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WELFARE CLIENT DATA SYSTEMS BOARD OF DIRECTORS MEETING AGENDA PACKAGE Friday, November 13, 2015 12:00 P.M. 2:00 P.M. Library Galleria East Room 828 I Street Sacramento, California 95814 OPEN SESSION

WELFARE CLIENT DATA SYSTEMS BOARD OF DIRECTORS … BOD Agenda Pkg 2015-1113 OPEN.pdf · WELFARE CLIENT DATA SYSTEMS . BOARD OF DIRECTORS M EETING AGENDA PACKAGE . Friday, November

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Page 1: WELFARE CLIENT DATA SYSTEMS BOARD OF DIRECTORS … BOD Agenda Pkg 2015-1113 OPEN.pdf · WELFARE CLIENT DATA SYSTEMS . BOARD OF DIRECTORS M EETING AGENDA PACKAGE . Friday, November

WELFARE CLIENT DATA SYSTEMS BOARD OF DIRECTORS MEETING AGENDA PACKAGE

Friday, November 13, 2015

12:00 P.M. – 2:00 P.M.

Library Galleria

East Room

828 I Street Sacramento, California 95814

OPEN SESSION

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AGENDA

1

Welfare Client Data Systems Board of Directors’ Meeting

Date: Friday, November 13, 2015

Time: 12:00 PM to 2:00 PM

Location: Library Galleria, East Room, 828 I Street, Sacramento, California 95814

Dial-in: (888) 330-1716; Access Code: 8763229, Host (WCDS): 001061 Open Session Only

Attendees: County Directors and/or Delegates CWDA Alameda, Lori Cox Christiana Smith Alameda, Don Edwards Contra Costa, Kathy Gallagher First Data Staff Fresno, Delfino Neira Diane Alexander Orange, Mike Ryan Karen Tinucci Placer, Linda Patterson Sacramento, Ann Edwards (Co-Chair) Hewlett Packard Enterprise San Diego, Rick Wanne Jeff Archie San Francisco, Dan Kalamaras Jung Kim San Francisco, Trent Rhorer Chris Van Vlack San Luis Obispo, Lee Collins San Luis Obispo, Kevin Smith OSI San Mateo, Iliana Rodriguez Kristine Dudley Santa Barbara, Daniel Nielson Kurtis Knapp Santa Clara, Robert Menicocci Santa Clara, Umesh Pol WCDS Staff Santa Cruz, Cecilia Espinola Lynn Bridwell Solano, Angela Shing Stacey Drohan Sonoma, Jerry Dunn Sheila Lossner Tulare, Juliet Webb Steve Maciel Ventura, Barry Zimmerman (Co-Chair) Jo Anne Osborn Yolo, Nancy O’Hara Hali Reyes Rodain Soto

OPEN SESSION

12:00 1. Call Meeting to Order by WCDS Co-Chair and Introductions (Barry Zimmerman) 12:05 2. Agenda Review and Comments by WCDS Co-Chair (Barry Zimmerman)

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AGENDA WCDS Board of Directors’ Meeting

November 13, 2015

2

12:06 3. Meeting Minutes Approval Items (Barry Zimmerman) 3.1 Board of Directors’ Draft Meeting Minutes, 9/11/15 – Attachment 3.1

12:10 4. SAWS Updates (Kristine Dudley)

4.1 SAWS Executive Steering Committee Meeting Update 4.2 Staffing Review

5. Decision / Action Item(s) 12:25 5.1 Approve OPAC Bylaws – Attachment 5.1 (Lynn Bridwell)

12:30 6. Discussion Item(s) – None 12:30 7. Hewlett Packard Enterprise (HPE) Updates

7.1 Strategic Updates – Attachment 7.1 (Jung Kim, Rodain Soto, Chris Van Vlack) • Business Intelligence • Advanced Analytics

7.2 Operational Updates (Jeff Archie, Chris Van Vlack) 7.2.1 CalWIN Outage, 11/3/15 – Attachment 7.2.1 7.2.2 Environment Performance: Training and UAT – Attachment 7.2.2 7.2.3 Client Correspondence Production and UAT – Attachment 7.2.3

7.3 Informational Update (Chris Van Vlack) 7.3.1 Hewlett Packard Enterprise – Attachments 7.3.1

1:30 8. Portfolio Review 8.1 Strategic Updates - Attachment 8.1 (Rodain Soto)

9. Informational Item(s) - None 1:45 10. Open Session Adjournment by Co-Chair (Barry Zimmerman) CLOSED SESSION

11. Approve - None 1:45 12. Informational Item(s) 12.1 Code for America (Hali Reyes) 12.2 WCDS Updates – Attachment 12.2 (Hali Reyes) 2:00 13. Closed Session Adjournment and Next Meetings (Barry Zimmerman)

13.1 Board & Other Meetings Schedule • Board of Directors Meeting, 1/15/16, Library Galleria, Sacramento

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AGENDA WCDS Board of Directors’ Meeting

November 13, 2015

3

PUBLIC NOTICE This is a regularly scheduled meeting of the WCDS Board of Directors that generally occurs monthly from 12:00 P.M. to 2:00 P.M. at the address noted above. The meeting dates for 2015 are as follows: January 16, February 20, March 13, April 10, May 15, June 12 (Canceled), August 14, September 11 and November 13; there are no meetings for the months July, October and December. Agendas and Materials: Agendas and most supporting materials are available on the CalWIN website at http://www.calwin.org/bod.asp. Due to legal, copyright, privacy or policy considerations, not all materials are posted online. Materials that are not posted are available for public inspection between 8:00 A.M. and 5:00 P.M., Monday through Friday, at 8000 Foothills Boulevard, Roseville, CA 95747. Supplemental Materials: Materials related to an item on this agenda submitted to the Board after distribution of the agenda packet are available for public inspection in WCDS offices at 950 Iron Point Road, Folsom, CA, during normal business hours. Disabled Accommodation: If you have a disability which requires an accommodation, an alternative format, or requires another person to assist you while attending this meeting, please contact Stacey Drohan at (916) 608-3367 as soon as possible to ensure arrangements for accommodation. Approval of Consent Items: Consent Items include routine financial and administrative actions and are usually approved by a single majority vote. There will be no discussion on these items prior to voting on the motion unless Board Members or the public request specific items be discussed and/or removed from Consent. Public Comment: For any member of the audience desiring to address the Board on a matter on the agenda, please walk to the podium and after receiving recognition from the Chair, please state your name and make your comments. Closed session items may be added prior to the Board adjourning to closed session. In order that all interested parties have an opportunity to speak, please be brief and limit your comments to the subject under discussion. Each person is usually granted 3 minutes to speak; time limitations are at the discretion of the Chair. While members of the public are welcomed to address the Board, under the Brown Act, Board members may not deliberate or take action on items not on the agenda, and generally may only listen.

