% 92% 86% 89%

Medical 90% 98% 97% 95% 98% 94% 88% 97% 92% 96% 89% 94% 87% 82% 99% 97% 99% 95% 96% 85% 96% 83% 82%

Psychiatry 91% 98% - 94% 100% 96% 86% 94% 93% 96% 89% 97% 92% 79% 99% 97% 98% 96% 99% 81% 100% 76% 84%

Medications Refused 4% 1% 1% 2% 1% 3% 4% 1% 5% 2% 1% 4% 5% 17% 1% 2% 0% 3% 2% 2% 2% 5% 5%

By Transfer Type

Inter-System- Refused 7% 6% 7% 4% 3% 5% 3% 0% 10% 3% 4% 10% 7% 11% 4% 3% 0% 7% 7% 2% 5% 9% 6%

Intra-Institution- Refused 9% 2% 18% 1% 1% 3% 4% 1% 11% 3% 4% 9% 9% 18% 1% 3% 0% 7% 13% 7% 0% 11% 8%

Stable Housing- Refused 4% 1% 1% 2% 1% 3% 5% 1% 5% 2% 1% 3% 5% 17% 1% 2% 0% 3% 1% 2% 2% 4% 5%


KOP- Refused 2% 0% 1% 1% 1% 1% 1% 0% 7% 0% 1% 1% 2% 4% 1% 1% 0% 2% 0% 1% 2% 1% 3%

NA/DOT- Refused 4% 2% 1% 3% 1% 3% 5% 1% 5% 2% 1% 4% 5% 17% 1% 2% 0% 4% 2% 2% 2% 5% 5%


New- Refused 6% 3% 2% 2% 2% 4% 5% 1% 8% 3% 3% 8% 8% 12% 2% 4% 1% 3% 4% 3% 2% 5% 5%

Refill/Renewal- Refused 4% 1% 1% 3% 1% 3% 4% 1% 5% 1% 1% 3% 4% 17% 1% 2% 0% 3% 1% 2% 2% 5% 5%

By Medication Type

Significant Medications- Refused 4% 1% 1% 3% 1% 3% 4% 1% 5% 2% 1% 3% 4% 17% 1% 2% 0% 3% 2% 2% 2% 5% 5%

Other Medications- Refused 8% 1% 3% 2% 2% 3% 6% 1% 9% 2% 3% 10% 11% 18% 0% 2% 2% 3% 3% 3% 2% 8% 9%

By Provider Type

Dental: Dental Stock- Refused 0% 0% 0% 0% 0% 0% 0% 0% - 0% - 0% - 1% 0% 0% - - 0% 0% 0% - 0%

Dental: Non Dental Stock- Refused 4% 0% 0% 0% 0% 0% 3% 0% 3% 0% 1% 10% 1% 25% 0% 0% 0% 0% 0% 1% 2% 0% 0%

Medical- Refused 4% 1% 1% 3% 1% 3% 4% 1% 5% 2% 1% 4% 5% 15% 1% 2% 0% 3% 2% 2% 2% 4% 6%

Psychiatry- Refused 4% 2% - 3% 0% 2% 5% 3% 5% 2% 1% 3% 5% 19% 1% 2% 2% 3% 1% 2% 0% 5% 4%

Non-Formulary by Medical Providers 5.8% 3.0% 3.5% 4.9% 2.6% 5.6% 5.3% 5.9% 7.2% 6.3% 7.1% 6.8% 9.8% 6.8% 3.0% 4.7% 4.0% 4.9% 3.6% 8.3% 5.0% 5.4% 7.3%

Non-Formulary by Psychiatrists 4.2% 1.0% - 0.0% 0.0% 2.2% 5.9% 0.0% 7.2% 1.5% 7.3% 2.9% 6.3% 3.1% 2.5% 0.6% 0.0% 5.0% 0.8% 2.9% 0.0% 2.4% 2.0%






By Provider Type

Dental: Dental Stock 100% - 100% 99% 100% 100% 98% 100% - 100% 100% - -

Dental: Non Dental Stock 91% 88% 100% 100% 84% 95% 95% 100% 96% 82% 88% 89% 96%

Medical 86% 92% 96% 96% 87% 84% 91% 98% 96% 95% 84% 97% 91%

Psychiatry 88% 92% 94% 95% 86% 90% 94% 99% 98% 98% 90% 98% 93%

Medications Refused 2% 5% 3% 2% 3% 11% 3% 1% 1% 2% 5% 2% 6%

By Transfer Type

Inter-System- Refused 6% 5% 9% 8% 6% 11% 5% 0% 6% 4% 6% 5% 8%

Intra-Institution- Refused 8% 5% 7% 10% 7% 14% 8% 0% 1% 7% 10% 1% 6%

Stable Housing- Refused 2% 5% 3% 2% 2% 11% 3% 1% 1% 2% 5% 2% 6%


KOP- Refused 2% 2% 1% 1% 2% 6% 1% 1% 1% 1% 5% 0% 1%

NA/DOT- Refused 2% 5% 4% 2% 3% 11% 4% 1% 1% 2% 5% 2% 6%


New- Refused 4% 6% 6% 1% 4% 10% 6% 1% 1% 3% 7% 4% 6%

Refill/Renewal- Refused 2% 5% 3% 2% 2% 11% 3% 1% 1% 2% 4% 2% 6%

By Medication Type

Significant Medications- Refused 2% 5% 3% 2% 2% 10% 3% 1% 1% 2% 4% 2% 6%

Other Medications- Refused 4% 7% 6% 3% 5% 19% 6% 1% 1% 4% 11% 5% 7%

By Provider Type

Dental: Dental Stock- Refused 0% - 0% 0% 0% 0% 0% 0% - 0% 0% - -

Dental: Non Dental Stock- Refused 7% 8% 0% 0% 0% 4% 4% 0% 0% 8% 6% 5% 2%

Medical- Refused 2% 5% 2% 1% 3% 14% 4% 1% 1% 2% 6% 2% 7%

Psychiatry- Refused 3% 6% 6% 2% 2% 9% 3% 1% 1% 2% 4% 2% 6%

Non-Formulary by Medical Providers 4.4% 5.0% 6.7% 5.3% 8.9% 6.3% 3.9% 3.4% 4.2% 8.1% 3.2% 2.4% 3.4%

Non-Formulary by Psychiatrists 2.6% 1.2% 0.7% 2.9% 4.8% 5.3% 4.7% 0.8% 2.6% 12.4% 3.9% 1.8% 4.4%






Central Fill Prescriptions 67% 81% 57% 66% 72% 57% 57% 73% 81% 83% 65% 84% 73% 60% 71% 75% 81% 38% 72% 66% 66% 57% 66%

Availability of Health Information SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

All Documents - - - - - - - - - - - - - - - - - - - - - - -

Medical Documents - - - - - - - - - - - - - - - - - - - - - - -

Dental Documents - - - - - - - - - - - - - - - - - - - - - - -

Mental Health Documents - - - - - - - - - - - - - - - - - - - - - - -

CDCR Inpatient Documents - - - - - - - - - - - - - - - - - - - - - - -

Other Documents - - - - - - - - - - - - - - - - - - - - - - -

Specialty Notes 93% 91% 93% 91% 96% 84% 88% 93% 98% 95% 95% 93% 94% 90% 94% 93% 95% 95% 93% 94% 98% 93% 94%

Community Hospital Records 98% 100% 100% 100% 100% 100% 100% 100% 100% 95% 100% 100% 97% 95% 100% 84% 100% 100% 100% 100% 100% 100% 96%

Scanning Accuracy 94% 97% 97% 99% 97% 95% 78% 98% 95% 96% 98% 100% 96% 85% 99% 98% 96% 94% 99% 95% 96% 88% 99%

EHRS Timely Documentation 94% 97% 96% 98% 97% 91% 90% 98% 95% 93% 92% 93% 90% 92% 95% 99% 97% 89% 97% 97% 97% 95% 97%

PCP Documentation 96% 97% 97% 93% 98% 97% 99% 95% 90% 97% 96% 98% 88% 92% 96% 99% 99% 95% 98% 98% 90% 97% 95%

PC RN Documentation 95% 96% 92% 99% 98% 86% 89% 99% 99% 94% 97% 97% 94% 96% 96% 98% 93% 95% 96% 98% 99% 83% 98%

LVN Documentation 92% 97% 97% 97% 95% 86% 77% 97% 100% 83% 92% 75% 87% 81% 92% 99% 97% 67% 93% 94% 99% 98% 97%

