Introduction to the Wellness Management System(WMS)

for

Achieving Quality of Life.

ByChandrakant Patel

(Coach, Counselor And Assessor)

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Introduction ToWellness Management System (WMS)

If we plan and execute we get RESULTS. If we don’t and let it happen, we get CONSEQUENCES i.e. Problems/Pain /Stress in life.

We can follow two different types of approaches for the life issues:

Unplanned approach v/s

Planned approach through

Wellness Management Systems ( WMS )

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Need for Wellness Management System (WMS)

In life we have two options to live by: Living life in ad-hoc and unplanned manner and experiencing

diseases ,unhappiness and disharmony in life

Living life in systematic and planned manner by developing and implementing Wellness Management System (WMS) based on Wellness Integration Model (WIM) as supporting tool for developing, implementing, monitoring and correcting various life issues in the same manner like QMS,EMS,OHSAS etc. Living by this way will ensure health, happiness and harmony in our life

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Wellness Integration Model components

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Deming PDCA cycle for WellnessIntegration Model

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Unplanned approach v/s Planned approach towards WMS

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• No assessment of status of life issues and potential for growth in

future in the chosen field.

•Assessment of present status of life issues and potential for growth in future in the chosen field. (Model 2)

No assessment of life issues Assessment of life issues

Unplanned approach v/s Planned approach towards WMS

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• No system developed for coping with the life issues and making advancement

in the chosen field.

•Wellness Management System (WMS) is developed by individual based on the Wellness Integration Model (WIM) for coping with the life issues and advancement in the chosen field. (Model 3)

No System developed System developed with support of Wellness Integration Model

Unplanned approach v/s Planned approach towards WMS

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Ad-hoc actions are taken based on immediate gratification/pleasure on emotional ground and not on logical ground without consideration of long term consequences on different life issues and advancement in chosen field due to such actions.

Implementation of WMS based on the cause/effect analysis and theory of karma on the logical ground for different life issues and advancement in the chosen field.(Model 3)

No Implementation of WMS Implementation of WMS

Unplanned approach v/s Planned approach towards WMS

No monitoring of action planand end results

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No monitoring of the effective implementation of action plan and no monitoring of achievement of desired results carried out for reduction of life issues and advancement in the chosen field.

Monitoring of the effective implementation of action

plan, achievement of end result, status assessment, feedback and data analysis carried out for reduction of life issues and advancement in the chosen field. (Model 4)

Monitoring of action plan, end results, assessment, feedback and data analysis

Unplanned approach v/s Planned approach towards WMS

No correction , corrective andpreventive action

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Correction, corrective and Preventive actions are not taken to reduce the life issues and to achieve advancement in the chosen field.

Correction, corrective actions and preventive actions are taken to reduce/prevent life issues and achieve advancement in the chosen field (model 5)

Effective correction, corrective and preventive actions

Unplanned approach v/s Planned approach towards WMS

Experiencing undesirableconsequences in life

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No reduction of problems/ pain /stress is experienced and some time worsening of the life issues occurs with the passage of time and less or no advancement in the chosen field.

Disease, Misery & Disharmony

Reduction in the Problems/ Pain /Stress in the life and achieving the desired advancement in the chosen field experienced by those individuals who practice WMS.Health, Happiness & Harmony

Achieving desired results in life

Need for Wellness Management System (WMS) Documentation

Wellness documentation can be of 3 tier.1st tier document is Wellness Manual: It is developed based on Wellness Integration Model. It shall contain the individual strategy for each elements of Wellness Integration Model. In this manual reference to the wellness instructions is given.

2nd tier document is Wellness Instructions: This manual includes the guidelines for wellness process implementation like WI for various wellness issues of health like Hypertension, Diabetes ,Exercise, Relaxation, Recipe for low calorie item preparation etc.It gives complete guidelines for carrying out wellness activities in the desired manner. It is in sufficient detail so as to carryout activities without mistake without guidance.