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MEETING MINUTES

1

Welfare Client Data Systems Board of Directors’ Meeting

Date: Friday, September 11, 2015

Time: 12:00 PM to 2:00 PM

Location: Library Galleria, East Room, 828 I Street, Sacramento, California 95814

Dial-in: (888) 330-1716; Access Code: 8763229, Host: 1061 (NEW NUMBER)

Attendees: County Directors and/or Delegates CWDA Alameda, Lori Cox Christiana Smith X Alameda, Don Edwards X Contra Costa, Kathy Gallagher X First Data Staff Fresno, Delfino Neira X Diane Alexander Orange, Pam Miller for Mike Ryan T Karen Tinucci X Placer, Linda Patterson X Sacramento, Ann Edwards (Co-Chair) X HP Enterprise Services, Inc. San Diego, Rick Wanne X Chris Van Vlack X San Francisco, Dan Kalamaras X Dawn Wilder X San Francisco, Trent Rhorer San Luis Obispo, Lee Collins OPAC Co-Chairs San Luis Obispo, Kevin Smith Santa Clara, Victoria Tran T San Mateo, Iliana Rodriguez Sonoma, Lis Barca Santa Barbara, Daniel Nielson Santa Clara, Robert Menicocci OSI Santa Clara, Umesh Pol X Kristine Dudley X Santa Cruz, Cecilia Espinola X Kurtis Knapp Solano, Angela Shing X Sonoma, Jerry Dunn X WCDS Staff Tulare, Juliet Webb Henry Arcangel X Tulare, Francena Martinez X Lynn Bridwell X Ventura, Barry Zimmerman (Co-Chair) X Stacey Drohan X Yolo, Nancy O’Hara T Sheila Lossner T Steve Maciel X Jo Anne Osborn X Hali Reyes X Rodain Soto X

OPEN SESSION

1. Call Meeting to Order by WCDS Co-Chair and Introductions (Ann Edwards)

The meeting was called to order by the Co-Chair at noon.

Agenda Item 3.1

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MEETING MINUTES WCDS Board of Directors’ Meeting

September 11, 2015

2

2. Agenda Review and Comments by WCDS Co-Chair (Ann Edwards)

• Add - Code for America as a discussion item in Closed Session.

3. Meeting Minutes Approval Items (Ann Edwards)

3.1 Board of Directors’ Draft Meeting Minutes, 8/14/15 – Attachment 3.1 Motion: Jerry Dunn/SON motioned to approve the draft meeting minutes of 8/14/15 as written. Kathy Gallagher/CCS seconded. Motion carried. All in favor.

4. SAWS Updates (Kristine Dudley)

4.1 SAWS Executive Steering Committee Meeting Update Four primary items discussed.

o CalHEERS, NOA Issue (Confidentiality breach): The matter has been addressed in multiple forums. Fixes are in place and process improvements have been made to prevent any potential for future issues.

o LRS: LRS is less than 3 weeks from go-live. o Migration: Doing side-by-side comparisons of the two systems in October to identify the scope. o DHCS requested to eventually rotate automated reports for enrollment for CMS. CWDA is working

with Consortia and involved parties in gathering requirements for the reports. 4.2 OSI Liaison Onsite at Roseville

o OSI’s CalWIN Liaison will work at the CalWIN office every Monday to keep communication flow and representation. OSI also has a liaison in Los Angeles.

5. Decision / Action Item(s)

None.

6. Discussion Item(s) 6.1 Advanced Analytics Update (Hali Reyes)

Advanced Analytics has started with a kick-off meeting this week. A lot of exciting things are happening with data governance. Developing a list of items to pursue that provide the most value.

6.2 CalHEERS Update (Hali Reyes) General

At WCDS’ request for better communication when CalHEERS issues arise, CalHEERS began holding Bridge Calls twice daily which were very effective.

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MEETING MINUTES WCDS Board of Directors’ Meeting

September 11, 2015

3

LPR Issue 200K at risk individuals have been identified; the population has been divided into two groups. Benefits will be returned to them by running a sequel for each. The Roseville site will run a sequel to move them to full scope and prevent the issue from occurring again.

NOA Issue CalHEERS implemented fixes for both cross-county data contamination and the header formatting error on NOAs. With added validation of the issues being resolved, the Roseville site started processing CalWIN notices. A small portion of the impacted clients were discontinued. A list of the clients impacted will be sent to the related county for review and restoration if needed. Rapid response teams were formed to handle the NOA issue.

6.3 Transition Activities – Attachment 6.3 (Henry Arcangel, Steve Maciel)

The disaster recovery site in Colorado Springs is now up and running. Executive Scorecard goes green today. SLA definition are almost complete.

6.4 APHSA ISM Conference Update – Attachment 6.4 (Hali Reyes)

Learned about the A-87 funding dollars. There may be opportunity in tying A-87 funds with NextGen CalWIN concepts that could benefit across SAWS. This could be discussed at the SAWS Executive Committee. OSI, WCDS and CWDA will discuss ways to approach.

A county expressed the desire for funding help to offset their cost to retain staff levels.

A statewide mobile app is a possibility.

7. HP Updates (Chris Van Vlack)

7.1 Executive Dashboard Demo Phase 1 of the Executive Scorecard was demonstrated (video) to include real data. Items related to releases will soon be added and other features. Training will be offered to Counties. Credentials for log-on will be sent to users (Board of Directors and OPAC members). By the end of September, it will contain a couple months of data.

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MEETING MINUTES WCDS Board of Directors’ Meeting

September 11, 2015

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7.2 CIS Replication – Attachment 7.2 Refer to the attached status chart. CIS replication will be completed across all Counties by end of 2015.

8. Portfolio Review

8.1 First Data Quality Assurance Executive Summary Report – Attachment 8.1 (Karen Tinucci) Disaster Planning Counties are encouraged to examine their own contingency plans routinely with all the changes in the works. Release 43, County Testing There are some delays getting documents sent to help Counties prepare while the Roseville site is acclimating to new tools/processes. Major components of R43 are Application Development Framework Upgrade and WTW 24-timeclock change. There is focused effort in testing, resulting in improved quality.

8.2 Strategic Updates 8.2.1 Strategic Goals 1, 2, 3 - Attachment 8.2.1 (Rodain Soto)

Walked-through the supporting document. SG1 BI will be delivered incrementally. Increment 1 stood up the tool and gave opportunity for all to familiarize with its capabilities. Increment 2 will include County data. There will be dashboards for BI. How to work with BI will be shown at the next Board meeting.

To clarify, Executive Scorecard is a dashboard showing the operational status of the project as a whole. Dashboards for BI will be in the BI tool and only relate to BI data. WCDS may look at tying the dashboards into one portal. A Data Governance Team has been formed that will engage a couple of Directors with the purpose to determine standards and how to view data across the consortium. Cross-consortia viewing of data will be pursued in the future. SG2 The CalFresh Initiative Portfolio has been completed with final delivery in Release 42. Currently prioritizing and planning NextGen and User Experience quick wins.