MH PC Documentation 93% 94% 100% 100% 99% 99% 90% 99% 95% 93% 94% 94% 85% 94% 94% 99% 95% 94% 98% 97% 99% 99% 97%

MH Psy Documentation 96% 100% - 100% - 86% 98% 100% 89% 95% 81% 99% 96% 95% 99% 99% 100% 94% 100% 98% 100% 99% 97%

Grievance Processing SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Timely Grievances 98% 100% 100% 100% 100% 100% 100% 100% 97% 99% 100% 100% 99% 99% 100% 100% 100% 100% 100% 100% 100% 100% 98%

Resource Management SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Specialty On-Site/Telemedicine 53% 39% 61% 56% 46% 53% 38% 62% 69% 50% 53% 42% 46% 57% 70% 53% 69% 35% 36% 65% 51% 41% 45%

Availability of Medical Equipment 90% 100% 97% 78% 73% 85% 92% 88% 100% 99% 85% 82% 90% 100% 66% 91% 82% 96% 98% 85% 97% 94% 97%

Same Day 90% 100% 96% 83% 100% 94% 92% 73% 100% 96% 75% 60% 77% 98% 96% 89% 81% 100% 100% 91% 100% 94% 100%

Expedited 5 Calendar Days 84% - 100% 67% 0% 75% 96% 92% 100% 100% 88% 86% 94% 100% 0% 90% 50% 97% 92% 69% - 81% 100%

High Priority 14 Calendar Days 88% 100% 100% 67% 100% 75% 100% 89% 100% 100% 76% 86% 92% 100% 83% 87% 100% 93% 100% 85% - 100% 95%

Routine 90 Calendar Days 96% 100% 93% 94% 94% 96% 80% 99% 100% 99% 100% 96% 97% 100% 86% 99% 97% 95% 100% 93% 93% 100% 94%






Central Fill Prescriptions 79% 44% 79% 70% 69% 49% 69% 74% 71% 52% 70% 75% 43%

Availability of Health Information MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

All Documents - - - - - - - - - - - - -

Medical Documents - - - - - - - - - - - - -

Dental Documents - - - - - - - - - - - - -

Mental Health Documents - - - - - - - - - - - - -

CDCR Inpatient Documents - - - - - - - - - - - - -

Other Documents - - - - - - - - - - - - -

Specialty Notes 90% 94% 84% 92% 94% 96% 88% 92% 92% 91% 94% 88% 92%

Community Hospital Records 100% 95% 100% 100% 99% 100% 100% 100% 88% 100% 100% 100% 96%

Scanning Accuracy 74% 96% 99% 98% 97% 97% 88% 99% 95% 82% 95% 83% 96%

EHRS Timely Documentation 93% 98% 97% 98% 95% 96% 92% 97% 96% 94% 94% 94% 93%

PCP Documentation 98% 99% 98% 98% 97% 99% 96% 97% 97% 89% 93% 92% 96%

PC RN Documentation 97% 98% 97% 97% 96% 93% 94% 99% 98% 96% 90% 95% 98%

LVN Documentation 80% 97% 98% 97% 88% - 87% 96% 93% 98% 98% 95% 83%

MH PC Documentation 90% 99% 94% 98% 94% 94% 86% 93% 93% 91% 92% 89% 94%

MH Psy Documentation 98% 95% 99% 100% 99% 97% 97% 100% 98% 95% 98% 98% 96%

Grievance Processing MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Timely Grievances 100% 100% 100% 100% 97% 96% 100% 100% 99% 90% 100% 100% 100%

Resource Management MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Specialty On-Site/Telemedicine 64% 40% 53% 69% 57% 36% 37% 23% 54% 65% 56% 61% 56%

Availability of Medical Equipment 81% 97% 85% 95% 67% 81% 81% 88% 89% 83% 95% 99% 96%

Same Day 89% 100% 71% 80% 66% 78% 94% 100% 93% 94% 98% 96% 94%

Expedited 5 Calendar Days 50% 97% 100% 100% 33% 71% 50% 50% 73% 92% 89% 100% 96%

High Priority 14 Calendar Days 92% 94% 80% 100% 74% 78% 86% 100% 100% 58% 96% 100% 98%

Routine 90 Calendar Days 94% 98% 90% 100% 96% 95% 96% 100% 89% 87% 97% 99% 96%





Please direct questions or feedback to [email protected] run: 10/14/2019 10:31:44 AM

Resource Management SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Health Care Environment - - - - - - - - - - - - - - - - - - - - - - -

Complete Care Model Infrastructure SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

QM Program

Patient Safety Program - - - - - - - - - - - - - - - - - - - - - - -

Staffing SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Actual Vacancies - - - - - - - - - - - - - - - - - - - - - - -

Medical Vacancies - - - - - - - - - - - - - - - - - - - - - - -

Admin Support - - - - - - - - - - - - - - - - - - - - - - -

Administration - - - - - - - - - - - - - - - - - - - - - - -

Allied Health - - - - - - - - - - - - - - - - - - - - - - -

Dental - - - - - - - - - - - - - - - - - - - - - - -

Dietary Services - - - - - - - - - - - - - - - - - - - - - - -

Executive - - - - - - - - - - - - - - - - - - - - - - -

HIM - - - - - - - - - - - - - - - - - - - - - - -

Janitorial - - - - - - - - - - - - - - - - - - - - - - -

Maintenance - - - - - - - - - - - - - - - - - - - - - - -

Medical - - - - - - - - - - - - - - - - - - - - - - -

Mental Health - - - - - - - - - - - - - - - - - - - - - - -

Nursing - - - - - - - - - - - - - - - - - - - - - - -

Pharmacy - - - - - - - - - - - - - - - - - - - - - - -

Mental Health Vacancies - - - - - - - - - - - - - - - - - - - - - - -

Admin Support - - - - - - - - - - - - - - - - - - - - - - -

Administration - - - - - - - - - - - - - - - - - - - - - - -

Allied Health - - - - - - - - - - - - - - - - - - - - - - -

Dental - - - - - - - - - - - - - - - - - - - - - - -






Resource Management MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Health Care Environment - - - - - - - - - - - - -

Complete Care Model Infrastructure MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

QM Program

Patient Safety Program - - - - - - - - - - - - -

Staffing MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Actual Vacancies - - - - - - - - - - - - -

Medical Vacancies - - - - - - - - - - - - -

Admin Support - - - - - - - - - - - - -

Administration - - - - - - - - - - - - -

Allied Health - - - - - - - - - - - - -

Dental - - - - - - - - - - - - -

Dietary Services - - - - - - - - - - - - -

Executive - - - - - - - - - - - - -

HIM - - - - - - - - - - - - -

Janitorial - - - - - - - - - - - - -

Maintenance - - - - - - - - - - - - -

Medical - - - - - - - - - - - - -

Mental Health - - - - - - - - - - - - -

Nursing - - - - - - - - - - - - -

Pharmacy - - - - - - - - - - - - -

Mental Health Vacancies - - - - - - - - - - - - -

Admin Support - - - - - - - - - - - - -

Administration - - - - - - - - - - - - -

Allied Health - - - - - - - - - - - - -

Dental - - - - - - - - - - - - -







Executive - - - - - - - - - - - - - - - - - - - - - - -

HIM - - - - - - - - - - - - - - - - - - - - - - -

Janitorial - - - - - - - - - - - - - - - - - - - - - - -

Maintenance - - - - - - - - - - - - - - - - - - - - - - -

Medical - - - - - - - - - - - - - - - - - - - - - - -

Mental Health - - - - - - - - - - - - - - - - - - - - - - -

Nursing - - - - - - - - - - - - - - - - - - - - - - -

Pharmacy - - - - - - - - - - - - - - - - - - - - - - -

Dental Vacancies - - - - - - - - - - - - - - - - - - - - - - -

Admin Support - - - - - - - - - - - - - - - - - - - - - - -

Administration - - - - - - - - - - - - - - - - - - - - - - -

Allied Health - - - - - - - - - - - - - - - - - - - - - - -

Dental - - - - - - - - - - - - - - - - - - - - - - -


Executive - - - - - - - - - - - - - - - - - - - - - - -

HIM - - - - - - - - - - - - - - - - - - - - - - -

Janitorial - - - - - - - - - - - - - - - - - - - - - - -

Maintenance - - - - - - - - - - - - - - - - - - - - - - -

Medical - - - - - - - - - - - - - - - - - - - - - - -

Mental Health - - - - - - - - - - - - - - - - - - - - - - -

Nursing - - - - - - - - - - - - - - - - - - - - - - -

Pharmacy - - - - - - - - - - - - - - - - - - - - - - -

FTE Usage - - - - - - - - - - - - - - - - - - - - - - -

Hires Completed Timely: Non-PCP (87/108 Days) 43% 100% 50% 100% 71% 100% 67% 100% 31% 100% 60% 100% 30% 75% 100% - 80% 0% 100% 14% 50% 100% 50%

