WELCOME TO THE CAREER CENTER 9/15/2014

WELCOME TO

THE CAREER CENTER

04/21/23

“In the middle of every difficulty lies opportunity.”

Albert Einstein

Agenda

Using the Career Center to prepare for your job search

Steps to finding your next job

How do you fit into the current labor market

Tracking your work search activities

Specialized services

Community resources

Career Center guidelines and policy3

Why You Are Here TodayFinding a job is a full-time commitment. The Career Center Seminar is your opportunity to learn about the full array of services, events and programs available at all Massachusetts One-Stop Career Centers and how the services at the centers can help you:

Complete an individual needs assessment

Explore and understand the job market (labor market information)

Develop career action plan

Explore options to upgrade your skills and/or change career

To help you meet your Unemployment Insurance (UI) requirements4

The State’s Best Kept Secret

Access to valuable tools, resources, and services at 32 One-Stop Career Centers

About 100K job seekers who visited the One-Stop Career Centers found employment 1

More than 92K employment opportunities available in Job Quest

Support system of knowledgeable and experienced Career Service professionals

Connection with employers and other networking opportunities

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1 Source: www.MassWorkforce.org

Career Center Resources

Please note that although most of the Career Center services are at no cost, some Career Center services may have fees and/or eligibility requirements.

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Equipment Resources Staff Assisted Resources

Personal Computers Career and Job Search Information

Internet Access Labor Market Information (LMI)

Fax Machine Workshops

Telephone Job Matching

Copier On-Site Employer Recruitments

Job Listings

Where you are today

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You are here

Assessment

Labor Market Information (LMI)

Résumé & Cover Letter

Job Search

Apply for Jobs

Interview

• Individual Needs Assessment

• Interests

• Knowledge, Skills, & Abilities

• Values or non-negotiables

How the Career Center Can Help with Your Job Search

Employment

Where you are today

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You are here

Assessment



Job Search

Apply for Jobs

Interview

• Industry/occupation trends

• Transferability of knowledge, skills, abilities

• Job availability

• Pay trends


Employment

Where you are today

7

You are here

Assessment



Job Search

Apply for Jobs

Interview

• Résumé workshops & 1-on-1

• Cover letter workshops

• Staff can help show you how to use LMI to target your résumé


Employment

Where you are today

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You are here

Assessment



Job Search

Apply for Jobs

Interview

• Career Center Staff can help direct your job search

• Helps to find jobs that match skills based on LMI exploration

• Direct you to job search resources

• Show benefits of tracking job search


Employment

Where you are today

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You are here

Assessment



Job Search

Apply for Jobs

Interview

• Can help with online job applications (individual or workshop)

• Demonstrate use of résumé to help fill out job applications.

• Hints and tips and/or workshops


Employment

Where you are today

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You are here

Assessment



Job Search

Apply for Jobs

Interview

• Career Center offers assistance with:

- interview preparation (workshops)

- finding resources for interview preparation

- how to use LMI to prepare for interview


Employment

Individual Needs Assessment

Fill out the Individual Needs AssessmentREMINDER CC: ADD A CUSTOMIZED

UPDATED INA FOR THEIR CAREER CENTERFront Back

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What is Labor Market Information?

Make informed

decisions

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The Role of LMI

THE OFFER

INTERVIEW

RÉSUMÉ & WORKSHOPS

LABOR MARKET INFORMATION

CAREER TRANSITIONS

EMPLOYMENT

JOB SEARCH

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Labor Market Research Worksheet Front Back

Benefits of Tracking Your Job Search

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Organizes your job search

Tracks companies and positions

Expands your use of job search resources

Highlights trends in your work search to identify alternative occupations or industries

Compares your wage expectation to what employers are actually paying

Conducive to timely follow-up

Work Search Activity Log

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Career Center Workshops

Career Centers offer individualized help and workshops such as, but not limited to:

computer and internet basics

résumés

cover letters

interviewing

career exploration

Small Business Administration Overview (starting your own business)

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Job Quest

Job Quest is the state’s online job bank – similar to other online job search websites

As part of your unemployment eligibility be sure to

register* on the Job Quest website:

www.mass.gov/JobQuest

Benefits: Upload résumés, individual job matching

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*This is mandatory for all job seekers who are selected for the Reemployment Eligibility Assessment program

Job Quest: www.mass.gov/JobQuest

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Veterans’ Services All our Veteran Customers and Eligible Spouses are entitled

to receive Priority of Service across most Career Center programs and services.

Veterans’ Services Representative on-site

Individual assistance available

Access to other Veterans’ Services & Benefits

27We proudly serve those who proudly served our country.