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MEETING MINUTES WCDS Board of Directors’ Meeting

September 11, 2015

5

The User Experience Groups gained 150 recommendations from Counties which are being categorized and will be shared with OPAC this month.

SG3 WCDS is hosting inter-consortia sessions for ARC (Approved Relative Caregivers) design and implementation in SAWS.

WCDS/HP presented at the Medicaid Enterprise Systems Conference (MESC) in Iowa that reviewed our data enterprise - data analytics, data governance, CIS replication and data sharing.

9. Informational Item(s) 9.1 Board of Directors 2016 Meeting Schedule – Attachment 9.1

10. Open Session Adjournment by Co-Chair (Ann Edwards)

Open session adjourned at 1:11pm. CLOSED SESSION

11. Approve - None 12. Discussion

12.1 Code for America Action Item: WCDS / CWDA will reach out to CFA to setup a meeting.

13. Closed Session Adjournment and Next Meetings (Ann Edwards) 13.1 Board & Other Meetings Schedule

• CWDA Conference, 10/14/15 to 10/16/15, Hyatt Hotel, Monterey • Board of Directors Meeting, 11/13/15, Library Galleria, Sacramento

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MEETING MINUTES WCDS Board of Directors’ Meeting

September 11, 2015

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ACTION ITEMS

ID

Open Date

Description of Action Item

Assigned to

Due

Closed Date

42 2/20/15 OPAC to include ‘projected impact to customers’ component to the Go, No-Go process and add more lead time. • In process. Done.

Francena Martinez / Jo Anne Osborn / D. Masterson

3/13/15 9/11/15

59 5/15/15 Agendize “Open Enrollment Plan” for August.

Done. Close.

Stacey Drohan 8/14/15 8/14/15

60 8/14/15 WCDS will send a CRFI to counties to determine their holiday schedule to ensure coverage of Contact CalWIN. (Volunteers would be solicited for days needing coverage)

CIT sent to counties with instructions to update the calendar tool in Contact CalWIN.

Fue Kue 9/15 9/15

61 8/14/15 WCDS to update the Board’s Bylaws; omitting language relating to Directors’ representation on OPAC as a requirement.

9/11/15: Done

Stacey Drohan 9/15 9/11/15

62 9/11/15 WCDS / CWDA to reach out to CFA to setup a meeting

Hali Reyes, Christiana Smith

11/13/15

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Bylaws of the WCDS Operations & Policy Advisory Committee Page 1 of 8

BYLAWS

OF THE

WELFARE CLIENT DATA SYSTEMS

OPERATIONS & POLICY ADVISORY COMMITTEE

Adopted March 2010 (Revised)

October 22, 2015 (Revised)

Agenda Item 5.1

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Bylaws of the WCDS Operations & Policy Advisory Committee Page 2 of 8

BYLAWS

WELFARE CLIENT DATA SYSTEMS OPERATIONS AND POLICY ADVISORY COMMITTEE

I. RECITALS

A. Whereas eighteen (18) counties (the Counties of Alameda, Contra Costa, Fresno, Orange,

Placer, Sacramento, San Diego, San Francisco, San Luis Obispo, San Mateo, Santa Barbara, Santa Clara, Santa Cruz, Solano, Sonoma, Tulare, Ventura, and Yolo) [hereinafter referred to collectively as "Counties" and individually as "County"] comprise the Welfare Client Data System (WCDS) Consortium; and

B. Whereas the WCDS Consortium Counties utilize a computer system known as the

CalWORKs Information Network [hereinafter referred to as "CalWIN"] and other self-service applications through a contract with Hewlett Packard Enterprise Services [hereinafter referred to as the “Contractor”]; and

C. Whereas the WCDS Board of Directors has been formed to establish and oversee the

execution of policy for the Welfare Client Data Systems; and

D. Whereas it is necessary for the WCDS Board of Directors to establish a WCDS Operations and Policy Advisory Committee consisting of personnel from each County to convene periodically to provide recommendations for the long-range planning, ongoing development, enhancement, and maintenance aspects of the Welfare Client Data Systems under the policy direction of the Board of Directors; and

E. Whereas the creation of bylaws will formalize the WCDS Operations and Policy Advisory

Committee’s responsibilities and authority with respect to the Welfare Client Data Systems planning, development, implementation, and maintenance;

Now, therefore, the following bylaws are created by and for the WCDS Operations and Policy Advisory Committee, subject to the approval of the WCDS Board of Directors:

II. NAME

The name of this body shall be the Welfare Client Data Systems (WCDS) Operations and Policy Advisory Committee [hereinafter referred to as “WCDS OPAC”].

III. PURPOSE

The purpose of the WCDS Operations and Policy Advisory Committee is to make recommendations to:

• WCDS Board of Directors, to facilitate decision-making • WCDS Staff, to facilitate strategy, planning and execution • Counties, to facilitate preparedness for implementation of strategic initiatives:

including organizational change management for the benefit of all Counties.

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Bylaws of the WCDS Operations & Policy Advisory Committee Page 3 of 8

The OPAC is charged to recognize and minimize the impact of threats to the Consortium’s dynamic and progressive change management portfolio and to promote a cost-effective, efficient and standardized product that is responsive to client and business needs,. The OPAC will be providing recommendations to the Board of Directors relating to the strategic goals, and in response to internal and external changes.

IV. WCDS OPAC MEMBERSHIP, CO-CHAIRS, AND VOTING

A. Membership of WCDS OPAC

WCDS OPAC members shall consist of representatives from each Consortium County comprised of IT or Operational staff. The County Director shall appoint one person with decision-making authority to represent its combined interests of Program and Automation. The WCDS Project staff, the IV&V Vendor and Contractor will participate in meetings and OPAC activities. The following individuals will be non-voting members:

o Directors participating on the OPAC o WCDS Executive Director and other Consortium Project staff. o WCDS IV&V Vendor staff o The CalWIN Contractor staff (as invited)

A subset of the OPAC will serve as the OPAC Steering Committee to handle urgent matters between meetings to include the OPAC Co-Chairs, and one representative each from a large, medium and small county for a total of five members. OPAC will select the additional three Steering Committee members.

B. Election and Term of WCDS OPAC Co-Chairs

The WCDS OPAC Co-Chairs shall be elected by the WCDS OPAC members annually in May for a twelve (12) month term to begin on the following July 1st. Annually in June the OPAC Co-Chairs will select the three representatives, one each for a large, medium and small county. The selections will be ratified during the OPAC meeting.