Advertising and Cert: Non-PCP (7 Days) 97% 100% 100% 100% 91% 95% 56% 100% 93% 100% 100% 96% 100% 80% 100% 100% 100% 100% 100% 100% 100% 100% 94%

Candidate Pool Received: Non-PCP (19 Days) 58% 80% 55% 83% 20% 65% 42% 67% 30% 43% 93% 87% 22% 86% 29% 91% 50% 88% 50% 18% 68% 79% 82%






Executive - - - - - - - - - - - - -

HIM - - - - - - - - - - - - -

Janitorial - - - - - - - - - - - - -

Maintenance - - - - - - - - - - - - -

Medical - - - - - - - - - - - - -

Mental Health - - - - - - - - - - - - -

Nursing - - - - - - - - - - - - -

Pharmacy - - - - - - - - - - - - -

Dental Vacancies - - - - - - - - - - - - -

Admin Support - - - - - - - - - - - - -

Administration - - - - - - - - - - - - -

Allied Health - - - - - - - - - - - - -

Dental - - - - - - - - - - - - -


Executive - - - - - - - - - - - - -

HIM - - - - - - - - - - - - -

Janitorial - - - - - - - - - - - - -

Maintenance - - - - - - - - - - - - -

Medical - - - - - - - - - - - - -

Mental Health - - - - - - - - - - - - -

Nursing - - - - - - - - - - - - -

Pharmacy - - - - - - - - - - - - -

FTE Usage - - - - - - - - - - - - -

Hires Completed Timely: Non-PCP (87/108 Days) 42% 86% 0% 50% 50% 12% 0% 33% 0% 36% 0% 100% 75%

Advertising and Cert: Non-PCP (7 Days) 95% 100% 100% 83% 100% 100% 100% 100% 100% 100% 100% 100% 93%

Candidate Pool Received: Non-PCP (19 Days) 50% 64% 9% 40% 83% 38% 95% 56% 22% 40% 100% 58% 58%






Application Review: Non-PCP (10 Days) 71% 100% 83% 54% 17% 83% 100% 60% 18% 52% 96% 100% 93% 71% 86% 100% 100% 13% 0% 48% 100% 100% 67%

Interview Process: Non-PCP (14 Days) 34% 0% 33% 50% 75% 0% 29% 75% 33% 91% 50% 94% 7% 43% 38% 91% 50% 19% 8% 13% 70% 64% 57%

Candidate Selection: Non-PCP (9 Days) 58% 100% 67% 78% 100% 82% 23% 60% 14% 89% 58% 47% 46% 77% 42% 40% 75% 43% 60% 50% 100% 86% 85%

Tentative Offer: Non-PCP (5 Days) 75% 100% 100% 100% 100% 20% 17% 60% 100% 93% 81% 100% 93% 61% 100% 100% 50% 100% 100% 100% 82% 0% 62%

Pre-Employment Clearance: Non-PCP (14 Days) 76% 100% 67% 75% 100% 33% 67% 100% 53% 86% 100% 88% 67% 80% 100% 86% 100% 60% 50% 67% 100% 67% 50%

Credentialing Package: Non-PCP (7 Days) 77% - - - - - - - 0% - - - - 100% - 100% - - - - - 100% -

Credentialing Approval: Non-PCP (14 Days) 44% - - - - 100% - - - - - - 100% 0% - 50% - - - - - 33% -

Hire Package Approval: Non-PCP (5 Days) 88% 100% 100% 100% 100% 100% 100% 86% 71% 100% 100% 89% 75% 100% 100% 100% 75% 50% 50% 80% 100% 100% 100%

Formal Offer: Non-PCP (4 Days) 75% 100% 100% 100% 100% 100% 50% 100% 84% 100% 50% 100% 75% 47% 86% 54% 100% 100% 100% 71% 100% 100% 100%

Hires Completed Timely: PCP (66 Days) 13% - - - - - - - 0% 0% 0% - - - 0% - - 0% - 100% - - 100%

Interview Process: PCP (14 Days) 77% - - - - 88% 100% - - - 0% - - - - 100% - - - - - - -

Candidate Selection: PCP (9 Days) 19% - - - - 9% 0% - - - 100% - - - - 0% - - - - - 0% -

Tentative Offer: PCP (5 Days) 100% - - - - 100% 100% - 100% - 100% - - - - - - 100% - - - - -

Credentialing Requested: PCP (4 Days) 93% - - - - 50% - - 100% - 100% - - - - 100% - 100% - - - - -

Credentialing Approval/Pre-Employment Clearance: PCP (30 Days)

29% - - - 0% - 0% 0% 0% - 0% - - - - - - - - 0% - - 100%

Formal Offer: PCP (4 Days) 50% - - - - - - - - - - - 0% - - - - - - 100% - - 0%

Major Costs per Inmate per Month SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Total Labor Cost $1,193 $574 $632 $592 $406 $808 $1,478 $647 $5,632 $1,431 $2,742 $1,588 $3,841 $1,886 $958 $625 $666 $1,104 $751 $804 $628 $883 $1,569

Medical Staff $114 $69 $76 $67 $49 $88 $133 $55 $575 $168 $193 $124 $445 $106 $102 $64 $88 $135 $93 $79 $52 $70 $121

Nursing Staff $595 $214 $305 $279 $207 $378 $726 $307 $3,999 $656 $1,541 $702 $2,224 $1,084 $352 $275 $335 $502 $338 $394 $309 $419 $672

Pharmacy Staff $42 $25 $43 $18 $11 $37 $65 $25 $132 $48 $69 $59 $125 $51 $36 $33 $11 $51 $33 $20 $24 $25 $57

Dental Clinical Staff $86 $89 $87 $93 $63 $89 $90 $94 $66 $85 $111 $98 $88 $98 $103 $65 $86 $89 $79 $87 $96 $94 $107

Mental Health Clinical Staff $214 $74 $9 $27 $14 $108 $300 $31 $518 $304 $535 $436 $632 $366 $201 $97 $25 $164 $104 $90 $25 $141 $437

Executive Staff $22 $20 $35 $23 $10 $18 $27 $21 $39 $23 $46 $23 $39 $22 $34 $15 $29 $36 $24 $22 $27 $23 $17

Administration Staff $5 $5 $7 $6 $8 $5 $6 $11 $15 $4 $8 $5 $7 $8 $6 $4 $2 $7 $6 $11 $3 $5 $5






Application Review: Non-PCP (10 Days) 94% 86% 0% 100% 48% 5% 100% 67% 85% 11% 100% 80% 80%

Interview Process: Non-PCP (14 Days) 80% 0% 0% 86% 0% 7% 6% 33% 19% 52% 10% 33% 8%

Candidate Selection: Non-PCP (9 Days) 42% 67% 38% 100% 73% 60% 53% 20% 71% 59% 40% 67% 100%

Tentative Offer: Non-PCP (5 Days) 94% 67% 90% 88% 81% 77% 45% 67% 73% 100% 40% 29% 78%

Pre-Employment Clearance: Non-PCP (14 Days) 88% 100% 88% 100% 60% 38% 100% 75% 80% 69% 80% 50% 64%

Credentialing Package: Non-PCP (7 Days) - - - - - - 100% - - 50% - - 0%

Credentialing Approval: Non-PCP (14 Days) 0% - - - 33% - 50% - - 0% - - -

Hire Package Approval: Non-PCP (5 Days) 56% 100% 75% 100% 100% 67% 100% 75% 100% 78% 100% 60% 100%

Formal Offer: Non-PCP (4 Days) 86% 80% 86% 80% 33% 75% 0% 100% 100% 80% 100% 80% 57%

Hires Completed Timely: PCP (66 Days) - - - - - - 50% - 0% 0% - - -

Interview Process: PCP (14 Days) 100% - - 100% - - - 100% - 33% - - -

Candidate Selection: PCP (9 Days) 0% - - 25% 100% - - - - - - - -

Tentative Offer: PCP (5 Days) 100% - - 100% 100% - - 100% - - - - -

Credentialing Requested: PCP (4 Days) 100% - - 100% 100% - - 100% - - - - -

Credentialing Approval/Pre-Employment Clearance: PCP (30 Days)

- - - - - - 100% - 0% 0% - - -

Formal Offer: PCP (4 Days) - - - - - - - - 0% - - - -

Major Costs per Inmate per Month MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Total Labor Cost $1,333 $901 $879 $714 $1,704 $2,657 $911 $458 $744 $1,281 $2,055 $936 $775

