Welcome to Supervisor Field Mentor; New Worker Cohort ...Skills Assessment Scales - SAS New worker cohort training now aligns concepts to the 52* skills assessment scales that Field

Adobe Captivate Monday, February 24, 2020

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Slide 1 - Welcome

Slide notes

Welcome to Supervisor Field Mentor; New Worker Cohort Update; developed and presented by the Indiana Child Welfare Education and Training

Partnership.


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Slide 2 - Overview

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This online training session will provide information to Supervisors and Field Mentors regarding the revised 2020 new worker cohort training. Key

Changes include:

Activity driven, practical application of skills.

Facilitated discussion, incorporating the wide range of knowledge and experience from cohort members.

And every training has a section specific to the Practice Model.


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Slide 3 - Cohort Schedule

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The Cohort Schedule will be comprised of

21 Classroom Days.

38 Transfer of Learning TOL Days.

59 Total Training Days.

Training will take place from

8:00 a.m. to 4:30 p.m. daily.


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Slide 4 - Cohort, Unit 1

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Unit 1 will begin with Human Resources Orientation and TOL Session 1.

Classroom training will include:

Getting to Know DCS.

Engagement.

Critical Thinking & Intervention Generated Risk.

Worker Safety.

Car Seat Awareness, Hotline, and Ethics.


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Slide notes

Unit 2 will begin with TOL Session 2.


Trauma and its Effect on Children and Families

Interviewing

Teaming & Facilitation

and Culture & Diversity 1


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Slide notes



Legal Roles & Responsibilities

and Assessing Child Maltreatment.


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Slide 7 - Cohort, Unit 4 and 5

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Culture & Diversity 2

Case Planning and Intervening for Permanency

Self-Care, Post-Test, and Cohort Feedback activity (this concludes classroom training)

TOL Session 5 will complete the training schedule.

Note: Detailed descriptions of all TOL activities can be found in the Experienced Worker Field Mentor training or the New Worker TOL Activity

Checklist


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Slide 8 - Course Overview & Competencies

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Click the document below to download the course overview and competencies for each of the revised 2020 new worker cohort trainings.


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Slide 9 - Change Highlights

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We will now look at the change highlights for the following courses.


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Slide 10 - Getting to Know DCS

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Getting to Know DCS will now include a welcome video from Director Stigdon.

Click play to watch the video.


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Slide 11 - Getting to Know DCS 2

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In addition to the welcome video from Director Stigdon, Getting to Know will also include:

DCS Training Non-Negotiables & the Practice Model.

Cohort Training Information, including TOL activities and Skills Assessment Scales.

Note: In order to receive the pay raise, cohort members will need to successfully complete cohort training, which includes the TOL checklist with

initials and signatures, all classroom training, field mentor and peer coach evaluations, and CFTM facilitation training.


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Slide 12 - Getting to Know DCS 3

Slide notes

Getting to Know will also include:

An Essential Connections Activity from the movie, Instant Family.

And an introduction to Canvas, the Indiana University LMS. This will be important for Magic training.


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Slide 13 - Engagement

Slide notes

Engagement will now be a standalone training (separate from Interviewing) and focused on the practice model skills essential for establishing

relationships with our families, providers, resource parents, and each other.

It will include the Practice Model and Core Values.

And a revised Cycle of Need.


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Slide 14 - Engagement 2

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Engagement will also include:

Genogram.


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Slide 15 - Engagement 3

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Cultural Humility.

Power Dynamics and Resistance.

and Protective and Risk Factors.


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Slide 16 - Culture & Diversity I

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Culture and Diversity 1:

Part one focuses on the individual, micro-viewpoint of personal development.

This includes a review of culture within the context of values, norms, and behaviors.

Concepts of disproportionality and power are emphasized.

and the concept of cultural humility will be introduced and contrasted with cultural competence.


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Slide 17 - Worker Safety

Slide notes

Worker Safety will include:

Building trust-based relationships to help ensure safety for the FCM while achieving results for families.

A focus on information and techniques to help alleviate any fear and anxiety a new worker may have around their role.

Working with local law enforcement.

and Home visits and an activity to help FCMs identify items for a safety kit.


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Slide 18 - Worker Safety 2

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Worker Safety will also include:

Conflict management styles.

Stages of Escalation.

SafeSignal.

Universal Precautions.

And the risks associated with drug use.


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Slide 19 - Critical Thinking

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Critical Thinking will include:

A new training module designed to help FCMs be more deliberate in their thinking processes.

