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WHAT RE-ENTRY INTO THE
WORKPLACE LOOKS LIKE
POST PANDEMIC
May 20, 2020
Our firm provides the information in this webinar presentation for general
guidance only, and does not constitute the provision of legal advice, tax advice,
accounting services, investment advice, or professional consulting of any kind.
The information provided herein should not be used as a substitute for
consultation with professional tax, accounting, legal, or other competent advisers.
Before making any decision or taking any action, you should consult a
professional adviser who has been provided with all pertinent facts relevant to
your particular situation.
MEET TODAY’S PRESENTERS
Timothy Greiner
JLL
Executive Managing Director,
Broker Lead for NJ Office & Retail Team
Randi W. Kochman
Cole Schotz
Chair of Employment Law
Department
Todd Polyniak, CPA
Sax LLP
Partner,
Recovery Advisory Task Force
COVID-19 Re-Entry Framework
COVID-19 re-entry JLL framework
© 2020 Jones Lang LaSalle IP, Inc. All rights reserved. 2
The multi-phased journey ahead
ShockDenial and
disbelief
RealizationConfront the impacts
and dynamics
RespondShelter in place drives
workplace closures
A newworkplace
of the future
ImplementationImplement the
new vision
FlourishFeed, nurtureand
cultivate – thrive
Workplace continuity
• Scale remote work program
• Communication / governance
• Scenario planning
Three pillars for (re)entry
• (re)activate space
• (re)spect health & wellness
• (re)vitalize property and workplace operations
Re-enter spaces and places and
prepare for an adaptive futurestate
considerations: four key factors
Governmental mandates
Understanding of national, state
and local guidelines and requirements
Understanding landlord actions
• Cleaning protocols
• Building entry policies/security
protocols
• Building capacity/entry restrictions
• Social distancing/elevator and
common area regulations
• Modification of amenities,
selective re-opening
Developing occupier action plan
• Office entry protocols
• Office capacity/entry restrictions/understanding
of essential and non-essential employees
• Social distancing/floorplan reconfiguration
• Enhanced cleaning protocols
• Guidelines around usage of PPE
• Modification of amenities
• Enhanced employee health, safety
and wellbeing strategy
Considerations for the employee
Confidence in health, safety and wellbeing strategy
© 2020 Jones Lang LaSalle IP, Inc. All rights reserved. 7
space
Objective re-entry triggers
• Government mandates re-opening and
occupancy
• Building and tenant space is safe and
equipped for reuse
• Employee return to work plan confirmed.
• Prepare protocols for re-closing
Stagger return to office
• Identify who will return to the office in the
near-term – some employees may require
extended remote work due to underlying
personal factors, transit challenges and/or
school closures
• If possible, create shifts based on social
distancing in the workplace
• Number of shifts depends on company
headcounts and space capacity
New behaviors
• Communicate new protocols around
cleanliness and gathering in common
areas, as well as return to work timing
and scenarios
• Impose travel restrictions on early returns
Office reconfigurations
• Redraw floor plans and reconfigure
furniture (some of which may be required
by new government mandates)
• Incorporate more touchless technologies
for restrooms and trash receptacles
• Define cleaning and transition protocols
for any shared workspaces
Leverage technology
• Assess existing building technology
that could help in providing and
monitoring access and occupancy
• Consider new products in areas such as
support for remote work, health screening,
robotics, or touchless technology
Spatial distancing strategies
• Limit on-site meetings with clear guidelines
• Use videoconferencing and other virtual
meeting technologies
• If holding in-person meetings, limit the number
of attendees and maintain social distancing
• Plan for and manage congestion in common
areas like elevator banks, cafeterias, and gyms
Limited common area & amenity access
• Limit occupancy using clear guidelines
and shifts
• Manage higher demand and sanitation
for microwaves, and other equipment
• Encourage workers to bring food to
the office or have lunch delivered in
prepackaged containers to eliminate trips
outside the office
• Limit congregation in any communal
spaces, such as cafeterias, lounges
and fitness centers
© 2020 Jones Lang LaSalle IP, Inc. All rights reserved. 8
6
health and wellness
Recreational facility closures
Gyms, showers, lockers remain
closed or highly limited
Focus on wellness
Expansion beyond LEED to
WELL and understand and update
standards for “healthy buildings”
Optimize air quality for health
• Retrofit HVAC handling systems for
humidity control and supplemental
filtration
• Review and apply any updated
recommendations or standards from
industry associations
Visitor protocol
Consider health screening protocols
(thermal or otherwise) and tracking within
the space for all visitors
Mobile ordering from cafes
Consider grab-and-go stations for pick-up
and relationships with preferred vendors
Employee health screening
Health checks for employees consistent
with government or corporate guidance
PPE & other health products
• On-site employees provided adequate
masks, approved wipes, hand sanitizers,
and any other infection prevention and
health protection measures necessary.
• Consider availability and at reception
and other entry locations for use
throughout the site
• Maintain adequate advanced inventory
for any necessary PPE and other health
products and maintain detailed audits
Owner-occupier/occupier considerationsInvestor/owner considerations
© 2020 Jones Lang LaSalle IP, Inc. All rights reserved.
7
property & workplace operations
Communications
• Share best practices for maintaining safe
and clean workspaces and reinforce based
on observed employee behaviors
• Communicate frequently and clearly
any changes in protocol
• Consider change management expertise
to help coach employees through transition
Vendor impacts
• Assess vendors that may have gone
out of business, had impaired
operations, or had contracts terminated.