Medical Staff $150 $89 $51 $62 $176 $143 $73 $42 $91 $94 $226 $91 $80

Nursing Staff $542 $413 $409 $309 $736 $1,200 $419 $172 $324 $614 $1,059 $397 $380

Pharmacy Staff $43 $32 $22 $21 $85 $77 $36 $15 $47 $35 $85 $41 $22

Dental Clinical Staff $83 $95 $98 $87 $88 $112 $74 $77 $68 $63 $114 $103 $73

Mental Health Clinical Staff $352 $156 $118 $103 $438 $874 $199 $76 $113 $357 $365 $198 $129

Executive Staff $21 $19 $39 $26 $23 $43 $16 $18 $19 $17 $31 $27 $17

Administration Staff $5 $3 $3 $5 $4 $9 $3 $4 $2 $4 $8 $6 $3





Major Costs per Inmate per Month SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Administrative Support Staff $87 $69 $59 $67 $37 $70 $100 $75 $205 $97 $176 $109 $169 $116 $102 $58 $70 $100 $62 $78 $79 $90 $118

Allied Health Staff $10 $5 $7 $6 $5 $12 $10 $10 $33 $16 $20 $11 $17 $11 $13 $9 $14 $9 $7 $10 $6 $12 $12

Dietary Services Staff $8 - - - - - $15 $10 $10 $22 $34 $12 $72 $10 - - $4 - - $9 - $7 $13

HIM Staff $10 $7 $8 $8 $6 $7 $10 $9 $39 $9 $12 $12 $21 $13 $13 $6 $9 $13 $7 $9 $10 $10 $13

Janitorial Staff $0 - - - - - - - $7 - - - $2 - - - $3 - - - - - -

Maintenance Staff $0 - - - - - - - - - - $3 - - - - - - - - - - -

Total Non Labor Cost $292 $74 $70 $125 $53 $138 $258 $133 $1,435 $737 $518 $225 $802 $270 $143 $171 $130 $243 $165 $144 $120 $236 $491

Hospital $117 $28 $31 $62 $17 $42 $49 $60 $793 $260 $200 $85 $293 $96 $50 $66 $49 $95 $63 $60 $50 $117 $125

Emergency Department $14 $3 $7 $11 $7 $20 $10 $9 $32 $9 $8 $7 $26 $32 $8 $9 $8 $11 $8 $16 $8 $33 $25

Specialty $34 $15 $17 $23 $7 $22 $37 $22 $127 $60 $35 $50 $79 $39 $17 $32 $22 $17 $20 $18 $20 $30 $57

Medications $102 $16 - $14 $14 $34 $121 $24 $426 $367 $240 $64 $365 $80 $55 $49 $34 $86 $61 $35 $25 $36 $256

Diagnostics $25 $11 $16 $16 $8 $19 $41 $18 $57 $41 $35 $20 $40 $22 $12 $14 $17 $34 $13 $15 $18 $20 $28

Workload Per Day SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Appointments per PCP - - - - - - - - - - - - - - - - - - - - - - -

Appointments per PCRN - - - - - - - - - - - - - - - - - - - - - - -

Encounters per Primary MH Clinician - - - - - - - - - - - - - - - - - - - - - - -

Encounters per Psychiatrist - - - - - - - - - - - - - - - - - - - - - - -

Other Trends SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

Hospital Admissions* 6.2 1.8 3.8 2.9 0.3 4.5 3.9 2.2 32.3 14.7 8.8 6.5 12.9 5.5 1.5 4.3 4.4 3.1 3.2 3.7 1.8 5.0 13.0

Emergency Department Visits* 10 2 5 9 3 7 15 2 24 7 6 7 11 23 7 7 12 10 7 7 12 25 24

Specialty Care Referrals* 63 44 42 92 15 35 89 34 189 116 51 69 147 74 34 57 95 33 34 55 38 54 110

Prescriptions Per Inmate 2.8 1.5 1.1 0.9 0.6 2.2 3.6 1.2 9.0 4.9 4.7 4.0 7.0 2.7 1.9 2.7 2.1 1.6 1.7 1.9 1.0 2.1 3.6

Diagnostics Per Inmate 1.2 0.5 1.0 0.6 0.5 0.9 2.1 0.8 2.7 1.7 1.4 0.9 1.6 1.0 0.5 0.7 0.7 1.4 0.6 0.8 1.1 0.8 1.3

Grievances Received* 23 6 4 7 6 16 28 5 92 35 22 24 56 29 14 19 7 22 16 28 7 17 36

Prison Population Capacity 131% 133% - 149% 94% 136% 139% 154% 96% 121% 121% 100% 111% 103% 132% 159% 156% 149% 136% 137% 125% 145% 136%





Major Costs per Inmate per Month MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Administrative Support Staff $112 $69 $98 $78 $119 $158 $73 $43 $56 $64 $124 $81 $61

Allied Health Staff $11 $12 $11 $9 $16 $16 $7 $4 $10 $10 $10 $8 $10

Dietary Services Staff $7 $6 $18 $8 $10 $17 $6 - $9 $8 $17 - $4

HIM Staff $9 $8 $12 $10 $11 $13 $8 $8 $9 $17 $14 $10 $6

Janitorial Staff - - - - - - - - - - $3 - -

Maintenance Staff - - - - $1 - - - - - $2 - -

Total Non Labor Cost $510 $246 $88 $77 $842 $521 $181 $58 $268 $416 $352 $195 $181

Hospital $181 $80 $37 $26 $385 $202 $59 $22 $112 $125 $173 $68 $56

Emergency Department $24 $12 $5 $4 $34 $16 $18 $4 $9 $7 $30 $9 $8

Specialty $60 $25 $10 $14 $110 $32 $30 $9 $24 $43 $35 $36 $16

Medications $203 $72 $19 $19 $268 $245 $54 $14 $109 $206 $93 $65 $51

Diagnostics $43 $57 $17 $15 $44 $25 $21 $9 $15 $34 $21 $17 $50

Workload Per Day MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Appointments per PCP - - - - - - - - - - - - -

Appointments per PCRN - - - - - - - - - - - - -

Encounters per Primary MH Clinician - - - - - - - - - - - - -

Encounters per Psychiatrist - - - - - - - - - - - - -

Other Trends MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

Hospital Admissions* 12.1 4.3 1.5 4.4 22.8 6.0 3.4 1.9 6.1 2.8 5.2 4.2 5.6

Emergency Department Visits* 17 5 1 2 26 15 12 5 5 6 15 13 5

Specialty Care Referrals* 104 52 44 30 119 30 54 46 47 95 35 43 29

Prescriptions Per Inmate 6.3 1.4 1.2 1.0 5.6 3.4 3.5 1.1 3.0 3.9 3.1 3.9 1.2

Diagnostics Per Inmate 1.9 2.9 0.9 0.6 1.5 1.1 0.8 0.5 0.8 2.1 0.9 0.9 2.4

Grievances Received* 31 17 13 5 58 56 34 10 10 18 36 23 8

Prison Population Capacity 122% 160% 110% 136% 134% 117% 160% 104% 174% 137% 123% 144% 162%






Institution & Population Characteristics SW ASP CAC CAL CCC CCI CCWF CEN CHCF CIM CIW CMC CMF COR CRC CTF CVSP DVI FSP HDSP ISP KVSP LAC

High Risk Priority 1 5.8% 0.0% 0.1% 0.2% 0.1% 0.9% 5.1% 0.4% 43.6% 19.3% 7.7% 7.3% 25.1% 2.6% 0.4% 2.2% 0.7% 1.6% 2.3% 0.7% 0.5% 1.8% 9.5%

High Risk Priority 2 8.8% 0.5% 0.2% 0.8% 0.6% 3.6% 8.4% 1.2% 20.8% 30.7% 15.2% 15.8% 24.8% 6.4% 2.2% 7.1% 4.1% 3.8% 7.2% 2.3% 1.9% 5.1% 17.8%

Medium Risk 34% 35% 12% 15% 7% 51% 52% 15% 27% 26% 46% 37% 33% 50% 51% 41% 18% 32% 30% 42% 12% 38% 40%

Low Risk 52% 64% 87% 84% 92% 44% 34% 83% 9% 24% 31% 40% 18% 41% 47% 50% 77% 62% 61% 55% 86% 55% 32%