As well as the Taking of Logan Marr video and Intervention Generated Risk activities


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Slide 20 - Critical Thinking 2

Slide notes

Critical Thinking will also include a virtual reality scenario.

Participants will utilize VR headsets to experience an assessment scenario. Participants will choose from different questions throughout the VR scenario

and will take action based on the information they gather.

All participants will debrief the VR scenario with cohort trainers.


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Slide 21 - Trauma & Effects

Slide notes

Trauma and Effects on Children and Families will include:

Developmental Milestones.

Maslow’s Hierarchy.

Protective and Risk Factors.

and Attachment.


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Slide 22 - Trauma & Effects 2

Slide notes

Trauma and Effects on Children and Families will also include:

Child Maltreatment: Neglect, Physical, and Sexual Abuse.

Contributing Factors: Domestic Violence, Mental Illness, and Substance Use.

and the Power and Control wheel.


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Slide 23 - Trauma & Effects 3

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Finally, Trauma and Effects on Children and Families will include:

The Short and long-term effects of trauma - aces.

Stages of Grief.

and Resilience.


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Slide 24 - Interviewing

Slide notes

Interviewing will include:

Fundamentals that include body language and question types.

The FFA Guide.

The Power of Listening.

and Reflection, Restatement, and Reframing techniques.


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Slide 25 - Interviewing 2

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Interviewing will also include:

A revised Challenge Model.

Johari’s Window.

Motivational Interviewing.

and Cultural Humility.


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Slide 26 - Teaming & Facilitation

Slide notes

Team-ing and Facilitation will include:

New videos demonstrating aspects of the CFTM process (also available on the Partnership website).

And Practice revolving around the facilitation manual that all new workers are provided for use in the field.


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Slide 27 - Culture & Diversity 2

Slide notes

Culture and Diversity 2 will examine issues from the institutional, macro-level of professional development.

Topics include communication and poverty, with new material covering systemic racism and the LGBTQ community, as well as a focus on child rearing

practices


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Slide 28 - Legal Roles & Responsibilities

Slide notes

Legal Roles & Responsibilities will include:

DCS Chapter 6: Policies and Tools.

CHINS statutes.

And an overview of the legal process.


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Slide 29 - Legal Roles & Responsibilities 2

Slide notes

Legal Roles & Responsibilities will also include:

Due Process.

Documentation practice for completing a Preliminary Inquiry, Predispositional Report, and Progress Report.

and Court preparation and testimony information provided by a DCS attorney.


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Slide 30 - ACM

Slide notes

Assessing Child Maltreatment will be:

Revised from four days to three (major concepts will be moved to Trauma and Its Effects on Children and Families).

And will still conclude with a full day of assessment activities.

Major concepts such as staffing with supervisors, engagement skills, establishing trust-based relationships, and reinforcing ideas from previous training

modules will be included.


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Slide 31 - Car Seat, Hotline, & Ethics

Slide notes

Car Seat Awareness, Hotline, and Ethics

Car Seat Awareness will provide vital information about the varying types of car seats available and includes practice time installing them in several

types of vehicles

The training will include 2 hours of hands-on practice, utilizing a special framed seat inside the classroom.


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Slide 32 - Car Seat, Hotline, & Ethics 2

Slide notes

All participants will also practice the following in their own cars:

Installing a rear-facing infant seat: with, and without the base.

Installing a forward and rear-facing convertible seat.

Installing a combo seat.

and Installing a booster seat.


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Slide 33 - Car Seat, Hotline, & Ethics 3

Slide notes

A representative of the DCS General Counsel team will also present critical ethics guidelines to new staff

And a member of the DCS Hotline team will discuss Hotline duties and will play audio from real Hotline calls.


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Slide 34 - CPIP

Slide notes

Case Planning and Intervening for Permanence has been

Revised from four days to three (with major concepts moved to Trauma and Its Effects on Children and Families). It will still conclude with a full day of

assessment activities.

Major concepts such as revising judgments, staffing with the DCS attorney to prepare for court, identifying and recommending services, and the

different possibilities to achieve case closure will be reinforced.


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Slide 35 - Self Care, Post-Test, & Feedback

Slide notes

Self-Care, Post-Test, and Feedback

The classroom portion of training ends with lessons about the importance of practicing self-care techniques.

Self-care is emphasized not just for the consideration of the FCM but ultimately for the best outcomes for the families with which they are working.

A video about fight, flight, and freeze responses to stress will be shown.