C. Voting of OPAC

1. Participating County(ies)

For all purposes, "participating County(ies)" is defined as signatories to the Agreements and all amendments thereto. Counties shall be allowed sixty (60) days following either the effective date or date of transmittal to the County of any amendment, whichever is later, to process and sign such amendment. Following this sixty-day period, any County that is not a signatory to the amendment shall be considered a non-participating County. Any County refusing to pay current full contract charges, as prescribed by the Agreement and all amendments thereto, shall not be considered to be a participating County, even though that County may be a signatory to the above-mentioned documents.

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Bylaws of the WCDS Operations & Policy Advisory Committee Page 4 of 8

2. Voting Representatives

The Social Services/Welfare Director in each participating County shall designate one (1) individual per Section IV.A above as the person authorized to vote on behalf of that County (hereinafter referred to as the “Voting Representative”). Each Director may designate an alternate to fulfill the duties as circumstances warrant. Such designations shall be in writing to the WCDS Executive Director.

3. Voting Process

a. Entitlement to Vote and Requirement for Passage

Each participating County shall have one (1) vote on each question presented at the meetings. This vote must be made after consideration of the discussion of the issues. Votes may only be cast by representatives attending the meeting in person or by conference call. No person shall be permitted to vote unless previously designated as Voting Representative.

Approval of any question/proposal on the agenda requires a simple majority of participating Counties voting in favor. A simple majority is defined as more than one-half of the WCDS OPAC members present or on a conference call. At the discretion of the WCDS OPAC Co-Chairs, issues or questions arising between meetings may be voted upon by electronic mail. This vote shall be ratified and recorded in the minutes of the next scheduled WCDS OPAC meeting.

b. Electronic Voting

Electronic voting may be conducted through email, where the WCDS Executive Director submits requests for votes via email. All vote responses received by OPAC voting members or designees will be logged and counted on a summary log. The voting summary and voting outcome will be noted in the following OPAC agenda package.

V. WCDS OPAC MEETINGS, AGENDA, MINUTES A. Meetings

The WCDS OPAC shall have regularly scheduled meetings each month, except for a single combined meeting for the months of November and December. The WCDS OPAC shall provide oversight and implementation of the strategic initiative portfolio related to the long-range planning, ongoing development, enhancement, and maintenance of the Welfare Client Data Systems in accordance with the contract. The WCDS OPAC shall also review and discuss policy matters that have been received from, or will be presented to, the WCDS Board of Directors.

Two regular meetings per year shall be held in Southern California unless a majority vote of the Counties agrees to waive one or both of them. Special meetings may be called, when deemed necessary.

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Bylaws of the WCDS Operations & Policy Advisory Committee Page 5 of 8

B. Attendance

WCDS OPAC members shall make every effort to attend each scheduled WCDS OPAC meeting in person or by conference call. In the event a member has three (3) absences in one fiscal year, the WCDS OPAC Co-Chairs, WCDS Executive Director or WCDS designee shall inform the appropriate Director for evaluation of participation.

C. Agendas The WCDS Leadership Team and the WCDS OPAC Co-Chairs will work in concert to develop an agenda for the WCDS OPAC meetings. An agenda for each regularly scheduled monthly meeting shall be prepared and transmitted to all participating Counties and the Contractor not later than five (5) business days prior to the meeting. Agendas for special meetings shall be prepared and transmitted to all participating Counties and the Contractor in a timely manner.

Items added to the agenda after publication shall be added for discussion only, unless a majority of participating counties vote to include the item on the current Agenda for voting purposes.

D. Minutes

Minutes of each regularly scheduled monthly meeting shall be prepared by the scribe and transmitted to all participating Counties (as defined in Section IV.C.1) not later than ten (10) business days subsequent to any meeting. Minutes of special meetings shall be prepared and transmitted to all participating Counties in a timely manner.

VI. CO-CHAIRS and OPAC STEERING COMMITTEE

The Co-Chairs shall be elected by a majority of the WCDS OPAC with the following considerations. The Co-Chairs shall represent Counties of different sizes.

A. Co-Chair

1. Responsibility and Authority

The Co-Chairs shall be responsible for transmitting, on behalf of the WCDS OPAC, recommendations to the Board of Directors on the portfolio, policy, and services. The Co-Chairs shall be responsible to attend the regularly scheduled WCDS Board of Directors and Executive Directors meetings to communicate on behalf of the WCDS OPAC recommendations made and the reasoning behind such recommendations. The Co-Chairs will be responsible to communicate back any direction from the WCDS Board of Directors to the WCDS OPAC. In addition, the Co-Chairs shall have the responsibility and authority as delineated elsewhere in these bylaws. One Co-Chair has the responsibility and authority to act on behalf of the other if unavailable to act.

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Bylaws of the WCDS Operations & Policy Advisory Committee Page 6 of 8

B. OPAC Steering Committee

The WCDS OPAC Co-Chairs shall form a Steering Committee to address specific needs. The OPAC Steering Committee shall consist of five (5) members. The OPAC Steering Committee representation will include the present Co-Chairs, and one representative each from a large, medium and small county to ensure the perspectives of small, medium and large counties are represented. No OPAC Steering Committee member shall serve for more than twenty-four (24) consecutive months, with the exception of the named positions. The OPAC shall ratify all preliminary recommendations made by the OPAC Steering Committee.

VII. NON-VOTING MEMBERS

A. WCDS Executive Director

1. Authority

The WCDS Executive Director shall have the authority to transmit directions to the Contractor for services as authorized by the Co-Chairs of the OPAC or the Co-Chairs of the Board of Directors, but may transmit directions without such authority when changes of a technical nature are mandated by State and/or Federal authorities with an implementation date that does not allow sufficient time for WCDS OPAC action. The WCDS Executive Director shall advise Voting Representatives in a timely manner of all such changes made solely on his/her authority and include these items on the next agenda of the WCDS OPAC. The WCDS Executive Director shall be responsible for the process of securing State approval of the Agreements and any amendments thereto.

2. Audits and Financial Statements.

The WCDS Executive Director shall annually, no later than September 1 of each year, prepare and submit to the members of the WCDS Board of Directors, a financial statement for the previous fiscal year which summarizes the year's budget and expenditures (in dollars and hours), and provide an administrative summary of the year's activities, accomplishments and problems from the perspective of the Executive Director. The summary will be provided to the OPAC members for review.

The WCDS Executive Director shall, if an audit is called for by the WCDS Board of Directors, fully cooperate with and support such an audit, and assure the copies of such audit report shall be submitted to the members of the WCDS OPAC and the WCDS Board of Directors with the Co-Chair's comments and recommendations. The WCDS Board of Directors shall review and act upon the audit report and WCDS Executive Director’s comments and recommendations and may, as part of that process, solicit comments and recommendations from the WCDS OPAC.

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Bylaws of the WCDS Operations & Policy Advisory Committee Page 7 of 8

B. WCDS, IV&V and Contractor Staff

WCDS, IV&V and Contractor staff will provide support to OPAC to assist the co-chairs in performance of their activities and work with them to remove barriers to the success of OPAC. WCDS will support OPAC in coordination and communication between OPAC and the Board of Directors, facilitate processes and perform actions assigned by OPAC.