Mental Health EOP 5.4% 0.0% 0.0% 0.0% 0.0% 0.2% 3.6% 0.0% 19.3% 0.9% 4.3% 13.3% 19.2% 12.5% 0.2% 0.0% 0.0% 0.7% 0.1% 0.0% 0.0% 3.3% 15.6%

Patients with Disability 8.9% 2.7% 1.2% 1.2% 0.6% 2.7% 8.2% 1.7% 42.8% 19.4% 9.0% 9.1% 35.1% 5.0% 2.4% 8.6% 4.3% 6.4% 2.6% 6.6% 2.6% 5.7% 12.4%

Inmates 50 Years or Older 25% 27% 10% 7% 8% 21% 18% 8% 57% 52% 24% 38% 46% 15% 20% 42% 30% 15% 26% 11% 9% 12% 28%

Men and Women Institutions - M M M M M W M M M W M M M M M M M M/W M M M M

Specialized Health Care Beds 2,525 28 - 18 19 16 38 13 1,494 78 53 87 169 88 10 17 - 24 - 30 14 22 16

Institution Population 121,698 3,903 2,382 3,494 3,653 3,793 2,824 3,580 2,847 3,744 1,710 3,861 2,642 3,268 3,300 5,324 2,725 2,589 3,399 3,211 2,762 3,584 3,158

Please direct questions or feedback [email protected] run: 11/14/2019 3:11:02 PM




Institution & Population Characteristics MCSP NKSP PBSP PVSP RJD SAC SATF SCC SOL SQ SVSP VSP WSP

High Risk Priority 1 20.8% 0.7% 1.0% 0.0% 16.9% 5.4% 3.9% 0.7% 9.3% 9.0% 3.8% 5.4% 0.8%

High Risk Priority 2 25.2% 2.9% 3.1% 0.3% 20.6% 17.2% 7.0% 1.2% 14.8% 16.6% 8.1% 10.4% 1.9%

Medium Risk 37% 30% 20% 26% 40% 46% 54% 21% 24% 33% 47% 52% 34%

Low Risk 17% 66% 76% 73% 22% 32% 36% 77% 52% 41% 41% 32% 63%

Mental Health EOP 16.1% 1.3% 0.0% 0.1% 19.5% 32.9% 10.8% 0.0% 0.0% 5.4% 9.5% 11.4% 1.1%

Patients with Disability 18.2% 1.8% 2.0% 2.1% 24.0% 4.7% 16.1% 1.9% 12.1% 7.5% 10.1% 20.5% 2.0%

Inmates 50 Years or Older 45% 11% 13% 8% 38% 15% 27% 13% 34% 42% 16% 47% 10%

Men and Women Institutions M M M M M M M M M M M M M

Specialized Health Care Beds 10 16 19 15 28 66 38 10 15 16 22 20 16

Institution Population 4,033 4,458 2,621 3,170 4,071 2,149 5,526 4,104 4,588 4,347 3,055 2,864 4,959

Please direct questions or feedback [email protected] run: 11/14/2019 3:11:02 PM

Main Menu

HEALTHCARE SERVICES DASHBOARDWasco State Prison (WSP)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



90%

94%

97%

27.4

0.6%

96%

99%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend WSP StatewideACCESS




All Medications Received Timely (EHRS) 92% 91%




4.4%

3.4%

43%

4.2%

5.8%

67%



6 Mo. Trend WSP Statewide

STAFFING




Psychiatrist

WSP100%

-

-

Statewide94%

79%

81%


FTE Usage



WSP-

-

75%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

WSP12%

0%

87%

81%

84%

89%

93%

96%

100%

-

97%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


WSP-

92%

96%

96%

93%

Statewide-

93%

98%

94%

94%




WSP

-

Statewide

-

Total Non Labor Cost $181 $182 $292



WSP100%

Statewide98%

MAJOR COSTS PER INMATE PER MONTH**

YTD 18/19Total Labor Cost $775

Statewide$1,193

YTD 17/18$870

CARE MANAGEMENT










WSPN/A

98%

-

25%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








WSP5.6

5

29

1.2

2.4

8

162%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





WSP-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




WSP56%

96%

-

Statewide53%

90%

-


* Rate Per 1,000 Inmates** Statewide figures exclude HQ positions

Please direct questions or feedback to [email protected] Here for Monthly Release Notes

September 2019

Main Menu

HEALTHCARE SERVICES DASHBOARDValley State Prison (VSP)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



91%

99%

96%

17.8

0.0%

93%

98%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend VSP StatewideACCESS








1.8%

2.4%

75%

4.2%

5.8%

67%



6 Mo. Trend VSP Statewide

STAFFING




Psychiatrist

VSP94%

84%

78%

Statewide94%

79%

81%


FTE Usage



VSP-

-

100%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

VSP28%

0%

98%

89%

95%

94%

95%

97%

98%

88%

97%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


VSP-

88%

100%

83%

94%

Statewide-

93%

98%

94%

94%




VSP

-

Statewide

-




VSP100%

Statewide98%



Statewide$1,193

YTD 17/18$977

CARE MANAGEMENT










VSPN/A

99%

-

0%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








VSP4.2

13

43

3.9

0.9

23

144%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





VSP-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




VSP61%

99%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDSalinas Valley State Prison (SVSP)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



90%

98%

90%

37.3

1.5%

86%

95%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend SVSP StatewideACCESS








3.9%

3.2%

70%

4.2%

5.8%

67%



6 Mo. Trend SVSP Statewide

STAFFING




Psychiatrist

SVSP89%

71%

79%

Statewide94%

79%

81%


FTE Usage



SVSP-

-

0%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

SVSP32%

0%

95%

73%

95%

88%

90%

88%

98%

83%

100%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


SVSP-

94%

100%

95%

94%

Statewide-

93%

98%

94%

94%




SVSP

-

Statewide

-




SVSP100%

Statewide98%



Statewide$1,193

YTD 17/18$1,855

CARE MANAGEMENT










SVSPN/A

98%

-

7%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








SVSP5.2

15

35

3.1

0.9

36

123%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





SVSP-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




SVSP56%

95%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDSan Quentin State Prison (SQ)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



83%

92%

92%

69.9

0.9%

89%

98%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend SQ StatewideACCESS








12.4%

8.1%

52%

4.2%

5.8%

67%



6 Mo. Trend SQ Statewide

STAFFING




Psychiatrist

SQ93%

84%

90%

Statewide94%

79%

81%


FTE Usage



SQ-

-

36%

0%

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

SQ27%

0%

88%

80%

81%

83%

97%

88%

100%

82%

83%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


SQ-

91%

100%

82%

94%

Statewide-

93%

98%

94%

94%




SQ

-

Statewide

-




SQ90%

Statewide98%



Statewide$1,193

YTD 17/18$1,713

CARE MANAGEMENT










SQN/A

96%

-

33%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








SQ2.8

6

95

3.9

2.1

18

137%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





SQ-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




SQ65%

83%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDCalifornia State Prison, Solano (SOL)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



87%

99%

99%

149.1

0.7%

90%

94%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend SOL StatewideACCESS








2.6%

4.2%

71%

4.2%

5.8%

67%



6 Mo. Trend SOL Statewide

STAFFING




Psychiatrist

SOL94%

-

-

Statewide94%

79%

81%


FTE Usage



SOL-

-

0%

0%

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

SOL29%

0%

97%

83%

91%

91%

90%

92%

100%

93%

87%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


SOL-

92%

88%

95%

96%

Statewide-

93%

98%

94%

94%




SOL

-

Statewide

-




SOL99%

Statewide98%



Statewide$1,193

YTD 17/18$848

CARE MANAGEMENT










SOLN/A

100%

-

53%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








SOL6.1

5

47

3.0

0.8

10

174%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





SOL-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




SOL54%

89%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDSierra Conservation Center (SCC)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



84%

100%

97%

15.8

0.3%

96%

98%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend SCC StatewideACCESS








0.8%

3.4%

74%

4.2%

5.8%

67%



6 Mo. Trend SCC Statewide

STAFFING




Psychiatrist

SCC93%

-

-

Statewide94%

79%

81%


FTE Usage



SCC-

-

33%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

SCC26%

0%

97%

79%

90%

92%

96%

95%

100%

50%

90%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


SCC-

92%

100%

99%

97%

Statewide-

93%

98%

94%

94%




SCC

-

Statewide

-




SCC100%

Statewide98%



Statewide$1,193

YTD 17/18$474

CARE MANAGEMENT










SCCN/A

75%

-

-

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








SCC1.9

5

46

1.1

0.5

10

104%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





SCC-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




SCC23%

88%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDSubstance Abuse Treatment Facility (SATF)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



