Welcome to Houston!

SCSEP: A New View

Who’s in the house?Who’s in the house?

First timers to our SCSEP First timers to our SCSEP conference?conference?

Were first timers in Were first timers in Columbus?Columbus?

Most senior SCSEP Most senior SCSEP project director?project director?

Many thanks to our Texas Many thanks to our Texas sponsorssponsors

ACCESS, Inc. ACCESS, Inc. (Abilene)(Abilene)

Amarillo Senior Amarillo Senior Citizens Citizens Association, Inc. Association, Inc.

Texas is a big state…Texas is a big state…

Who else Who else is in the is in the house?house?

Welcome from John FullerWelcome from John Fuller

Director, Workforce Support Director, Workforce Support NetworkNetwork

Texas Workforce CommissionTexas Workforce Commission

Columbus in February – Columbus in February – what were we thinking?what were we thinking?

Senior Service America is secretly taping a new reality TV show for FOX called, “Trapped in a Hyatt and Dying Mall!” See what happens when people stop being nice and start being real. On the next episode, normally calm Mohan snaps from cabin fever and must be restrained from using Marta’s headgear.

- Anthony Culver, Meritan, Memphis TN- Anthony Culver, Meritan, Memphis TN

Columbus in February – Columbus in February – what were we thinking?what were we thinking?C – Cold feet but warm heart

O – Overcoats necessary

L – Lots of opportunity for interaction

U – Unbelievable meals

M – Mainstream ideas

B – Boxes of materials to take home (NOT!)

U – Up spirit

S – Support for participants and directors

- Ardis Wexler, Jewish Vocational Services, - Ardis Wexler, Jewish Vocational Services, Minneapolis, MNMinneapolis, MN

Columbus in February – Columbus in February – what were we thinking?what were we thinking?

You were thinking that it would be a great practical joke to pull on all your project directors and that we would all get a kick out of it. We didn’t.

- Kathy Damico, Family & - Kathy Damico, Family & Children’s Services of Central MD, Children’s Services of Central MD, Baltimore, MDBaltimore, MD

So what’s So what’s happened happened since since Columbus in Columbus in February?February?

Since Columbus last Since Columbus last February…February…

We finished We finished PY2006: a (PY2006: a (fill in fill in the blankthe blank) year.) year.

Since Columbus last Since Columbus last February…February…

USDOL issued USDOL issued “Interim Final Rule” “Interim Final Rule” on SCSEP on SCSEP Performance Performance Measures.Measures.

Since Columbus last Since Columbus last February…February…

We negotiated our We negotiated our performance goals performance goals for PY2007. for PY2007.

Questions About the New Questions About the New SCSEP Performance SCSEP Performance MeasuresMeasuresAre they different from the old measures?

How will we perform this year?

How will you perform this year?

Jerry King, SICCM, Jerry King, SICCM, encounters a new encounters a new performance measure….performance measure….

The future looks good…The future looks good…

For Senior Service For Senior Service AmericaAmerica

For our For our partnershipspartnerships

When have we terminated When have we terminated sponsors?sponsors?

for failing to meet for failing to meet placement or service placement or service goals?goals?

for overspending their for overspending their budget?budget?

for making us angry?for making us angry?

SeniorNetSeniorNet

Mission Statement: to provide Mission Statement: to provide older adults education for and older adults education for and access to computer access to computer technologies to enhance their technologies to enhance their lives and enable them to share lives and enable them to share their knowledge and wisdom. their knowledge and wisdom.

Founded in 1986Founded in 1986

170 learning centers170 learning centers

Who likes SCSEP?Who likes SCSEP?

Congress does – it gave SCSEP Congress does – it gave SCSEP a $50 million increase in a $50 million increase in appropriations (FY2007)appropriations (FY2007)

SCSEP scores higher than SCSEP scores higher than Starbucks in customer Starbucks in customer satisfaction (among satisfaction (among participants, host agencies, participants, host agencies, and unsubsidized employers) and unsubsidized employers)

SCSEP Customer Satisfaction SCSEP Customer Satisfaction

IndexIndex (July 2005 - June 2006, (July 2005 - June 2006, ACSI)ACSI)By Participants: 81.1 (15,806

responses)

By Host agencies: 79.8 (10,314 responses)

By Employers: 86.8 (717 responses)

For comparison, WIA One-Stops:

By Participants: 76.8 By Employers: 72.8

Starbucks:Starbucks: 7777 Amazon.com:Amazon.com: 8787

SCSEP scores higher than SCSEP scores higher than Starbucks, OneStops by Starbucks, OneStops by customerscustomers

72.8

76.8

77

79.8

81.1

86.8

87

0 10 20 30 40 50 60 70 80 90 100

OneStopEmployers

OneStopParticipants

Starbucks

SCSEP HostAgencies

SCSEPParticipants

SCSEP Employers

Amazon.com

Breath mint or candy Breath mint or candy mint?mint?

Aging or employment Aging or employment program?program?

Separate conference Separate conference sessions for sponsor sessions for sponsor executives will cover:executives will cover:

2006 Reauthorization of OAA: 2006 Reauthorization of OAA: Opportunities for SCSEPOpportunities for SCSEP

Integrating SCSEP Within Your Integrating SCSEP Within Your AgencyAgency

How Can We Promote Innovation How Can We Promote Innovation with Additional Funds?with Additional Funds?

How Does Your Community View How Does Your Community View 55+ Adults?55+ Adults?

A Look at an Award-Winning A Look at an Award-Winning Nonprofit OrganizationNonprofit Organization

Better sounds and dance Better sounds and dance music for Wednesday…music for Wednesday…

Jim’s country westernJim’s country western

Stella’s la musica Stella’s la musica

Glendale’s gems - mixed R&B Glendale’s gems - mixed R&B and funk and funk

Chris’s groovesChris’s grooves

Tony’s fifties and sixtiesTony’s fifties and sixties

We know how to be a We know how to be a good partner (repeat good partner (repeat from February)from February)Each side must work to keep Each side must work to keep

the partnership strong and the partnership strong and healthy.healthy.

Communication, Communication, communication, communication, communication. communication.

Together, we can meet any Together, we can meet any challenge.challenge.