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Need for Wellness Management System (WMS) Documentation

3rd tier document is Wellness Formats: The wellness formats are developed to record the activities performed by an individual as per wellness instructions. e.g. Formats to record exercise type, duration and time, depression episodes, weight chart, income-expense record , daily nutrition intake, sleep disturbances, income tax record etc. Documents are just sufficient to implement wellness management

system in life. Documents are simple, clear and easy to implement Documents are adequate to implement, monitor and correct the

wellness management system Documents can be maintained in soft or hard form suitable to the

individual Documents are properly indexed and linked with relevant

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Need for Wellness Management System (WMS) record keeping

Wellness Records are maintained as a proof of effective implementation of wellness processes. Records are sufficient to support subsequent process operations. Only those records are maintained which help in implementing,

monitoring and correcting the subsequent processes. Records are analyzed at regular interval for root cause for existing

problems or potential issues that may arise in future and give direction for preventive actions.

Records of confidential nature are properly preserved at safe place. Records are maintained for period as per requirement for future use and

or for legal or other requirements. Records are maintained in soft or hard form suitable to the individual Records are maintained for the implementation status of action plans,

achievement of end results, feedback, complaints and gap analysis Those record which do not promote wellness in life is not maintained .

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Wellness planning, commitment and competency

2.1 Scope, vision, roles, responsibility, authority and accountabilityThe wellness management system is evolved for quality of life. Each one intending to develop system, defines the scope covered in the wellness management system. While defining the scope, one’s vision and wellness policy is taken into consideration. The WMS takes into consideration the basic values one honors for upliftment of self and society at large.The role, responsibility, authority and accountability are defined by the individual towards oneself and others for taking action wherever one can and tries to influence in the area where one can not take action. The intent of model is to generate a win-win approach towards one self and others.The wellness model clauses and their integration elements are addressed as shown in the following presentation slides:

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2.1 Scope, vision, roles, responsibility, authority and accountability

2.1.1 scope is defined by each individual for development of his/her wellness management system

a) scope of WMS is defined and documented by each individual

b) scope includes those areas which one can control or influence

c) exclusion in the model clauses are justified and documented

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2.1 Scope, vision, roles, responsibility, authority and accountability

2.1.2 Vision and wellness policy is defined by each individual for one’s life work

a) Vision is documented encompassing one’s life purpose and vision statement is evolved

b) Wellness policy is evolved which covers vision and purpose of life

c) Wellness policy is documented and communicated to all concerned

d) Vision statement and wellness policy are reviewed at regular interval for suitability and need for amendment

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2.1 Scope, vision, roles, responsibility, authority and accountability

2.1.3 Values are defined by each individual which are in line with one’s vision / wellness policy and serves as driving forcea) Values are defined based on vision and purpose of lifeb) Values are evolved in all the eight areas of lifec) There is no conflict amongst the values one hasd) Thoughts, words and action of the individual reflects the

values one has and the effective implementation of wellness policy requirements in one’s life

e) Values become the driving force for future decisions of the individual

f) Dealing with self and others demonstrate what one values most

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2.1 Scope, vision, roles, responsibility, authority and accountability

2.1.4 The role, responsibility, authority and accountability are defined by each individual towards self, family, society, organization & community at largea) The role and responsibility are defined for managing oneselfb) The role and responsibility are defined towards family members for their

support and well beingc) The role, responsibility, authority and accountability are defined for the

business organizations with which one is associatedd) The responsibility and accountability are defined towards friends and

society at large and also for those organizations where one is giving voluntary services

e) The role, responsibility and accountability are defined for one’s role as citizen of the country and world at large

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2.1 Scope, vision, roles, responsibility, authority and accountability

2.1.5 The individual demonstrates commitment to achieve wellness in all the eight wellness components (refer Model 3)a) Commitment is demonstrated through detailed and

adequate planning to achieve wellnessb) Decisions and actions planned are shared with family

members, close friends, members of organization to get their support and avoid delay in implementation of planned actions