80%

97%

90%

111.1

0.4%

89%

95%

94%

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend SATF StatewideACCESS








4.7%

3.9%

69%

4.2%

5.8%

67%



6 Mo. Trend SATF Statewide

STAFFING




Psychiatrist

SATF94%

80%

77%

Statewide94%

79%

81%


FTE Usage



SATF-

-

0%

50%

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

SATF14%

0%

93%

70%

93%

89%

84%

93%

96%

67%

98%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


SATF-

88%

100%

88%

92%

Statewide-

93%

98%

94%

94%




SATF

-

Statewide

-




SATF100%

Statewide98%



Statewide$1,193

YTD 17/18$934

CARE MANAGEMENT










SATFN/A

96%

-

29%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








SATF3.4

12

54

3.5

0.8

34

160%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





SATF-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




SATF37%

81%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDCalifornia State Prison, Sacramento (SAC)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



90%

97%

87%

16.8

0.6%

89%

97%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend SAC StatewideACCESS








5.3%

6.3%

49%

4.2%

5.8%

67%



6 Mo. Trend SAC Statewide

STAFFING




Psychiatrist

SAC94%

82%

85%

Statewide94%

79%

81%


FTE Usage



SAC-

-

12%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

SAC22%

0%

90%

72%

90%

86%

92%

88%

99%

86%

69%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


SAC-

96%

100%

97%

96%

Statewide-

93%

98%

94%

94%




SAC

-

Statewide

-




SAC96%

Statewide98%



Statewide$1,193

YTD 17/18$2,713

CARE MANAGEMENT










SACN/A

95%

-

33%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








SAC6.0

15

30

3.4

1.1

56

117%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





SAC-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




SAC36%

81%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDRichard J. Donovan Correctional Facility (RJD)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



75%

96%

90%

230.7

3.8%

85%

95%

100%

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend RJD StatewideACCESS








4.8%

8.9%

69%

4.2%

5.8%

67%



6 Mo. Trend RJD Statewide

STAFFING




Psychiatrist

RJD92%

80%

77%

Statewide94%

79%

81%


FTE Usage



RJD-

-

50%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

RJD35%

0%

94%

79%

91%

90%

93%

87%

95%

93%

95%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


RJD-

94%

99%

97%

95%

Statewide-

93%

98%

94%

94%




RJD

-

Statewide

-




RJD97%

Statewide98%



Statewide$1,193

YTD 17/18$1,836

CARE MANAGEMENT










RJDN/A

99%

-

16%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








RJD22.8

26

119

5.6

1.5

58

134%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





RJD-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




RJD57%

67%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDPleasant Valley State Prison (PVSP)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



96%

100%

100%

5.0

0.9%

94%

97%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend PVSP StatewideACCESS








2.9%

5.3%

70%

4.2%

5.8%

67%



6 Mo. Trend PVSP Statewide

STAFFING




Psychiatrist

PVSP93%

-

-

Statewide94%

79%

81%


FTE Usage



PVSP-

-

50%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

PVSP26%

0%

97%

77%

94%

100%

97%

100%

100%

-

94%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


PVSP-

92%

100%

98%

98%

Statewide-

93%

98%

94%

94%




PVSP

-

Statewide

-




PVSP100%

Statewide98%



Statewide$1,193

YTD 17/18$845

CARE MANAGEMENT










PVSPN/A

100%

-

-

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








PVSP4.4

2

30

1.0

0.6

5

136%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





PVSP-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




PVSP69%

95%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDPelican Bay State Prison (PBSP)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



93%

99%

99%

8.4

0.2%

90%

97%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend PBSP StatewideACCESS








0.7%

6.7%

79%

4.2%

5.8%

67%



6 Mo. Trend PBSP Statewide

STAFFING




Psychiatrist

PBSP96%

-

-

Statewide94%

79%

81%


FTE Usage



PBSP-

-

0%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

PBSP30%

0%

98%

85%

88%

90%

96%

97%

94%

-

95%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


PBSP-

84%

100%

99%

97%

Statewide-

93%

98%

94%

94%




PBSP

-

Statewide

-




PBSP100%

Statewide98%



Statewide$1,193

YTD 17/18$919

CARE MANAGEMENT










PBSPN/A

100%

-

25%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








PBSP1.5

1

44

1.2

0.9

13

110%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





PBSP-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




PBSP53%

85%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDNorth Kern State Prison (NKSP)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



76%

82%

95%

124.3

0.2%

89%

97%

100%

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend NKSP StatewideACCESS








1.2%

5.0%

44%

4.2%

5.8%

67%



6 Mo. Trend NKSP Statewide

STAFFING




Psychiatrist

NKSP95%

-

-

Statewide94%

79%

81%


FTE Usage



NKSP-

-

86%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

NKSP13%

0%

92%

80%

93%

90%

95%

100%

93%

-

86%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


NKSP-

94%

95%

96%

98%

Statewide-

93%

98%

94%

94%




NKSP

-

Statewide

-




NKSP100%

Statewide98%



Statewide$1,193

YTD 17/18$887

CARE MANAGEMENT










NKSPN/A

94%

-

33%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








NKSP4.3

5

52

1.4

2.9

17

160%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





NKSP-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




NKSP40%

97%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDMule Creek State Prison (MCSP)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



91%

97%

95%

21.1

0.6%

91%

97%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend MCSP StatewideACCESS








2.6%

4.4%

79%

4.2%

5.8%

67%



6 Mo. Trend MCSP Statewide

STAFFING




Psychiatrist

MCSP93%

77%

74%

Statewide94%

79%

81%


FTE Usage



MCSP-

-

42%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

MCSP29%

0%

93%

86%

89%

88%

89%

93%

97%

78%

99%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


MCSP-

90%

100%

74%

93%

Statewide-

93%

98%

94%

94%




MCSP

-

Statewide

-




MCSP100%

Statewide98%



Statewide$1,193

YTD 17/18$1,455

CARE MANAGEMENT










MCSPN/A

98%

-

31%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








MCSP12.1

17

104

6.3

1.9

31

122%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





MCSP-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




MCSP64%

81%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDCalifornia State Prison, Los Angeles County (LAC)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



89%

95%

94%

28.5

2.2%

90%

99%

93%

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend LAC StatewideACCESS








2.0%

7.3%

66%

4.2%

5.8%

67%



6 Mo. Trend LAC Statewide

STAFFING




Psychiatrist

LAC96%

77%

58%

Statewide94%

79%

81%


FTE Usage



LAC-

-

50%

100%

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

LAC28%

0%

88%

82%

87%

86%

88%

93%

97%

81%

86%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


LAC-

94%

96%

99%

97%

Statewide-

93%

98%

94%

94%




LAC

-

Statewide

-




LAC98%

Statewide98%



Statewide$1,193

YTD 17/18$1,588

CARE MANAGEMENT










LACN/A

99%

-

29%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








LAC13.0

24

110

3.6

1.3

36

136%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





LAC-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




LAC45%

97%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDKern Valley State Prison (KVSP)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



81%

99%

82%

32.6

2.0%

90%

97%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend KVSP StatewideACCESS








2.4%

5.4%

57%

4.2%

5.8%

67%



6 Mo. Trend KVSP Statewide

STAFFING




Psychiatrist

KVSP91%

79%

93%

Statewide94%

79%

81%


FTE Usage



KVSP-

-

100%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

KVSP25%

0%

93%

81%

85%

80%

90%

90%

96%

100%

83%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


KVSP-

93%

100%

88%

95%

Statewide-

93%

98%

94%

94%




KVSP

-

Statewide

-




KVSP100%

Statewide98%



Statewide$1,193

YTD 17/18$961

CARE MANAGEMENT










KVSPN/A

96%

-

21%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








KVSP5.0

25

54

2.1

0.8

17

145%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





KVSP-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




KVSP41%

94%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDIronwood State Prison (ISP)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



95%

90%

98%

33.3

0.2%

91%

97%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend ISP StatewideACCESS








0.0%

5.0%

66%

4.2%

5.8%

67%



6 Mo. Trend ISP Statewide

STAFFING




Psychiatrist

ISP100%

-

-

Statewide94%

79%

81%


FTE Usage



ISP-

-

50%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

ISP21%

0%

97%

87%

96%

92%

100%

97%

89%

-

81%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


ISP-

98%

100%

96%

97%

Statewide-

93%

98%

94%

94%




ISP

-

Statewide

-




ISP100%

Statewide98%



Statewide$1,193

YTD 17/18$619

CARE MANAGEMENT










ISPN/A

100%

-

-

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








ISP1.8

12

38

1.0

1.1

7

125%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





ISP-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




ISP51%

97%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDHigh Desert State Prison (HDSP)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



