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Welcome to Great Plains Bank’s Remote Deposit Capture Service Remote Deposit Capture allows you to make deposits to your account with Great Plains Bank by simply photographing the front and back of the check using the camera feature on your smartphone. It also allows you to see a history of all deposit items that have already been processed. Requirements You must be enrolled in Online Banking and you must also have the GPB Mobile app on your mobile device. Installing the GPB Mobile App If you do not have the GPB Mobile App on your smartphone or tablet, you can install it by following these steps: Log on to the App Store on your device Select the Search Feature and type in Great Plains Bank Select Great Plains Bank and click Install The GPB Mobile Bank App will now be available on your device. Support For questions or help using GPB Remote Deposit Capture, you may contact us by phone at 888-449-2265 or by visiting your local GPB Branch.

Welcome to Great Plains Bank’s Remote Deposit Capture Service … · 19/7/2017  · Log on to the App Store on your device Select the Search Feature and type in Great Plains Bank

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Page 1: Welcome to Great Plains Bank’s Remote Deposit Capture Service … · 19/7/2017  · Log on to the App Store on your device Select the Search Feature and type in Great Plains Bank

Welcome to Great Plains Bank’s Remote Deposit Capture Service

Remote Deposit Capture allows you to make deposits to your account with Great Plains Bank by

simply photographing the front and back of the check using the camera feature on your

smartphone. It also allows you to see a history of all deposit items that have already been

processed.

Requirements You must be enrolled in Online Banking and you must also have the GPB Mobile app on your

mobile device.

Installing the GPB Mobile App If you do not have the GPB Mobile App on your smartphone or tablet, you can install it by

following these steps:

Log on to the App Store on your device

Select the Search Feature and type in Great Plains Bank

Select Great Plains Bank and click Install

The GPB Mobile Bank App will now be available on your device.

Support For questions or help using GPB Remote Deposit Capture, you may contact us by phone at

888-449-2265 or by visiting your local GPB Branch.

Page 2: Welcome to Great Plains Bank’s Remote Deposit Capture Service … · 19/7/2017  · Log on to the App Store on your device Select the Search Feature and type in Great Plains Bank

Making a DepositYou will use the following steps to submit a check deposit via your mobile device.

Step Action Display

1 To access Mobile Banking Check Deposit, you will

begin by selecting the plus menu in the task bar of the

mobile application.

2 On the resulting screen, you will see options for

accessible features within the mobile application.

You will select Deposit to continue.

Page 3: Welcome to Great Plains Bank’s Remote Deposit Capture Service … · 19/7/2017  · Log on to the App Store on your device Select the Search Feature and type in Great Plains Bank

Step Action Display

3 The application will take a moment to load the Remote

Deposit Capture functionality. You will see the

pinwheel icon spinning along indicating that the

application is “updating”.

The Deposit screen then appears, presenting

guidelines for making deposits.

Proceed by selecting Continue.

Note: If you are presented with the error “No eligible accounts were found for this service based

on requirements established by your financial institution”, please contact a customer service representative.

Page 4: Welcome to Great Plains Bank’s Remote Deposit Capture Service … · 19/7/2017  · Log on to the App Store on your device Select the Search Feature and type in Great Plains Bank

Step Action Display

4 The Deposit screen appears.

On this screen, you have four options:

· Front: Allows you to capture an image of

the front of your check.

· Back: Allows you to capture an image of

the back of your check.

· Amount: Allows you to enter the amount

of the check you are depositing.

· Deposit To: Allows you to choose the

account to receive the deposit.

· Email Receipt To: Allows you to enter an

email address where a deposit receipt will

be sent.

You will start by selecting Front to capture an

image of your check.

5

Corner icons are displayed so that you can ensure you align the check within the available

boundaries. A camera shutter button (indicated by a

white circle) appears allowing you to capture the

image. An X also appears which allows you to

cancel the image capture.

Note: For best results, the check should be placed on

a dark background. All four corners of the check must

also fit within the boundary indicated by the app.

Select the shutter to take the picture of the check.

6 The shutter button changes to a green circle with a

checkmark. Select this button to accept the photo and

save the check image. On the left, the X changes to

an arrow which will allow you to attempt again.

Page 5: Welcome to Great Plains Bank’s Remote Deposit Capture Service … · 19/7/2017  · Log on to the App Store on your device Select the Search Feature and type in Great Plains Bank

Step Action Display

7 After selecting the checkmark, the Deposit screen

appears, this time showing a smaller version of the

image captured from the front of the check.

Select Back to capture the endorsed side of the

check.

8 Again, the device camera launches within the Mobile

Banking app. Corner icons are displayed so that youcan ensure to align the check within the available

boundaries. A camera icon appears allowing you

to capture the image. An X also appears which allows

you to cancel the image capture.