• Consider and plan for any impacts on
service delivery, delayed invoicing, etc.
Enhanced data collection
• Track space utilization and identify potential
risks for contamination with digital tools
Engineering continuity planning
• Review portfolio & operating objectives
• Develop scenarios to manage changing
capacity requirements
• Maintain safe building operations & effective
asset management
Building technical readiness
• Prepare your facilities to safely re-open
• Audit building’s technical systems and
identify and address any issues
• Re-instate heating and cooling systems
Regular enhanced cleaning routines
• Establish protocols for deep cleaning by
janitorial vendors
• Ensure proper training, PPE, and products
for all cleaning staff
• Focus on high traffic/touch spaces,
common areas, elevator buttons,
kitchenettes, bathrooms, etc.
• Make janitorial services more visible
Medical disposal of masks, gloves, etc.
• Create additional depositories throughout
workspace instead of through typical
trash collection
Safety inspections
• Test fire & life safety and emergency
electrical systems
• Confirm lift and elevator certifications
• Improve indoor air quality
Energy cost control
• Change heating / cooling zone
control and temperature and pressure
• Equipment schedules adjust to reflect
occupancy hours
• Review energy supply contracts &
opportunities changes
Expectations in the next normal
• Consider contingency and scenario
planning exercises
• Maintain a permanent cross-sectional
emergency response team
© 2020 Jones Lang LaSalle IP, Inc. All rights reserved.
© 2020 Jones Lang LaSalle IP, Inc. All rights reserved. 2
The multi-phased journey ahead
ShockDenial and
disbelief
RealizationConfront the impacts
and dynamics
RespondShelter in place drives
workplace closures
A newworkplace
of the future
ImplementationImplement the
new vision
FlourishFeed, nurtureand
cultivate – thrive
Workplace continuity
• Scale remote work program
• Communication / governance
• Scenario planning
Three pillars for (re)entry
• (re)activate space
• (re)spect health & wellness
• (re)vitalize property and workplace operations
Re-enter spaces and places and
prepare for an adaptive futurestate
Timothy R. Greiner
M: +1 973-476-8969
https://www.us.jll.com/en/coronavirus-resources
Contact
Info
8© 2020 Jones Lang LaSalle IP, Inc. All rights reserved.
© 2020 Jones Lang LaSalle IP, Inc. All rights reserved. This presentation has been prepared solely for informational purposes. The presentation is confidential and may not be reproduced. The contents of this presentation are not to be construed as legal, accounting, business or tax advice.
About JLL:JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $18.0 billion, operations in over 80 countries and a global workforce of more than 93,000 as of December 31, 2019.
JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.The information contained herein is proprietary and confidential and may contain commercial or financial information, trade secrets and/or intellectual property of JLL and/or its affiliates. Although the information used in this presentation was taken from sources believed to be reliable, there is no representation, warranty or endorsement (expressed or implied) made as to the accuracy, reliability, adequacy or completeness of any information or analysis contained herein. JLL expressly disclaims any and all liability that may be based on such information, errors therein or omissions there from.
Certain information in this presentation constitutes forward-looking statements. Due to various risks, uncertainties and assumptions made in our analysis, actual events or results or the actual performance of the types of financing and values covered by this presentation may differ materially from those described. The information herein reflects our current views only, are subject to change, and are not intended to be promissory or relied upon.
The outbreak of the COVID-19 virus (novel coronavirus) since the end of January 2020 has resulted in market uncertainty and volatility. While the economic impact of a contagion disease generally arises from the uncertainty and loss of consumer confidence, its impact on real estate values is unknown at this stage. Given the prevailing domestic and global uncertainty arising from the Coronavirus, we recommend that the intended users of this report regularly seek our guidance.
Re-Entry Employment Issues
What Re-entry Into the WorkplaceLooks Like Post Pandemic; Employment
Issues
May 20, 2020
16
Employment Issues to Consider onReturn to the Workplace
• Limiting spread of COVID-19 and ensuring employee safety
• Handling reasonable accommodation requests
• Maintaining employee privacy in health and medical information
• Avoiding claims of discrimination
17
Employer Rights to Screen Employees
The declaration of the COVID-19 “pandemic” meets the “direct threat” standard under the ADA and allows employers more leeway to:
• Ask employees about symptoms
• Send employees home or refuse them entry to the workplace
• Take temperatures
• Require testing
18
Addressing Reasonable Accommodation Requests
Employers’ obligations to reasonably accommodate employees and applicants will depend upon employee category
• Diagnosed or symptomatic employees
• “At-risk” employees
• “Fearful” employees
• Employees with child care needs
19
Other Issues
• Employer liability for illness contracted at the workplace – workers compensation and related negligence issues
• Avoiding discrimination claims in rehiring
20
For additional information, please visit the Cole Schotz COVID-19 Resource Center at www.coleschotz.com/covid19-resource-center
The information in this presentation is general in nature and is purely for informational purposes and does not constitute legal advice, nor does it create an attorney-client relationship. You should accept legal advice only from a licensed legal professional with whom you have an attorney-client relationship.
Randi W. [email protected]
Contact
Info
Questions & Answers
Thank You!
• Upcoming Webinar
Thursday, May 21 @ 10 AM
Weekly Recovery Update: COVID-19 Loan Options and
Forgiveness Strategies
• For additional questions: Email [email protected]
• Visit Sax’s COVID-19 Resource Center found on Saxllp.com to
register for webinars and for on-going information and resources.