75%

90%

85%

143.3

0.4%

90%

97%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend HDSP StatewideACCESS








2.9%

8.3%

66%

4.2%

5.8%

67%



6 Mo. Trend HDSP Statewide

STAFFING




Psychiatrist

HDSP95%

-

-

Statewide94%

79%

81%


FTE Usage



HDSP-

-

14%

100%

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

HDSP26%

0%

91%

77%

76%

84%

82%

77%

85%

50%

89%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


HDSP-

94%

100%

95%

97%

Statewide-

93%

98%

94%

94%




HDSP

-

Statewide

-




HDSP100%

Statewide98%



Statewide$1,193

YTD 17/18$795

CARE MANAGEMENT










HDSPN/A

100%

-

33%

-

-

0%

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








HDSP3.7

7

55

1.9

0.8

28

137%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





HDSP-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




HDSP65%

85%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDFolsom State Prison (FSP)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



94%

99%

100%

12.4

0.2%

95%

98%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend FSP StatewideACCESS








0.8%

3.6%

72%

4.2%

5.8%

67%



6 Mo. Trend FSP Statewide

STAFFING




Psychiatrist

FSP99%

-

-

Statewide94%

79%

81%


FTE Usage



FSP-

-

100%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

FSP18%

0%

96%

84%

94%

86%

98%

98%

100%

100%

100%

89%


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


FSP-

93%

100%

99%

97%

Statewide-

93%

98%

94%

94%




FSP

-

Statewide

-




FSP100%

Statewide98%



Statewide$1,193

YTD 17/18$871

CARE MANAGEMENT










FSPN/A

100%

-

-

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








FSP3.2

7

34

1.7

0.6

16

136%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





FSP-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




FSP36%

98%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDDeuel Vocational Institution (DVI)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



81%

97%

95%

151.8

0.1%

92%

97%

100%

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend DVI StatewideACCESS








5.0%

4.9%

38%

4.2%

5.8%

67%



6 Mo. Trend DVI Statewide

STAFFING




Psychiatrist

DVI96%

-

-

Statewide94%

79%

81%


FTE Usage



DVI-

-

0%

0%

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

DVI24%

0%

94%

82%

91%

95%

95%

91%

100%

-

100%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


DVI-

95%

100%

94%

89%

Statewide-

93%

98%

94%

94%




DVI

-

Statewide

-




DVI100%

Statewide98%



Statewide$1,193

YTD 17/18$1,135

CARE MANAGEMENT










DVIN/A

94%

-

0%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








DVI3.1

10

33

1.6

1.4

22

149%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





DVI-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




DVI35%

96%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDChuckawalla Valley State Prison (CVSP)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



86%

92%

97%

91.0

0.0%

93%

98%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend CVSP StatewideACCESS








0.0%

4.0%

81%

4.2%

5.8%

67%



6 Mo. Trend CVSP Statewide

STAFFING




Psychiatrist

CVSP97%

-

-

Statewide94%

79%

81%


FTE Usage



CVSP-

-

80%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

CVSP19%

0%

99%

85%

98%

94%

100%

95%

100%

-

93%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


CVSP-

95%

100%

96%

97%

Statewide-

93%

98%

94%

94%




CVSP

-

Statewide

-




CVSP100%

Statewide98%



Statewide$1,193

YTD 17/18$590

CARE MANAGEMENT










CVSPN/A

100%

-

-

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








CVSP4.4

12

95

2.1

0.7

7

156%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





CVSP-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




CVSP69%

82%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDCorrectional Training Facility (CTF)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



89%

98%

98%

51.3

0.6%

91%

98%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend CTF StatewideACCESS








0.6%

4.7%

75%

4.2%

5.8%

67%



6 Mo. Trend CTF Statewide

STAFFING




Psychiatrist

CTF93%

-

-

Statewide94%

79%

81%


FTE Usage



CTF-

-

-

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

CTF19%

0%

92%

90%

95%

88%

95%

91%

99%

50%

96%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


CTF-

93%

84%

98%

99%

Statewide-

93%

98%

94%

94%




CTF

-

Statewide

-




CTF100%

Statewide98%



Statewide$1,193

YTD 17/18$655

CARE MANAGEMENT










CTFN/A

100%

-

-

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








CTF4.3

7

57

2.7

0.7

19

159%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





CTF-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




CTF53%

91%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDCalifornia Rehabilitation Center (CRC)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



89%

94%

99%

12.4

0.1%

93%

98%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend CRC StatewideACCESS








2.5%

3.0%

71%

4.2%

5.8%

67%



6 Mo. Trend CRC Statewide

STAFFING




Psychiatrist

CRC96%

-

-

Statewide94%

79%

81%


FTE Usage



CRC-

-

100%

0%

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

CRC28%

0%

98%

82%

92%

90%

99%

83%

100%

-

99%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


CRC-

94%

100%

99%

95%

Statewide-

93%

98%

94%

94%




CRC

-

Statewide

-




CRC100%

Statewide98%



Statewide$1,193

YTD 17/18$1,005

CARE MANAGEMENT










CRCN/A

94%

-

-

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








CRC1.5

7

34

1.9

0.5

14

132%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





CRC-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




CRC70%

66%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDCalifornia State Prison, Corcoran (COR)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



80%

91%

92%

50.5

0.2%

89%

95%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend COR StatewideACCESS








3.1%

6.8%

60%

4.2%

5.8%

67%



6 Mo. Trend COR Statewide

STAFFING




Psychiatrist

COR96%

73%

84%

Statewide94%

79%

81%


FTE Usage



COR-

-

75%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

COR18%

0%

87%

68%

78%

86%

87%

90%

90%

-

67%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


COR-

90%

95%

85%

92%

Statewide-

93%

98%

94%

94%




COR

-

Statewide

-




COR99%

Statewide98%



Statewide$1,193

YTD 17/18$1,949

CARE MANAGEMENT










CORN/A

100%

-

28%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








COR5.5

23

74

2.7

1.0

29

103%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





COR-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




COR57%

100%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDCalifornia Medical Facility (CMF)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



89%

99%

87%

101.1

1.4%

84%

95%

73%

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend CMF StatewideACCESS








6.3%

9.8%

73%

4.2%

5.8%

67%



6 Mo. Trend CMF Statewide

STAFFING




Psychiatrist

CMF96%

82%

91%

Statewide94%

79%

81%


FTE Usage



CMF-

-

30%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

CMF31%

0%

88%

82%

86%

86%

89%

90%

99%

97%

87%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


CMF-

94%

97%

96%

90%

Statewide-

93%

98%

94%

94%




CMF

-

Statewide

-




CMF99%

Statewide98%



Statewide$1,193

YTD 17/18$3,637

CARE MANAGEMENT










CMFN/A

97%

-

22%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








CMF12.9

11

147

7.0

1.6

56

111%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





CMF-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




CMF46%

90%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDCalifornia Men's Colony (CMC)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



83%

98%

96%

110.9

1.9%

90%

95%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend CMC StatewideACCESS








2.9%

6.8%

84%

4.2%

5.8%

67%



6 Mo. Trend CMC Statewide

STAFFING




Psychiatrist

CMC97%

83%

85%

Statewide94%

79%

81%


FTE Usage



CMC-

-

100%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

CMC26%

0%

96%

82%

93%

89%

91%

92%

93%

86%

86%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


CMC-

93%

100%

100%

93%

Statewide-

93%

98%

94%

94%




CMC

-

Statewide

-




CMC100%

Statewide98%



Statewide$1,193

YTD 17/18$1,600

CARE MANAGEMENT










CMCN/A

99%

-

20%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








CMC6.5

7

69

4.0

0.9

24

100%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





CMC-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




CMC42%

82%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDCalifornia Institution for Women (CIW)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



88%

99%

92%

94.2

0.4%

92%

98%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend CIW StatewideACCESS








7.3%

7.1%

65%

4.2%

5.8%

67%



6 Mo. Trend CIW Statewide

STAFFING




Psychiatrist

CIW91%

89%

82%

Statewide94%

79%

81%


FTE Usage



CIW-

-

60%

0%

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

CIW33%

0%

93%

81%

88%

86%

91%

95%

99%

75%

99%

84%


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


CIW-

95%

100%

98%

92%

Statewide-

93%

98%

94%

94%




CIW

-

Statewide

-




CIW100%

Statewide98%



Statewide$1,193

YTD 17/18$2,867

CARE MANAGEMENT










CIWN/A

97%

-

25%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








CIW8.8

6

51

4.7

1.4

22

121%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





CIW-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




CIW53%

85%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDCalifornia Institution for Men (CIM)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