Note: The check itself should be endorsed before the

image is captured. Checks should be endorsed as:

For Deposit Only – Institution Name

Account Number

First/Last Name

Select the camera to take the picture of the check.

9 After capturing the image, the shutter button changes

to a green circle with a checkmark. You will select this

button to accept the photo and save the check image.

On the left, the X changes to an arrow which will allow

you to go back and attempt another capture if

necessary.

Page 6: Welcome to Great Plains Bank’s Remote Deposit Capture Service … · 19/7/2017  · Log on to the App Store on your device Select the Search Feature and type in Great Plains Bank

Step Action Display

10 After selecting the green check mark, the Deposit

screen appears, this time showing a smaller version of

the image captured from both the front and back of the

check.

Select Amount to enter the dollar amount of the check

deposit.

11 A number pad launches within the app.

Enter the dollar amount of the deposit exactly as it

appears on the check including dollars and cents.

When complete, select Done to store the amount of

the check being deposited.

Page 7: Welcome to Great Plains Bank’s Remote Deposit Capture Service … · 19/7/2017  · Log on to the App Store on your device Select the Search Feature and type in Great Plains Bank

Step Action Display

12 After entering the amount, the Deposit screen

appears, showing the amount of the check you are

attempting to deposit.

Select the Deposit To field in order to select the

account into which the funds will be placed.

13 A list of eligible accounts appears.

Select the account to receive the deposit from the list

of eligible accounts.

Note: If a particular account that you wish to use for

this deposit does not appear in the list, please contact

a customer service representative.

Page 8: Welcome to Great Plains Bank’s Remote Deposit Capture Service … · 19/7/2017  · Log on to the App Store on your device Select the Search Feature and type in Great Plains Bank

Step Action Display

14 The Deposit screen appears again. You will

need to enter an email address for a receipt of the

deposit.

Note: The last used email address will prefill if you

have completed a deposit before via the

phone or tablet application.

15 Now that all the fields are completed, you should see

the front and back image of your check, along with the

amount, account to accept the deposit, and the email

where you would like a receipt delivered.

You can select Cancel to end the process of

depositing a check or select Continue to proceed.

Page 9: Welcome to Great Plains Bank’s Remote Deposit Capture Service … · 19/7/2017  · Log on to the App Store on your device Select the Search Feature and type in Great Plains Bank

Step Action Display

16 The screen darkens and a pinwheel icon appears,

indicating that the deposit information is

being uploaded.

At this point, the system is checking over the supplied

check image, and payment information for issues such

as blurry text, cut-off images, and missing information.

You will be prompted to resupply any pieces of

information that are not included or accepted before

you can continue.

17 If the system accepts your check images and

deposit information, a dialogue box appears asking

you to approve the deposit.

You can select cancel to make any changes to the

deposit information.

Select Approve to upload the check

information and continue.

Page 10: Welcome to Great Plains Bank’s Remote Deposit Capture Service … · 19/7/2017  · Log on to the App Store on your device Select the Search Feature and type in Great Plains Bank

Step Action Display

18 The pinwheel icon appears, indicating that

the deposit information is being submitted.

19 You will be returned to the Accounts screen where youwill see an indication at the top of the screen that

the deposit has been successfully scheduled.

Page 11: Welcome to Great Plains Bank’s Remote Deposit Capture Service … · 19/7/2017  · Log on to the App Store on your device Select the Search Feature and type in Great Plains Bank

Reviewing Deposit History

Mobile Remote Deposit Capture users can use the following steps to review

previously submitted check deposits.

Step Action Display

1 To access Mobile Banking Check Deposit history, you will begin by selecting the Recent option in the

task bar of the mobile application.

2 On the resulting screen, you will see options for

recent Bill Payment history and Check Deposit history.

Select Check Deposits to continue.

Page 12: Welcome to Great Plains Bank’s Remote Deposit Capture Service … · 19/7/2017  · Log on to the App Store on your device Select the Search Feature and type in Great Plains Bank

Step Action Display

3 A list of recent deposit history appears.

You will see a chronological list of all historical

transactions.

Transactions include:

· Date

· Amount

· Deposit Status

Selecting the deposit will provide you with more

details

4 The Details screen appears.

You are shown information about the deposit

including:

· Date

· Amount

· Status

· Fields for check front and back images

· Deposited amount

· Deposit Date

You cannot initially see the images of the check

that were submitted with your deposit, but images can

be downloaded when you select the check front or check back buttons.

Page 13: Welcome to Great Plains Bank’s Remote Deposit Capture Service … · 19/7/2017  · Log on to the App Store on your device Select the Search Feature and type in Great Plains Bank

Step Action Display

7 Check images selected to view appear.

You can decide to only view the check front or check

back individually.

Note: The images of the deposited check are not

stored locally on your device.

8 You can select a preview image of the check to

see a larger version.

You can return to the Details screen by selecting

Close in the upper left hand corner of the screen.