VIII. Project Teams

A. Project Teams

The OPAC as part of their responsibility for the portfolio change requests may recommend establishing a Project Team and/or the type of project team to be assigned to new change requests. The WCDS and HP Project Managers will work with the County CalWIN Managers in establishing the members of the project teams.

B. Composition

The Project Team members are selected by the Product Owner and Project Manager and approved by OPAC. Membership and project team size may vary throughout the lifecycle of the project based on the resources required to develop the solution. County Subject Matters Experts (SMEs) will normally be limited to three (3) members as determined by the project size and methodology being used to develop the solution. A simple majority of Project Team members is required for passage of Project Team items.

C. Purpose

Each Project Team, as defined by the WCDS OPAC, shall receive a general charter with direction on team responsibility to be adopted prior to start of work.

D. Responsibility and Authority

The authority of Project Teams shall be limited by the appointing record. All Project Team recommendations for system changes shall follow the designated change management process. Each system change request impact analysis shall include the Contractor's estimate of person-hours and costs required to complete such proposed tasks.

IX. REGISTRATION FEES

Each person attending onsite meetings of the WCDS OPAC and/or Project Teams shall pay a registration fee (the amount to be determined by the WCDS OPAC) to the Treasurer of the WCDS OPAC. Treasurer shall be responsible for the collection of registration fees and shall keep records ensuring proper use of net proceeds. The purpose of collection registration fees for deposit into the WCDS treasury is to cover the administrative costs of the committees' business, meeting rooms, and meals taken in conjunction with the meetings. The WCDS OPAC Co-Chairs may waive registration fees for a WCDS OPAC meeting whenever the balance in the treasury exceeds the combined costs of the most recent three (3) WCDS OPAC meetings. The WCDS OPAC Co-Chairs may waive registration fees for any meeting that is scheduled to last less than one-half day.

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Bylaws of the WCDS Operations & Policy Advisory Committee Page 8 of 8

X. CONDUCT OF BUSINESS

WCDS OPAC meetings shall be governed by Robert’s Rules of Order in all cases where applicable and to the extent to which they are not inconsistent with these bylaws.

XI. EFFECT AND AMENDMENTS TO BYLAWS

These bylaws shall become effective upon adoption by OPAC and approval by the WCDS Board of Directors. All amendments to these bylaws shall be presented to the WCDS OPAC and WCDS Board of Directors for consideration. No changes in these bylaws shall be effective unless and until approved by the WCDS Board of Directors.

OPAC approved the Bylaws on October 22, 2015. The WCDS Board of Directors ratified the WCDS OPAC Bylaws on _______________.

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WCDS BI & AA –Vision & StatusPrepared for Board of Directors2015.11.13

Agenda Item 7.1

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WCDS Analytics Vision

Busi

ness

Val

ue

Hindsight

Foresight

Insight

County Information

Server

Decentralized

County Level

Business

Intelligence

Centralized

Intra-Consortium

Advanced

Analytics

Centralized

Inter-Consortium

Analytics Capability

Analytics – The application of mathematics, statistics, and modeling to analyze, study, explore, and report on data; and to discover or derive results that were unknown before. Results can be descriptive (or diagnostic), predictive, or prescriptive.

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County Information Server (CIS)County Information Server provides county Human Service Agencies a vital source of information from the CalWIN Enterprise Database, and answers the question of “What Was” or “What Is” from a core CalWIN perspective.

Busi

ness

Val

ue

Hindsight

Foresight

Insight

County Information

Server

Decentralized

County Level

Business

Intelligence

Centralized

Intra-Consortium

Advanced

Analytics

Centralized

Inter-Consortium

Analytics Capability

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CIS Replication StatusThere are currently 18 Counties running replication

County Replication running Parallel OPS Go Live Status

1 SAC Yes 4/13/15 – 6/13/15 6/17/2015 LIVE

2 SBR Yes 4/13/15- 6/11/15 6/19/2015 LIVE3 TUL Yes 3/9/15- 4/18/15 5/15/2015 LIVE

4 ALAYes 2/23/15 - 5/23/15 6/19/2015

LIVE

5 SONYes 5/11/15- 7/11/15 7/13/2015

LIVE

6 YOLYes 5/18/15 -7/18/15 7/28/2015

LIVE7 SCZ Yes 4/13/15-6/26/15 8/17/2015 LIVE

8 SLO

Yes 5/18/15 –7/18/15 8/24/2015

LIVE9 SFO Yes 5/18/15-7/18/15 9/1/2015 LIVE

10 SMT Yes 5/15/15-7/18/15 9/1/2015 LIVE

11 SDG Yes 5/27/15 -7/27/15 10/13/15 LIVE

12 SOL Yes 5/25/15- 7/25/15 11/1/2015 LIVE

13 FRS Yes 8/14/15 – 10/14/15 12/14/2015

Extension – SQL Conversion

14 ORG

Yes 5/11/15-7/11/15 Proposed11/13/15??

TBD Monitoring Lag

15 SCL

Yes 10/12/2015 – 12/14/2015 ETA12/16/2015

PPM 31653 – Pause CIS ReplicationPPM 31390 –Replicate CCS Data to SCL – On Hold

16 CCS Yes 4/27/15 – 6/30/15 TBD Extension – PPM 31390 - Northwoods

17 PLAYes 4/30/15-6/30/15 TBD

Extension – PPM31838 – Conversion

18 VENYes 5/18/15-7/18/15 TBD Working with Informatica to provide patch

to fix replication stoppage

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Business Intelligence (BI) Solution

Busi

ness

Val

ue

Hindsight

Foresight

Insight

County Information

Server

Decentralized

County Level

Business

Intelligence

Centralized

Intra-Consortium

Advanced

Analytics

Centralized

Inter-Consortium

Analytics Capability

Business Intelligence – The application of data processing and mathematical techniques to transform raw structured data into information for the purpose of reporting, i.e., BI uses a predefined set of metrics to measure past performance to aid business analysis, planning, and decision making. BI typically employs relational databases and outputs the results in reports, dashboards, and executive information systems.

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Business Intelligence Status & PlanCentrally-Hosted BI Solution providing standard reports and dashboards, ad hoc reporting, and personalization (My Dashboard)– Two Major Phases, Multiple Increments

– Phase 1 (Foundation) – Feb 2015 - July 2016– Subject Areas for Enterprise Data Warehouse (EDW) – Application, Case Management, Caseload Management, EDBC, Benefit

Issuance, Benefit Recovery, and Employment Services– 7+ years of data in EDW– All CalWIN tables available through BI Solution– County View & Consortium View, Geocoding, Security Roles– Communication and Adoption Strategy

– Phase 2 (Expansion) – Aug 2016 - Jan 2017– Analysis and Prioritization Beginning in Mar 2016– Anticipated Scope

– Additional Subject Areas– Functionality Enhancements– County Data– TBD…

– Solution designed with County input and Project Action Team (PAT) collaboration

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BISolutionDemo

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Advanced Analytics (AA) SolutionAdvanced Analytics – State of the art, leading-edge analytics that enables data exploration in a flexible manner, and that focuses on predictive or prescriptive insight, i.e., AA helps find new patterns and trends in data, simulate what-if scenarios, and optimize business; and AA also helps achieve deeper understanding via text document and social network analysis. AA often utilizes Big Data, presents its complex results via interactive visualization, and, hence, requires new technologies.

