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Making hospitals and health & care systems more efficient – by design What if you could explore future possibilities – with zero risk? Hospital of the Future TM Simulation Suite

What if you could explore future possibilities with zero risk?emea.gehealthcarepartners.com/downloads...Hospital of the FutureTM Simulation Suite Health & care systems are complex

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Page 1: What if you could explore future possibilities with zero risk?emea.gehealthcarepartners.com/downloads...Hospital of the FutureTM Simulation Suite Health & care systems are complex

Making hospitals and health & care systems more efficient – by design

What if you could explore future

possibilities – with zero risk?

Hospital of the FutureTM Simulation Suite

Page 2: What if you could explore future possibilities with zero risk?emea.gehealthcarepartners.com/downloads...Hospital of the FutureTM Simulation Suite Health & care systems are complex

Hospital of the FutureTM Simulation Suite

Health & care systems are complex and interconnected. The

goal is to optimise the structure, processes, dynamics and

performance – whilst predicting and quantifying outcomes.

The beauty of our sophisticated modelling

techniques is that we can simulate just

about anything. To ensure a fast, cost-

effective and efficient approach, we focus

on the High Value Questions (HVQs) that

need to be addressed, such as:

• Are we breaching in ED because of

demand, process or congestion?

• Do we have enough beds of the right

type and configuration?

• Have we aligned staff rota compared to

demand and with the right skill mix ?

• How do we smooth patient flow across

the boundaries between care settings?

Unlike factories or production lines, healthcare organisations are

people-dependent and must deal with high degrees of

predictable and unpredictable variation.

GE’s Hospital of the FutureTM Simulation Suite is specifically

designed for creating a “digital twin” of your health & care

system. A Digital Twin is a sophisticated, dynamic simulation

which behaves like real-life and allows “what-if” scenarios to be

rigorously tested with minimal effort, in a virtual “sand-box”

environment.

We work problem-back, aiming to answer the high value

questions which face the leaders of the organisation or system.

By testing a variety of selected scenarios at great speed, it is

possible to rapidly compare and optimise options to arrive at a

robust strategy for system re-design.

This dynamic approach to planning and designing care achieves a

more efficient health & care system now and for the future.

Our approach Answer the HVQs

Targeting process improvement

efforts by quantifying the impact

of interventions versus the effort

required to implement them

Enabling collaborative planning

across the health & care

continuum, providing leaders

with robust tools and evidence to

support the strategic decisions

that matter most

Powering real-time forecasting

and predictive algorithms to

support operational decision-

making

A digital twin can provide a step change in your strategic planning and continuous improvement by:

Page 3: What if you could explore future possibilities with zero risk?emea.gehealthcarepartners.com/downloads...Hospital of the FutureTM Simulation Suite Health & care systems are complex

Creating a digital twin of a healthcare system is incredibly powerful when

trying to understand and quantify the impact of change on complex and

dynamic systems. Common sense, spreadsheets, and statistics simply do

not have the horsepower to inform strategic decisions in situations where

making a mistake is costly.

How GE’s Hospital of the FutureTM simulation and

optimisation has helped solve client problems:

Hospital of the FutureTM Simulation Suite

Canadian Tertiary Hospital

Irish Hospital Group Scottish Health Board

English Trauma Centre

>$10m cost saving

delivered

“We wanted to

start from the

premise that if we

changed nothing,

would we cope?

And then work

through a range

Analysed impact

of layouts,

workflows,

demand patterns,

and technology

requirements

“The outcomes of

GE’s work with us

have informed

a hospital-wide

transformationprogramme

6.5% reduction in

admissions

Co-developed

scenarios with

the client

organisation to

identify

realistic,

achievable bed

opportunities.

which is focussed on enhancements in

discharge, reconfiguring the bed base,

and surgical and theatre productivity.”

– Director of Operations

of what-if scenarios to provide

a guide on options and actions for the

future.” – Chief Executive

43 bed opportunity identified

over a 5 year period

4 scenarios were tested to

formulate a systemic action plan

High Level Programme Plan

03

/0

3

10

/0

3

17

/0

3

24

/0

3

31

/0

3

07

/0

4

14

/0

4

21

/0

4

28

/0

4

05

/0

5

12

/0

5

19

/0

5

26

/0

5

Process and Performance Improvement Component 1 2 3 4 5 6 7 8 9 10 11 12 13

Planning and Diary Alignment, Assemble Team and Roles

Basic Training for project team in Lean Six Sigma and Change methods

Stakeholder engagement, establish shared need, shape vision

Process observations, data collection, waste walks, time-value analysis

Value Stream Analysis Sessions

Improvement idea development and preparation for improvement event

Improvement Week

Sustainability period - 30 day follow-up actions, KPI tracking

Capacity Strategy Component

Data manipulation and validation

Build Baseline Macro Capacity Model (sufficient to answer HVQs)

ED Primary Data Collection & Observations

Micro Model for ED (Includes staffing, activities and layout)

Additional Elective Modelling

Develop and test scenarios, examine improvement options from VSM

Refine Scenarios and validate improvement efforts

Governance and Reporting

Weekly project team meetings

Fortnightly Steering Group meetings

Milestone Reviews 1 2 3 4 5

to identify the most ideal and efficient

design for the hospital.

Page 4: What if you could explore future possibilities with zero risk?emea.gehealthcarepartners.com/downloads...Hospital of the FutureTM Simulation Suite Health & care systems are complex

To find out more, please drop us a line:

We apply a four-stage process to create a digital twin

using our Hospital of the FutureTM Simulation Suite:

Scenario(3 - 4 weeks)

• Develop future scenarios with key stakeholders

• Model key scenarios identified

• Quantify impact & assess their potential merits

• Validate preferred scenarios with stakeholders

Baseline(2 - 3 weeks)

• Develop model of current activity and capacity

• Validate model with key stakeholders

• Develop a future “as-is” scenario

Diagnostic(2 – 3 weeks)

• Perform a preliminary analysis of outputs

• Validate findings with key staff

• Define success criteria with client

Scoping(2 weeks)

• Understand and identify key issues

• Organise logistics for on-site activity

• Send data request

GE Healthcare Partners

Tel: + 44 (0) 20 7479 9720

Email: [email protected]

www.gehealthcarepartners.com

We can model at a department,

hospital, or at a system level

We focus our modelling strategy around

High Value Questions.

“Fall in love with the question, not the answer”

Using our problem back approach, our

solutions are bespoke to our clients’ need.

We can model anything – but the

key is to establish the

“High Value Questions”

We invested £30m+ to develop an

industrial strength simulation suite

focused only on the healthcare sector

Off-the-shelf packages simply are not powerful

enough to achieve scalability