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What Is Firo- B? (C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999

What is FIRO-B?

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What is FIRO-B? FIRO-B (Fundamental Interpersonal Relations Orientation Behavior) which was developed by William Schutz created in the late 1950s. Schutz developed the FIRO-B theory to aid in the understanding and predicting of how high-performance military teams would work together. The FIRO-B instrument measures behaviors driven by interpersonal needs in three areas—Inclusion, Control, and Affection—and addresses how such behaviors can affect one’s interactions with others The FIRO-B is intended to assist individuals and organizations in understanding interpersonal needs and their impact on interpersonal functioning.

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Page 1: What is FIRO-B?

What Is Firo- B?

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999

Page 2: What is FIRO-B?

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999

Provides awareness of interpersonal

preferences in three areas,

enabling relationships

to become more effective

FIRO-B is a registered trademark and the CPP logo is a trademark of CPP, Inc.

FIRO-B®

Page 3: What is FIRO-B?

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999

Inclusion

Page 4: What is FIRO-B?

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999

Control

Page 5: What is FIRO-B?

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999

Affection

Page 6: What is FIRO-B?

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999

Expressed/Wanted

Page 7: What is FIRO-B?

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999

Scoring measures frequency and selectivity. Who with and how often.

0 – 1 – 2

3 - 4 – 5 – 6

7 – 8 - 9

• LOW

• MEDIUM

• HIGH

Page 8: What is FIRO-B?

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999

• Inclusion – forming new relationships

– associating with people

– determines the extent of contact

• Control – decision-making

– influence and persuasion between people

– extent of power/dominance that a person seeks

• Affection – emotional ties

– warm connections between people

– extent of closeness that a person seeks

FIRO-B

Page 9: What is FIRO-B?

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999

INCLUSION

• Distinction

• Recognition

• Attention

• Participation

• Involved

• Association

• Acknowledgment

• Contact

• Belonging

• Acceptance

Characteristics associated with the inter-personal need:

Page 10: What is FIRO-B?

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999

• Power

• Authority

• Influence

• Responsible

• Managerial

• Directive

• Leader

• Decisive

• Consistent

• Regulated

CONTROL

Characteristics associated with the inter-personal need:

Page 11: What is FIRO-B?

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999

• Personal

• Consensus-orientated

• Sensitive

• Empathetic

• Open

• Affirming

• Supportive

• Closeness

• Faithfulness

• Warmth

AFFECTION

Characteristics associated with the inter-personal need:

Page 12: What is FIRO-B?

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999

w

e

Affection Control Inclusion

I make an effort to

include others in

activities. I try to belong,

to join social groups –

to be with people as

much as possible

I try to exert control and

influence over things. I

enjoy organising things

and directing others

I make an effort to get

close to people.

I am comfortable

expressing personal

feelings and I try to be

supportive of others

I want other people

to include me in

their activities and to

invite me to belong.

I enjoy it when

others notice me

I feel most

comfortable working

in well-defined

situations; I try to get

clear expectations

I want others to act warmly towards me. I enjoy it when people share their feelings with me and encourage my efforts

The Six-Cell Model

Page 13: What is FIRO-B?

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999

Affection Control Inclusion

• Talking and joking

with others

• Taking a personal

interest in others

• Involving others in

projects and

meetings

• Recognising the

accomplishments of

others

• Incorporating

everyone’s ideas

and suggestions

• Assuming positions

of authority

• Advancing an idea

within a group

• Taking a competitive

stance and making

winning a priority

• Managing the

conversation

• Influencing others’

opinions

• Establishing, policy,

structure, tasks and

procedures

• Reassuring and

supporting colleagues,

both verbally and

physically

• Giving gifts to show

appreciation

• Exhibiting concern

about the personal

lives of others

• Being trustworthy and

loyal

• Coaching and

developing

Expressed Behaviours Associated with the Three Needs

Page 14: What is FIRO-B?

(C) Copyright Key Talent Partners July 2008 www.keytalent-partners.com 01344 774 999

Affection Control Inclusion

Wanted Behaviours Associated with the Three Needs

• Frequenting high-

traffic areas

• Decorating the

work space with

personal items

• Seeking recognition

or responsibility

• Get involved in

high-profile projects

and activities

• Going along with

the majority opinion

• Asking for help on

the job

• Involving others in

decision making

• Requesting precise

instructions and

clarification

• Deferring to the

wishes, needs and

requests of others

• Raising issues for

others to consider

• Being flexible and

accommodating

• Listening carefully to

others

• Displaying an open

body posture

• Sharing feelings of

anxiety, sadness,

loneliness

• Giving others more

than they want or

need

Page 15: What is FIRO-B?

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999

Relationship Management

• Inclusion – How much do I create opportunities to meet/include

them in my activities?

– How much do I demonstrate our Team’s Vision & Values

to this person?

– How much do I want to be an invited participant at their

meetings?

– How much do I want to be a team player?

– What can I do differently?

Page 16: What is FIRO-B?

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999

Relationship Management

• Control – How much do I try to direct the actions/ideas of this

person?

– Do I fit with this person’s needs for Control or do we both

‘over control’?

– How much am I prepared to let this person get their way?

– How much am I prepared to be told what to do by them?

– What am I going to do differently to build a better

relationship?

Page 17: What is FIRO-B?

(C) Copyright Key Talent Partners July 2012 www.keytalent-partners.com 01344 774 999

Relationship Management

• Affection – How much do I share about myself with this person?

– How often do I show this person I ‘like’ them?

– How do I react when this person attempts to build a

relationship with me?

– How much do I want a better working relationship with

them?

– What am I going to do differently?