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2.2 Documents and records

The intent of the Wellness Integration Model (WIM ) is to develop adequate documents and maintain records for the effective implementation of the wellness management system. While developing documents, the individual level of competence, expertise and skill in different areas of one’s activities is taken into consideration. The documents are developed for those areas where its absence could lead to issues of quality of life. Documents serves as a base for the assessor to evaluate the system implemented by the assessed individual.The records are maintained by the individual as a evidence of effective implementation of WIM by oneself.The documents and records are preferably maintained on computer and are hyperlinked with the respective model or the integration elements for which they are developed. It can also be maintained as hard / soft copy as per one’s connivance.

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2.2 Documents and records

2.2.1 Documents are developed which are essential for effective implementation & assessment

a) Documents are developed which are essential for effective implementation of WMS

b) Documents are simple and easy to implementc) Documents are integrated with model and integration elements and records for

better applicabilityd) Documents are updated after improving existing practicese) Documents are reviewed periodically for applicabilityf) The best wellness practices witnessed or noticed amongst the colleagues,

literature on net or any media or seen practicing by any one, the documents are updated for better practices

g) Documents are properly indexed for better referencingh) Documents are well maintained in hard / soft form and protected from damagei) Documents of external origin are properly indexed and maintained up to date

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2.2 Documents & Records

2.2.2 Records are maintained to demonstrate effective implementation of WMS

a) Records are maintained as an evidence for effective implementation and effective achievement of planned results

b) The records are maintained in a simple form as a hard / soft copyc) Records are hyperlinked on computer with the relevant document

wherever feasibled) Records in hard form are protected from adverse storage conditionse) Records of soft nature are protected from damage or virus invasion or

loss and back up is taken at regular intervalf) Records are properly indexed for easy irretrievabilityg) Record of confidential nature are well preserved at a safe location

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2.3 Wellness management planning

The WIM implementation can be effective only if wellness management planning is carried out in a proper manner.The ideal requirement for each life area is identified by individual. The existing state of wellness is assessed by oneself and / or the competent individual with the help of assessing tool and the gap is identified as an area of concern for taking action to improve the quality of life.Integrations are evolved for each of the eight life areas and action plans are evolved with do’s and don'ts with clear understanding of pay-off and pleasure for implementing action plan and penalty and pain resulting due to non implementation of the action plan.The action plans are implemented with active support of all concerned to get the desired results.

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2.3 Wellness management planning

2.3.1 the ideal wellness requirement for each life area is identified by individual

a) The ideal wellness requirement in each life area is identifiedb) Ideal requirement reflects health, harmony and happiness in all eight

areas of lifec) Ideal requirement reflects harmony with natured) Ideal requirement reflects win-win situation with self and otherse) Ideal requirement is in line with ones vision values, wellness policy and

purpose of life

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2.3 Wellness management planning

2.3.2 The existing state of the wellness of each life area is determined by individual

a) Existing state of wellness of each area is identified by self as perceived by oneself

b) Existing state of wellness is assessed by competent person by using software or other assessment tools where feasible

c) Existing state of wellness is assessed in all the eight areas of lifed) Existing state evaluation related questionnaire is used where available for

different evaluation parameterse) Existing state of wellness is arrived at by the individual after review of

deviations, complaints, feedback, assessment or suggestion and inputs from self and all concerned

f) Record of existing state review is maintained up to date

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2.3 Wellness management planning

2.3.3 The gap is identified for each life area regarding ideal and actual life situation as area of concern

a) Gap is identified in the existing and ideal state as an area of concernb) Gap is identified for all the eight life areasc) Gap clearly states what is missing in life for wellnessd) Gap identifies the lifestyle, thoughts, words or action which is the area of

concern for oneselfe) Gap identification is carried out frequently for its early detection and

taking actionf) The record of gap identification is maintained

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2.3 Wellness management planning