Busi

ness

Val

ue

Hindsight

Foresight

Insight

County Information

Server

Decentralized

County Level

Business

Intelligence

Centralized

Intra-Consortium

Advanced

Analytics

Centralized

Inter-Consortium

Analytics Capability

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Advanced Analytics Vision

– Published AA Solutions (Models & Visualizations) in Analytics Library

– AA Integrated in CalWINBusiness Process – NextGenCalWIN

– Mobile Analytics Available on The-Go

– Managed Analytics Services for Greater Adoption and Efficiency

Normal Workflow

Analytics in Business Process

Analytics On Demand

CalWIN Workflow

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Advanced Analytics ScenarioClustering, Correlation, and Optimization

Characteristics

Prog

ram

Out

com

e

B

C

AService A Funding

WPR

Service C Types

GA

Funding/Services Level

Prog

ram

Out

com

e

Service Portfolio

Prog

ram

Out

com

e Cost

Services & Population

Explore DataCalWIN, ExternalClusters and Statistically Relevant/Significant CharacteristicsSuccessful Cohorts

Discover RelationshipsCorrelations

What-IfSimulationFundingTargets

What-IfVisual InsightsWhere Are They?Do we have enough…?

What-IfOptimizationWhat Should We Do?

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Advanced Analytics Proof Of Value (POV) Status

– Scope– Setup a Cloud-based analytics environment– Load and profile Core CalWIN data – Test a set of prioritized hypotheses– Develop a repeatable and expandable Analytics

process to– Gather input– Identify and discuss potential hypotheses– Participate in hypothesis testing

– Conduct County Sessions– Provide training– Share progress and learnings, and receive feedback Data ResultsAnalytics

Consortium CountyConsortium

Secure Cloud

– Status– Completed– In Progress (Advanced Stage)– In Progress (Early Stage)– In Progress

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AASolutionDemo

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Appendix

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WCDS End-to-End AnalyticsCommon data and capabilities to answer two different questions

Answers the

“What is”

Answers the

“What if”Business Intelligence Advanced Analytics

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WCDS End-to-End AnalyticsContinuous Feedback Loop

Produce Operational

Reports

Perform Program Analyses

Make Policy Changes

Monitor Program Effectiveness

Advanced Analytics

• Policy/Program focused• Addresses “How should the

business/program change”• Finds unknown statistically relevant

correlations in your data for policy/program evaluation

• Operationally focused• Addresses “How is the business/program

performing”• Measures the policy/program effectiveness

Business Intelligence

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Business Intelligence Phase 1 – Timeline

2/1/2015 7/31/20164/1/2015 7/1/2015 10/1/2015 1/1/2016 4/1/2016 7/1/2016

Feb 15 – June 15Establish Data GovernanceBI RoadmapRequirement GatheringData ArchitectureInfrastructure Architecture

Feb 2015 – August 2015Definition Document Deliver.Project and Work Plan Deliver,Requirement Work ProductTechnical Design Deliver.

Feb 2015 – January 2016Infrastructure procurement, Installation and Configuration

(Dev, Test, Pilot and Production)

March 2015 – March 2016Increment 1 – 3: Design, Development, Testing and Assessment

2/18/16 – 4/18/16 Testing Period

4/19/16 – 6/30/16 User Pilot andTraining Period

Live

Planning &

Design

Iterative Dev &

TestTesting, Pilot &

Training

We are here

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Advanced Analytics – Why

• Benefits for Consortium –Actionable Insights to:

• Enhance Services & Products• Optimize Business &

Operations• Identify Anomalies & Outliers

• Benefits for State• Effectiveness of programs at

State level• Visibility to trends to shape

future decisions and policies• Insights to improve constituents’

welfare

“DATA AND FORECAST ANALYTICS”

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7.2.1 CalWIN Outage 11/03/2015

1

CalWIN Outage 11/03/2015 Purpose The following provides a high-level summary of the CalWIN Productions Events that occurred on November 3rd, 2015. Events: At approximately 8:45am, Counties began experiencing a variety of CalWIN issues, including address validation errors, EBT errors, EBDC errors and slow response times. Each of the reported issues were related to one primary event:

A system issue on the production server resulted in the primary IP Address for outbound traffic being reported incorrectly, leading to blocked traffic to and from other servers. There were no configuration changes made to the server prior to the event occurring, and initial review of server logs show no indications of unusual system behavior.

Resolution: The CalWIN team followed the incident management process and engaged multiple teams to research and resolves the issue. Due to the severity of the issue, a decision was made to “reboot” the server to re-establish the correct outbound IP.

The reboot started at approximately 11:30am, with service fully restored by 12:07pm. Note: Impacted Counties were contacted directly after the sever re-boot for confirmation. Upon completion of contacting the counties the outage notification was resolved at 12:58pm.

Impact: Multiple Counties experienced issues with CalWIN which impacted their ability to complete their work from approximately 8:45am to 12:07pm. Next Steps: The CalWIN team continues to research the root cause of the event and a Root Cause Analysis (RCA) will be completed. The RCA will address the events, impacts, and any processes that can be put in place to assist in avoiding this event in the future. Additionally, the CalWIN team has reviewed and updated its incident response communications process to provide more timely and accurate outage notifications.

Agenda Item 7.2.1

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1

7.2.2 Env Performance UAT, Trn, Prd

CalWIN Enviornment Performance Purpose The following provides a high-level summary of the CalWIN Environment Performance for the User Acceptance Testing (UAT), Training and Production environments. CalWIN’s User Acceptance Testing, Training, and Production environments have recently experienced unforeseen impacts as the result of two major initiatives:

• In moving our data center from Folsom to Rancho Cordova there were unforeseen impacts to the online performance of our Training and UAT environments.

A series of environment modifications have been completed to address these performance issues, which HP now believes to be fully addressed. There are remaining application issues which are being addressed through our standard defect resolution process. We expect these to be addressed by the middle of November.

• With over 50% of Client Correspondence processing now migrated to the new HP Exstream platform, we are

experiencing volume related issues impacting our ability to complete overnight CC generation in UAT and Production by 6am each day, resulting in delayed availability of CC in the UAT and Production environments. Several measures have been implemented, or are in development, to address this issue, including: performance enhancements to the CC environment, multi-threading of long running batch jobs, and a reduction in the conversion of CC documents from the legacy system while the aforementioned performance issues are addressed.