Unemployment Insurance www.mass.gov/dua

TeleClaims Center: ‒ 1-617-626-6800 or ‒ 1-877-626-6800 (within area codes 351, 413, 508,

774, 978)

UI Online Services

Work Search Requirements

Training Opportunity Program (Section 30)

Massachusetts Health Connector: ‒ www.MAHealthConnector.org ‒ TTY/TDD: 1-877-623-7773‒ 1-877-MA ENROLL / 1-877-623-6765

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REAReemployment Eligibility Review

Are you collecting Unemployment Insurance?

As part of your eligibility to receive benefits you may be selected to attend a Mandatory Reemployment Eligibility Review

Reemployment Eligibility Review Meeting:– Goal – to help you be successful in your job search

– One on One meeting with Career Center staff member

– Review of Job Search Activities

– Compliance with Career Action Plan

– Be encouraged by your success

– Learn helpful strategies to meet and overcome roadblocks to reemployment

– Failure to attend this meeting and comply with program requirements may cause a delay or loss of your unemployment benefits.

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The WOTC Program provides valuable tax credits to businesses that hire members of specific groups

Please see your handout for details on these groups

If you are a member of one of these groups, you can use the tax credit as a marketing tool in your job search

For more information, see your local career center or call (617) 626-5353

Work Opportunity Tax Credit

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How the Career Center Can Help You Connect to Community Resources211 – 24 hours a day - 7 days a week

Fuel Assistance

Transitional Assistance

Food Pantry www.projectbread.org 800-645-8333

SNAP (Food Stamps) 866-950-FOOD (3663)

Migrant Seasonal Farm Worker Program

Office of Multilingual Services http://www.mass.gov/lwd/eolwd/multilingual-information

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Workforce Investment Act

The federal funded workforce investment act (WIA) Title 1 ITA Program is for individual job seekers who need occupational skills training in order to successfully re-enter the workforce.

Training needs can be identified through LMI exploration, job search, and/or interview processes.

Career Centers can help you identify training opportunities, connect with training vendors and educational institutions, with information on how to access funding such as financial aid.

Eligibility Requirements Apply

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Trade Adjustment Assistance (TAA),

Trade Readjustment Allowances (TRA) If your job has been adversely affected by foreign competition or production or the service you provided moved overseas, you may be eligible for benefits including:

‒ Financial assistance for job training

‒ Extension of Unemployment Benefits

Strict deadlines apply for obtaining some of the benefits under the TAA Programs. For additional information and/or to obtain a listing of TAA certified companies ask a Career Center staff person immediately about these benefits.

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National Emergency Grants (NEGs)

National Emergency Grants (NEGs) assists Dislocated Workers who are affected by large scale layoffs caused by unexpected economic events.

NEGs helps Dislocated Workers by temporarily providing funding assistance for training and employment programs.

CCs can list the companies in their respective areas that use NEGs here.

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Customers with Disabilities

Adaptive equipment available and information on sources of additional adaptive equipment

Individual assistance

Information on and referrals to relevant agencies and programs

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Young Adults – up through age 24

Dedicated youth staff

Work readiness workshops

Peer Support

High School Equivalency programs (age 16-21)

Summer jobs for youth program (ages 14-21)

Youth Services

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Policy/Guideline For Using Career Center Services

Child care arrangements made prior to your visit

No food or drink in the Resource Room or Computer Lab

Computers, telephones and fax are for job/educational search purposes only.

Cell phones should be turned off or muted

If you cannot keep an appointment or attend a scheduled workshop, please call in advance to cancel and reschedule.

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The Career Center is here to serve you!

We appreciate all your feedback as it will assist us in improving our services. However, if you believe that you have been denied service or treated in an unfair or inappropriate manner, you have the right to file a complaint. Ask a staff member.

Customer Feedback

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Summary

Where you are today

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Career Center help with job search


Tools, resources, and strategies for job search

Tracking your work search activities

Specialized & community resources

Career Center guidelines and policies

Next Steps Meet with Career Center Staff Member to complete Career

Action Plan (CAP) to address needs for job search, upgrading skills, specialized services and accessing community resources

Register for JobQuest (mandatory REA participants)

Conduct labor market exploration

Register for appropriate workshops

Maintain weekly Work Search Activity Log and bring Work Search Activity Log to all Career Center appointments

Schedule next Career Center appointment

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As part of our working partnership, please….

LET US KNOW WHEN YOU GET A JOB!

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Documents

WELCOME TO THE CAREER CENTER 9/15/2014