2.3.4 The objectives are evolved for each area of concern which are based on the life vision, wellness policy, values, deviations and feedback

a) Objectives are evolved for all eight life areas which are SMART, i.e. Simple, Measurable, Achievable, Realistic and Time bound

b) The objectives are evolved based on the vision, wellness policy, values, deviations, review and feedback from all concerned

c) Objectives evolved are based on win-win and continual improvement philosophy

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2.3 Wellness Management Planning

2.3.5 Action plan is evolved for Do’s & Don'ts for taking actions in definite ways to achieve objectives

a) For all wellness objectives the action plan is evolved with clear details of Do’s and Don'ts

b) The action plan is detailed for pleasures and pay off of achieving wellness objectives

c) The action plan is detailed for pain and penalties of not achieving wellness objectives

d) Action plan covers time period of implementation / achieving results where feasible

e) Action plan covers details of resources that may be deployed to fulfill the objectives

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2.3 Wellness Management Planning

2.3.6 Action plan is implemented with active support of all concerned and appropriate use of resources

a) Action plan is implemented for all Do’s and Don'ts decidedb) Action plan is implemented in timely manner without undue delayc) The support is obtained from the resource persons where needed and

feasibled) The resources and infrastructures are applied for the implementation of

action plane) The record of the implementation of action plans in timely and

adequately manner and problems encountered in its implementation is maintained

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2.4 Knowledge and skill assessment and improvement

The intent of the model is to support the individual in assessing the need and developing the knowledge and skill in the chosen field for making continual improvement. The model also provides guideline in defining the qualification, experience, skill and training pertaining to each role, identifying the existing status and determining the gap.

It also supports the individual in deciding course of action in developing the competency for existing and new assignments and meeting with challenges in life. The model also guides the individual in identifying the emerging new fields of knowledge and expertise that one can acquire to achieve the cutting edge over the conventional level of expertise possessed by the average group of people.

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2.4 Knowledge and skill assessment and improvement

2.4.1 The competency required for each area of wellness is identified in terms of qualification, experience, skill and training

a) The qualification, experience, skill and training needed for achieving wellness in each eight areas of life is identified for the present and future assignment in the chosen field

b) Competency requirements are assessed to achieve wellness in lifec) Record of requirement assessment is maintained

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2.4 Knowledge and skill assessment and improvement

2.4.2 Based on the existing level of knowledge, experience and skill possessed by individual, the gap is identified and need for its enhancement is determined

a) The existing qualification, experience and skill inventory record is maintained

b) The gap is identified for the ideal v/s actual competency possessed by individual for the present and future assignments

c) The need for achieving additional qualification, experience, skill or training is determined by self or professional

d) The objectives are evolved with a time frame to achieve needed competence level

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2.4 Knowledge and Skill assessment and Improvement

2.4.3 The need for enhancement of knowledge and skill is fulfilled by university course, on the job training, seminar, workshop or self study or other feasible means

a) The university course, on the job training, distance learning or skill building efforts are planned through seminar workshop or self study or by other feasible means

b) Planning of resource and infrastructure required is carried out and their availability is ensured in timely manner for knowledge acquiring and skill building

c) The seminar, workshop or self study efforts are made to enhance the individual competency

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2.4 Knowledge and Skill assessment and Improvement

2.4.4 The effectiveness of the efforts made to enhance knowledge or skill is assessed by self-test or through competent person or other means and need for further training and skill building is identified

a) After the skill building effort, it is assessed by competent person, self test or online test to identify gap, if any

b) The adequacy of the qualification experience and skill for the present and future assignments is assessed and further need for training and skill building, if any is determined

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2.4 Knowledge and Skill assessment and Improvement

I have evolved wellness Integration model first time in the world which can be used for development of an individual’s Wellness Management System.

For obtaining book on wellness Integration model and getting training on development of an individual’s Wellness Management System. You may contact at following address:

Chandrakant PatelWellness PlusPhone: 0265 2642461Contact: +91 98240 06650.Email: cvpatel51@gmail.com : info@wellnessplus.co.in

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