Additionally, the Production environment has experienced outages as a result of the following issues: • Network addressing error on 11/3/15 resulting in both a partial (slow response times and limited application

functionality) and full disruption of CalWIN availability between approximately 8:30am and 12:00pm. After attempting less disruptive resolution approaches, service was restored by a full restart of the server experiencing the network addressing error. Root cause determination is pending the examination of system logs and expected to be completed the week of November 16.

• Long running CIS Extracts for some of the larger counties, resulting in CalWIN not being available at 6am. The full implementation of CIS Replication will eliminate the need for CIS extracts, removing this workload from the batch cycle entirely. HP is working with the seven counties still running CIS Extracts to finalize implementation dates for each.

Below is an environment by environment breakdown of Business Impacts and Completed/Planned Corrective Actions by environment:

Agenda Items 7.2.2 and 7.2.3

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2

7.2.2 Env Performance UAT, Trn, Prd

UAT: The following outlines issues impacting the UAT environment.

Issue: Build, deployment and launch of new UAT environment in Rancho Cordova.

Impact: One week delay to the start of Release 43 UAT due to poor performing EDBC and CC transactions slowing execution of the batch “catch-up” cycles.

Corrective Action: • Completed - UAT environment build and deployment. • Completed 10/26 - Reconfiguration of network to improve speed of EDBC transactions by an average

of 500%. • Completed - Implementation of high speed storage (Solid State Drivees) to improve speed of CC by

approximately 20% Issue: Intermittent UAT login issues due to connectivity issue between Web and Database servers resulting from action taken to improve EDBC performance.

Impact: Users not able to login for one business day.

Corrective Action: • Completed 10/12 - Reconfigured Web servers to correct Web to Database server communications.

Issue: Slow performance of batch CC transactions resulting in loss of UAT environment availability.

Impact: Slow performance of batch CC transactions delaying the availability of CC for review by UAT testers, and in some cases delaying the execution of subsequent batch cycles, resulting unavailability of UAT environment for testers, thus slowing execution of UAT. Corrective Action:

• Completed 10/26 - Implementation of high speed storage (Solid State Drives) to improve speed of CC by approximately 20%.

• Target DEC 28th - Multi-threading of three significant portions of CC batch cycle to reduce processing time by up to 50%.

Issue: Application issue resulting in Data Mismatch and JavaScript errors.

Impact: Slowed execution of UAT testing.

Corrective Action: • Completed 11/2 – Data Mismatch bug fix implemented. • Target Nov 9th – JavaScript bug fix in development and testing.

• Note: Kill page issue is a previously existing issue in Production and not new to this release.

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3

7.2.2 Env Performance UAT, Trn, Prd

Training: The following outlines issues impacting the Training environment.

Issue: Slow performance in Training environment.

Impact: Slow performance resulted in delays to and loss of instruction time.

Corrective Action: • Completed 10/5 – Reconfiguration of network to improve speed between application and database servers. • Completed 10/26 – Reconfiguration of network to improve speed between web and application servers. • Completed 10/26 – addition of compute resources (CPUs and memory) to handle higher volumes of traffic.

(Note: The new training environment was sized at 150% of previous environment, but was still insufficient to meet demands).

• Completed 11/2 – Reconfiguration of Web server to better utilize compute resources. Issue: Application errors (Data Mismatch and/or Kill Page) at certain Chrome browser zoon settings.

Impact: Impacted delivery of training in Counties.

Corrective Action: • Completed 11/2 – Data mismatch bug fix implanted. • Target Nov 9th – JavaScript bug fix in development and testing. (Note: Kill Page issue is a previously existing

issue in Production and is not new to this release). • Reconfiguration of network to improve speed between application and database servers.

• Completed – Reconfiguration of network to improve speed between web and application servers. • Completed 10/26 – addition of compute resources (CPUs and memory) to handle higher volumes of traffic.

(Note: The new training environment was sized at 150% of previous environment, but was still insufficient to meet demands).

• Completed 11/2 – Reconfiguration of Web server to better utilize compute resources.

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4

7.2.2 Env Performance UAT, Trn, Prd

Production: The following outlines issues impacting the Production environment.

Issue: Slow performance of Batch CC transactions.

Impact: Delay of availability of CC for printing and review by county staff and in some cases, delays to delivery of CC to print vendors.

Corrective Action: • Completed 10/26 – Implementation of high speed storage (Solid State Drives) to improve the speed of CC by

approximately 20%. • Target DEC 28th – Multi-threading of three significant portions of CC batch cycle to reduce processing time by

up to 50%. Issue: Long running CIS Extracts in some larger counties.

Impact: Delayed morning availability of CalWIN for some counties.

Corrective Action: • Target TBD – Implementation of CIS Replication to facilitate retirement of CIS Extract processing.

• 11 of 18 Counties through implementation. • Target for implementation varies for remaining Counties.

Issue: CalWIN service disrupted for several hours on 11/14/2015 due to a network addressing issue (refer to BOD Summary CalWIN Events 11022015).

Impact: Counties unable to access CalWIN.

Corrective Action: • Service restored by full restart of impacted server. Additional corrective actions to be developed following

completion of root cause analysis, which is expected the week of November 16th. Next Steps: The CalWIN team will continue to report out on the progress of the Corrective Actions.

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Visit us at hpe.com

Dear Hali, This is an exciting time at Hewlett Packard Enterprise. Having just completed a complex separation in record time, we are now a leaner and more agile company, better positioned to serve you than ever before. One thing that hasn’t changed with the launch of our new company is our focus on customers and partners and ease of doing business. You are at the heart of our business and strategy. We know it takes more than great technology to help you succeed in a rapidly changing market. It takes an environment where collaborative people, empowering technology and transformative ideas come together to carry you forward faster. This is what you can expect from Hewlett Packard Enterprise. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, we have the right services and solutions to help make your business and IT environment more efficient, productive and secure. You’ll notice we have a new name and logo, as well as a new website to help you find the information you need. When you have a few minutes, check out HPE.com, and visit our support page for easy access to solution details and discussions. You can also follow Hewlett Packard Enterprise on Twitter and LinkedIn, and share feedback about how we can help you achieve your goals. Thank you for your continued support. Regards, Chris Van Vlack Hewlett Packard Enterprise

Agenda Item 7.3.1 (Doc 1 of 2)

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SAM 2015 Hewlett Packard Enterprise Snapshot

HP’s five year transformation journey

FY12Diagnosis & foundation

FY13Fix & rebuild

FY14Recovery & expansion

FY15Acceleration

FY16Industry-leading company

At launch, Hewlett Packard Enterprise will be an industry-leading company

Key markets Trailing twelve months financial metrics1 HPE revenue mix1,3

Hewlett Packard Enterprise is uniquely positioned to guide customers on their journey to a Hybrid Infrastructure