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Slide 36 - Self Care, Post-Test, & Feedback 2

Slide notes

Participants will complete a post-test measuring their learning throughout cohort training

Participants will also complete an online cohort feedback form that provides an opportunity for them to make suggestions regarding classroom and TOL

training


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Slide 37 - Skills Assessment Scales (SAS)

Slide notes

Skills Assessment Scales - SAS

New worker cohort training now aligns concepts to the 52* skills assessment scales that Field Mentors use to rate new FCMs after training is complete.

In new worker training, each SAS anchor is indicated by one of the “SAS Kids” above and a note explaining the anchor to which the content aligns.

Field Mentors should refer to the training manual for more information about utilizing the SAS anchors and scoresheets for evaluating new FCMs.


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Slide 38 - TOL

Slide notes

Transfer of Learning TOL activities are still an integral part of cohort training.

These should be occurring during the TOL sessions dispersed throughout the training schedule.

It is critically important that supervisors and field mentors make a conscious effort to work with the new FCM to ensure that they not only complete all

of the required TOL activities, but they also understand their importance and any county/regional aspects to each of them.


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Slide 39 - TOL 2

Slide notes

The list of Computer Assisted Trainings (CATs) has been reduced considerably (and there are no longer worksheets associated with any of them).

While we continue to have challenges with ELM, you should refer new workers to the Training Partnership website for these CATs. Workers will be

expected to print a certificate of completion at the end of each CAT (instructions are included in each training).

You can access the partnership website at child welfare dot IU dot EDU


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Slide 40 - TOL 3

Slide notes

Supervisors and Field Mentors should also be aware there will no longer be a travel representative coming to cohort training to assist new workers with

timesheets and travel reimbursement requests.

New workers will still be required to view a Travel Reimbursement CAT, along with an additional CAT that has been created from the in-class travel

presentation.

Supervisors and Field Mentors will want to make sure to help new workers through this process until they have become thoroughly familiar with it.


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Slide 41 - TOL 4

Slide notes

Special Note:

The QUEST CAT will be discontinued for new worker cohort training in 2020. It will become the responsibility of field mentors, in counties that use

QUEST, to train new family case managers on that process.


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Slide 42 - MaGIK

Slide notes

One of the biggest changes to new worker cohort is the transition of Magic training from the classroom to online. This was a natural progression since

Magic (and the training environment) were already online software programs.

This will allow new workers to move through the training material at their own pace (whether that be faster or slower).


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Slide 43 - MaGIK 2

Slide notes

With this evolution of training, it is critically important that the supervisor and field mentor monitor the new workers progress through this self-paced

training that is now a TOL activity.

New workers will be introduced to the Canvas LMS (online training platform) during the Getting to Know DCS classroom training. They will create a

Magic training profile during the first week of in-class training, but the rest is up to them (and you).


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Slide 44 - MaGIK 3

Slide notes

As a Supervisor/Mentor, it is important that you confirm with the mentee that they did create the profile during the classroom training. If not (or for

some reason they were not in attendance) it is your responsibility to ensure they complete this activity. (instructions are located in the participant

resources section of the Critical Thinking module).

Otherwise, they will not be able to progress through the Assessment or Permanency modules of the Magic training. If necessary, you can reach out to the

cohort sponsor if your mentee was absent and needs assistance.


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Slide 45 - MaGIK 4

Slide notes

Things to know about the Magic training environment:

Even though the FCMs have the ability to approve their own work, they are not instructed to, and do not need to complete the scenario.

Although new workers will not be able to practice service referrals and CANS assessments, they will need to enter an Exception for the CANS in the

assessment.


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Slide 46 - MaGIK 5

Slide notes

All other required information should be entered into the assessment, including a CFTM.

The case should have the IA Plan, court hearings, a removal, a visit with Luke, a case plan, a staffing entered, and an Out of Home Risk and Safety

Reassessment uploaded.


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Slide 47 - Laptop

Slide notes

In addition to Magic training, laptop training has been removed from the classroom.

To replace this training, a TOL activity entitled “Laptop Basic Functions Activities” has been added. This activity will take the new worker through the

various steps necessary to setup their computer and learn to navigate to important locations such as Sharepoint and other sites specific to DCS.


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Slide 50 - Credits

Slide notes

Thank you for completing Supervisor/Field Mentor, New Worker Cohort Update training, developed and presented by the Indiana Child Welfare

Education and Training Partnership. This computer-aided training was developed by Jerry Gordon, Instructional Technology Developer for the IU

School of Social Work, with special assistance from Scott Derr, Instructional Design Manager for the IU School of Social Work.

Documents

Welcome to Supervisor Field Mentor; New Worker Cohort ...Skills Assessment Scales - SAS New worker cohort training now aligns concepts to the 52* skills assessment scales that Field