93%

93%

94%

104.4

0.2%

93%

97%

93%

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend CIM StatewideACCESS








1.5%

6.3%

83%

4.2%

5.8%

67%



6 Mo. Trend CIM Statewide

STAFFING




Psychiatrist

CIM96%

-

-

Statewide94%

79%

81%


FTE Usage



CIM-

-

100%

0%

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

CIM23%

0%

94%

82%

97%

95%

88%

91%

99%

95%

93%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


CIM-

95%

95%

96%

93%

Statewide-

93%

98%

94%

94%




CIM

-

Statewide

-




CIM99%

Statewide98%



Statewide$1,193

YTD 17/18$1,608

CARE MANAGEMENT










CIMN/A

99%

-

21%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








CIM14.7

7

116

4.9

1.7

35

121%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





CIM-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




CIM50%

99%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDCalifornia Health Care Facility (CHCF)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



82%

97%

95%

50.6

0.5%

88%

97%

83%

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend CHCF StatewideACCESS








7.2%

7.2%

81%

4.2%

5.8%

67%



6 Mo. Trend CHCF Statewide

STAFFING




Psychiatrist

CHCF89%

73%

93%

Statewide94%

79%

81%


FTE Usage



CHCF-

-

31%

0%

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

CHCF31%

0%

90%

83%

91%

90%

89%

92%

95%

85%

81%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


CHCF-

98%

100%

95%

95%

Statewide-

93%

98%

94%

94%




CHCF

-

Statewide

-

Total Non Labor Cost $1,435 $1,274 $292



CHCF97%

Statewide98%



Statewide$1,193

YTD 17/18$5,953

CARE MANAGEMENT










CHCFN/A

98%

-

25%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








CHCF32.3

24

189

9.0

2.7

92

96%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





CHCF-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




CHCF69%

100%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDCalifornia State Prison, Centinela (CEN)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



89%

99%

99%

75.4

0.1%

97%

97%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend CEN StatewideACCESS








0.0%

5.9%

73%

4.2%

5.8%

67%



6 Mo. Trend CEN Statewide

STAFFING




Psychiatrist

CEN94%

-

-

Statewide94%

79%

81%


FTE Usage



CEN-

-

100%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

CEN22%

0%

96%

86%

88%

89%

100%

96%

92%

-

100%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


CEN-

93%

100%

98%

98%

Statewide-

93%

98%

94%

94%




CEN

-

Statewide

-




CEN100%

Statewide98%



Statewide$1,193

YTD 17/18$684

CARE MANAGEMENT










CENN/A

-

-

-

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








CEN2.2

2

34

1.2

0.8

5

154%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





CEN-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




CEN62%

88%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDCentral California Women's Facility (CCWF)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



81%

96%

95%

110.5

0.4%

90%

95%

90%

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend CCWF StatewideACCESS








5.9%

5.3%

57%

4.2%

5.8%

67%



6 Mo. Trend CCWF Statewide

STAFFING




Psychiatrist

CCWF98%

52%

82%

Statewide94%

79%

81%


FTE Usage



CCWF-

-

67%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

CCWF28%

0%

93%

82%

95%

89%

91%

84%

89%

100%

75%

79%


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


CCWF-

88%

100%

78%

90%

Statewide-

93%

98%

94%

94%




CCWF

-

Statewide

-




CCWF100%

Statewide98%



Statewide$1,193

YTD 17/18$1,515

CARE MANAGEMENT










CCWFN/A

97%

-

33%

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








CCWF3.9

15

89

3.6

2.1

28

139%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





CCWF-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




CCWF38%

92%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDCalifornia Correctional Institution (CCI)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



80%

96%

65%

19.8

0.3%

93%

94%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend CCI StatewideACCESS








2.2%

5.6%

57%

4.2%

5.8%

67%



6 Mo. Trend CCI Statewide

STAFFING




Psychiatrist

CCI94%

-

-

Statewide94%

79%

81%


FTE Usage



CCI-

-

100%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

CCI18%

0%

95%

77%

82%

85%

91%

84%

95%

100%

94%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


CCI-

84%

100%

95%

91%

Statewide-

93%

98%

94%

94%




CCI

-

Statewide

-




CCI100%

Statewide98%



Statewide$1,193

YTD 17/18$941

CARE MANAGEMENT










CCIN/A

100%

-

-

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








CCI4.5

7

35

2.2

0.9

16

136%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





CCI-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




CCI53%

85%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDCalifornia Correctional Center (CCC)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



88%

93%

98%

46.0

0.5%

96%

97%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend CCC StatewideACCESS








0.0%

2.6%

72%

4.2%

5.8%

67%



6 Mo. Trend CCC Statewide

STAFFING




Psychiatrist

CCC93%

-

-

Statewide94%

79%

81%


FTE Usage



CCC-

-

71%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

CCC36%

0%

100%

96%

92%

98%

100%

100%

100%

-

80%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


CCC-

96%

100%

97%

97%

Statewide-

93%

98%

94%

94%




CCC

-

Statewide

-




CCC100%

Statewide98%



Statewide$1,193

YTD 17/18$427

CARE MANAGEMENT










CCCN/A

100%

-

-

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








CCC0.3

3

15

0.6

0.5

6

94%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





CCC-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




CCC46%

73%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDCalipatria State Prison (CAL)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



93%

99%

99%

17.5

0.6%

95%

98%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend CAL StatewideACCESS








0.0%

4.9%

66%

4.2%

5.8%

67%



6 Mo. Trend CAL Statewide

STAFFING




Psychiatrist

CAL93%

-

-

Statewide94%

79%

81%


FTE Usage



CAL-

-

100%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

CAL34%

0%

94%

82%

89%

86%

100%

86%

100%

-

72%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


CAL-

91%

100%

99%

98%

Statewide-

93%

98%

94%

94%




CAL

-

Statewide

-




CAL100%

Statewide98%



Statewide$1,193

YTD 17/18$592

CARE MANAGEMENT










CALN/A

100%

-

-

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








CAL2.9

9

92

0.9

0.6

7

149%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





CAL-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




CAL56%

78%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDCalifornia City Correctional Facility (CAC)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



95%

95%

100%

1.3

0.0%

98%

99%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend CAC StatewideACCESS








-

3.5%

57%

4.2%

5.8%

67%



6 Mo. Trend CAC Statewide

STAFFING




Psychiatrist

CAC96%

-

-

Statewide94%

79%

81%


FTE Usage



CAC-

-

50%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

CAC22%

0%

98%

81%

92%

93%

100%

100%

100%

-

98%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


CAC-

93%

100%

97%

96%

Statewide-

93%

98%

94%

94%




CAC

-

Statewide

-




CAC100%

Statewide98%



Statewide$1,193

YTD 17/18$602

CARE MANAGEMENT










CACN/A

-

-

-

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








CAC3.8

5

42

1.1

1.0

4

-

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





CAC-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




CAC61%

97%

-

Statewide53%

90%

-




Main Menu

HEALTHCARE SERVICES DASHBOARDAvenal State Prison (ASP)September 2019

Medical Services

Dental Services


Medical Backlog


Seen as Scheduled



89%

99%

99%

12.6

0.1%

97%

99%

-

86%

96%

92%

64.7

1.1%

90%

96%

91%


6 Mo. Trend ASP StatewideACCESS








1.0%

3.0%

81%

4.2%

5.8%

67%



6 Mo. Trend ASP Statewide

STAFFING




Psychiatrist

ASP97%

-

-

Statewide94%

79%

81%


FTE Usage



ASP-

-

100%

-

Statewide-

-

43%

13%

Statewide26%

0%

90%

81%

90%

89%

90%

91%

96%

87%

89%

81%

ASP24%

0%

100%

81%

90%

97%

99%

100%

100%

-

96%

-


Annual Influenza

Asthma Care



Diabetes Care






Women's Care




Specialty Notes


Scanning Accuracy


ASP-

91%

100%

97%

97%

Statewide-

93%

98%

94%

94%




ASP

-

Statewide

-




ASP100%

Statewide98%



Statewide$1,193

YTD 17/18$574

CARE MANAGEMENT










ASPN/A

97%

-

-

-

-

-

-

Statewide79%

98%

-

25%

-

-

0%

-

OTHER TRENDS








ASP1.8

2

44

1.5

0.5

6

133%

Statewide6.2

10

63

2.8

1.2

23

131%

WORKLOAD PER DAY





ASP-

-

-

-

Statewide-

-

-

-

RESOURCE MANAGEMENT




ASP39%

100%

-

Statewide53%

90%

-