1 2 3Architect the right solution— matching the right apps to the right infrastructure

Optimize performance and cost through virtualization, automation, and orchestration

Manage partial or full hybrid environment and the migrations to get there

FY15 expected Cloud revenue

~$3B

$52.7BRevenue

$4.9BNon-GAAP operating profit2

9.2%Non-GAAP operating margin2

Looking to the future

Technology leader delivering unrivaled integrated solutions

Strong focus on innovation across segments

Significant growth potential in large and expanding markets

Leading positions across hybrid infrastructure, software, services and cloud

Financial strength foundational to the broader business strategy

Servers Storage Software Cloud

Networking Services Converged Systems

Protect your digital enterprise

Empower a data-driven organization

Transform to a hybrid

infrastructure

Enable workplace

productivity

Non-GAAP diluted net EPS between $1.85 to $1.956,7

GAAP diluted net EPS between $0.75 and $0.857

FY16 outlook5Operating company net cash4

$11.5BFinancial Services

Total HPE excl. Financial Services

$16.0B

Cash Debt

The four transformation areas

1 Based on HPE Form 10 filing for the last four quarters from Q4 fiscal 2014 to Q3 fiscal 2015. 2 Non-GAAP operating profit excludes restructuring charges of $951M, amortization of intangible assets of $838M, separation costs of $458M, defined benefits plan settlement charges of $178M, impairment of data center assets of $136M, and acquisition-related charges of $72M from GAAP operating profit of $2.2B. 3 Revenue mix calculated based on segment revenue, which does not include intercompany eliminations. 4 Operating company net cash (debt) is total Hewlett Packard Enterprise net cash (debt) less Hewlett Packard Enterprise Financial Services net cash (debt), Hewlett Packard Enterprise Financial Services is expected to have approximately $1B of cash and $11B of debt. 5 Excludes the impact of the H3C divestiture expected to occur by the end of calendar year 2015. 6 FY16 non-GAAP diluted EPS estimates exclude after-tax costs of approximately $1.10 per share related primarily to restructuring charges, amortization of intangible assets and separation costs. 7 EPS calculated assuming a 1:1 distribution ratio with one HPQ share equal to one HPE share.

50%Enterprise Group

6%Financial Services

7%Software

37%Enterprise Services

Agenda Item 7.3.1Doc 2 of 2

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Strategic Engagement, Tracking, & Integration Strategic Goals Overall

November 13, 2015

Strategic Goal Highlights:• BI Increment #2 rolled out to the CalWIN Counties Point of Contact (POC)• Data Governance framework and organization model under review • AA Project conducting data exploration and profiling to support hypothesis

testing• User Experience entered proposed enhancements for Core CalWIN and MyBCW• WCDS and HP meeting for utilizing A-87 funding with NextGen CalWIN • WCDS meeting with CalWIN Counties’ BI teams for sharing lessons learned,

leveraging successful models/dashboards, and providing BI Demos• WCDS staff attended CWDA Conference in Monterey• Open house of Roseville facility with Stakeholders (OSI, DHCS, CDSS, CWDA, etc)

Strategic Planning and Process:• Plan the roll-out and stand-up of WCDS Data Governance framework for the

CalWIN Project, including Data as an Asset implementation• SG teams prioritizing potential Quick Wins and Long Term projects

• SG1 – BI developing Phase II hit list (Months 19 – 36 of BI Project)• SG2 – NextGen and User Experience quick wins planning• SG3 – Share CalWIN Single Login and Password self service

• Regional Managers All Counties Meeting follow-up and next steps• WCDS Internal team meeting to outline Strategic Goal effectiveness dimensions

– plan is to present to OPAC for review, update and approval

Overall health of each Strategic Goal

SG1 –

SG2 –

SG3 –

Currently only reporting on health of process and execution. Effectiveness and outcome of effort to be included in the future

= On track= Off track= At risk

Agenda Item 8.1

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Strategic Engagement, Tracking, & Integration Strategic Goal 1 – Data

November 13, 2015

Engagement(Getting Started)

Tracking(Monitoring)

Integration(Delivered)

BI Increment #3 scope to be determined and planned in next month

Providing bridge support until OCM projectis staffed

BI Increment #2 delivered pre-lease to Project Action Team

AA teams (WCDS and HP) planning scopeitems for next phase (post January 2016)

Project Action Team meeting weekly for detailed working sessions

BI Technical System Design Deliverable Document approved

BI Business Requirement Document (Work Product) under review

Identification and initial scope items for Phase 2 (post 18 months) being planned

Advanced Analytics POV Project demonstrated at Open House event

BI/AA Data Governance framework implementation in progress

Infrastructure for QA/Pilot environment stood up

Data Mapping and lineage documentation under development

BI/AA Data Governance framework delivered

2014 2016Oct Dec 2015 Apr Jun Aug Oct Dec 2016 Apr Jun

Today

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Strategic Engagement, Tracking, & Integration Strategic Goal 2 – Products

November 13, 2015

Engagement(Getting Started)

Tracking(Monitoring)

Integration(Delivered)

Case/Client Summary view enhancement in CalWIN being explored by WCDS and HP

WCDS/HP exploring support options for MyBCW training

Comparison of Mobile features from CalWIN and LEADER provided by HP

Planning and prioritizing CalHEERS CalWIN Usability Enhancements

WCDS and HP meeting for Business Rules Engine (BRE) project planning

User Experience proposed enhancements entered into PPM tool

Additional Mobile Enhancements being explored

Interface design being evaluated between CalWIN and County Business tools

HP stood up Executive Scorecard for operational performance visibility

Evaluating expanding outbound text and calls

NextGen CalWIN remodel planning in progress

2014 2016Oct Dec 2015 Apr Jun Aug Oct Dec 2016 Apr Jun

Today

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Strategic Engagement, Tracking, & Integration Strategic Goal 3 – Relationships

November 13, 2015

Engagement(Getting Started)

Tracking(Monitoring)

Integration(Delivered)

WCDS exploring opportunities to collaborate with Code for Sacramento

Relationship Map on hold – being reevaluated

Roseville Facility Open House for invited State Stakeholders and Agencies

WCDS exploring opportunities to collaborate with UC Davis (GSM)

Regional Managers following up on next steps from All County breakout sessions

BI Team visited CalWIN Counties for opportunities to leverage capabilities

WCDS Data Governance team reaching out to DHCS and OSHPED to leverage their work

CalWIN hosting ARC design sessions with SAWS and Stakeholders

WCDS Leadership attended CWDA conference in Monterey

WCDS Data Governance Team updatingcommunication plan to include KIP Project

WCDS Staff attended Cybersecurity Symposium in Sacramento

CalWIN presented Data and Reporting Demo to CDSS and OSI on September 29

2014 2016Oct Dec 2015 Apr Jun Aug Oct Dec 2016 Apr Jun

Today